tow DODGE GRAND CARAVAN 2020 Service Manual

164STARTING AND OPERATING
The engine oil installed in the engine at the
factory is a high-quality energy conserving type
lubricant. Oil changes should be consistent with
anticipated climate conditions under which
vehicle operations will occur. For the
recommended viscosity and quality grades,
refer to “Dealer Service” in “Servicing And
Maintenance”.
NOTE:
A new engine may consume some oil during its
first few thousand miles (kilometers) of
operation. This should be considered a normal
part of the break-in and not interpreted as a
problem.
PARK BRAKE
Before leaving the vehicle, make sure that the
parking brake is fully applied and place the gear
selector in the PARK position. The foot operated parking brake is positioned
below the lower left corner of the instrument
panel. To apply the park brake, firmly push the
park brake pedal fully. To release the parking
brake, press the park brake pedal a second
time and let your foot up as you feel the brake
disengage.

Parking Brake

When the parking brake is applied with the
ignition switch in the ON position, the “Brake
Warning Light” in the instrument cluster will
illuminate. NOTE:
When the parking brake is applied and the
automatic transmission is placed in gear, the
“Brake Warning Light” will flash. If vehicle
speed is detected, a chime will sound to alert
the driver. Fully release the parking brake
before attempting to move the vehicle.
This light only shows that the parking brake is
applied. It does not show the degree of brake
application.
When parking on a hill, it is important to turn the
front wheels toward the curb on a downhill
grade and away from the curb on an uphill
grade. For vehicles equipped with an automatic
transmission, apply the parking brake before
placing the gear selector in PARK, otherwise the
load on the transmission locking mechanism
may make it difficult to move the gear selector
out of PARK. The parking brake should always
be applied whenever the driver is not in the
vehicle.CAUTION!
Never use Non-Detergent Oil or Straight
Mineral Oil in the engine or damage may
result.

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168STARTING AND OPERATING
(Continued)
(Continued)
Gear Ranges
Do not depress the accelerator pedal when
shifting from PARK or NEUTRAL into another
gear range.
NOTE:
After selecting any gear range, wait a moment
to allow the selected gear to engage before
accelerating. This is especially important when
the engine is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use
PARK while the vehicle is in motion. Apply the
parking brake when exiting the vehicle in this
range.
When parking on a level surface, you may shift
the transmission into PARK first, and then apply
the parking brake.
When parking on a hill, apply the parking brake
before shifting the transmission to PARK,
otherwise the load on the transmission locking
mechanism may make it difficult to move the gear selector out of PARK. As an added
precaution, turn the front wheels toward the
curb on a downhill grade, and away from the
curb on an uphill grade.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine off.
Remove the key fob.
WARNING!
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accel
-
erate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and your
foot is firmly pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with
all vehicles, you should never exit a vehicle
while the engine is running. Before exiting a
vehicle, always come to a complete stop,
then apply the parking brake, shift the
transmission into PARK, turn the engine
OFF, and remove the key fob. When the
ignition is in the LOCK/OFF (key removal)
position, the transmission is locked in
PARK, securing the vehicle against
unwanted movement.
When leaving the vehicle, always make
sure the ignition is in the OFF mode,
remove the key fob from the vehicle, and
lock the vehicle.
Never use the PARK position as a substi -
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle
to guard against vehicle movement and
possible injury or damage.
WARNING! (Continued)

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170STARTING AND OPERATING
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest
upshifts and downshifts, and the best fuel
economy. The transmission automatically
upshifts through all forward gears. The DRIVE
position provides optimum driving character -
istics under all normal operating conditions.
When frequent transmission shifting occurs
(such as when operating the vehicle under
heavy loading conditions, in hilly terrain,
traveling into strong head winds, or while towing
a heavy trailer), use the Electronic Range Select
(ERS) shift control refer to "Electronic Range
Select (ERS) Operation" in this section for
further information to select a lower gear range.
Under these conditions, using a lower gear range will improve performance and extend
transmission life by reducing excessive shifting
and heat buildup.
During cold temperatures, transmission
operation may be modified depending on
engine and transmission temperature as well
as vehicle speed. This feature improves warm
up time of the engine and transmission to
achieve maximum efficiency. Engagement of
the torque converter clutch is inhibited until the
transmission fluid is warm refer to the “Note”
under “Torque Converter Clutch” in this section.
During extremely cold temperatures (-16°F
[-27°C] or below), operation may briefly be
limited to third gear only. Normal operation will
resume once the transmission temperature has
risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electron
-
ically for abnormal conditions. If a condition is
detected that could result in transmission
damage, Transmission Limp Home Mode is
activated. In this mode, the transmission
remains in THIRD gear regardless of which
forward gear is selected. PARK, REVERSE, and
NEUTRAL will continue to operate. The
Malfunction Indicator Light (MIL) may be illuminated. Limp Home Mode allows the
vehicle to be driven to an authorized dealer for
service without damaging the transmission.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal
operation.
NOTE:
Even if the transmission can be reset, we
recommend that you visit an authorized dealer
at your earliest possible convenience. An
authorized dealer has diagnostic equipment to
assess the condition of your transmission.
If the transmission cannot be reset, authorized
dealer service is required.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in
NEUTRAL can cause severe transmission
damage. Refer to “Recreational Towing” in
“Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In
Emergencies” for further information.

