HONDA HR-V 2016 2.G Navigation Manual

220
uu Error Messages u Smartphone Connection
Troubleshooting
Smartphone Connection
Error MessageCauseSolution
This Smartphone is not
supported.
Smartphone is not compatible
Unable to start the app.
Wh en

safe, please check your
mobile device.
Lost communication with
smartphone
Your phone is not compatible.Your phone is not compatib le with the system. Visit:●U.S.: handsfreelink.honda.com●Canada: www.handsfreelink.ca
Unable to start the app.
When safe, please check your
mobile device.
One or more of the required
HondaLink apps

are not
installed. Please download
from the App Store
Lost communication with
smartphone
The cable is not connected.Try connecting your smartphone again. To view connection
information:
●U.S.: handsfreelink.honda.com●Canada: www.handsfreelink.ca
The smartphone is not
connected properly.
Appears when the HondaLink
app is not installed in your
smartphone.Install the HondaLink app in your smartphone. For more
information visit:
●U.S.: www.hondalink.com●Canada: www.honda.ca/hondalink
Unable to connect to mobile
device using Bluetooth.
Please check Settings in the
Audio Unit.Appears when your phone is not
paired with the system.Make sure that Bluetooth ® function is turned ON in the system and
your phone, and try pairing it again.
2 Pairing a Phone P. 170

221
Reference Information
System Initialization..............................222
Entering the Security Code ....................222
Acquiring GPS Information ....................222
Startup Confirmation Screen .................223
Map Matching ......................................223
System Limitations ................................

224
GPS System...........................................224
Address Calculation ..............................224
Database ..............................................224
Customer Assistance .............................
226
Resolving Problems ...............................226
Reporting Errors ....................................226
Honda Automobile Customer Service Contact Information ............................226 Visiting Your Dealer ............................. 227
Map Coverage ..................................... 227
Obtaining a Navigation Update ............ 228
Traffic Information ............................... 228
Operation in Alaska, Hawaii, Canada, and
Puerto Rico ............................................. 228
Shipping a Vehicle to the U.S. Mainland .. 228
Legal Information .................................

229
User Agreement ................................... 229
As required by the FCC ........................ 231

222
Reference Information
System Initialization
The navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the battery
was disconnected).
Entering the Security Code
Find the navigation system’s security code
and serial number label in your Owner’s
Manual kit. Do not store the label in your
vehicle. If you lose the label, you must first
retrieve the serial number, and then obtain
the code. You can find out about your serial
number and security code from a dealer.
1.Set the power mode to ON, and turn on
the audio system.
2.Press and hold the audio system power
button for more than two seconds.
u The system is reac tivate
d when the
system’s control unit recognizes that
the system is in your vehicle. If the
control unit fails to recognize, Enter
Code appears on the navigation
screen.
3. Enter
the security code.
u If you do not enter the security code
cor
rectly after 10 tries, leave the
system for one hour before trying
again, or visit a dealer to have the
system reset.
In the U.S., you can register the security
co de

on Honda Owners
( owners.honda.com ). To find information
on how to retrieve the serial number and
obtain the code, visit 
radio-navicode.honda.com .
Acquiring GPS Information
Depending on the length of time the power
was interrupted, your system may require
GPS initialization.
If initialization is not necessary, the system
proceeds directly to the St

artup
Confirmation screen.
If the system fails to locate a sufficient
num
ber of satellites to locate your position
within 10 minutes, th e following screen is
displayed.

223
uu System Initialization u Startup Confirmation Screen
Reference Information
If you are experiencing GPS reception
problems:
2 GPS System P. 224
Startup Confirmation
Screen
The Startup Confirmation screen is
displayed when initialization has
successfully completed. It is displayed every
time you start your vehicle. Select OK to
continue.
“ OK ” can not be selected using a voice
comma
nd.
Map Matching
Map matching is the process of using the
acquired GPS information to locate your
position on the map screen. If you are on a
mapped road, the name of the road is
displayed along the bottom of the map
screen when map matc hing is completed.
Do not enter a destination until the road
name is displayed.
The system may initially show your location
on a differe

nt street (e.g., in urban areas
where streets are close together), may show
an incorrect elevation, or may delay the
display of the vehicle position icon at
intersections. This is normal; the system will
correct itself while you drive.

