tow INFINITI EX 2011 Owner's Guide

Rocking a stuck vehicle
If your vehicle is stuck in sand, snow, mud, etc.,
use the following procedure:
1. Turn off the Vehicle Dynamic Control (VDC)system.
2. Make sure the area in front and behind the vehicle is clear of obstructions.
3. Turn the steering wheel right and left to clear an area around the front tires.
4. Slowly rock the vehicle forward and back- ward.
●Shift back and forth between R (reverse)
and D (drive).
● Apply the accelerator as little as possible
to maintain the rocking motion.
● Release the accelerator pedal before
shifting between R and D.
● Do not spin the tires above 35 MPH
(55 km/h).
5.
If the vehicle cannot be freed after a few tries, contact a professional towing ser-
vice to remove the vehicle.
In case of emergency6-15

TIRE DRESSING
INFINITI does not recommend the use of tire
dressings. Tire manufacturers apply a coating
to the tires to help reduce discoloration of the
rubber. If a tire dressing is applied to the tires,
it may react with the coating and form a com-
pound. This compound may come off the tire
while driving and stain the vehicle paint.
If you choose to use a tire dressing, take the
following precautions:
●Use a water-based tire dressing. The coating
on the tire dissolves more easily with an
oil-based tire dressing.
● Apply a light coat of tire dressing to help
prevent it from entering the tire
tread/grooves (where it would be difficult to
remove).
● Wipe off excess tire dressing using a dry
towel. Make sure the tire dressing is com-
pletely removed from the tire tread/grooves.
● Allow the tire dressing to dry as recom-
mended by tire dressing manufacturer. Occasionally remove loose dust from the inte-
rior trim, plastic parts and seats using a vacuum
cleaner or soft bristled brush. Wipe the vinyl
and leather surfaces with a clean, soft cloth
dampened in mild soap solution, then wipe
clean with a dry soft cloth.
Regular care and cleaning is required in order to
maintain the appearance of the leather.
Before using any fabric protector, read the
manufacturer’s recommendations. Some fabric
protectors contain chemicals that may stain or
bleach the seat material.
Use a cloth dampened only with water, to clean
the meter and gauge lens.
WARNING
Do not use water or acidic cleaners (hot steam
cleaners) on the seat. This can damage the seat
or occupant classification sensors. This can
also affect the operation of the air bag system
and result in serious personal injury.
CAUTION
●
Never use benzine, thinner, or any similar
material. ●
Small dirt particles can be abrasive and dam-
aging to the leather surfaces and should be
removed promptly. Do not use saddle soap,
car waxes, polishes, oils, cleaning fluids,
solvents, detergents or ammonia-based
cleaners as they may damage the leather’s
natural finish.
● Only use fabric protectors approved by
INFINITI.
● Do not use glass or plastic cleaner on meter
or gauge lens covers. It may damage the lens
cover.
AIR FRESHENERS
Most air fresheners use a solvent that could
affect the vehicle interior. If you use an air
freshener, take the following precautions:
● Hanging-type air fresheners can cause per-
manent discoloration when they contact ve-
hicle interior surfaces. Place the air fresh-
ener in a location that allows it to hang free
and not contact an interior surface.
● Liquid-type air fresheners typically clip on
the vents. These products can cause imme-
diate damage and discoloration when
spilled on interior surfaces.
CLEANING INTERIOR
7-4Appearance and care

9 Technical and consumer information
Capacities and recommended fuel/lubricants........ 9-2
Fuel recommendation ........................... 9-3
Engine oil and oil filter recommendation ......... 9-5
Air conditioning system refrigerant and
lubricant recommendations ..................... 9-6
Specifications ..................................... 9-7
Engine ........................................ 9-7
Wheels and tires ............................... 9-8
Dimensions .................................... 9-9
When traveling or registering your vehicle in
another country ................................... 9-9
Vehicle identification ............................. 9-10
Vehicle Identification Number (VIN) plate ........9-10
Vehicle identification number (chassis
number) ...................................... 9-10
Engine serial number .......................... 9-10
F.M.V.S.S./C.M.V.S.S. certification label ..........9-11
Emission control information label ...............9-11
Tire and loading information label ...............9-11
Air conditioner specification label ...............9-12Installing front license plate
.......................9-12
Vehicle loading information .......................9-13
Terms ........................................ 9-13
Vehicle load capacity ........................... 9-15
Loading tips .................................. 9-16
Measurement of weights ....................... 9-16
Towing a trailer .................................. 9-17
Flat towing ................................... 9-17
Uniform tire quality grading .......................9-17
Treadwear .................................... 9-17
Traction AA, A, B and C ........................ 9-17
Temperature A, B and C ....................... 9-18
Emission control system warranty .................9-18
Reporting safety defects .......................... 9-19
Readiness for Inspection/Maintenance (I/M) test ....9-20
Event Data Recorders (EDR) .......................9-21
Owner’s Manual/Service Manual order
information ...................................... 9-21
In the event of a collision ......................9-22

