FORD EXPLORER 2011 5.G MyFord Touch Supplement Manual
Manufacturer: FORD, Model Year: 2011, Model line: EXPLORER, Model: FORD EXPLORER 2011 5.GPages: 89, PDF Size: 3.89 MB
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Messaging:Select to send text messages via your touchscreen system.
Refer toText messaginglater in this section.
Settings:Select to access various phone settings such asBluetooth
on/off, Manage your Phone Book and more. Refer toPhone Settings
later in this section.
PAIRING SUBSEQUENT PHONES
1. Press Menu > Settings > Phone > Bluetooth Devices > Add Device.
2. Ensure that Bluetooth is set to ON and that your cellular phone is in
the proper mode. (Refer to your cellular phone’s user guide for more
information).
3. When prompted by your phone, enter the six digit pass key provided
by SYNC on the screen.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit www.SyncMyRide.com
4. CONNECTED will appear in the display when the pairing is successful.
5. The system will ask you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit www.SyncMyRide.com
TEXT MESSAGING
SYNCnot only enables you to send and receive text messages via
Bluetooth, but SYNCwill read them to you aloud and also translate text
messaging acronyms such as “lol”. To access your text messaging menu:
Note:Downloading and sending text messages viaBluetoothare phone
dependent features.
Note:Certain features in text messaging are speed dependent and
cannot be completed when the vehicle is traveling at speeds over 5 mph
(8 km/h).
1. Touch the top left corner of the display to access the phone menu.
2. Select ‘Messaging’.
Phone features
40SeeEnd User License Agreementat the end of this book
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3. Select from the following options:
•Listen•Dial
•Send Text•View
•Delete•Delete all
•Download new
Note:SYNCdoes not download read text messages from your phone.
Composing a text message
Note:This is a speed dependent feature and cannot be completed when
the vehicle is traveling at speeds over 5 mph (8 km/h).
1. Touch the top left corner of the display to access the phone menu.
2. Press Messaging > Send Text.
3. Select from the following options:
•I’ll call you back in a few
minutes•I just left, I’ll be there soon.
•Can you give me a call?•I’m on my way.
•I’m running a few minutes late.•I’m ahead of schedule, so I’ll be
there early.
•I’m outside.•I’ll call you when I get there.
•Ok•Ye s
•No•Thanks
•Stuck in traffic•Call me later
•LOL
You can also select to ‘Edit text’ and
use the system keyboard to create
your text message.
Note:Downloading and sending text messages viaBluetoothare a
phone dependent feature.
Phone features
41SeeEnd User License Agreementat the end of this book
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Receiving an incoming text message
When there is an incoming text message, an audible tone will sound and
the screen will display a pop-up with the caller name and ID if supported
by your phone.
•Press ‘View’ to view the text
message.
•Press ‘Listen’ for SYNCto read
the message to you aloud.
•Press ‘Reply’ to send a reply text
message.
•Press ‘Dial’ to call the contact.
•Press ‘Ignore” to exit the screen.
Note:If you press ‘View’ and your vehicle is traveling over 5 mph
(8 km/h), the system will instead offer to read the message to you.
PHONE SETTINGS
To access phone settings:
1. Press Phone > Settings. (You can also press Menu > Settings >
Phone).
2. Select from the following settings:
•Bluetooth Devices:Select to connect, disconnect, add or delete a
device, as well as save it as a favorite.
•Bluetooth on/off:Select to turnBluetoothon or off.
•Do not disturb:Select to have all calls go directly to your voice mail
and not ring in the vehicle cabin.
•911 Assist:Select to turn 911 Assist™ on/off. Refer to911 Assist™
in theSYNCServices and Appschapter in this supplement for
complete information on this feature.
•Phone ringer:Allows you to select what you would like to hear when
you receive a call. Choose from possible system ring tones, your
currently paired phone’s ring tone, a beep, text to speech or if you
would like the notification to be silent.
•Text message notification:Allows you to select how you would like
to be notified when you receive a text message (if supported by your
phone). Select from possible system alert tones, text to speech or
silent.
Phone features
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•Internet Data Connection (if equipped):Use this screen to make
adjustments to your internet data connection. Select to make your
connection profile with the DUN (dial up network) or PAN (personal
area network) or to turn off your connection. You can also choose to
make adjustments to your DUN settings, and have the system always
connect, never connect when roaming or query on connect.Note:
Press ? for additional information.
•Manage Phonebook:Select to access features such as automatic
phonebook download, to re-download your phonebook, to add contacts
from your phone as well as delete or upload your phonebook.
•Display call history:Select to display call history.
•Birthday reminders:Select to have the system remind you of
important birthdays. When the notification arrives, you can also
choose to send a message.
Phone voice commands
Press
on the steering wheel controls. When prompted, you may say
any of the following commands:
•Dial•Call
•Call
•Call
•Call
•Call Voicemail•Privacy On*
•Do not disturb on•Do not disturb off
•Hold On*•Hold Call Off*
•Pair Phone•Connect
•Mute Call*•Un-Mute Call
•Join Calls•Messages**
•Bluetooth On•Bluetooth Off
•Turn Ringer On•Turn Ringer Off
*Note:These commands are only available during an active call.
