window FORD SUPER DUTY 2023 Owner's Guide

CONNECTED VEHICLE –
TROUBLESHOOTING
CONNECTED VEHICLE –FREQUENTLY ASKED QUESTIONS- VEHICLES WITH: MODEM
Why can I not confirm theconnection of my FordPassaccount to the modem?
•The modem is not enabled. Switchvehicle connectivity on.
•The network signal is weak. Move yourvehicle closer to a place where thenetwork signal is not obstructed.
CONNECTED VEHICLE –FREQUENTLY ASKED QUESTIONS- VEHICLES WITH: SYNC 4
Why can I not confirm theconnection of my FordPassaccount to the modem?
•The modem is not enabled. Switchvehicle connectivity on.
•The network signal is weak. Move yourvehicle closer to a place where thenetwork signal is not obstructed.
Why can I not connect to a Wi-Finetwork?
•You entered the wrong networkpassword. Enter the correct password.
•The network signal is weak. Move yourvehicle closer to the Wi-Fi router or toa place where the network signal is notobstructed.
•There are multiple access points inrange with the same network name.Choose a unique name for yournetwork. Do not use the default nameunless it contains a unique identifier,for example as part of the MACaddress.
Why does the Wi-Fi connectiondisconnect after successfulconnection?
•The network signal is weak. Move yourvehicle closer to the Wi-Fi router or toa place where the network signal is notobstructed.
What can I do if I am close to a Wi-Fi router but the network signalstrength is weak?
•If your vehicle has a heated windshield,position your vehicle so that thewindshield is not facing the Wi-Firouter.
•If your vehicle has metallic tinting onthe windows but not on the windshield,position your vehicle so that thewindshield is facing the Wi-Fi router oropen the windows that are facing therouter.
•If your vehicle has metallic tinting onthe windows and the windshield, openthe windows that are facing the router.
•If your vehicle is in a garage and youhave the garage door closed, open thegarage door as it could block the signal.
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Check Every Six Months
The door weatherstrips for wear. Lubricate if necessary.
The hinges, latches and outside locks for proper operation. Lubricate if necessary.
The parking brake for proper operation.
The seatbelts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and seatbelt for operation.
The washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
It is important to have the systems on yourvehicle regularly checked. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-Point Inspection
Hazard warning system operationAccessory drive belt or belts
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires including the spare for wear and
proper pressure2Fluid levels1; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalfshaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.2If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By dateon the canister. Replace as needed.
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Multi-Point Inspection
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires including the spare for wear and
proper pressure2Fluid levels1; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalfshaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.2If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By dateon the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE - DIESEL
Oil Change Reminder
Your vehicle comes with an oil changereminder that determines when you shouldchange the engine oil based on how youuse your vehicle.
Your vehicle lets you know when an oilchange is due by displaying a message inthe instrument cluster display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
When to Expect the Message Prompting You to Change Your Oil
Vehicle Use and Examplemi (km)
Light
Up to 15,000 mi(24,000 km)
No towing.Primarily highway driving.Flat roads.Moderate temperatures.
