FORD SUPER DUTY 2023 Manual PDF

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature thatcan call for help.
For more information, visitwww.owner.ford.com.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding kneeairbags and rear inflatable seatbelts, oractivates the fuel pump shut-off, yourvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth® enabled phone.
Not all crashes deploy an airbag or activatethe fuel pump shut-off. If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCsearches for and tries to connect to apreviously paired cell phone. SYNC thenattempts to call the emergency services.
Before making the call:
•SYNC provides about 10 seconds tocancel the call. If you fail to cancel thecall, SYNC attempts to dial 911.
•SYNC says the following, or a similarmessage: SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel.
If you do not cancel the call and SYNCmakes a successful call a pre-recordedmessage plays for the 911 operator. Theoccupants in your vehicle are able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately because not all 911 systemsare capable of receiving this informationelectronically.
During an emergency call the systemtransmits vehicle data to the emergencyservice.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
•SYNC is powered and working properlyat the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth® enabled and compatiblecell phone to SYNC.
•A connected Bluetooth® enabledphone must have the ability to makeand maintain an outgoing call at thetime of the incident.
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•A connected Bluetooth® enabledphone must have adequate networkcoverage, battery power and signalstrength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is off and the phone connectedto SYNC, an icon displays on the status bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operatesin the U.S., Canada or in a territory in which911 is the emergency number. The followingare limitations of this feature:
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 ASSIST VIDEOS
911 Assist Video Link
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REMOTE CONTROL
LIMITATIONS
WARNING: Changes ormodifications not expressively approvedby the party responsible for compliancecould void the user's authority to operatethe equipment. The term "IC:" before theradio certification number only signifiesthat Industry Canada technicalspecifications were met.
This device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operation is subject to the following twoconditions: (1) This device may not causeharmful interference, and (2) This devicemust accept any interference received,including interference that may causeundesired operation.
Make sure a valid remote control is within3 ft (1 m) from the front door handles andrear of vehicle.
The system may not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issueswith the remote control frequencies.
•The remote control is too close tometal objects or electronic devices, forexample keys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access variousvehicle systems.
Note:The buttons on your remote may varydepending on the vehicle region or options.
Unlock
Press the button to unlock alldoors. See Unlocking andLocking the Doors Using theRemote Control (page 81).
Lock
Press the button to lock alldoors. See Unlocking andLocking the Doors Using theRemote Control (page 81).
Remote Start (If Equipped)
Press the button to remote start.See What Is Remote Start(page 149).
Tailgate (If Equipped)
Press the button to open thetailgate. See Opening theTailgate Using the RemoteControl (page 99).
Panic Alarm (If Equipped)
Press the button to sound thepanic alarm. See Sounding thePanic Alarm (page 74).
USING THE KEY CARDS
Allows you to unlock and start your vehiclewith a compatible key card using near fieldcommunication technology, the sametechnology that powers tap-to-pay cardand mobile device payments. Your vehiclehas key readers that recognize the keycards. Tap your key card on a key readerjust like you would tap a card at a paymentterminal.
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Note:Do not leave a key card in hightemperatures. This can damage the keycard, causing it to no longer function.
Locking and Unlocking YourVehicle
Tap your key card on the exteriorkey reader, over the keyless entrykeypad, to lock or unlock thedriver door. If your vehicle is locked and youtap your key card on the key reader, yourvehicle unlocks. If your vehicle is unlockedand you tap your key card on the keyreader, your vehicle locks. See Locatingthe Key Readers (page 73).
Note:The key reader only works when usedin close proximity with a compatible keycard. The key reader may not function if youhold the key card more than 1.6 in (4 cm)away.
Note:Hold your key card over the exteriorkey reader for a few seconds to lock orunlock all doors.
Note:Only Ford issued key cards arecompatible with your vehicle.
Starting Your Vehicle
Using the Exterior Key Reader
You can start your vehicle without havingto tap your key card on the interior keyreader if you press the ignition switchwithin 60 seconds of unlocking yourvehicle using the exterior key reader.
1.Tap your key card on the exterior keyreader, over the keyless entry keypad,to unlock your vehicle. See Locatingthe Key Readers (page 73).
2.Enter your vehicle.
3.Fully press the brake pedal.
4.Press the push button ignition switch.See Starting and Stopping theEngine (page 202).
