tow DODGE JOURNEY 2020 Workshop Manual

214 IN CASE OF EMERGENCY
Tow Eye Usage Precautions

Tow Eye Warning Label
Front Tow Eye Installation
The front tow eye receptacle is located behind a
door, located on the right front bumper fascia.
To install the tow eye, open the door using the
vehicle key or a small screwdriver, and thread
the tow eye into the receptacle.
Insert the flat end of the jack handle through
th
e eye and tighten, refer to “Jacking And Tire
Changing” in this chapter for further
information. The tow eye must be fully seated to
the attaching bracket through the lower front
fascia as shown. If the tow eye is not fully
seated to the attaching bracket, the vehicle
should not be towed.

Front Tow Eye Installed

CAUTION!
The tow eye must only be used for roadside
emergencies. Use with an appropriate
device in accordance with highway code
(a rigid bar or rope) to maneuver the vehicle
i n

preparation for transport via a tow truck.
The tow eye must not be used to move the
vehicle off the road or where there are
obstacles.
Do not use the tow eyes for tow truck
hookup or highway towing.
Do not use the tow eye to free a stuck
vehicle. Refer to the “Freeing A Stuck
Vehicle” section for further information.
Please refer to the “Towing A Disabled
Vehicle” section for detailed instructions.
D a

mage to your vehicle may occur if these
guidelines are not followed.
WARNING!
Stand clear of vehicles when pulling with tow
eyes.
Do not use a chain with a tow eye. Chains
may break, causing serious injury or death.
Do not use a tow strap with a tow eye. Tow
straps may break or become disengaged,
causing serious injury or death.
Failure to follow proper tow eye usage may
cause components to break resulting in
serious injury or death.

IN CASE OF EMERGENCY 215
Rear Tow Eye Installation
The rear tow eye receptacle is located behind a
door, located on the left rear bumper fascia.
To install the tow eye, open the door using the
ve

hicle key or a small screwdriver, and thread
the tow eye into the receptacle.
Insert the flat end of the jack handle through
t h

e eye and tighten, refer to “Jacking And Tire
Changing” in this section for further
information. The tow hook must be fully seated
to the attaching bracket through the lower front
fascia as shown. If the tow hook is not fully
seated to the attaching bracket, the vehicle
should not be towed.

Rear Tow Eye Installed

ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
Please refer to “Occupant Restraint Systems” in
“ S

afety” for further information on the
Enhanced Accident Response System (EARS)
function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed under
certain crash or near crash-like situations, such
as an air bag deployment or hitting a road
obstacle.
Please refer to “Occupant Restraint Systems” in
“ S

afety” for further information on the Event
Data Recorder (EDR).
6

216
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic
oil change indicator system. The oil change
i n

dicator system will remind you that it is time to
take your vehicle in for scheduled maintenance.

Based on engine operation conditions, the
oil change indicator message will illuminate.
This means that service is required for your
v e

hicle. Operating conditions such as frequent
short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E-85 fuel usage will
influence when the “Change Oil” or “Oil Change
Required” message is displayed. Severe
operating conditions can cause the change oil
message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle
s e

rviced as soon as possible, within the next
500 miles (805 km).
An authorized dealer will reset the oil change
i
n

dicator message after completing the
scheduled oil change. If a scheduled oil change
is performed by someone other than an
authorized dealer, the message can be reset
by referring to the steps described under
“ I

nstrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further
information.
NOTE:
Under no circumstances should oil change
i n

tervals exceed 10,000 miles (16,000 km),
1 2

months or 350 hours of engine run time,
w h

ichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
Change engine oil at 4,000 miles (6,500 km) or
3 5

0 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty. Once A Month Or Before A Long Trip:
Check engine oil level.
Check windshield washer fluid level.
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on.
Check the fluid levels of the coolant reservoir,
brake master cylinder, power steering, and
transmission (4-speed only) and fill as
needed.
Check function of all interior and exterior
lights.