**Note:If you have said, “Messages”, you may say any of the following
commands:
•Forward text messages•Reply to text messages
•Listen to text messages•Call
Phone features
43SeeEnd User License Agreementat the end of this book
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911 ASSIST™ (IF EQUIPPED)
For 911 Assist™ to function properly, the vehicle must have
battery power after the crash, the cell phone must be previously
paired, connected to SYNC, and continue to function properly
with the ability to make and maintain a 911 call, and the 911
Assist™ feature must be previously enabled (set to ON).
WARNING:Do not wait for 911 Assist™ to initiate an
emergency call if you are capable yourself. Dial emergency
services immediately to avoid delayed response time, which could
increase the risk of serious injury or death after a crash. If you do not
hear 911 Assist™ within 5 seconds after the crash, the system or
phone may be damaged or nonfunctional.
The cell phone or 911 Assist™ hardware may become damaged in
a crash, the vehicle may lose battery power, or the cell phone may
be thrown from the vehicle, which could prevent operation.
Additionally, every cell phone operates differently. While SYNC
911 Assist™ works with most cell phones, some may have trouble
using this feature. Finally, not all crashes deploy an airbag or, in
certain vehicles, activate the fuel pump shut-off which are the
criteria to initiate 911 Assist™.
Airbags generally deploy in certain frontal, near frontal, side and rollover
crashes, and the deployment of any airbag is intended to act as a 911
Assist™ trigger if those events occur. For more information about airbag
deployment, see theSeating and Safety Restraintschapter of your
Owner Guide. The fuel pump shut-off, in certain vehicles, is intended to
act as a trigger for 911 Assist™ in rear-end crashes, in which airbags
generally do not deploy. To determine if your vehicle has this trigger,
check theRoadside Emergencychapter in yourOwner’s Guide.If your
Owner Guide describes a “Fuel Pump Shut-off”, it will trigger 911
Assist™. If your Owner Guide describes a “Fuel Pump Shut-offSwitch”,
it will not trigger 911 Assist™.
WARNING:Always place cell phone in a secure location to
prevent it from becoming a projectile or becoming damaged in
the event of a collision. Failure to do so may cause serious injury or
damage the phone which could prevent 911 Assist from functioning
properly.
SYNCServices and Apps
44SeeEnd User License Agreementat the end of this book
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911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled
(set to ON), 911 Assist™ may, through any paired and connected
cell phone, disclose to emergency services that the vehicle has
been in a crash involving the deployment of an airbag or, in
certain vehicles, the activation of the fuel pump shut-off. Certain
versions or updates to 911 Assist™ may also be capable of
electronically or verbally disclosing to 911 operators the vehicle
location, and/or other details about the vehicle or crash to assist
911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
enable (set to ON) the feature.
Note:If 911 Assist™ is enabled/disabled by any user, the current setting
will apply for all paired phones. If the 911 Assist™ setting is disabled
(set to OFF), a voice message and/or display item will inform the vehicle
occupants when a previously paired phone connects to SYNCat vehicle
start up.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, in certain vehicles, SYNCis
designed to assist occupants in attempting to contact emergency services
by dialing 911 through the occupant’s paired and connectedBluetooth
enabled cellular phone. In the event that a connected cellular phone is
damaged or loses connection to SYNC, SYNCwill search for and
connect to any available, previously paired cell phone and attempt to
place the call to 911. Before initiating the call, SYNCprovides a short
window of time (approximately 10 seconds) that allows the driver or
passenger to decide whether to cancel the call by pressing and
holding
or PHONE on the steering wheel controls or on the audio
system. Before initiating the 911 call for the occupants, SYNCwill say
the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a prerecorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call as described above will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
SYNCServices and Apps
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The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled and compatible cellular phone is paired and
connected to SYNC.
•A connectedBluetoothenabled cellular phone that has the ability to
make an outgoing call at the time of the incident.
•A connectedBluetoothenabled cellular phone that has adequate
network coverage, battery power and signal strength.
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
The 911 Assist™ feature is initially set to OFF.
To access the setting:
1. Press
> SYNC Apps. > 911 Assist.
2. Select ON.
You can also access 911 Assist by:
•Pressing Menu > Settings> Phone > 911 Assist or
•Pressing Menu > Help > 911 Assist.
For more information, please visit www.SyncMyRide.com.
Note: Before enabling (setting to ON), review the 911 Assist™
Privacy Notice.
VEHICLE HEALTH REPORT (IF EQUIPPED, U.S. ONLY)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
SYNCServices and Apps
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Note: Your Vehicle Health Report feature requires activation
prior to use. Visit www.SyncMyRide.com to register.There is no fee
or subscription associated with Vehicle Health Report, but youmust
register to use this feature.
Note:In order to allow a break-in period for your vehicle, you will not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 100 miles.
