FORD ESCAPE 2008 2.G Quick Reference Guide

SYNC VOICE RECOGNITION FEATURE
SYNC is equipped with an advanced interactive Voice Recognition (VR)
system. This system allows you to perform many operations by
“speaking” certain commands to the system. The system will respond
with a series of audible tones, prompts, questions and spoken
confirmations depending on the situation and the chosen level of
dialogue interaction.
Feedback through audible tones
Your VR system will respond through various audible tones. You may
hear a tone at the following times:
•When you press VOICE or
on your steering wheel controls.
• When you access the help feature.
• When the VR system does not understand your request
• When a VR session is completed successfully
• When a VR session is ended unsuccessfully
• When a speed dependent feature has been accessed
• When a new device is connected
SYNC has five different audible tones that will play depending on the
circumstance.
• Initial: Sounds when you are entering a new mode.
• Positive: Sounds for a positive recognition or a successful VR session
completion.
• Negative: Sounds for a negative recognition, an unsuccessful VR
session, or when a speed dependent feature has been accessed.
• Listening: Sounds when the system is ready to listen for a command.
• Help: Sounds when you ask for ’Help’.
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Confirmation prompts
Confirmation prompts are short questions asked by the system when the
system has not clearly understood your request or when there are many
possible responses to your request. For example, if you have
Confirmation prompts ON, the system may say, “Phone, is that correct?”.
The system will then listen for a “Yes” or “No” confirmation from you.
If you say “Yes”, the system will proceed. If you say “No”, the system will
ask you to say the command again. If you have Confirmation prompts
OFF, the system will simply make a best guess as to what you requested.
If the system has a low confidence level of what was asked, it will prompt
you to try again or ask for help.
Note:Even with Confirmation prompts turned OFF, you may be asked to
confirm certain settings occasionally.
Clarification through candidate lists
Candidate lists are created when the system has several possible options
of similar level of confidence as a result of your request. The system will
submit back to you as many as four possibilities for your clarification.
This may happen either with your phone book and/or music selections.
Example #1:
You want to call John Doe at home, so you say, “Call John Doe at home”.
If the system has a similar confidence level for a few items, it may
respond with:
• (initial tone) “Say 1 after the tone to call John Doe at home. Say 2
after the tone to call Johnny Doe on mobile. Say 3 after the tone to
call Jane Doe at home.” (listen tone)
Example #2:
You want to listen to a certain artist, so you say, “Search Artist John”.
If the system has a similar confidence level for two possible options, it
may respond with:
• (initial tone) “Say 1 after the tone to search John Doe. Say 2 after the
tone to search Johnny Doe.” (listen tone)
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Introduction
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USING VOICE COMMANDS WITH SYNC
There is a push to talk button on your steering wheel controls labeled
either VOICE or
. Press to activate Voice Recognition. You will hear a
tone and LISTENING will appear in the radio display signaling that the
system is ready to accept your command. Speak the command clearly to
ensure that the system is able to recognize and perform the desired
function.
For the best voice recognition performance:
• Ensure that the interior of the vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken voice commands.
• After pressing VOICE or
, wait until the tone sounds and
LISTENING appears in the radio display before speaking a command.
Any command spoken prior to this will not register with the system.
• At any time, you can interrupt the system while it is speaking by
pressing VOICE or
. The system will respond with a listening tone
and allow you to speak a command.
• Speak naturally without large pauses in between words.
At any time, you may say these commands:
• USB •SYNC
• Bluetooth audio •Line in
• Phone •Voice settings
• Cancel •Help
USB: Say to access the device connected to the USB port.
SYNC: Say to return to the main menu.
Bluetooth audio: Say to access/use streaming music from your cellular
phone enabled with Bluetoothwireless technology.
Line in: Say to access the device plugged into your auxiliary input jack.
Phone: Say to access hands-free phone mode.
Voice Settings: Say to access the voice settings menu. Refer to
Commands for voice settings in the following section.
Help: Say at any time for options in a specific mode. SYNC will list
various options for you audibly. The ‘help’ request is always available.
Cancel: Say to cancel the requested action.
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Voice recognition system overview
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Commands for voice settings
In voice settings, you can customize the level of system interaction, help
and feedback. The system default settings include standard interaction as
well as candidate lists and confirmation prompts as all provide the most
guidance and feedback.