Using the Interior Key Reader
1.Tap your key card on the key reader. Atone sounds from your vehicle whenthe key reader recognizes the key card.See Locating the Key Readers (page73).
2.Fully press the brake pedal.
3.Press the push button ignition switch.See Starting and Stopping theEngine (page 202).
Adding and Deleting Key Cards
Your vehicle comes with two near fieldcommunication-enabled key cards,referred to as factory key cards.
You can purchase additional key cards andadd them to your vehicle at any time.These are considered user key cards andare not the same as factory key cards.Contact an authorized dealer to purchaseuser key cards.
Note:A single key card can be associatedwith multiple vehicles.
Note:You cannot add or delete factory keycards. Only authorized service technicianscan add or delete factory key cards.
Note:Make sure you install FordPass onyour mobile device and activate FordPassConnect on your vehicle.
Adding a Key Card
1.Start your vehicle with any key.
2.Press Settings on the touchscreen.
3.Press Vehicle.
4.Press Keys.
5.Press Add Key Card.
6.Follow the prompts on thetouchscreen.
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Deleting a Key Card
1.Start your vehicle with any key exceptthe key you want to delete.
2.Press Settings on the touchscreen.
3.Press Vehicle.
4.Press Keys.
5.Press the trash can icon next to the keyyou want to delete.
6.Follow the prompts on thetouchscreen.
Deleting All User Key Cards
1.Start your vehicle with a factory key.
2.Perform a system reset. SeePerforming a System Reset (page584).
Note:If you have created digital keys, thereset deletes those as well.
USING DIGITAL KEY (IF EQUIPPED)
Digital key allows you to unlock and startyour vehicle with a compatible smartphoneor smartwatch. Devices set up as digitalkeys communicate with key readers in yourvehicle using near field communicationtechnology, the same technology thatpowers tap-to-pay card and mobile devicepayments. Tap your device on a key readerjust like you would tap your device at apayment terminal.
Limitations
•The key reader only recognizes a digitalkey when your device with a digital keyis within 1.6 in (4 cm) of the key reader.A digital key may not be recognized ifthe device is more than 1.6 in (4 cm)away from the key reader.
•Near field communication must beenabled on your device.
•You can still use your device to lock,unlock and start your vehicle for aperiod of time after your device'sbattery has been depleted. Check withyour device's manufacturer for detailson how to operate your digital key onlow power.
•You can enable additionalauthentication for your digital key onyour device. When enabled, your devicerequires authentication each time anaction is requested, such as unlockingthe doors or starting your vehicle. Whenyou enable additional authenticationon your device, you cannot use yourdevice when the battery is depleted.
Setting Up Digital Key
There are two types of digital keys: theowner key and shared keys. There can onlybe one owner key per vehicle. Make sureyou setup the first digital key on yourdevice, also known as the owner phone.By default, the first digital key you set upbecomes the owner key.
You can set up a digital key through theFordPass app.
1.In the FordPass app, select yourvehicle.
2.Select Set Up Digital Key and followthe instructions in FordPass.
Note:You need two factory keys in yourvehicle to complete the setup of a digitalkey. Factory keys are the keys that camewith your vehicle.
Changing the Owner Phone
You can change the owner phone throughthe FordPass app.
1.In the FordPass app, select yourvehicle.
2.Select Change Owner Phone andfollow the instructions in FordPass.
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Note:You need two factory keys in yourvehicle to complete the setup of a digitalkey. Factory keys are the keys that camewith your vehicle.
Sharing a Digital Key
You can share keys to other users from theowner phone by using Apple Wallet orGoogle Wallet.
Note:Check with your device'smanufacturer for the latest information onsharing a key.
Deleting a Digital Key
Deleting Your Own Digital Key
You can delete your digital key from yourown device by using Apple Wallet orGoogle Wallet.
Note:Check with your device'smanufacturer for the latest information ondeleting a key.
Deleting a Shared Key Remotely
You can delete a shared key remotely fromthe owner phone by using Apple Wallet orGoogle Wallet.
Note:Check with your device'smanufacturer for the latest information ondeleting a key.
Deleting All Digital Keys
1.Start your vehicle with a factory key.
Note:A factory key is a key that came withyour vehicle.
2.Perform a system reset. SeePerforming a System Reset (page584).
Note:If you have added user key cards toyour vehicle, the reset deletes those as well.