218 SERVICING AND MAINTENANCE
Mileage or time passed (whichever comes first)
20,000
30,0 00
40,0 00
50,0 00
60,0 00
70,0 00
80,0 00
90,0 00
100,0 00
110,0 00
120,0 00
130,0 00
140,0 00
150,0 00
Or Years: 2345678910 1112131415
Or Kilometers:
32,000
48,0 00
64,0 00
80,0 00
96,0 00
112,0 00
128,0 00
144,0 00
160,0 00
176,0 00
192,0 00
208,0 00
224,0 00
240,0 00
Additional Inspections
Inspect the CV/Universal joints. XXXXXXXXXXXXXX
Inspect front suspension, tie rod ends, and replace if necessary. XXXXXXX
Inspect the brake linings, parking brake function. XXXXXXX
Additional Maintenance
Replace engine air filter. XXXXX
Replace air conditioning filter. XXXXXXX
Replace spark plugs.
1X XXXX
Flush and replace the engine coolant at 10 years or
150,000 miles (240,000 km) whichever comes first. X
X
Change the automatic transmission fluid and filter. X
Change the automatic transmission fluid and filter if using your
v e

hicle for any of the following: police, taxi, fleet, or frequent
trailer towing. X
X

SERVICING AND MAINTENANCE 221
CHECKING OIL LEVEL
To ensure proper engine lubrication, the engine
oil must be maintained at the correct level.
Check the oil level at regular intervals, such as
every fuel stop. The best time to check the
engine oil level is about five minutes after a fully
warmed engine is shut off. Checking engine oil
level when the engine is cold will give you an
incorrect reading.
Checking the oil while the vehicle is on level
gr

ound and only when the engine is hot, will
improve the accuracy of the oil level readings.
Maintain the oil level between the range
markings on the dipstick. Either the range
markings consist of a crosshatch zone marked
SAFE or a crosshatch zone marked with MIN at
the low end of the range and MAX at the high
end of the range. Adding 1 Quart (1 Liter) of oil
when the reading is at the low end of the range
marking will raise the oil level to the high end of
the range marking.
ADDING WASHER FLUID
The windshield washer and the rear window
washer share the same fluid reservoir. The fluid
reservoir is located in the engine compartment.
Be sure to check the fluid level in the reservoir
at regular intervals. Fill the reservoir with
windshield washer solvent (not radiator
antifreeze) and operate the system for a few
seconds to flush out the residual water.
When refilling the washer fluid reservoir, apply
s o

me washer fluid to a cloth or towel and wipe
the wiper blades clean. This will help blade
performance.
To prevent freeze-up of your windshield washer
s y

stem in cold weather, select a solution or
mixture that meets or exceeds the temperature
range of your climate. This rating information
can be found on most washer fluid containers. The fluid reservoir will hold nearly 1 Gallon

(4 Liters) of washer fluid when the message
“ Lo

WASH” appears in the instrument cluster.
MAINTENANCE-FREE BATTERY

Your vehicle is equipped with a maintenance-free
battery. You will never have to add water, nor is
periodic maintenance required.

NOTE:
The battery is stored in a compartment that is
lo
cated behind the left front fender and is
accessible through the wheel well. The wheel
and tire assembly do not need to be removed to
access the compartment. Remote battery termi -
nals are located in the engine compartment for
j u

mp starting. Refer to “Jump Starting Proce -
dure” in “In Case Of Emergency” for further
i n

formation.
CAUTION!
Do not overfill the engine with oil. Overfilling
the engine with oil will cause oil aeration,
which can lead to loss of oil pressure and an
increase in oil temperature. This loss of oil
pressure and increased oil temperature could
damage your engine.
WARNING!
Commercially available windshield washer
solvents are flammable. They could ignite and
burn you. Care must be exercised when filling
or working around the washer solution.
7

228 SERVICING AND MAINTENANCE
(Continued)

Under normal operating conditions, the catalytic
converter will not require maintenance. However,
it is important to keep the engine properly tuned
to ensure proper catalyst operation and prevent
possible catalyst damage.

NOTE:
Intentional tampering with emissions control
s y

stems can result in civil penalties being
assessed against you.

In unusual situations involving grossly
m a

lfunctioning engine operation, a scorching odor
may suggest severe and abnormal catalyst
overheating. If this occurs, stop the vehicle, turn off
the engine and allow it to cool. Service, including a
tune-up to manufacturer's specifications, should be
obtained immediately.

To minimize the possibility of catalytic converter
d a

mage:
Do not interrupt the ignition when the trans -
mission is in gear and the vehicle is in
m o

tion.
Do not try to start the vehicle by pushing or
towing the vehicle.
Do not idle the engine with any ignition
components disconnected or removed, such
as when diagnostic testing, or for prolonged
periods during very rough idle or malfunc -
tioning operating conditions.
COOLING SYSTEM
Coolant Checks

Check the engine coolant (antifreeze) protection
every 12 months (before the onset of freezing
w e
ather, where applicable). If the engine coolant
(antifreeze) is dirty or rusty in appearance, the
system should be drained, flushed, and refilled
with fresh engine coolant (antifreeze). Check the
front of the A/C condenser for any accumulation
of bugs, leaves, etc. If dirty, clean by gently
spraying water from a garden hose vertically
down the face of the condenser.