At any time, while in voice settings, you may say these commands
to adjust the voice settings:• Interaction mode advanced •Interaction mode standard
• Confirmation prompts on •Confirmation prompts off
• Media candidate lists on •Media candidate lists off
• Phone candidate lists on •Phone candidate lists off
Interaction mode standard/advanced: Standard interaction mode
provides more detailed interaction and guidance while the advanced
mode has less audible interaction and more tone prompts.
Confirmation prompts on/off: Confirmation prompts are short
questions asked by the system when the system has not clearly heard or
understood your request. Note:Even with Confirmation prompts turned
OFF, you may be asked to confirm settings occasionally.
Phone/media candidate lists on/off: Candidate lists are a list of
possible results from your voice commands. These occur when SYNC has
equal confidence of several possible results from your voice command.
For voice commands available in SYNC phone mode, refer to Voice
commands in phone mode in the Phone chapter.
For voice commands available in SYNC media mode, refer to Voice
commands in media mode in the Media chapter.
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Voice recognition system overview
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SYSTEM CONTROLS
SYNC will interact with your audio system, steering wheel controls, and
DVD system (if equipped).
QUICK REFERENCE CHART
The following chart is a quick summary of your radio and steering wheel
controls as well as their respective function(s).
Radio controlSteering wheel
control Function
Press to activate SYNC hands-free
calling or to answer an incoming
call.
When in phone mode, press to
send a call, text message, to put a
call on hold and answer another
call, or to initiate a multi-party call.
Press and hold to end a call.
Press and hold to exit phone mode
when not in an active call.
N/A VOICE
Press to activate Voice Recognition.
Press and hold to end an active
voice session.
Refer to the Voice recognition
system overview chapter for
further information.
SEEK
/
TUNE knob
,
,
Press / turn to scroll through
various menus and selections.
OK OK Press to confirm your selection.
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Radio controlSteering wheel
control Function
MENU N/A Press while in an active call to access SYNC active call options.
Refer toActive call menu options
in the SYNC phone features
chapter.
Press MENU while in media to
access SYNC MEDIA MENU. Refer
to the SYNC media features
chapter for further information.
AUX N/A Press repeatedly to cycle through available auxiliary sources. For
further information, refer toUsing
your media menu in theSYNC
media features chapter.
TEXT N/A When the > indicator appears, press to advance the text in the
radio display. Press repeatedly to
view additional phone contact
information or media information.
REV, REW,
N/A Press and hold to reverse within a track.
FF, FWD,
N/A Press and hold to advance within a track .
SHUFFLE
(if available) N/A Press and release to shuffle current
music content.
/
(Play/Pause)N/A Press to play / pause the currently
playing music.
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VOICE COMMANDS IN PHONE MODE
Driving while distracted can result in loss of vehicle control,
accident and injury. Ford strongly recommends that drivers use
extreme caution when using cell phones, even with voice commands.
The driver’s primary responsibility is the safe operation of their vehicle.
Only use cell phones and other devices not essential to the driving task
when it is safe to do so.
While in phone mode, you may say any of the following commands:
• Dial •Call < name >
• Call < name > at home •Call < name > on mobile OR cell
• Call < name > at work OR
call name in office •
Call < name > on other
• Phone book < name> at home
1•Phone book < name>1
•Phone book < name>on
mobile OR cell1• Phone book < name> at work OR
Phone book < name> in office1
•Call history outgoing1•Call history incoming1
•Phone book < name> on other1•Connections1
•Call history missed1•Go to privacy
• Menu1•Hold
• Join
1Voice commands are not available until downloading phone information
via Bluetooth is complete.
Phone book commands: When you ask SYNC to access a phone book
name, number, etc., the requested information will appear in the display
to view. Press
or say “Call” to call the contact.
Note: In the above possible commands, “< name>” is a dynamic listing in
that it could be any desired name from your phone book.
While in phone mode, you may also say “Menu” and then any of
the following commands:
• (Phone) settings
(message) notification on •
(Phone) settings
(message) notification off
• (Phone) connections •Phone name
• Signal •Battery
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•(Phone) settings
(set) phone ringer •
(Phone) settings (set) ringer 1
• (Phone) settings (set) ringer 2 •(Phone) settings (set) ringer 3
• Text message inbox •(Phone) settings (set) ringer off
Note: With the above commands, words i n ( ) are optional and do not
have to be spoken for the system to understand the command.
