stop start FORD TRANSIT CONNECT 2019 Service Manual

Vehicles with Stability Control
When stability control is on, your vehicle
may exhibit some unusual driving
characteristics. To reduce this, switch
traction control off. See Stability Control
(page 177).
Note: The anti-lock brake system continues
to correctly operate.
TIRE PRESSURE MONITORING
SYSTEM WARNING:
The tire pressure
monitoring system is not a substitute for
manually checking tire pressures. You
should periodically check tire pressures
using a pressure gauge. Failure to correctly
maintain tire pressures could increase the
risk of tire failure, loss of control, vehicle
rollover and personal injury.
Note: You should only use tire sealants in
roadside emergencies as they may cause
damage to the tire pressure monitoring
system sensor.
Note: If the tire pressure monitoring system
sensor becomes damaged, it may not
function. Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated
to the inflation pressure recommended by
the vehicle manufacturer on the vehicle
placard or tire inflation pressure label. (If
your vehicle has tires of a different size
than the size indicated on the vehicle
placard or tire inflation pressure label, you
should determine the proper tire inflation
pressure for those tires). As an added safety feature, your vehicle
has been equipped with a Tire Pressure
Monitoring System (TPMS) that
illuminates a low tire pressure telltale
when one or more of your tires is
significantly under-inflated. Accordingly,
when the low tire pressure telltale
illuminates, you should stop and check
your tires as soon as possible, and inflate
them to the proper pressure. Driving on a
significantly under-inflated tire causes the
tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency
and tire tread life, and may affect the
vehicle
’s handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance, and
it is the driver ’s responsibility to maintain
correct tire pressure, even if under-inflation
has not reached the level to trigger
illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with
a TPMS malfunction indicator to indicate
when the system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then remain
continuously illuminated. This sequence
will continue upon subsequent vehicle
start-ups as long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be able
to detect or signal low tire pressure as
intended. TPMS malfunctions may occur
for a variety of reasons, including the
installation of replacement or alternate
tires or wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more tires or
wheels on your vehicle to ensure that the
replacement or alternate tires and wheels
allow the TPMS to continue to function
properly.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Wheels and Tires

Cleaning the Touchscreen
You can remove fingerprints with a dry,
clean, soft cloth.
If dirt or fingerprints are still on the screen,
apply a small amount of alcohol to the
cloth and try to clean it again.
Note:
Do not use detergent or any type of
solvent to clean the touchscreen.
Note: Do not pour or spray alcohol onto the
touchscreen.
Using Voice Recognition
Using voice commands allows you to keep
your hands on the wheel and focus on
what is in front of you. The system provides
feedback through audible tones, prompts,
questions and spoken confirmations
depending on the situation and the chosen
level of interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure
of your request or when there are multiple
possible responses to your request.
When using voice commands, words and
icons may appear in the status bar
indicating the status of the voice command
session. See Using Voice Recognition
(page 372).
Using the Steering Wheel Controls
Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.
VOL:
Control the volume of audio output.
Mute:
Mute the audio output.
Voice:
Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and
hold to end a voice session. SEEK NEXT:
•
While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
SEEK PREVIOUS:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
PHONE ACCEPT:
Press to answer a call
or switch between calls.
PHONE REJECT:
Press to end a call or
reject an incoming call.
Note: On some models, SEEK NEXT
may
be combined with PHONE REJECT and
SEEK PREVIOUS may be combined with
PHONE ACCEPT.
M:
Touch the control repeatedly to switch
between media sources (modes).
See
Steering Wheel (page 74).
Using Your Bezel Controls
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
• Power:
Switch the audio system on
and off.
• VOL:
Control the volume of playing
audio.
• Seek
and Tune: se as you normally
would in audio modes.
• Eject:
Eject a CD from the audio
system.
• SOURCE
or MEDIA: Press repeatedly
to advance through available media
modes.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
then find the particular app
and choose 'Force stop.' Do
not forget to restart the app
afterward, then select
"Connect Mobile Apps" on
SYNC 3.