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Child Restraint Anchor Points....................37Locating the Child Restraint Lower AnchorPoints...................................................................37Locating the Child Restraint Top TetherAnchor Points...................................................38What Are the Child Restraint AnchorPoints...................................................................37Child Restraints...............................................39Child Restraint Position Information............39Child Restraints Recommendation...............40Child Safety......................................................36Child Restraint Anchor Points..........................37Child Restraints.....................................................39Installing Child Restraints.................................40Child Safety Locks - Crew Cab/SuperCab.......................................................49Child Safety Precautions.............................36Cleaning Products......................................469Cleaning the Exterior..................................470Cleaning Camera Lenses andSensors..............................................................471Cleaning Chrome, Aluminium or StainlessSteel...................................................................470Cleaning Headlamps and RearLamps...............................................................470Cleaning Stripes or Graphics..........................471Cleaning the Engine Compartment.............471Cleaning the Exhaust........................................472Cleaning the Exterior Precautions...............470Cleaning the Underbody..................................471Cleaning Wheels................................................470Cleaning Windows and WiperBlades...............................................................470Cleaning the Interior....................................472Cleaning Carpets and Floor Mats................474Cleaning Displays and Screens.....................473Cleaning Fabric...................................................473Cleaning Leather................................................473Cleaning Moonroof Tracks..............................474Cleaning Plastic..................................................473Cleaning Seatbelts............................................474Cleaning the Instrument Panel.....................472Cleaning Vinyl......................................................474Climate Control.............................................152Auto Mode.............................................................154Climate Control Hints.................................154Climate Control Videos..............................155
Closing the Tailgate......................................94Closing the Tailgate From Inside YourVehicle.................................................................94Closing the Tailgate From Outside YourVehicle.................................................................94Closing the Tailgate Using the RemoteControl................................................................95Cold Weather Precautions - 6.7LDiesel..............................................................415Cold Weather Precautions - 6.8L/7.3L..................................................................415Connected Navigation...............................579Connected Vehicle......................................548Connected Vehicle –Troubleshooting............................................549Connecting the Vehicle to a MobileNetwork...........................................................548Connected Vehicle Data..............................28Connected Vehicle Limitations..............548Connected Vehicle Requirements........548Connected Vehicle –Troubleshooting........................................549Connected Vehicle – Frequently AskedQuestions........................................................549Connected Vehicle Videos.......................550Connecting a Bluetooth® Device..........574Connecting a Trailer.....................................361Connecting a Trailer –Troubleshooting............................................364Hitches...................................................................359Connecting a Trailer Precautions..........359Connecting a Trailer –Troubleshooting........................................364Connecting a Trailer – InformationMessages.........................................................364Connecting a Trailer Videos....................364Connecting the Vehicle to a MobileNetwork.......................................................548Connecting FordPass to the Modem.........548Enabling and Disabling the Modem...........548What Is the Modem..........................................548Connecting the Vehicle to a Wi-FiNetwork.......................................................548Connecting Your Phone............................569Contacting Us...................................................19Coolant...........................................................450Adding Coolant..................................................450Changing the Coolant.......................................451
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What Is Live Traffic............................................579Load Carrying.................................................351Load Carrying Precautions........................351Loading Your Trailer....................................366Locating the 360 DegreeCameras......................................................290Locating the Auxiliary Switches............586Locating the Auxiliary SwitchWiring............................................................586Locating the Blind Spot InformationSystem Sensors........................................328Locating the Brake Fluid Reservoir.......249Locating the Cross Traffic AlertSensors.........................................................336Locating the Exit Warning Sensors.......333Locating the Keyless Entry Keypad.........87Locating the Key Readers............................73Locating the Memory FunctionButtons...........................................................177Locating the Outlets...................................188Locating the Power Outlets......................185Locating the Pre-Collision AssistSensors..........................................................341Locating the Rear View Camera.............287Locating the Safety ComplianceCertification Labels..................................352Locating the Tire label...............................478Locating the USB Ports..............................183Locating the Wireless AccessoryCharger..........................................................195Locating Your Vehicle....................................74Locking the Rear Window Controls.......129
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Maintenance.................................................44012V Battery...........................................................45612V Battery – Troubleshooting.....................459Coolant.................................................................450Engine Air Filter..................................................445Engine Oil.............................................................444Exterior Bulbs.......................................................461Interior Bulbs......................................................468Maintenance Precautions.......................440Making and Receiving a Phone Call.......571Manually Dimming the InteriorMirror...............................................................131
