phone FORD EXPLORER 2015 5.G Owners Manual

Wheels and Tires 351
Tirecare ...........................................353
Using snow chains....................................370
Tire Pressure Monitoring System (TPMS)...................371
Changing a road wheel.................................375
Technical specifications.................................382
Wheel lug nut torque..................................382
Capacities and Specifications 384
Engine specifications..................................384
Part numbers........................................391
Vehicle identification number............................392
Vehicle certification label...............................393
Transmission code designation............................393
Accessories 394
Accessories.........................................394
Extended Service Plan 396
Audio System 399
MyFord™ system.....................................401
Satellite radio information...............................412
Auxiliary input jack...................................414
USB port...........................................416
SYNC® 417
Pairing your phone for the first time.......................422
911 Assist™.........................................436
Vehicle Health Report..................................439
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MyFord Touch® (If Equipped) 466
Voice recognition.....................................474
Listening to music....................................478
Phone features.......................................499
Information Menu.....................................506
Settings............................................518
Climatefeatures......................................530
Navigation system.....................................533
Appendices 552
Scheduled Maintenance 571
Normal scheduled maintenance and log.....................576
Index 588
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2014
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Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC® or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNC® chapter for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC® chapter
for more information.
CALIFORNIA PROPOSITION 65
WARNING:Some constituents of engine exhaust, certain vehicle
components, certain fluids contained in vehicles and certain
products of component wear contain or emit chemicals known to the
State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Note:Certain components in your vehicle, such as airbag modules,
safety belt pretensioners, and remote control batteries, may contain
perchlorate material. Special handling may apply for service or vehicle
end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for
more information.
14Introduction
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FORD CREDIT (U.S. ONLY)
Ford Credit offers a full range of financing and lease plans to help you
acquire your vehicle. If you have financed or leased your vehicle through
Ford Credit, thank you for your business.
For your convenience, we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit, as well as access to
Account Manager, please go to www.fordcredit.com.
REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking for
the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides
years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this owner’s manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do happen.
Genuine Ford replacement collision parts meet our stringent
requirements for fit, finish, structural integrity, corrosion protection and
dent resistance. During vehicle development, we validate that these parts
deliver the intended level of protection as a whole system. A great way
to know for sure you are getting this level of protection is to use genuine
Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused to
your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, see the terms
and conditions of the Ford Warranty.
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MOBILE COMMUNICATIONS EQUIPMENT
Using mobile communications equipment is becoming increasingly
important in the conduct of business and personal affairs. However, you
must not compromise your own or others’ safety when using such
equipment. Mobile communications can enhance personal safety and
security when appropriately used, particularly in emergency situations.
Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile communication equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any handheld device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE
SPECIFIC INFORMATION
For your particular global region, your vehicle may be equipped with
features and options that are different from the features and options that
are described in this owner’s manual. A market unique supplement may
be supplied that complements this book. By referring to the market
unique supplement, if provided, you can properly identify those features,
recommendations and specifications that are unique to your vehicle. This
owner’s manual is written primarily for the U.S. and Canadian Markets.
Features or equipment listed as standard may be different on units built
for Export.See this owner’s manual for all other required
information and warnings.
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OccupantPassenger airbag
status indicatorPassenger airbag
EmptyOFF: Lit
Disabled
ON: Unlit
ChildOFF: Lit
Disabled
ON: Unlit
AdultOFF: Unlit
Enabled
ON: Lit
Note:When the passenger airbag status indicator OFF lamp is
illuminated, the passenger side airbag (seat-mounted) may be disabled to
avoid the risk of airbag deployment injuries.
After all occupants have adjusted their seats and put on safety belts, it is
very important that they continue to sit properly. Properly seated
occupants sit upright, lean against the seat back, and center themselves
on the seat cushion, with their feet comfortably extended on the floor.
Sitting improperly can increase the chance of injury in a crash event. For
example, if an occupant slouches, lies down, turns sideways, sits forward,
leans forward or sideways, or puts one or both feet up, the chance of
injury during a crash is greatly increased.