On an iPhone with iOS7+, to
force close an app, double
tap the home button then
swipe up on the app to close
it. Tap the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC 3's
Mobile App's Menu.
Switch Bluetooth off and
then on to reset it on your
phone. If you are in your
vehicle, SYNC 3 should be
able to automatically re-
connect to your phone if you
press the "Phone" button.
There is a Bluetooth issue
on some older versions of
the Android operating
system that may cause apps
that were found on your
previous vehicle drive to not
be found again if you did not
switch Bluetooth off.
My Android phone is
connected, my app(s) are
running, I restarted them,
but I still cannot find any
apps.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing SYNC™ 3

Selecting a Menu Option................................
355
Selecting Media.................................................. 354
Selecting the Radio.......................................... 354
Sound Settings................................................... 356
Switching the Audio Unit On and Off........353
Switching the Screen On and Off...............356
System Settings................................................. 356
Using a Cell Phone............................................ 356
Autolamps........................................................79 Windshield Wiper Activated
Headlamps........................................................ 79
Automatic Climate Control......................109 Adjusting the Auto Mode.................................. 110
Directing Air to the Footwell Air Vents........110
Directing Air to the Instrument Panel Air Vents................................................................... 110
Directing Air to the Windshield Air Vents................................................................... 110
Setting the Blower Motor Speed................... 110
Setting the Temperature.................................. 110
Switching Auto Mode On and Off.................110
Switching Dual Mode On and Off.................110
Switching Maximum Cooling On and Off........................................................................\
110
Switching Maximum Defrost On and Off....................................................................... 109
Switching the Air Conditioning On and Off....................................................................... 109
Switching the Climate Control On and Off....................................................................... 109
Switching the Recirculated Air On and Off....................................................................... 109
Automatic Crash Notification System............................................................49
Automatic High Beam Control.................80 Automatic High Beam Indicator...................... 81
Overriding the System......................................... 81
Switching the System On and Off................80
Automatic Transmission - 6-Speed Automatic Transmission........................169
Brake Shift Interlock.......................................... 169
Selector Lever Positions.................................. 169
SelectShift™........................................................ 169
Automatic Transmission - 8-Speed Automatic Transmission..........................171
Brake Shift Interlock............................................ 171
Selector Lever Positions.................................... 171
SelectShift™......................................................... 171Automatic Transmission Fluid
Check.............................................................272
Auto-Start-Stop...........................................146 Information Messages....................................... 147
Principle of Operation....................................... 146
Replacing the Battery........................................ 147
Switching the System On and Off................147
Using Auto-Start-Stop..................................... 146
Autowipers........................................................75
Auxiliary Power Points.................................131 12 Volt DC Power Point...................................... 131
B
Battery See: Changing the 12V Battery...................... 273
Blind Spot Information System.............209 ........................................................................\
.......... 209
Switching the System On and Off...............210
System Errors....................................................... 210
Using the Blind Spot Information System............................................................. 209
BLIS See: Blind Spot Information System.........209
Bonnet Lock See: Opening and Closing the Hood...........261
Booster Seats..................................................26 Types of Booster Seats....................................... 27
Brake Fluid Check.........................................272
Brakes................................................................173 General Information........................................... 173
Breaking-In.....................................................238
Bulb Specification Chart..........................350
C
Cabin Air Filter.................................................113
Capacities and Specifications - 1.5L Duratorq-TDCi Diesel..............................335
Air Conditioning System.................................. 335
Automatic Transmission................................. 339
Brake System...................................................... 339
Diesel Exhaust Fluid......................................... 338
Engine.................................................................... 336
Fuel Tank.............................................................. 338
Grease................................................................... 340
Locks...................................................................... 340
Washer Reservoir............................................... 338
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Index

Information Displays.....................................92
General Information............................................ 92
Information Messages.................................94