You may also say “Dial” to access any of the following commands:
• Number 0–9 •Dial
• Delete (deletes one digit) •Clear (deletes all entered digits)
• Plus •Star
• Asterisk (*) •800 (eight hundred)
• 700 (seven hundred) •900 (nine hundred)
• 411 (four-one-one),
911 (nine-one-one), etc. •
# / (pound, slash)
Note: To exit Dial mode, press and hold
or press MENU to go to the
PHONE MENU.
Voice commands when connecting devices
When attempting to connect a phone to SYNC, you may say any of
the following commands:
• Connect < device name >•Bluetooth ON
• Bluetooth OFF •Delete device < name>
Note: You can only connect a device to SYNC after it has successfully
gone through the pairing process.
Note: In the above possible commands, “< name>” is a dynamic listing in
that it could be the name of any previously paired device.
At any time, you may say these commands:
• SYNC •USB
• Line in •Bluetooth Audio
• Phone •Voice settings
• Cancel •Help
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MAKING A CALL
Making a hands-free phone call using SYNC is easy.
1. Press
or VOICE.
2. When prompted, say, “Call < phone book contact name>” or say the
desired number and then say “Dial”.
To erase the last spoken digit, say “Delete” or press
SEEK.
To erase all spoken digits, say “Clear” or press and hold
SEEK.
3. Once the desired number/contact is on the screen, either say “Call” or
“Dial”. The system will connect to the desired number.
Note: Once the call is placed, it will be logged into your outgoing call
history folder.
Note: If your audio system is equipped with 10 memory presets (0–9),
you can also manually enter the desired number by pressing the presets.
ENDING A CALL
At any time, you can end an active phone call by pressing and
holding
.
EXITING PHONE MODE
When in phone mode but not in an active call, press and hold
to exit
phone mode.
ANSWERING AN INCOMING CALL
An incoming call interacts with SYNC in much the same way it interacts
with your Bluetooth enabled cellular phone. During an incoming call:
• An audible ring tone will sound. If available, call information will
appear in the display.
• Press TEXT to view additional caller information, if the call matches a
contact in your downloaded phonebook.
• Select from the following options:
Accept the call by pressing
. The call will be transferred to
hands-free and logged into the incoming call history folder.
Ignore the call by doing nothing. The display will read MISSED CALL
and SYNC will log the call as a missed call.
Reject the call by pressing and holding
. The display will read
REJECTED and SYNC will log the call.
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INCOMING NEW TEXT MESSAGE
Note:This is a phone dependent feature.
If your Bluetooth enabled phone is connected and supports downloading
text messages via Bluetooth, you can receive incoming text messages.
When you are being sent a text message, an audible tone will sound and
NEW MESSAGE will appear in the radio display. You can say “Read
Message” and SYNC will read the message to you.
Note: To scroll, press
SEEKor/.
1. Press OK to receive and open the text message or do nothing and the
message will go into your text message inbox. Press OK again and SYNC
will read your message aloud as you are not able to view the message.
You can then also choose whether you’d like to reply or forward the
message.
2. Press OK and scroll to toggle between REPLY TO MESSAGE or
FORWARD MESSAGE.
3. When the desired selection appears in the display, press OK.
If you choose REPLY TO MSG, SYNC will take you back to the text
messaging menu and allow you to again cycle through the list of
predefined messages to send.
If you choose FORWARD MSG, SYNC will take you to your calling
options. Choose to forward the message to anyone in your PHONE
BOOK, CALL HISTORY, or you can choose ENTER NUMBER.
Note: Forwarding a text message is a speed dependent feature and can
only be done when the vehicle is traveling at 3 mph (4.82 km/h) or less.
Note: Only one recipient is allowed per text message.
USING THE QUICK DIAL FEATURE
SYNC allows you to store phone book contacts and numbers from your
call history folder in 1–5 of your memory presets for quick access.
Note: This feature is not available if your audio system has 10 memory
presets (0–9).
To store a number as a Quick Dial to a memory preset: When in
phone book or call history and the contact’s information is active in the
display, press and hold a memory preset until confirmation appears in
the display.
Note: Quick dials are only available when the phone with which they
were saved is actively paired with SYNC.
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SYNC phone features
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