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STARTING AND OPERATING179
(Continued)
(Continued)
Use the ParkSense switch to turn the Park
-
Sense system off if objects such as bicycle
carriers, trailer hitches, etc. are placed within
12 inches (30 cm) from the rear fascia/
bumper. Failure to do so can result in the
system misinterpreting a close object as a
sensor problem, causing the “PARKSENSE
UNAVAILABLE SERVICE REQUIRED” message
to be displayed in the instrument cluster
display.
PARKVIEW REAR BACK UP CAMERA
Your vehicle is equipped with the ParkView Rear
Back Up Camera that allows you to see an
on-screen image of the rear surroundings of
your vehicle whenever the gear selector is put
into REVERSE. The image will be displayed on
the touchscreen or if equipped, in the rearview
mirror. If the image is displayed in the Uconnect
screen, a caution note to “check entire
surroundings” across the top of the screen.
After five seconds this note will disappear. The
ParkView Rear Back Up Camera is located on
the rear of the vehicle, above the rear license
plate.
WARNING!
Drivers must be careful when backing up
even when using ParkSense. Always check
carefully behind your vehicle, look behind
you, and be sure to check for pedestrians,
animals, other vehicles, obstructions, and
blind spots before backing up. You are
responsible for safety and must continue to
pay attention to your surroundings. Failure
to do so can result in serious injury or
death.
Before using ParkSense, it is strongly
recommended that the ball mount and
hitch ball assembly is disconnected from
the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury
or damage to vehicles or obstacles
because the hitch ball will be much closer
to the obstacle than the rear fascia when
the loudspeaker sounds the continuous
tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending
on its size and shape, giving a false indica -
tion that an obstacle is behind the vehicle.
CAUTION!
ParkSense is only a parking aid and it is
unable to recognize every obstacle,
including small obstacles. Parking curbs
might be temporarily detected or not
detected at all. Obstacles located above or
below the sensors will not be detected
when they are in close proximity.
WARNING! (Continued)
The vehicle must be driven slowly when
using ParkSense in order to be able to stop
in time when an obstacle is detected. It is
recommended that the driver looks over
his/her shoulder when using ParkSense.
CAUTION! (Continued)
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STARTING AND OPERATING183
The entire vehicle should first be weighed on a
commercial scale to ensure that the GVWR has
not been exceeded. The weight on the front and
rear of the vehicle should then be determined
separately to be sure that the load is properly
distributed over the front and rear axle.
Weighing the vehicle may show that the GAWR
of either the front or rear axles has been
exceeded but the total load is within the
specified GVWR. If so, weight must be shifted
from front to rear or rear to front as appropriate
until the specified weight limitations are met.
Store the heavier items down low and be sure
that the weight is distributed equally. Stow all
loose items securely before driving.
Improper weight distributions can have an
adverse effect on the way your vehicle steers
and handles and the way the brakes operate.TRAILER TOWING
In this section you will find safety tips and
information on limits to the type of towing you
can reasonably do with your vehicle. Before
towing a trailer, carefully review this information
to tow your load as efficiently and safely as
possible.
To maintain the New Vehicle Limited Warranty
coverage, follow the requirements and
recommendations in this manual concerning
vehicles used for trailer towing.
Common Towing Definitions
The following trailer towing related definitions
will assist you in understanding the following
information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your