Active Park Assist................................................. 95
Adaptive Cruise Control.................................... 95
Alarm........................................................................\
95
Automatic High Beam Control....................... 96
Auto-Start-Stop................................................... 96
Blind Spot Information and Cross Traffic Alert Systems.................................................... 97
Brake System......................................................... 97
Doors and Locks................................................... 98
Driver Alert.............................................................. 98
Engine...................................................................... 98
Fuel System........................................................... 99
Headlamps............................................................. 99
Hill Start Assist..................................................... 99
Lane Keeping System........................................ 99
Maintenance........................................................ 100
MyKey...................................................................... 101
Parking Aid............................................................. 101
Parking Brake....................................................... 102
Pre-Collision Assist............................................ 102
Rear Window Lock............................................. 102
Remote Control................................................... 102
Selective Catalytic Reductant System............................................................... 103
Stability Control.................................................. 105
Starting System.................................................. 105
Steering System................................................. 105
Tire Pressure Monitoring System.................106
Transmission ........................................................ 106
Wireless Accessory Charging......................... 107
Installing Child Restraints............................19 Child Restraints...................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for Children (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster.........................................87
Instrument Lighting Dimmer......................79
Instrument Panel Overview.........................17
Interior Lamps.................................................82 Courtesy Lamp...................................................... 82
Reading Lamps..................................................... 82
Interior Mirror - Vehicles With: Auto-Dimming Interior Mirror
.................85 Interior Mirror - Vehicles Without:
Auto-Dimming Interior Mirror
.................85
Introduction.........................................................7
J
Jump Starting the Vehicle........................243 Connecting the Jumper Cables.................... 243
Jump Starting...................................................... 244
Preparing Your Vehicle..................................... 243
Removing the Jumper Cables....................... 244
K
Keyless Entry
....................................................67
Disabled Keys........................................................ 68
General Information............................................ 67
Locking and Unlocking the Doors with the Key Blade........................................................... 68
Locking Your Vehicle........................................... 67
Passive Key............................................................. 67
Unlocking Your Vehicle...................................... 68
Keys and Remote Controls..........................51
L
Lane Keeping System
................................205
Lane Keeping System Display...................... 208
Lane Keeping System Messages.................209
Lane Keeping System Settings.................... 206
Lane Keeping System Warning Lamps and Indicators......................................................... 208
Switching Lane Keeping System On or Off...................................................................... 206
Liftgate...............................................................69
Lighting Control
..............................................78
Headlamp Flasher................................................ 79
High Beams............................................................ 78
Parking Lamps....................................................... 78
Lighting...............................................................78 General Information............................................ 78
Load Carriers See: Roof Racks and Load Carriers.............224
Load Carrying
.................................................221
Load Limit.......................................................225
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 229
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Index

Michelin Travel Guide.......................................
385
Navigation Map Updates................................ 385
Route Guidance................................................. 383
Setting a Destination........................................ 381
Zoom...................................................................... 382
Normal Scheduled Maintenance...........419 Intelligent Oil-Life Monitor™......................... 419
Maintenance Intervals..................................... 420
O
Oil Change Indicator Reset.......................267
Resetting the Oil Life Monitoring
System.............................................................. 267
Oil Check See: Engine Oil Check...................................... 266
Opening and Closing the Hood...............261 Closing the Hood............................................... 262
Opening the Hood.............................................. 261
Ordering Additional Owner's Literature......................................................252
Obtaining a French Owner ’s Manual..........252
Overhead Console........................................133 Rear Door Storage Compartment................133
P