Check the coolant recovery bottle tubing for
b r

ittle rubber, cracking, tears, cuts, and
tightness of the connection at the bottle and
radiator. Inspect the entire system for leaks.
WARNING!

You or others can be badly burned by hot
engine coolant (antifreeze) or steam from your
radiator. If you see or hear steam coming from
under the hood, do not open the hood until the
radiator has had time to cool. Never open a
cooling system pressure cap when the radiator
or coolant bottle is hot.

Keep hands, tools, clothing, and jewelry
away from the radiator cooling fan when
the hood is raised. The fan starts automati -
cally and may start at any time, whether the
e n

gine is running or not.
When working near the radiator cooling fan,
disconnect the fan motor lead or turn the
ignition to the OFF mode. The fan is
temperature controlled and can start at any
time the ignition is in the ON mode.
WARNING!
The warning words “DO NOT OPEN HOT” on
the cooling system pressure cap are a
safety precaution. Never add engine
coolant (antifreeze) when the engine is
overheated. Do not loosen or remove the
cap to cool an overheated engine. Heat
causes pressure to build up in the cooling
system. To prevent scalding or injury, do not
remove the pressure cap while the system
is hot or under pressure.

240 SERVICING AND MAINTENANCE
For further information on GAWRs, vehicle
loading, and trailer towing, refer to “Vehicle
Loading” in “Starting And Operating” for further
information.

To determine the maximum loading conditions
of your vehicle, locate the statement “The
c o

mbined weight of occupants and cargo should
never exceed XXX kg or XXX lbs” on the Tire and
Loading Information placard. The combined
weight of occupants, cargo/luggage and trailer
tongue weight (if applicable) should never exceed
the weight referenced here.

Steps For Determining Correct Load
Limit—
(1) Locate the statement “The combined
we
ight of occupants and cargo should
never exceed XXX kg or XXX lbs.” on your
vehicle's placard.
(2) Determine the combined weight of
th
e driver and passengers that will be
riding in your vehicle. (3) Subtract the combined weight of the
dr
i

ver and passengers from XXX kg or
XXX lbs.
(4) The resulting figure equals the
av
ailable amount of cargo and luggage
load capacity. For example, if “XXX”
amount equals 1400 lbs. and there
will be five 150 lb passengers in your
ve
hicle, the amount of available cargo
and luggage load capacity is 650 lbs.
(1400-750 (5x150) = 650 lbs.)
(5) Determine the combined weight of
lu
ggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in Step 4.
(6) If your vehicle will be towing a trailer,
lo
ad from your trailer will be transferred
to your vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage load
capacity of your vehicle.
Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg
a n

d there will be five 68 kg passengers in your
vehicle, the amount of available cargo and
luggage load capacity is 295 kg (635-340
(5x68) = 295 kg) as shown in step 4.
NOTE:
If your vehicle will be towing a trailer, load
from your trailer will be transferred to your
vehicle. The following table shows examples
on how to calculate total load, cargo/
luggage, and towing capacities of your
vehicle with varying seating configurations
and number and size of occupants. This table
is for illustration purposes only and may not
be accurate for the seating and load carry
capacity of your vehicle.
For the following example, the combined
weight of occupants and cargo should never
exceed 865 lbs (392 kg).

244 SERVICING AND MAINTENANCE
Tire Repair
If your tire becomes damaged, it may be
re

paired if it meets the following criteria:
The tire has not been driven on when flat.
The damage is only on the tread section of
your tire (sidewall damage is not repairable).
The puncture is no greater than a ¼ of an
inch (6 mm).
Consult an authorized tire dealer for tire repairs
a n

d additional information.
Damaged Run Flat tires, or Run Flat tires that
h a

ve experienced a loss of pressure should be
replaced immediately with another Run Flat tire
of identical size and service description (Load
Index and Speed Symbol). Replace the tire
pressure sensor as well as it is not designed to
be reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive
50 miles (80 km) at 50 mph (80 km/h) after a
r a

pid loss of inflation pressure. This rapid loss
of inflation is referred to as the Run Flat mode.
A Run Flat mode occurs when the tire inflation
pressure is of/or below 14 psi (96 kPa). Once a
Run Flat tire reaches the run flat mode it has
limited driving capabilities and needs to be
replaced immediately. A Run Flat tire is not
repairable. When a run flat tire is changed after
driving with underinflated tire condition, please
replace the Tire Pressure Monitoring (TPM)
sensor as it is not designed to be reused when
driven under run flat mode 14 psi (96 kPa)
condition.
NOTE:
TPM Sensor must be replaced after driving the
v e

hicle on a flat tire condition.
It is not recommended driving a vehicle loaded
a t

full capacity or to tow a trailer while a tire is in
the run flat mode.
Refer to “Tire Pressure Monitoring” in “Safety”
f o

r further information.
Tire Spinning
When stuck in mud, sand, snow, or ice
conditions, do not spin your vehicle's wheels
above 30 mph (48 km/h) or for longer than
30 seconds continuously without stopping.
Refer to “Freeing A Stuck Vehicle” in “In Case Of
E m

ergency” for further information.
WARNING!

Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause tire damage or failure. A tire could
explode and injure someone. Do not spin your
vehicle's wheels faster than 30 mph (48 km/h)
f o

r more than 30 seconds continuously when
you are stuck, and do not let anyone near a
spinning wheel, no matter what the speed.

SERVICING AND MAINTENANCE 247
Snow Tires
Some areas of the country require the use of
snow tires during the Winter. Snow tires can be
identified by a “mountain/snowflake” symbol
on the tire sidewall.
If you need snow tires, select tires
equivalent in size and type to the
or
iginal equipment tires. Use snow
tires only in sets of four; failure to do
so may adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings
th
an what was originally equipped with your
vehicle and should not be operated at
sustained speeds over 75 mph (120 km/h).
For speeds above 75 mph (120 km/h) refer to
o r

iginal equipment or an authorized tire dealer
for recommended safe operating speeds,
loading and cold tire inflation pressures.
While studded tires improve performance on
i c

e, skid and traction capability on wet or
dry surfaces may be poorer than that of
n o

n-studded tires. Some states prohibit
studded tires; therefore, local laws should be
checked before using these tire types.
SPARE TIRES — IF EQUIPPED
Refer to the “Towing Requirements - Tires” in
“Starting And Operating” for restrictions when
towing with a spare tire designated for
temporary emergency use.
Spare Tire Matching Original Equipped Tire
And Wheel — If Equipped
Your vehicle may be equipped with a spare tire
and wheel equivalent in look and function to the
original equipment tire and wheel found on the
front or rear axle of your vehicle. This spare tire
may be used in the tire rotation for your vehicle.
If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire
rotation pattern.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency
use only. You can identify if your vehicle is
equipped with a compact spare by looking at
the spare tire description on the Tire and
Loading Information Placard located on the
driver’s side door opening or on the sidewall of
the tire. Compact spare tire descriptions begin
with the letter “T” or “S” preceding the size
designation. Example: T145/80D18 103M.
T, S = Temporary Spare Tire
Since this tire has limited tread life, the original
e q

uipment tire should be repaired (or replaced)
and reinstalled on your vehicle at the first
opportunity.
Do not install a wheel cover or attempt to mount
a

conventional tire on the compact spare wheel,
since the wheel is designed specifically for the
compact spare tire. Do not install more than
one compact spare tire and wheel on the
vehicle at any given time.
CAUTION!
Because of the reduced ground clearance, do
not take your vehicle through an automatic
car wash with a compact or limited use
temporary spare installed. Damage to the
vehicle may result.
7

SERVICING AND MAINTENANCE 255
LEATHER PARTS
Mopar Total Clean is specifically recommended
for leather upholstery.

Your leather upholstery can be best preserved by
re

gular cleaning with a damp soft cloth. Small
particles of dirt can act as an abrasive and
damage the leather upholstery and should be
removed promptly with a damp cloth. Stubborn
soils can be removed easily with a soft cloth and
Mopar Total Clean. Care should be taken to avoid
soaking your leather upholstery with any liquid.
Please do not use polishes, oils, cleaning fluids,
solvents, detergents, or ammonia-based
cleaners to clean your leather upholstery.
Application of a leather conditioner is not
required to maintain the original condition.
NOTE:

If equipped with light colored leather, it tends to
s h

ow any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather
is designed for easy cleaning, and FCA recom -
mends Mopar total care leather cleaner applied
o n

a cloth to clean the leather seats as needed.
GLASS SURFACES
All glass surfaces should be cleaned on a
regular basis with Mopar Glass Cleaner, or any
commercial household-type glass cleaner.
Never use an abrasive type cleaner. Use caution
when cleaning the inside rear window equipped
with electric defrosters or windows equipped
with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the
elements.
When cleaning the rear view mirror, spray
cle

aner on the towel or cloth that you are using.
Do not spray cleaner directly on the mirror.
CLEANING THE CUPHOLDERS
Clean with a damp cloth or towel using a mild
detergent.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean
leather upholstery, as damage to the
upholstery may result.
7