224
Reference Information
System Limitations
GPS System
The signals received from the GPS satellites
are extremely weak (less than a millionth of
the strength of a local FM station) and
require an unobstructed view of the sky.
The GPS antenna is located in the
dashboard. The signal reception can easily
be interrupted or interfered with by the
following:
• Metallic window tint on the front or side wind ows
•

Cell phones, PDAs, or other electronic
de

vices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle tracking system s

mounted near the
navigation unit
• Audio electronic devices mounted near the nav i

gation unit
• Trees, tall buildings , freeway overpasse
s,
tunnels, or overhead electrical power
wires
The GPS is operated by the U.S. Department
of Def ense. For

security reasons, there are
certain inaccuracies bu ilt into the GPS for
which the navigation system must
constantly compensate. This can cause occasional positioning errors of up to
several hundred feet.
Address Calculation
The destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addr
esses on a block. For
example, the address 1425 on a 1400 block
with 100 possible addresses (because it is
followed by the 1500 block) will be shown a
quarter of the way down the block by the
system. If there are only 25 actual addresses
on the block, the actual location of address
1425 would be at the end of the block.
Database
The digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you

search the database
because the name was misspelled, the place
was improperly categorized, or a place/
landmark is not yet in the database. This is
also true for police st ations, hospitals, and
other public institutions. Do not rely on the
navigation system if you need law
enforcement or hospital services. Always
check with local in formation sources.

225
uu System Limitations u Database
Reference Information
In addition, the map database contains
verified and unverified areas. Unverified
streets may be missing from the map, in the
wrong location, or have an incorrect name
or address range. A message will warn you
if your route includes unverified streets.
Exercise additional caution when driving in
unverified areas.
The database does not include, analyze,
process, consider, or reflect any of the
following categories of information:
• Neighborhood quality or safety
• Population density
• Availability or proximity of law
enforcem ent
•

Emergency, rescue, medical, or other
assistance
• Construction work, zones, or hazards
• Road and lane closures
• Legal restrictions (such as vehicular type, weight, load, height

, and speed
restrictions)
• Road slope or grade
• Bridge height, width, weight, or other
limi

ts
• Traffic facilities safety
• Special events
• Pavement characteristics or conditions Every effort has been made to verify that
the database is acc
u

rate. The number of
inaccuracies you expe rience increases the
longer you go with out obtaining an
updated map database.
2 Obtaining a Navigation Update P. 228
We assume no liability for any incident that
may result from an error in the program, or
from changed conditions not noted above.

226
Reference Information
Customer Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2Troubleshooting P. 206
There are also FAQs available online at
automobiles.honda.com .
• For questions regarding Bluetooth®
HandsFreeLink ®:
2Bluetooth ® Hand sFreeLink® P. 168
• For questions regarding the smartphone
connection:
– U.S.: Visit hand
sfreelink.honda.com .
– Canada: Visit www.handsfreelink.ca.
•

For traffic-related issues:
2 Traffic P. 208
• For reporting issues with the database or
places/landmarks:
2 Reporting Errors P. 226
• Call Honda Automobile Customer
Service.
2 Honda Automobile Customer Service
Contact Information P. 226
Reporting Errors
You can help to improve database accuracy
by reporting any er rors you encounter.
• Report errors in freeways and main “veri
fied” roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/ .
• Please do not report errors in purple
“unverified” roa d

s. Maps for these areas
are provided for reference only.
2 Unverified Routing P. 40
• Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated. An
updated database is available for
purchase, usually in the fall of each year.
2 Obtaining a Navigation Update
P. 228
• For vehicle position icon errors, screen
error messages, or other GPS-related
errors:
2 Troubleshooting P. 206
2 System Limitations P. 224
Honda Automobile
Customer Service Contact
Information
Honda Navi
American Honda Motor Co., Inc.
Honda Automobile Customer Service 
Mail Stop 500-2N-7A 
1919 Torrance Blvd.
Torrance, CA 90501-2746 
Tel: (800) 999-1009 
Fax: (310) 783-3023
Honda Canada Inc.
Honda Customer Relations 
180 Honda Blvd. 
Markham, ON 
L6C 0H9 
Tel: (888)-9-HONDA-9 
Hours: 8:00 am to 7:30 pm Mon to Fri (EST)