vehicle. This includes driver, passengers, cargo
and tongue weight. The total load must be
limited so that you do not exceed the GVWR.
Refer to “Vehicle Loading” in “Starting And
Operating” for further information.
Gross Trailer Weight (GTW)
The GTW is the weight of the trailer plus the
weight of all cargo, consumables and
equipment (permanent or temporary) loaded in
or on the trailer in its "loaded and ready for
operation" condition.
The recommended way to measure GTW is to
put your fully loaded trailer on a vehicle scale.
The entire weight of the trailer must be
supported by the scale.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front
and rear axles. Distribute the load over the front
and rear axles evenly. Make sure that you do
not exceed either front or rear GAWR. Refer to
“Vehicle Loading” in “Starting And Operating”
for further information.
CAUTION!
Do not load your vehicle any heavier than the
GVWR or the maximum front and rear GAWR.
If you do, parts on your vehicle can break, or
it can change the way your vehicle handles.
This could cause you to lose control. Also
overloading can shorten the life of your
vehicle.
WARNING!
It is important that you do not exceed the
maximum front or rear GAWR. A dangerous
driving condition can result if either rating is
exceeded. You could lose control of the
vehicle and have a collision.
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184STARTING AND OPERATING
Tongue Weight (TW)
The tongue weight is the downward force
exerted on the hitch ball by the trailer. You must
consider this as part of the load on your vehicle.
Trailer Frontal Area
The frontal area is the maximum height
multiplied by the maximum width of the front of
a trailer.
Trailer Sway Control
The Trailer Sway Control can be a mechanical
telescoping link that can be installed between
the hitch receiver and the trailer tongue that
typically provides adjustable friction associated
with the telescoping motion to dampen any
unwanted trailer swaying motions while
traveling.
If equipped, the electronic Trailer Sway Control
(TSC) recognizes a swaying trailer and automat -
ically applies individual wheel brakes and/or
reduces engine power to attempt to eliminate
the trailer sway.
Weight-Carrying Hitch
A weight-carrying hitch supports the trailer
tongue weight, just as if it were luggage located
at a hitch ball or some other connecting point of
the vehicle. These kinds of hitches are the most
popular on the market today and they are
commonly used to tow small and medium sized
trailers.
Weight-Distributing Hitch
A weight-distributing system works by applying
leverage through spring (load) bars. They are
typically used for heavier loads to distribute
trailer tongue weight to the tow vehicle's front
axle and the trailer axle(s). When used in
accordance with the manufacturer's directions,
it provides for a more level ride, offering more
consistent steering and brake control thereby
enhancing towing safety. The addition of a
friction/hydraulic sway control also dampens
sway caused by traffic and crosswinds and
contributes positively to tow vehicle and trailer
stability. Trailer sway control and a weight distributing
(load equalizing) hitch are recommended for
heavier Tongue Weights (TW) and may be
required depending on vehicle and trailer
configuration/loading to comply with Gross Axle
Weight Rating (GAWR) requirements.
Trailer Hitch Classification
The following chart provides the industry
standard for the maximum trailer weight a given
trailer hitch class can tow and should be used to
assist you in selecting the correct trailer hitch
for your intended towing condition.
WARNING!
An improperly adjusted Weight Distributing
Hitch system may reduce handling,
stability, braking performance, and could
result in a collision.
Weight Distributing Systems may not be
compatible with Surge Brake Couplers.
Consult with your hitch and trailer manufac
-
turer or a reputable Recreational Vehicle
dealer for additional information.