Locking and Unlocking YourVehicle
Tap your device on the exteriorkey reader, over the keyless entrykeypad, to lock or unlock thedriver door. See Locating the KeyReaders (page 73).
If your vehicle is locked and you tap yourdevice on the key reader, your vehicleunlocks. If your vehicle is unlocked and youtap your device on the key reader, yourvehicle locks.
Note:Hold your device over the exterior keyreader for a few seconds to lock or unlockall doors.
Starting Your Vehicle
Using the Exterior Key Reader
You can start your vehicle without havingto tap your device on the interior key readerif you press the ignition switch within 60seconds of unlocking your vehicle usingthe exterior key reader.
1.
Tap your key card or digitalkey on the key reader, over the keylessentry keypad. See Locating the KeyReaders (page 73).
2.Enter your vehicle.
3.Fully press the brake pedal.
4.Press the push button ignition switch.See Starting and Stopping theEngine (page 202).
Using the Interior Key Reader
1.Fully press the brake pedal.
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2.
Tap your key card or digitalkey on the key reader. A tone soundsfrom your vehicle when the device isrecognized. See Locating the KeyReaders (page 73).
3.Press the push button ignition switch.See Starting and Stopping theEngine (page 202).
Frequently Asked Questions
My device's battery is dead, why can Inot use it to unlock or start my vehicle?
•Your device's battery has beendepleted for too long or you haveadditional authentication enabled onyour device. For additional backupsecurity, carry a key card with you.
LOCATING THE KEY READERS
The exterior key reader is inside the keylessentry keypad.
The interior key reader is on theinstrument panel, below thepush button ignition switch.
OPENING AND CLOSING THE
FLIP KEY
Opening Your Flip Key
Press the round button on the remotecontrol to extend the flip key.
Note:Inspect the key blade for debris.Periodically clean with a brush.
Closing Your Flip Key
Press and hold the round button on theremote control to fold the key blade whennot in use.
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REMOVING THE KEY BLADE
Push the release button on your passivekey and pull the key blade out.
SOUNDING THE PANIC ALARM
Press the button to sound thepanic alarm. Press the buttonagain, or switch the ignition onto turn it off.
Note:The panic alarm only operates whenthe ignition is off.
LOCATING YOUR VEHICLE
Press the lock button twicewithin three seconds. The turnsignal lamps flash.
Note:We recommend you use this methodto locate your vehicle.
CHANGING THE REMOTE
CONTROL BATTERY -
VEHICLES WITH: FLIP KEY
WARNING: Keep batteries awayfrom children to prevent ingestion.Failure to follow this instruction couldresult in personal injury or death. Ifingested, immediately seek medicalattention.
WARNING: If the batterycompartment does not securely close,stop using the remote control andreplace it as soon as possible. In themeantime, keep the remote control awayfrom children. Failure to follow thisinstruction could result in personal injuryor death.
Battery Replacement Procedure
The remote control uses one coin-type3-volt lithium battery CR2032 orequivalent.
Press the button to release the key bladebefore beginning the procedure.
1.Insert a screwdriver, in the positionshown and gently push the clip.
2.Press the clip down to release thebattery cover.
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3.Carefully remove the cover.
4.Insert a screwdriver as shown torelease the battery.
Note:Do not touch the battery contacts orthe printed circuit board with thescrewdriver.
5.Remove the battery.
6.Install a new battery with the + facingup.
7.Replace the battery cover.
Dispose of old batteries in anenvironmentally friendly way.Seek advice from your localauthority about recycling old batteries.
Note:Do not wipe off any grease on thebattery terminals or on the back surface ofthe circuit board.
Note: Replacing the battery does not erasethe programmed key from your vehicle. Theremote control should operate normally.
CHANGING THE REMOTE
CONTROL BATTERY -
VEHICLES WITH: PUSH
BUTTON START
WARNING: Keep batteries awayfrom children to prevent ingestion.Failure to follow this instruction couldresult in personal injury or death. Ifingested, immediately seek medicalattention.
WARNING: If the batterycompartment does not securely close,stop using the remote control andreplace it as soon as possible. In themeantime, keep the remote control awayfrom children. Failure to follow thisinstruction could result in personal injuryor death.
The remote control uses one coin-type3-volt lithium battery CR2450 orequivalent.
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1.Push the release button and pull thekey blade out.
2.Twist a thin coin under the tab hiddenbehind the key blade head to removethe battery cover.
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