Make sure the front passenger sensing system is operating
properly. SeeCrash Sensors and Airbag Indicatorlater in this
chapter.
Do not attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theGetting the
services you needsection of theCustomer Assistancechapter, or see
your authorized dealer.
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GENERAL INFORMATION ON RADIO FREQUENCIES
This device complies with part 15 of the FCC Rules and with Industry
Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
Note:Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment. The termICbefore the radio certification number only
signifies that Industry Canada technical specifications were met.
The typical operating range for your transmitter is approximately 33 feet
(10 meters). Vehicles with the remote start feature will have a greater
range. A decrease in operating range could be caused by:
•weather conditions
•nearby radio towers
•structures around your vehicle
•other vehicles parked next to your vehicle.
The radio frequency used by your remote control can also be used by
other short-distance radio transmissions, for example amateur radios,
medical equipment, wireless headphones, remote controls and alarm
systems. If the frequencies are jammed, you will not be able to use your
remote control. You can lock and unlock the doors with the key.
Note:Make sure your vehicle is locked before leaving it unattended.
Note:If you are in range, the remote control will operate if you press
any button unintentionally.
Intelligent Access (If Equipped)
The system uses a radio frequency signal to communicate with your
vehicle and authorize your vehicle to unlock when one of the following
conditions is met:
•You touch the inside of the front exterior door handle.
•You press the luggage compartment button.
•You press a button on the transmitter.
If excessive radio frequency interference is present in the area or if the
transmitter battery is low, it may be necessary to mechanically unlock
your door. You can use the mechanical key blade in your intelligent
access key to open the driver door in this situation. Refer toRemote
Controlin this chapter for more information on the location and use of
the mechanical key blade.
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To reset the steering column to its original stopping position:
1. Be sure that there is nothing blocking the motion of the steering
column or wheel.
2. Press and hold the steering column control until the steering column
stops moving.
3. Press and hold the steering column control again. The steering column
may begin to move again.
4. When the steering column stops, continue holding the control for two
seconds.
5. Repeat for each direction if necessary.
You have reset the end-of-travel position.
AUDIO CONTROL
SEEK:Press to select the next or
previous stored preset or track.
Press and hold to select the next or
previous frequency or seek through
a track.
MEDIA:Press repeatedly to scroll
through available audio modes.
MUTE:Press to silence the radio.
VOL (Volume):Press to increase or decrease the volume.
VOICE CONTROL (IF EQUIPPED)
A. Phone mode
B. Voice recognition
See theSYNCorMyFord Touchchapter.
SEEK
MEDIA
MUTE
V
O
L
S
E
E
KVOL
A
B
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IGNITION SWITCH (IF EQUIPPED)
A.Off:The ignition is off.
Note:When you switch the ignition off and leave your vehicle, do not
leave your key in the ignition. This could cause your vehicle battery to
lose charge.
B.Accessory:Allows the electrical accessories, such as the radio, to
operate while the engine is not running.
Note:Do not leave the ignition key in this position for too long. This
could cause your vehicle battery to lose charge.
C.On:All electrical circuits are operational and the warning lamps and
indicators illuminate.
D.Start:Cranks the engine.
KEYLESS STARTING (IF EQUIPPED)
Note:The keyless starting system may not function if the key is close to
metal objects or electronic devices such as cellular phones.
Note:A valid key must be located inside your vehicle to switch the
ignition on and start the engine.
Note:When locking your vehicle, any remote controls left inside the
vehicle may become disabled. A message may appear in the information
display indicating that there is no key detected if you try to start the
engine. Press the unlock button on the remote control to enable it, and
then start the engine.
C
D
B
A
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to
perform all warranty repairs. This means that, depending on the
warranty repair needed, you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from Home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.fordowner.com.
These are some of the items that can be found online:
•U.S. Dealer Locator by Dealer Name, City/State, or Zip Code
•Owner Manuals
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
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