Parking Aids
....................................................179
Principle of Operation....................................... 179
Parking Brake
..................................................174
Passive Anti-Theft System.........................70 Programming a Passive Key.............................. 71
Programming a Remote Flip Key................... 70
SecuriLock®........................................................... 70
Passive Key Backup Position.....................55
PATS See: Passive Anti-Theft System..................... 70
Perchlorate........................................................13
Personalized Settings..................................94 Measure Units....................................................... 94
Switching Chimes Off........................................ 94
Personal Safety System ™
..........................39
How Does the Personal Safety System
Work?.................................................................. 39
Phone...............................................................379 Android Auto........................................................ 381
Apple CarPlay..................................................... 380Pairing Your Cell Phone for the First
Time................................................................... 379
Text Messaging.................................................. 380
Using Your Cell Phone..................................... 380
Playing Media From a USB Device - Vehicles Without: SYNC 3......................361
Selecting the USB Device................................ 361
Supported Audio File Formats...................... 361
Post-Crash Alert System..........................245
Power Door Locks See: Locking and Unlocking............................. 63
Power Seats....................................................119
Power Windows - Vehicles With: One-Touch Open Driver Window.........84
One-Touch Open................................................. 84
Power Windows - Vehicles With: Rear Power Windows ..........................................83
Bounce-Back......................................................... 83
One-Touch Close................................................. 83
One-Touch Open................................................. 83
Rear Window Lock............................................... 83
Pre-Collision Assist
......................................215
Distance Alert....................................................... 217
Distance Indication............................................. 217
Pre-Collision Assist Information Messages.......................................................... 219
Pre-Collision Assist System Sensors..........218
Pre-Collision Assist Warning Lamp.............219
Programming a MyKey
.................................58
Protecting the Environment........................16
Puncture See: Changing a Road Wheel....................... 320
Push Button Ignition Switch.....................135 Failure to Start - Vehicles with Manual
Transmission................................................... 135
Fast Restart.......................................................... 136
Key Outside Vehicle Audible Warning.........137
Starting System Information Messages........................................................... 137
Starting The Engine - Vehicles with Automatic Transmission............................. 135
Starting The Engine - Vehicles with Manual Transmission................................................... 135
Stopping the Engine When Your Vehicle is Moving - Vehicles with Automatic
Transmission................................................... 136
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Index

Stopping the Engine When Your Vehicle is
Moving - Vehicles with Manual
Transmission................................................... 136
Stopping the Engine When Your Vehicle is Stationary - Vehicles with Automatic
Transmission................................................... 136
Stopping the Engine When Your Vehicle is Stationary - Vehicles with Manual
Transmission................................................... 136
Switching the Ignition On to Accessory Mode................................................................... 135
Vehicles with a Diesel Engine......................... 135
R
Rear Parking Aid............................................179 Object Distance Indicator............................... 180
Rear Parking Aid Information Messages........................................................... 181
Rear Passenger Climate Controls............112 Adjusting the Blower Motor Speed...............113
Directing Air to the Footwell Air Vents.........113
Directing Air to the Overhead Air
Vents.................................................................... 113
Directing Air to the Overhead Air Vents and the Footwell Air Vents................................... 113
Switching the Rear Passenger Climate Controls On and Off....................................... 112
Rear Seats - Long Wheelbase, Vehicles With: 60/40 Split Second Row
Seating...........................................................127
Second Row Seats.............................................. 127
Third Row Seats.................................................. 128
Rear Seats - Long Wheelbase, Vehicles With: Second Row Dual Captain
Chairs.............................................................124
Second Row Seats............................................. 124
Third Row Seats.................................................. 125
Rear Seats - Short Wheelbase................120
Second Row Seats............................................. 120
Third Row Seats.................................................. 122
Rear Under Floor Storage..........................221 Adjustable Load Floor....................................... 221
Passenger Compartment Floor..................... 221
Rear View Camera........................................192 Switching the Rear View Camera Off.........194
Switching the Rear View Camera On..........193
Using the Display................................................ 193Vehicles With Parking Aid...............................
