FORD TRANSIT 2015 5.G Owners Manual

System Settings
This menu provides access to your
Bluetooth Devices and Advanced menu
features. Use the arrow buttons to scroll
through the menu options.
Bluetooth Devices
The Bluetooth Devices menu allows you
to add, connect and delete devices, set a
cell phone as primary as well as turn your
Bluetooth feature on and off.
Press the phone button, then scroll to: Action and Description
Message
Press the OK button.
System settings
Press the
OK button.
BT Devices
Select one of the following:
See
Using SYNC™ With Your Phone (page 305). *
Add Device
Connect a previously paired Bluetooth-enabled cell phone. **
Connect Bluetooth
Device
1.Press the OK button to select and view a list of previously
p

aired cell phones.
2. Scroll until you find the desired device, and then press OK
to connect the cell phone.
Set a previously paired cell phone as your primary cell phone.
Set as Primary Phone
Press the OK button to select and scroll to select the desired
c

ell phone. Press OK to confirm.
SYNC attempts to connect with the primary cell phone at
every ignition cycle. When you select a cell phone as a primary
cell phone, it appears first in the list and the system marks it
with an asterisk.
Turn the Bluetooth feature on and off.
Bluetooth On and Off
Press the OK button and scroll to toggle between on and off.
P

ress the OK button again.
Setting Bluetooth to off disconnects all Bluetooth devices
and turns off all Bluetooth features.
Delete a paired cell phone.
Delete Device
Press the OK button and scroll to select the device. Press OK
t