227
uu Customer Assistance u Visiting Your Dealer
Reference Information
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult your dealer. Please identify
the specific issue (e.g., error occurs when
you enter a specific a ddress, when driving
on a certain road, or just when it’s cold) so
that the service advisor can refer the issue to
the factory so that a so lution can be found.
Be patient, the service advisor may be
unfamiliar with your specific issue.
Map Coverage
The navigation system provides map
coverage for the contiguous United States,
Alaska, Hawaii, Canada, and Puerto Rico.
The map coverage consists of accurately
mapped (verified) metropolitan areas and a
less accurate (unverified) rural database.
Note that unverified areas are constantly
being reviewed and co nverted to verified
areas each year.
Contiguous United States
Hawaii Puerto Rico
Canada
Alaska
Map coverage update information is
available from Honda Automobile
Customer Service or online at:
•U.S.: www.hondanavi.com
• Canada: www.honda.c
a
To find navigation system update
information:
1. Visit the website:
• U.S.: ww
w.hondanavi.com
•
Canada: www.honda.ca
2. Select your vehicle model and model
ye
ar.
3. Click Map Coverage to disp
lay a list of
verified coverage areas on the most
recent update.
4. Click Map Co verage Detai
ls to display a
PDF document with a full listing of all
coverage areas.
u Adobe® Reader®
is required for
viewing and printing the Portable
Document Format (PDF) documents.
To download the latest version of
Adobe Reader, visit http://
get.adobe.com/reader/.

228
uu Customer Assistance u Obtaining a Navigation Update
Reference Information
Obtaining a Navigation
Update
Honda is continually expanding the scope of
the navigation system. Navigation system
software upgrades may be made available
periodically, usually in the fall of each year.
To purchase an updated data file:
1. Ob
tain your vehicle’s VIN number and the
System/Device Infor
mation.
2System/Device Information P. 200
2. Call the Honda Naviga tion Disc Fulfilment
Center at (888) 291-4675, or order
online at:
•U.S.: www.hondan
avi.com
• Canada: www.
honda.ca
Updated data is not available from your
dealer. Howeve

r, the dealer may assist you
in obtaining one out of courtesy. There is no
program for free updates.
Traffic Information
• Continuously updated traffic information is available in certain areas across the
lower 48 U.S. states, Hawaii, and
Canada.
•Visit automobiles.honda.com/traffic for a

complete listing of coverage areas and
other information.
Operation in Alaska,
Hawaii, Canada, and
Puerto Rico
Navigation-equipped vehicles delivered to
Alaska, Hawaii, and Puerto Rico are
equipped with SiriusXM ® hardware, but
SiriusXM ® broadcasting is not available.
There are certain functions that rely on
SiriusXM ® satellite signal coverage which
are not available. Unavailable menu options
will appear gray on the LCD display.
All roads displayed on the map screens are
verified roads. Infor matio

n in this manual
■SiriusXM
® Radio *
■Map Coverage
relating to “unverified”
roads or areas is not
applicable.
Entering a destinati on address or place/
land
mark on another island may result in a
screen caution messag e. This is because
there are no ferry rout es between islands in
the database.
Shipping a Vehicle to the
U.S. Mainland
To receive SiriusXM ® * audio, you must call
SiriusXM ® and set up an account at 
(800) 852-9696.
■ Address and Place Entry
Screens
* Not available on all models

229Continued
Reference Information
Legal Information
User Agreement
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subject to the following terms and
conditions which are ag reed to by you, on
the one hand, and NAVTEQ North America,
LLC (“NT”) and its licensors (including their
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© 2012 NAVTEQ. All rights reserved.
This data includes information taken with
permissi on from

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including © Her Majesty the Queen in Right
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■ END-USER TERMSPersonal Use Only. You agree to use this
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■ TERMS AND CONDITIONScommunication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet management
or similar applications; or (b) with or in
communication with any positioning
devices or any mobile or wireless-connected
electronic or computer devices, including
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Warning. The Data may contain inaccurate
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