SYNCallows you to check your vehicle’s overall ‘health’ in the form of
diagnostic report card. The vehicle health report contains valuable
information such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from a prior vehicle inspection by your authorized
dealer
VEHICLE HEALTH REPORT PRIVACY NOTICE: When you run a
Vehicle Health Report, Ford Motor Company may collect your cell
phone number (to process your report request) and diagnostic
information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle
information. Ford may use the vehicle information it collects for
any purpose. If you do not want to disclose your cell phone
number or vehicle information, do not run the feature or set up
your Vehicle Health Report profile at www.SyncMyRide.com. Refer
to www.SyncMyRide.com — Vehicle Health Report Terms and
Conditions, and Privacy Statement — for more information.
You can initiate a Vehicle Health Report in the vehicle at any time and
view the complete report with all information listed above on
SyncMyRide.com. You can also choose for SYNCto automatically
remind you to run reports at specific mileage intervals. After you’ve
registered for the Vehicle Health Report service and established your
preferences at www.SyncMyRide.com, you can then request a Vehicle
Health Report (in your vehicle) and return to your account at
www.SyncMyRide.com to view your report. Cell phone airtime usage may
apply when reporting.
To access and run a report:
1. Press Menu > Vehicle > Vehicle Health Report OR press
> SYNC
Apps > Vehicle Health Report.
2. Or, press
on the steering wheel controls, and when prompted, say
“Vehicle Health Report”.
SYNCServices and Apps
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3. From this screen, you can turn automatic reminders on or off, select
the mileage intervals at which you would like to run a report and also
you can choose to ‘Run a report now.’
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report Privacy Notice.
SYNCSERVICES: TRAFFIC, DIRECTIONS & INFORMATION (TDI),
IF EQUIPPED, U.S. ONLY
Note: SYNCwith Traffic, Directions & Information Services
requires activation prior to use. Visit www.SyncMyRide.com to
register.This features has a free introductory period, but youmust
register to use the service. You must also have a paired and connected
Bluetoothenabled cellular phone in order to connect to SYNCTraffic,
Directions & Information Services. Refer to thePhone Featureschapter
for pairing instructions.
SYNCServices uses advanced vehicle sensors, integrated GPS
technology and comprehensive map and traffic data, to give you
personalized traffic reports, precise turn-by-turn directions, business
search, news, sports, weather and more. For a complete list of services,
or to learn more, please visit www.SyncMyRide.com.
To connect to SYNCTraffic, Directions & Information Services
using voice commands:
1. Press
.
2. When prompted, say, “Services”. This initiates an outgoing call to
SYNCTDI Services using your paired and connectedBluetoothenabled
cellular phone.
3. Once connected, follow the voice prompts to request your desired
service such as “Traffic” or “Directions”. You can also say, “What are my
choices?” to receive a complete list of available services from which to
choose.
4. To return to the services main menu, say “Services” or for help, simply
say, “Help”.
To connect to SYNCTraffic, Directions & Information Services
using the touchscreen:
1. Press
> SYNC Services.
2. Then, select ‘Connect to Services’. This initiates an outgoing call to
SYNCTDI Services using your paired and connectedBluetoothenabled
cellular phone.
SYNCServices and Apps
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3. Once connected, follow the voice prompts to request your desired
Service such as Traffic or Information. You can also say, “What are my
choices?” to receive a complete list of available services from which to
choose.
4. To return to the services menu, say “Services” or for help, simply say,
“Help”.
To disconnect from SYNCServices (TDI) you can:
•Press ‘Disconnect from Services’ on the touchscreen.
•Press and hold the phone button (
) on the steering wheel.
•Say “Goodbye” from the SYNC Services main menu.
Receiving Turn by Turn Directions (when your vehicle is not
equipped with the navigation feature):
1. When connected to the Services portal, say “Directions” or “Business
Search”.
2. Follow the voice prompts to select your Destination. Once your
destination is selected, your current vehicle location is uploaded and a
route based on current traffic conditions is calculated and sent back to
your vehicle . After the route download is complete, the phone call is
automatically ended. The turn-by-turn directions will display in the
infotainment display (right side of your instrument cluster), in the status
bar of your touchscreen system and also on the SYNC Services screen.
You will also receive driving instructions via audible prompts.
3. While on an active route, you can select ‘Route Summary or ‘Route
Status’ using the touchscreen controls or voice commands to view the
Route summary turn list or the Route Status ETA. You can also turn
voice guidance on or off, cancel the route or update the route.
Receiving Turn by Turn Directions (when your vehicle is equipped
with the navigation feature):
1. When connected to the Services portal, say “Directions” or “Business
Search”.
2. Follow the prompts to select your destination. Once your destination
is selected, the destination information is sent to your vehicle. After the
destination download is complete, the phone call is automatically ended.
3. Your navigation feature will then calculate the route and provide
driving instructions. Refer to theNavigation Featureschapter for more
information.
SYNCServices and Apps
49SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)