DODGE GRAND CARAVAN 2020 User Guide

9GETTING TO KNOW YOUR VEHICLE
KEYS
Key Fobs
Your vehicle uses a keyless ignition system. This
system consists of a Remote Keyless Entry
(RKE) key fob and a Wireless Ignition Node
(WIN) with integral ignition. You can insert the
key fob into the ignition switch with either side
up. It also contains an emergency key, which
stores in the rear of the key fob.
NOTE:
The key fob may not be found if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal.
The emergency key allows for entry into the
vehicle should the battery in the vehicle or the
key fob become depleted. You can keep the
emergency key with you when valet parking.
To remove the emergency key, slide the
mechanical latch at the top of the key fob
sideways with your thumb and then pull the key
out with your other hand.
NOTE:
When using the emergency key to gain access
to your vehicle, be aware that the security alarm
may be triggered. Insert the key into the ignition
and place the ignition in the ON/RUN position to
disarm the security system.

Key Fob Emergency Key Removal

To Unlock The Doors And Liftgate
Push and release the unlock button on the key
fob once to unlock the doors. Push and release
the unlock button a second time within five
seconds to unlock the liftgate. The turn signal
lights will flash to acknowledge the unlock
signal.
To Lock The Doors And Liftgate
Push and release the lock button on the key fob
once to lock the doors. The turn signal lights will
flash to acknowledge the lock signal.
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10GETTING TO KNOW YOUR VEHICLE
Replacing The Battery In The Key Fob With
Remote Control
The replacement battery is one CR2032
battery.
NOTE:
Perchlorate Material — special handling may
apply. See www.dtsc.ca.gov/hazard -
ouswaste/perchlorate for further informa -
tion.
Do not replace coin battery unless the instru -
ment cluster display shows the message
“Key Fob Low Battery”.
Do not touch the battery terminals that are
on the back housing or the printed circuit
board.

1. Remove the emergency key by sliding the mechanical latch on the back of the key
fob sideways with your thumb and then pull
the key out with your other hand.
Emergency WIN Key Removal

2. Gently pry the two halves of the key fob apart. Make sure not to damage the seal
during removal.

Separating WIN Key Fob Case
3. Remove the battery by turning the back
cover over (battery facing downward) and
tapping it lightly on a solid surface such as
a table or similar, then replace the battery.
When replacing the battery, match the (+)
sign on the battery to the (+) sign on the
inside of the battery clip, located on the
back cover. Avoid touching the new battery
with your fingers. Skin oils may cause
battery deterioration. If you touch a battery,
clean it with rubbing alcohol.
4. To assemble the key fob case, line up the two case halves, and snap them together.Programming Additional Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.

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GETTING TO KNOW YOUR VEHICLE11
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.IGNITION SWITCH
Wireless Ignition Node (WIN)
The Wireless Ignition Node (WIN) operates
similar to an ignition switch. It has four
operating positions, three with detents and one
that is spring-loaded. The detent positions are
OFF, ACC, and ON/RUN. The START position is a
spring-loaded momentary contact position.
When released from the START position, the
switch automatically returns to the ON/RUN
position.

Wireless Ignition Switch

1 — OFF
2 — ACC (Accessory)
3 — ON/RUN
4 — START
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12GETTING TO KNOW YOUR VEHICLE
REMOTE START — IF EQUIPPED
How To Use Remote Start
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
System not disabled from previous remote
start event
Vehicle security alarm not active
Ignition in OFF position
Malfunction Indicator Light is not illuminated
Remote Start Abort Messages
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Aborted — Door Ajar
Remote Start Aborted — Hood Ajar
Remote Start Aborted — Fuel Low
Remote Start Aborted — L/Gate Ajar
Remote Start Disabled — Start Vehicle To
Reset The instrument cluster display message stays
active until the ignition is placed in the ON/RUN
position.
To Enter Remote Start Mode
Push and release the Remote Start button on
the key fob twice within five seconds. The
vehicle doors will lock, the turn signals will flash
twice, and the horn will chirp twice. Then the
engine will start, and the vehicle will remain in
the Remote Start mode for a 15 minute cycle.
NOTE:
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window operation is
disabled when the vehicle is in the Remote
Start mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera
-
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.

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GETTING TO KNOW YOUR VEHICLE13
To Exit Remote Start Mode Without Driving
The Vehicle
Push and release the Remote Start button one
time or allow the remote start cycle to complete
the entire 15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
To Exit Remote Start Mode And Drive The
Vehicle
Before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors and disarm the vehicle
security alarm (if equipped). Then, insert the key
into the ignition and place the ignition in the
ON/RUN position.
NOTE:
The ignition must be placed in the ON/RUN
position in order to drive the vehicle.
The message “Remote Start Active — Key To
Run” will display in the instrument cluster
display until you place the ignition in the
ON/RUN position.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
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14GETTING TO KNOW YOUR VEHICLE
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed
to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key
fob obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than ten seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer. All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics.
Key Programming
Key fob programming is performed at an
authorized dealer.
Replacement Keys
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.NOTE:
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer
System serviced, bring all vehicle keys with you
to an authorized dealer.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
CAUTION!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.

