reset FORD F450 SUPER DUTY 2016 Service Manual

You can then scroll to:
Action and DescriptionMessage
Press the OK button.Sys Settings
Press the OK button.Bluetooth device
You can then select one of the following:
Have SYNC guide you by asking questions, helpful hints orask you for a specific action.Confirmation Prompts
1.Press the OK button and scroll to toggle between on andoff.
2. Make a selection and press the OK button. SYNC takesyou back to the Advanced menu.
Choose from the available languages. The displays andprompts are in the selected language.Language
1. Press the OK button and scroll through the availablelanguages.
2.Press the OK button when the desired language appearsin the display.
3. If you change the language setting, the display indicatesthat the system is updating. When complete, SYNC takesyou back to the Advanced menu.
Return to the factory default settings. This selection doesnot erase your indexed information, for example phonebook,call history, text messages and paired devices.
Factory Defaults
1. Press the OK button.
2. Press the OK button. When restore defaults appears inthe display, press the OK button again to confirm.
Completely erase all information stored on SYNC. Allphonebook, call history, text messages and all paired deviceswill be deleted and the system will return to the factorydefault settings.
Master reset
Download available software applications through the USBport.Install Applications
Exit the current menu.Return
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SYNC™ (If Equipped)

SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,should questions arise, see the tablesbelow.
Use the website at any time to check yourphone's compatibility, register youraccount and set preferences as well asaccess a customer representative via anonline chat (during certain hours). Visitwww.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca for moreinformation.
Phone issues
Possible solution(s)Possible cause(s)Issue
Review your phone's manualabout audio adjustments.The audio control settingson your phone may beaffecting SYNC perform-ance.
There is excessive back-ground noise during a phonecall.
Try turning off the device,resetting the device,removing the device'sbattery, then trying again.
This may be a possiblephone malfunction.During a call, I can hear theother person but theycannot hear me.
Go to the website to reviewyour phone's compatibility.This is a phone-dependentfeature.SYNC is not able to down-load my phonebook.Try turning off the device,resetting the device orremoving the device'sbattery, then trying again.
This may be a possiblephone malfunction.
Try pushing your phonebookcontacts to SYNC by usingthe Add Contacts feature.Use the SYNCmyphonefeature available on thewebsite.
Try pushing your phonebookcontacts to SYNC by usingthe Add Contacts feature.
This may be a limitation onyour phone's capability.The system says PhonebookDownloaded but thephonebook in SYNC isempty or missing contacts.If the missing contacts arestored on your SIM card, trymoving them to the devicememory.Remove any pictures orspecial ring tones associ-ated with the missingcontact.
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SYNC™ (If Equipped)

Phone issues
Possible solution(s)Possible cause(s)Issue
Depending upon your phone,you may have to grant SYNCpermission to access yourphonebook contacts. Makesure to confirm whenprompted by your phoneduring the phonebookdownload.
Go to the website to reviewyour phone's compatibility.This is a phone-dependentfeature.I am having troubleconnecting my phone toSYNC.Try turning off the device,resetting the device orremoving the device'sbattery, then trying again.
This may be a possiblephone malfunction.
Try deleting your devicefrom SYNC, deleting SYNCfrom your device and tryingagain.Check the security and autoaccept and prompt alwayssettings relative to the SYNCBluetooth connection onyour phone.Update your device's firm-ware.Turn off the Auto phone-book download setting.
Go to the website to reviewyour phone's compatibility.This is a phone-dependentfeature.Text messaging is notworking on SYNC.Try turning off the device,resetting the device orremoving the device'sbattery, then trying again.
This may be a possiblephone malfunction.
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SYNC™ (If Equipped)

USB and media issues
Possible solution(s)Possible cause(s)Issue
Try turning off the device,resetting the device,removing the device'sbattery, then trying again.
This may be a possibledevice malfunction.I am having troubleconnecting my device.
Make sure you are using themanufacturer's cable.Make sure you insert theUSB cable correctly into thedevice and the USB port.Make sure that the devicedoes not have an auto-install program or activesecurity settings.
Make sure you are notleaving the device in yourvehicle during very hot orcold temperatures.
This is a device limitation.SYNC does not recognizemy device when I turn on thecar.
Review the device compatib-ility chart on the SYNCwebsite to confirm yourphone supports theBluetooth audio streamingfunction.
This is a phone-dependentfeature.The device is not connected.
Bluetooth audio does notstream.
Make sure you correctlyconnect the device to SYNC,and that you have pressedplay on your device.
Make sure that all songdetails are populated.Your music files may notcontain the correct artist,song title, album or genreinformation.
SYNC does not recognizemusic that is on my device.Some devices require you tochange the USB settingsfrom mass storage to MTPclass.The file may be corrupted.The song may have copy-right protection, which doesnot allow it to play.
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SYNC™ (If Equipped)

AppLink issues
Possible solution(s)Possible cause(s)Issue
On an iPhone with iOS7+, toforce close an app, doubletab the home button thenswipe up on the app to closeit. Tab the home buttonagain, then select the appagain to restart it. After afew seconds, the app shouldthen appear in SYNC'sMobile App's Menu.
Reset the Bluetooth on yourphone by turning it off andthen turning Bluetooth backon. If you are in your vehicle,SYNC should be able toautomatically re-connect toyour phone if you press the"Phone" button.
There is a bluetooth bug onsome order versions of theAndroid OS that may causeapps that were found onyour previous vehicle driveto not be found again if youhave not turned offbluetooth.
My Android phone isconnected, my app(s) arerunning, I restarted them,but I still cannot find anyapps.
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SYNC™ (If Equipped)

AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable fromthe phone, wait a moment,and plug the USB cableback in to the phone. After afew seconds, the app shouldappear in SYNC's MobileApps Menu. If not, "ForceClose" the application andrestart it.
The USB connection toSYNC may need to be reset.My iPhone phone isconnected, my app isrunning, I restarted the appbut I still cannot find it onSYNC.
Try increasing the Bluetoothvolume of the device byusing the device's volumecontrol buttons which aremost often found on theside of the device.
The bluetooth volume onthe phone may be low.I have an Android phone. Ifound and started my mediaapp on SYNC, but there is nosound or the sound is verylow.
Force close or uninstall theapps you do not want SYNCto find. If the app has a "FordSYNC" setting, disable thatsetting in the app's settingsmenu on the phone.
Some Android devices havea limited number ofbluetooth ports apps canuse to connect. If you havemore AppLink apps on yourphone than the number ofavailble Bluetooth ports, youwill not see all of your appslisted in SYNC's mobile appsmenu.
I can only see some of theAppLink apps running on myphone listed in SYNC'sMobile Apps Menu.
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SYNC™ (If Equipped)

Speed-restricted Features
Adding or editing wallpaperPhotos and Graphics
Composing text messagesText Messages
Viewing received text messages
Editing preset text messages
Using the keyboard to enter a destinationNavigation
Demo navigation route
Adding or editing Address Book or Avoid Area entries
Privacy Information
When you connect a cell phone to SYNC,the system creates a profile within yourvehicle that links to that cell phone. Thisprofile helps in offering you more cellularfeatures and operating more efficiently.Among other things, this profile maycontain data about your cell phone book,text messages (read and unread), and callhistory, including history of calls when yourcell phone was not connected to thesystem. In addition, if you connect a mediadevice, the system creates and retains anindex of supported media content. Thesystem also records a short developmentlog of approximately 10 minutes of allrecent system activity. The log profile andother system data may be used to improvethe system and help diagnose anyproblems that may occur.
The cellular profile, media device index,and development log remain in yourvehicle unless you delete them, and aregenerally accessible only in your vehiclewhen your cell phone or media player isconnected. If you no longer plan to use thesystem or your vehicle, we recommend youcarry out a Master Reset to erase all storedinformation.
System data cannot be accessed withoutspecial equipment and access to yourvehicle's SYNC module. Ford MotorCompany and Ford of Canada do notaccess the system data for any purposeother than as described without consent,a court order, or where required by lawenforcement, other governmentauthorities, or other third parties actingwith lawful authority. Other parties mayseek to access the informationindependently of Ford Motor Company andFord of Canada. For further privacyinformation, see the sections on 911Assist®, Vehicle Health Report, and Traffic,Directions and Information.
Using Voice Commands
This system helps you control manyfeatures using voice commands. Thisallows you to keep your hands on thewheel and focus on what is in front of you.The system provides feedback throughaudible tones, prompts, questions andspoken confirmations depending on thesituation and the chosen level ofinteraction (voice settings).
The system also asks short questions(confirmation prompts) when it is not sureof your request or when there are multiplepossible responses to your request.
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MyFord Touch™ (If Equipped)

Camera Settings
To make adjustments using the touchscreen, select:
Action and DescriptionMessage
Press the settings icon.Settings
Vehicle
Camera Settings
Then select from the following:
Enhanced Park Aids
Rear Camera Delay
You can find more information on the rear view camera system in another chapter. SeeParking Aids (page 179).
Enable Valet Mode
Note:If the system locks, and you need toreset the PIN, please contact the CustomerRelationship Center.
United States: 1-800-392-3673Canada: 1-800-565-3673
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
Press the settings icon.Settings
Vehicle
Then enter a four digit PIN twice, as prompted.Enable Valet Mode
After you press Continue the system locks until you enter thePIN again.Continue
Settings
Access and adjust system settings, voicefeatures, as well as phone, navigation andwireless settings.
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MyFord Touch™ (If Equipped)

System
To make adjustments using the touchscreen, select:
Action and DescriptionMessage
Press the settings icon.Settings
System
Then select from the following:
Select to have the touchscreen display in English, Spanish orFrench.Language
Select to display units in kilometers or miles.Distance
Select to display units in Celsius or Fahrenheit.Temperature
Adjust the volume of voice prompts from the system.System Prompt Volume
Select to have the system beep to confirm choices madethrough the touchscreen.Touch Screen ButtonBeep
Have the touchscreen keyboard display in QWERTY or ABCformat.Keyboard Layout
Install any downloaded applications or view the currentsoftware licenses.Install Applications
Select to restore factory defaults. This erases all personalsettings and personal data.Master reset
Voice Control
To make adjustments using the touchscreen, select:
Action and DescriptionMessage
Settings
Voice Control
Then select from the following:
Novice interaction mode provides more detailed interactionand guidance. Advanced mode has less audible interactionand more tone prompts.
Interaction Mode
Have the system ask you short questions if it has not clearlyheard or understood your request.Confirmation Prompts
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MyFord Touch™ (If Equipped)

ENTERTAINMENT
Message and DescriptionMessage
AMA
FMB
SIRIUSC
CDD
USBE
Touch this button to scroll down for more options, for exampleSD Card and USBF
These buttons change with the media mode you are in.G
Radio memory presets.H
Note:Some features may not be available in your area. Contact an authorized dealer formore information.
You can access these options using thetouchscreen or voice commands.AM/FM Radio
The following controls areavailable for AM/FM radio
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MyFord Touch™ (If Equipped)A
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