194
Rear View Camera See: Rear View Camera.................................... 192
Rear Window Wiper and Washers............77 Rear Window Washer.......................................... 77
Rear Window Wiper............................................. 77
Rear Wiper Blades See: Changing the Rear Wiper Blades -
Vehicles With: Manual Liftgate................275
See: Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors.............276
Recommended Towing Weights.............231 Calculating the Maximum Loaded Trailer
Weight............................................................... 232
Reduced Engine Performance................238
Refueling..........................................................154 Refueling System Overview........................... 154
Refueling System Warning............................. 156
Refueling Your Vehicle...................................... 155
Remote Control - Vehicles With: Keyless Entry and Push Button Start....................51
Locating Your Vehicle......................................... 53
Removable Key Blade.......................................... 51
Replacing the Battery......................................... 52
Sounding the Panic Alarm................................ 53
Remote Control - Vehicles With: Remote Flip Key............................................................54
Locating Your Vehicle......................................... 55
Replacing the Battery......................................... 54
Sounding the Panic Alarm................................ 55
Repairing Minor Paint Damage...............292
Replacement Parts Recommendation........................................13
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control.............................................................55
Reporting Safety Defects (Canada Only)..............................................................252
Reporting Safety Defects (U.S. Only)..............................................................252
Roadside Assistance...................................241 Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 242
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................242
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Index

Guarding Against Exhaust Fumes................143
Important Ventilating Information...............143
Starting System Information
Messages.......................................................... 144
Stopping the Engine When Your Vehicle is Moving................................................................ 143
Stopping the Engine When Your Vehicle is Stationary......................................................... 143
Vehicles with an Ignition Key.......................... 142
Vehicles with a Push Button Ignition Switch................................................................ 142
Starting a Flex Fuel Engine.......................140
Automatic Shutdown......................................... 141
Failure to Start...................................................... 141
Flex Fuel Engine Start System...................... 140
Guarding Against Exhaust Fumes................142
Important Ventilating Information...............142
Stopping the Engine When Your Vehicle is Moving................................................................. 141
Stopping the Engine When Your Vehicle is Stationary.......................................................... 141
Starting a Gasoline Engine........................137 Automatic Engine Shutdown......................... 138
Engine Warning Lamps.................................... 139
Failure to Start..................................................... 138
Guarding Against Exhaust Fumes................139
Important Ventilating Information...............139
Starting System Information Messages.......................................................... 140
Stopping the Engine When Your Vehicle is Moving............................................................... 139
Stopping the Engine When Your Vehicle is Stationary......................................................... 139
Vehicles with an Ignition Key.......................... 138
Vehicles with a Push Button Ignition Switch................................................................ 138
Starting and Stopping the Engine..........134 General Information.......................................... 134
Steering............................................................215 Electric Power Steering.................................... 215
Steering Wheel
................................................74
Storage Compartments.............................133
Streaming Bluetooth Audio - Vehicles Without: SYNC 3
........................................361
Selecting a Bluetooth Source........................ 361
Sun Shades......................................................85 Bounce-Back......................................................... 86
Opening and Closing the Sun Shade...........86 Sun Shade Relearning.......................................
86
Supplementary Restraints System.........40 Principle of Operation........................................ 40
Switching Off the Engine...........................144 Vehicles With a Turbocharger........................ 144
Symbols Glossary
.............................................7
SYNC™ 3........................................................363
General Information......................................... 363
SYNC™ 3 Troubleshooting.....................400
T
Technical Specifications See: Capacities and Specifications.............327
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................249
Tire Care
...........................................................301
Glossary of Tire Terminology........................ 302
Information About Uniform Tire Quality Grading.............................................................. 301
Information Contained on the Tire Sidewall........................................................... 303
Temperature A B C............................................ 302
Traction AA A B C.............................................. 302
Treadwear............................................................. 301
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit................296
Tire Pressure Monitoring System
...........316
Changing Tires With a Tire Pressure
Monitoring System......................................... 317
Tire Pressure Monitoring System Reset Procedure......................................................... 319
Understanding Your Tire Pressure Monitoring System ........................................ 317
Tire Pressures................................................324
Tire Repair Kit See: Tire Sealant and Inflator Kit................296
Tire Sealant and Inflator Kit
....................296
After Using the Tire Sealant and Inflator
Kit....................................................................... 300
Using the Tire Sealant and Inflator Kit........................................................................\
297
Tires See: Wheels and Tires..................................... 295
Towing a Trailer
............................................230
Load Placement................................................ 230
Towing Points................................................245 Front Towing Point............................................ 245
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Index