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STARTING AND OPERATING185
Trailer Hitch Classification Definitions
Class Max. Trailer Hitch
Industry
Standards
Class I - Light Duty
2,000 lbs (907 kg)
Class II - Medium Duty 3,500 lbs
(1,587 kg)
Class III - Heavy Duty 5,000 lbs
(2,267 kg)
Class IV - Extra Heavy Duty 10,000 lbs
(4,535 kg)
Refer to the “Trailer Towing Weights (Maximum Trailer Weight Ratings)” chart for the Maximum Gross Trailer Weight (GTW) towable for your given
drivetrain.
All trailer hitches should be professionally installed on your vehicle.
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186STARTING AND OPERATING
Trailer Towing Weights (Maximum Trailer Weight Ratings)
The following chart provides the maximum trailer weight ratings towable for your given drivetrain:
NOTE:
The trailer tongue weight must be considered as
part of the combined weight of occupants and
cargo, and should never exceed the weight
referenced on the Tire and Loading Information
placard. Refer to “Tire Safety Information” in
“Servicing and Maintenance” for further
information.
Trailer And Tongue Weight
Never exceed the maximum tongue weight
stamped on your bumper or trailer hitch.

Weight Distribution

Engine/Transmission GCWR (Gross Combined
Weight Rating) Frontal AreaMax. GTW (Gross Trailer
Weight) Max. Tongue Weight
3.6L/Automatic 8,750 lbs (3,968 kg) 40 sq ft (3.72 sq m)
Up to 2 persons & Luggage
3,600 lbs (1 632 kg)* 360 lbs (163 kg)
8,750 lbs (3,968 kg) 40 sq ft (3.72 sq m) 3 to 5 persons & Luggage
3,450 lbs (1 565 kg)* 345 lbs (156 kg)
8,750 lbs (3,968 kg) 40 sq ft (3.72 sq m) 6 to 7 persons & Luggage
3,000 lbs (1 360 kg)* 300 lbs (136 kg)
*Refer to local laws for maximum trailer towing speeds.
CAUTION!
Always load a trailer with 60% of the weight in
the front of the trailer. This places 10% of the
GTW on the tow hitch of your vehicle. Loads
balanced over the wheels or heavier in the
rear can cause the trailer to sway severely
side to side which will cause loss of control of
the vehicle and trailer. Failure to load trailers
heavier in front is the cause of many trailer
collisions.

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STARTING AND OPERATING187
(Continued)
Consider the following items when computing
the weight on the rear axle of the vehicle:
The tongue weight of the trailer.
The weight of any other type of cargo or
equipment put in or on your vehicle.
The weight of the driver and all passengers.
NOTE:
Remember that everything put into or on the
trailer adds to the load on your vehicle. Also,
additional factory-installed options or
dealer-installed options must be considered as
part of the total load on your vehicle. Refer to
the “Tire And Loading Information” placard for
the maximum combined weight of occupants
and cargo for your vehicle.
Towing Requirements
To promote proper break-in of your new vehicle
drivetrain components, the following guidelines
are recommended. Perform the maintenance listed in the
“Scheduled Servicing”. Refer to “Scheduled
Servicing” in “Servicing And Maintenance” for
the proper maintenance intervals. When towing
a trailer, never exceed the GAWR or GCWR
ratings.
CAUTION!
Do not tow a trailer at all during the first
500 miles (805 km) the new vehicle is
driven. The engine, axle or other parts could
be damaged.
Then, during the first 500 miles (805 km) that a trailer is towed, do not drive over
50 mph (80 km/h) and do not make starts
at full throttle. This helps the engine and
other parts of the vehicle wear in at the
heavier loads.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could
lose control of your vehicle and have a
collision.
When hauling cargo or towing a trailer, do
not overload your vehicle or trailer. Over -
loading can cause a loss of control, poor
performance or damage to brakes, axle,
engine, transmission, steering, suspension,
chassis structure or tires.
Safety chains must always be used
between your vehicle and trailer. Always
connect the chains to the hook retainers of
the vehicle hitch. Cross the chains under
the trailer tongue and allow enough slack
for turning corners.
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188STARTING AND OPERATING
Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h)
when towing while using a full size spare tire.
Proper tire inflation pressures are essential
to the safe and satisfactory operation of your
vehicle. Refer to “Tires” in “Servicing And
Maintenance” for proper tire inflation
procedures.
Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer. Refer to
“Tires” in “Servicing And Maintenance” for
the proper inspection procedure.
When replacing tires, refer to “Tires” in
“Servicing And Maintenance” for the proper
tire replacement procedures. Replacing tires
with a higher load carrying capacity will not
increase the vehicle's GVWR and GAWR
limits.
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake
system or vacuum system of your vehicle
with that of the trailer. This could cause inad -
equate braking and possible personal injury.
An electronically actuated trailer brake
controller is required when towing a trailer
with electronically actuated brakes. When
towing a trailer equipped with a hydraulic
surge actuated brake system, an electronic
brake controller is not required.
Trailer brakes are recommended for trailers
over 1,000 lbs (453 kg) and required for
trailers in excess of 2,000 lbs (907 kg).
Vehicles with trailers should not be parked
on a grade. When parking, apply the
parking brake on the tow vehicle. Put the
tow vehicle transmission in PARK. For
four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always,
block or "chock" the trailer wheels.
GCWR must not be exceeded.
Total weight must be distributed between
the tow vehicle and the trailer such that the
following four ratings are not exceeded :
GVWR
GTW
GAWR
Tongue weight rating for the trailer
hitch utilized.
WARNING! (Continued)
WARNING!
Do not connect trailer brakes to your
vehicle's hydraulic brake lines. It can over -
load your brake system and cause it to fail.
You might not have brakes when you need
them and could have an accident.
Towing any trailer will increase your stop -
ping distance. When towing, you should
allow for additional space between your
vehicle and the vehicle in front of you.
Failure to do so could result in an accident.

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