o confirm.
Delete all previously paired cell phones and all information
originally saved with those cell phones.
Delete All Devices
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Action and Description
Message
Press the OK button.
Exit the current menu.
Return
* This is a speed-dependent feature. It is only available when your vehicle is traveling at
3 mph (5 km/h) or less.
** You can only connect one device at a time. When another cell phone is connected, the
previous one is disconnected.
Advanced
The Advanced menu allows you to access
and set prompts, languages, defaults,
perform a master reset, install an
application and view system information.
Press the phone button, then scroll to: Action and Description
Message
Press the
OK button.
System settings
Press the
OK button.
Advanced
Select one of the following:
Get help from SYNC by using questions, helpful hints or asking
you for a specific action. To turn these prompts on or off:
Confirmation Prompts
1.Press the
OK button to select and scroll to select between
On and Off.
2. Press the
OK button when the desired selection appears
in the display. SYNC returns you to the Advanced menu.
1. Press
OK to select and then scroll through the languages.
Choose between English, Français and Español. Once
selected, all of the radio displays and prompts are in the
selected language.
2. Press
OK when the desired selection appears in the
display. If you change the language setting, the display
indicates that the system is updating. When complete,
SYNC returns you to the Advanced menu.
Language
Return to the factory default settings. This selection does
not erase your indexed information, for example phonebook,
call history, text messages or paired devices.
Factory Defaults
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Action and Description
Message
Press the OK button to select and then press OK again when
the following message appears in the display.
Restore Defaults?
Completely erase all information stored on SYNC, for example
phonebook, call history, text messages and paired devices,
and return the system to the factory default settings.
Master reset
Press OK to select. The display indicates when complete.
SYNC returns you to the Advanced menu.
Install applications you have downloaded.
Install Application?
Press the
OK button and scroll to select. Press the OK button
to confirm.
Access the Auto Version number as well as the FDN number.
System info
Press the
OK button to select.
This is a Bluetooth component, which can further help your
cell phone with the exchange of text messages.
MAP Profile
Exit the current menu.
Return
SYNC™ APPLICATIONS AND
SERVICES
(If Equipped)
In order for the following features to work,
your cell phone must be compatible with
SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
• SYNC Services *
: Provides access to
traffic, directions and information such
as travel, horoscopes, stock prices and
more.
• 911 Assist: Can alert 911 in the event of
an emergency. •
Vehicle Health Report *
: Provides a
diagnostic and maintenance report
card of your vehicle.
• SYNC AppLink: Allows you to connect
to and use certain applications, for
example Pandora and Stitcher on a
compatible cell phone.
* This is an optional feature and available
in the United States only.
911 Assist
(If Equipped) WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
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WARNINGS
Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information. Note:
If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 33). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 176).
Important information about the fuel pump
shut-off is in this chapter.
Switching 911 Assist On or Off
Press the phone button to enter the phone menu and scroll to: Action and Description
Message
Press the OK button to confirm and enter the 911 Assist menu.
911 Assist
Press the OK button when the desired option appears in the
radio display.
On
Off
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Off selections include:
•
Off with reminder: Provides a display
and voice reminder at phone
connection at vehicle start.
• Off without reminder: Provides a
display reminder only without a voice
reminder at phone connection.
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services. Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
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Vehicle Health Report
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation before use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice. Note:
In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals.
The system allows you to check your
vehicle's overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections
by an authorized dealer that still need
servicing.
You can run a vehicle health report after
your vehicle has been running a minimum
of 60 seconds. Choose one of the following
options.
Press the voice button and when prompted say: Action and Description
Voice command
The system will run a vehicle health report of your vehicle's
diagnostic systems and send the results to Ford where it
combines with scheduled maintenance information, open
recalls, other field service actions and vehicle inspection items
that still need servicing by an authorized dealer.
vehicle [health] report
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Press the phone button, then scroll to:
Action and Description
Message
Press the OK button.
vehicle [health] report
Select one of the following:
Press the
OK button to and select on or off.
Report Interval
Select On to have SYNC automatically prompt you to run a
health report at certain mileage intervals. *
Scroll to select between 5000, 7500 or 10000-mile intervals.
Select your desire option and press the
OK button.
Mileage Interval
Press the
OK button for SYNC to run a health report of your
vehicle's diagnostic systems and send the results to Ford
where it combines with scheduled maintenance information,
open recalls, other field service actions and vehicle inspection
items that still need servicing by an authorized dealer.
Run Report
Exit the current menu.
Return
* You must first turn this feature on before you can select the desired mileage interval.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information. SYNC Services: Traffic, Directions
& Information (TDI) (If Equipped,
United States Only)
Note:
SYNC Services varies by trim level
and model year and may require a
subscription. Traffic alerts and turn-by-turn
directions available in select markets.
Message and data rates may apply. Ford
Motor Company reserves the right to change
or discontinue this product service at any
time without prior notification or incurring
any future obligation.
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Note:
SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See Using SYNC™ With
Your Phone (page 305).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services.
Note: The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, place you in an
unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps
used by this system may be inaccurate
because of errors, changes in roads, traffic
conditions or driving conditions. Note:
When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you request,
for continuous improvement, the service
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other
information identified in the Terms and
Conditions, do not subscribe or use the
service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using Voice Commands
Press the voice button and when prompted say: Action and Description
Voice command
This initiates an outgoing call to SYNC Services using your
paired and connected Bluetooth-enabled cellular phone.
Services
Once you connect to the service, follow the voice prompts
to request the desired service, for example traffic or directions.
You can also say the following: Receive a list of available services from which to choose.
(what are my (options |
choices) | what can I say
| [available] commands)
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Action and Description
Voice command
To return to the Services main menu.
Services
Receive system help.
Help
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where (options | choices) appears you say; options or
choices.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where; what are my (options | choices) appears, you must say; what are
my, followed by either, options or choices.
You do not need to say words that appear within square brackets. For example, for where
(what can I say [available] commands) appears, you can say, what can I say commands.
Connecting to SYNC Services Using the Phone Menu
Press the phone button, then scroll to: Action and Description
Message
Services 1. Press the OK button. The display indicates the system is
connecting.
2. Press the
OK button again. SYNC initiates the call to the
Services portal.
3. Once you connect to the service, follow the prompts to request the desired service, for example traffic or direc-
tions.
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Receiving Turn-by-Turn Directions
When connected to SYNC Services, press the voice button and when prompted
say:
Action and Description
Voice command
To receive directions to a location. Once you select your
destination, the system uploads your current vehicle location,
calculates a route based on current traffic conditions and
sends it back to your vehicle. After the route download is
complete, the phone call automatically ends. You then receive
audible and visual driving instructions as you travel toward
your destination.
Directions
To find the closest business or type of business to your current
location. Once you select your destination, the system
uploads your current vehicle location, calculates a route
based on current traffic conditions and sends it back to your
vehicle. After the route download is complete, the phone call
automatically ends. You then receive audible and visual
driving instructions as you travel toward your destination.
Business search
You can also say the following:
If you need further assistance in finding a location.
Search near me
If you need further assistance in finding a location at any time
within a Directions or Business search and need to speak with
a live operator.
Operator
The live operator can assist you by searching for businesses
by name or by category, residential addresses by street
address or by name or specific street intersections.
The system may prompt you to speak with an operator when
it has difficulty matching your voice request. Operator Assist
is a feature of your SYNC Services subscription. For more
information on Operator Assist, visit www.SYNCMyRide.com/
support.
If you miss a turn, SYNC automatically asks if you want the
route updated. Say yes when prompted and the system sends
a new route to your vehicle.
Yes
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