Manually Releasing the Electric ParkingBrake..............................................................253Manually Shifting Gears............................235Shifting Using the Buttons on the ColumnShifter................................................................235Manual Seats.................................................162Adjusting the Head Restraint.........................162Adjusting the Lumbar Support.....................164Adjusting the Seat Backrest...........................164Folding the Seats.................................................171Head Restraint Components.........................162Installing the Head Restraint.........................163Moving the Seat Backward andForward.............................................................163Removing the Head Restraint........................163Unfolding the Seats.............................................171Massage Seats...............................................167Adjusting the Massage Seat Settings........168Massage Seat Limitations...............................167Memory Function..........................................177Memory Function Precautions.................177Memory Function Videos...........................178Mislock...............................................................82Mislock Limitations..............................................82Switching Mislock On and Off.........................82What Is Mislock.....................................................82Mobile CommunicationsEquipment...................................................674Mobile Device Data........................................29Moonroof Bounce-Back.............................135Overriding Moonroof Bounce-Back.............135What Is Moonroof Bounce-Back..................135Moonroof.........................................................134Moonroof Bounce-Back...................................135Moonroof Videos..........................................135Motorcraft Parts - 6.7L Diesel.................523Motorcraft Parts - 6.8L, Gasoline..........524Motorcraft Parts - 7.3L, Gasoline...........525Muting the Audio.........................................554
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Navigation Map Updates..........................579Navigation......................................................579Adjusting the Map.............................................579Live Traffic............................................................579Route Guidance.................................................580Setting a Destination........................................579
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Waypoints............................................................580Neutral TowingSee: Recreationally Towing Your Vehicle -4x2......................................................................429See: Recreationally Towing Your Vehicle -4x4......................................................................427Neutral TowSee: Recreationally Towing Your Vehicle -4x2......................................................................429See: Recreationally Towing Your Vehicle -4x4......................................................................427Normal Scheduled Maintenance -Diesel.............................................................597Normal Scheduled Maintenance -Gasoline......................................................600
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Off-Road Driving...........................................412After Driving Your Vehicle Off-Road............414Basic Off-Road Driving Techniques.............412Driving Through Water Limitations..............413What Is Off-Road Driving................................412Onboard Generator Indicators................188Onboard Generator......................................187Onboard Generator –Troubleshooting..............................................191Onboard Generator Precautions............187Onboard Generator –Troubleshooting..........................................191Onboard Generator – Frequently AskedQuestions..........................................................192Onboard Generator – InformationMessages...........................................................191Onboard Scales Limitations...................384Onboard Scales...........................................384Opening and Closing the Flip Key............73Opening and Closing the Hood.............440Opening and Closing theMoonroof......................................................134Opening and Closing the SlidingWindows.......................................................129Opening and Closing theSunshade......................................................134Opening and Closing the Windows.......128Opening the Tailgate.....................................91
Opening the Tailgate From Inside YourVehicle.................................................................94Opening the Tailgate From Outside YourVehicle..................................................................91Opening the Tailgate Using the RemoteControl................................................................94Operating the Doors From Inside YourVehicle..............................................................81Opening the Doors From Inside YourVehicle..................................................................81Unlocking and Locking the Doors Using theCentral Locking.................................................81Operating the Doors From Outside YourVehicle..............................................................81Unlocking and Locking the Doors Using theKey Blade.............................................................81Unlocking and Locking the Doors Using theRemote Control................................................81Operating Your Vehicle With aSnowplow....................................................418Ordering a Canadian French Owner'sManual..........................................................624OTASee: Software Update Settings...................582See: Vehicle Software Updates...................582Overriding Cross Traffic Braking.............263Overriding Reverse Brake Assist............259Overriding the Set Speed.........................302Over the airSee: Software Update Settings...................582Over-the-airSee: Software Update Settings...................582See: Vehicle Software Updates...................582See: Vehicle Software Updates...................582
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Parking Aid Indicators................................285Parking Aid Precautions............................282Parking Aids...................................................282Front Parking Aid...............................................284Parking Aids – Troubleshooting...................285Rear Parking Aid.................................................283Parking Aids – Troubleshooting.............285Parking Aids – InformationMessages.........................................................285Parking Aids Videos....................................286