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GETTING TO KNOW YOUR VEHICLE15
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de
brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle
doors for unauthorized entry and the ignition
switch for unauthorized operation. When the
alarm is activated, the interior switches for door
locks, power sliding doors and power liftgate
are disabled. The vehicle security alarm
provides both audible and visible signals.
If something triggers the alarm, the vehicle
security alarm will provide the following audible
and visible signals: the horn will pulse, the park
lamps and/or turn signals will flash, and the
vehicle security light in the instrument cluster
will flash.
Rearming Of The System
The vehicle security alarm will rearm itself after
the 15 additional minutes of the park lamps
and vehicle security light flashing, if the system
has not been disabled. If the condition which
initiated the alarm is still present, the system
will ignore that condition and monitor the
remaining doors and ignition.
To Arm The System
Follow these steps to arm the vehicle security
alarm:

1. Make sure the vehicle’s ignition is placed in the OFF position (refer to "Starting The
Engine" in "Starting And Operating" for
further information).

2. Perform one of the following methods to lock the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the key fob.
3. If any doors are open, close them.
To Disarm The System
The vehicle security alarm can be disarmed
using any of the following methods:
Push the unlock button on the key fob.
Cycle the vehicle ignition system out of the
OFF position. Insert a valid key into the igni -
tion switch and place the ignition into the ON
position.
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16GETTING TO KNOW YOUR VEHICLE
(Continued)
NOTE:
The driver's door key cylinder and the liftgate
button on the key fob cannot arm or disarm
the vehicle security alarm.
The vehicle security alarm remains armed
during power liftgate entry. Pushing the lift-
gate button will not disarm the vehicle secu -
rity alarm. If someone enters the vehicle
through the liftgate and opens any door, the
alarm will sound.
When the vehicle security alarm is armed,
the interior power door lock switches will not
unlock the doors.
The vehicle security alarm is designed to protect
your vehicle. However, you can create
conditions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the vehicle security
alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the vehicle security alarm. If the vehicle security alarm is armed and the
battery becomes disconnected, the vehicle
security alarm will remain armed when the
battery is reconnected; the exterior lights will
flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
Tamper Alert
If something has triggered the vehicle security
alarm in your absence, the horn will sound three
times and the exterior lights will blink three
times when you disarm the vehicle security
alarm. Check the vehicle for tampering.
DOORS
Manual Door Locks
Lock the front doors by pushing down on the
lock knobs on each door trim panel.
If the lock knob is down when you shut either
front door, the door will lock. Make sure the
keys are not inside the vehicle before closing
the door.

Door Lock Knob

If the lock knob is rearward when you shut
either side sliding door, the door will lock. Make
sure the keys are not inside the vehicle before
closing the door.
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
For personal security and safety in the
event of an collision, lock the vehicle doors
as you drive as well as when you park and
leave the vehicle.

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GETTING TO KNOW YOUR VEHICLE17
(Continued)
Power Door Locks — If Equipped
Power door lock switches are located on each
front door trim panel. Use these switches to lock
or unlock the doors.
Driver Power Door Lock Switches
If you push the power door lock switch while the
key fob is in the ignition, and any front door is
open, the power locks will not operate. This
prevents you from accidentally locking your
keys in the vehicle. Removing the key fob or
closing the door will allow the locks to operate.
A chime will sound if the key fob is in the ignition
switch and a door is open, as a reminder to
remove the key fob.
NOTE:
If you push the power door lock switch while the
sliding door is open, the sliding door will lock.
Automatic Door Locks — If Equipped
The auto door lock feature default condition is
enabled. When enabled, the door locks will lock
automatically when the vehicle's speed exceeds
15 mph (24 km/h). The auto door lock feature
can be enabled or disabled by your authorized
dealer per written request of the customer.
Please see an authorized dealer for service.
Before exiting a vehicle, always shift the
automatic transmission into PARK or the
manual transmission into FIRST gear or
REVERSE, apply the parking brake, turn the
vehicle OFF, remove the key fobs from
vehicle, and lock all doors. and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Leaving
children in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally
injured. Children should be warned not to
touch the parking brake, brake pedal or the
gear selector.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
WARNING! (Continued)
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren. A child could operate power windows,
other controls, or move the vehicle.
WARNING! (Continued)
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18GETTING TO KNOW YOUR VEHICLE
Unlock Doors Automatically On Exit — If
Equipped
The Unlock Doors Automatically On Exit feature
unlocks all of the vehicle doors when any door
is opened. This will occur only after the gear
selector has been placed into the PARK
position, after the vehicle has been driven (the
gear selector has been placed out of the PARK
position and all doors closed).
The Unlock Doors Automatically On Exit feature
will not operate if there is any manual operation
of the power door locks (lock or unlock).
On vehicles equipped with the optional
instrument cluster display, refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
NOTE:
Use the Automatic Door Locks at 15 mph
(24 km/h) and Unlock Doors Automatically On
Exit features in accordance with local laws.
Power Sliding Side Door — If Equipped
Push the button on the key fob twice
within five seconds to open, close, or
reverse a power sliding door. The power sliding door may be power opened or
closed in several ways:
Key fob
Inside or outside handles
Buttons located:
In the overhead console
Just inside the sliding door
On the outside handle
Push the button on the key fob twice within five
seconds to open a power sliding door. When the
door is fully open, pushing the button twice
within five seconds a second time will close the
door.
There are power sliding side door switches
located on the B-pillar trim panel, just in front of
the power sliding door for the rear seat
passengers and in the overhead console for the
driver and passengers. Pushing the switch once
will open the power sliding door. If the switch is
pushed while the door is under a power cycle,
the door will reverse direction. NOTE:
The power sliding side door must be unlocked
before the power sliding door switches will
operate.

Power Sliding Door Switch

If the inside or outside door handles are used
while the power sliding side door is activated,
the power sliding door feature will be canceled
and will go into manual mode.
To avoid unintentional operation of the power
sliding doors from the rear seats, push the
power sliding door master lock button, located
in the overhead console, to disable the switches
and handles for the rear seat passengers.

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