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Switching From Adaptive Cruise Controlto Cruise Control.......................................303Switching Generator Mode On andOff...................................................................190Switching Hill Descent Control On andOff...................................................................277Switching Hill Start Assist On andOff..................................................................265Switching Maximum Cooling On andOff....................................................................153Switching Maximum Defrost On andOff....................................................................152Switching Parking Aid On and Off -Vehicles With: Front Parking Aid.........282Switching Parking Aid On and Off -Vehicles With: Rear Parking Aid..........283Switching Pre-Collision Assist On andOff..................................................................340Switching Recirculated Air On andOff....................................................................152Switching Repeat Mode On andOff..................................................................554Switching Reverse Brake Assist On andOff..................................................................259Switching Shuffle Mode On andOff..................................................................554Switching Stability Control On andOff....................................................................271Switching Text Message Notification Onand Off..........................................................573Switching the Audio Unit On andOff..................................................................553Switching the Display On and Off........556Switching the Electronic LockingDifferential On and Off - 4x2................247Switching the Electronic LockingDifferential On and Off - 4x4...............245Switching the Front Interior Lamps Onand Off...........................................................126Switching the Hazard Flashers On andOff....................................................................421Switching the Head Up Display On andOff....................................................................147Switching the Heated Mirrors On andOff....................................................................153Switching the Heated Rear Window Onand Off...........................................................153
Switching the Heated Steering WheelOn and Off......................................................111Switching the Lane Keeping SystemMode..............................................................318Switching the Lane Keeping System Onand Off..........................................................318Switching the Outlets On and Off.........189Switching the Passenger Airbag On andOff....................................................................60Switching the Rear Interior Lamps Onand Off...........................................................126Switching the Speed Limiter On andOff...................................................................316Switching Traction Control On andOff..................................................................268Switching Trail Control On and Off.......273Switching Trailer Backup Assistance Onand Off..........................................................392Switching Trailer Hitching Assistance Onand Off..........................................................379Switching Trailer Reverse Guidance Onand Off.........................................................404Switching Trailer Sway Control On andOff...................................................................377Switching Trail Turn Assist On andOff...................................................................275Switching Utility Idle Mode On andOff...................................................................190Symbols Glossary..........................................23Symbols Used on Your Vehicle.................23System UpdateSee: Software Update Settings...................582See: Vehicle Software Updates...................582
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Tachometer.....................................................137Tailgate Anchor Points..............................358Locating the Tailgate Anchor Points..........358Tailgate Anchor Point LoadCapacities........................................................358Tailgate Precautions......................................91Tailgate Step....................................................92Accessing the Tailgate Step.............................92Stowing the Tailgate Step................................93Tailgate...............................................................91Closing the Tailgate.............................................94Opening the Tailgate...........................................91
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What Is the Selective CatalyticReduction System....................................226What Is the Tire Pressure MonitoringSystem..........................................................501What Is the Wireless AccessoryCharger..........................................................195What Is Traction Control..........................268What Is Trail Control...................................273What is Trailer Backup Assistance.......386What Is Trailer HitchingAssistance...................................................378What Is Trailer Reverse Guidance..........401What Is Trail Turn Assist............................275What Is Utility Idle Mode...........................190Wheel and Tire Information....................478Wheel Nuts.....................................................519Wi FiSee: Changing the Vehicle Wi-Fi HotspotName or Password........................................551See: Connecting the Vehicle to a Wi-FiNetwork...........................................................548See: Creating a Vehicle Wi-Fi Hotspot.......551See: Vehicle Wi-Fi Hotspot.............................551Window Bounce-Back................................129Overriding Window Bounce-Back................129What Is Window Bounce-Back.....................129Windows Videos...........................................130Windows..........................................................128Global Opening...................................................128Window Bounce-Back......................................129Wipers and Washers –Troubleshooting..........................................115Wipers and Washers – Frequently AskedQuestions..........................................................116Wipers and Washers – WarningLamps.................................................................115Wipers and Washers Videos......................115Wipers and Washers.....................................113Autowipers.............................................................113Washers...................................................................114Wipers......................................................................113Wipers and Washers –Troubleshooting..............................................115Wipers................................................................113Switching Windshield Wipers On andOff.........................................................................113Wiper Precautions...............................................113
Wireless Accessory ChargerPrecautions..................................................195Wireless Accessory ChargerVideos............................................................196Wireless Accessory Charger.....................195
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