FUEL RECOMMENDATION
VQ35HR engine
INFINITI recommends the use of unleaded pre-
mium gasoline with an octane rating of at least
91 AKI (Anti-Knock Index) number (Research
octane number 96).
If unleaded premium gasoline is not available,
you may use unleaded regular gasoline with an
octane rating of at least 87 AKI number (Re-
search octane number 91), but you may notice a
decrease in performance.
CAUTION
●Using a fuel other than that specified could
adversely affect the emission control sys-
tem, and may also affect warranty coverage.
● Under no circumstances should a leaded
gasoline be used, because this will damage
the three-way catalyst.
● Do not use E-85 fuel in your vehicle. Your
vehicle is not designed to run on E-85 fuel.
Using E-85 fuel can damage the fuel system
components and is not covered by the
INFINITI vehicle limited warranty.
Gasoline specifications
INFINITI recommends using gasoline that meets
the World-Wide Fuel Charter (WWFC) specifica-
tions where it is available. Many of the automo-
bile manufacturers developed this specification
to improve emission system and vehicle perfor-
mance. Ask your service station manager if the
gasoline meets the World-Wide Fuel Charter
(WWFC) specifications.
Reformulated gasoline
Some fuel suppliers are now producing refor-
mulated gasolines. These gasolines are spe-
cially designed to reduce vehicle emissions.
INFINITI supports efforts towards cleaner air
and suggests that you use reformulated gaso-
line when available.
Gasoline containing oxygenates
Some fuel suppliers sell gasoline containing
oxygenates such as ethanol, MTBE and metha-
nol with or without advertising their presence.
INFINITI does not recommend the use of fuels of
which the oxygenate content and the fuel com-
patibility for your INFINITI cannot be readily
determined. If in doubt, ask your service station
manager.
If you use oxygenate-blend gasoline, please
take the following precautions as the usage of such fuels may cause vehicle performance prob-
lems and/or fuel system damage.
●
The fuel should be unleaded and have an oc-
tane rating no lower than that recommended
for unleaded gasoline.
● If an oxygenate-blend, excepting a methanol
blend, is used, it should contain no more than
10% oxygenate. (MTBE may, however, be
added up to 15%.)
● If a methanol blend is used, it should contain
no more than 5% methanol (methyl alcohol,
wood alcohol). It should also contain a suit-
able amount of appropriate cosolvents and
corrosion inhibitors. If not properly formu-
lated with appropriate cosolvents and corro-
sion inhibitors, such methanol blends may
cause fuel system damage and/or vehicle
performance problems. At this time, suffi-
cient data is not available to ensure that all
methanol blends are suitable for use in
INFINITI vehicles.
If any undesirable driveability problems such as
engine stalling or hard hot starting are experi-
enced after using oxygenate-blend fuels, imme-
diately change to a non-oxygenate fuel or a fuel
with a low blend of MTBE.
Take care not to spill gasoline during refueling.
Gasoline containing oxygenates can cause paint
damage.
Technical and consumer information9-3

●GVW (Gross Vehicle Weight) - curb
weight plus the combined weight of
passengers and cargo.
●GVWR (Gross Vehicle Weight Rating) -
maximum total combined weight of
the unloaded vehicle, passengers,
luggage, hitch, trailer tongue load
and any other optional equipment.
This information is located on the
F.M.V.S.S./C.M.V.S.S. label.
●GAWR (Gross Axle Weight Rating) -
maximum weight (load) limit specified
for the front or rear axle. This infor-
mation is located on the
F.M.V.S.S./C.M.V.S.S. label.
●GCWR (Gross Combined Weight Rat-
ing) - The maximum total weight rat-
ing of the vehicle, passengers, cargo,
and trailer.
●Vehicle Capacity Weight, Load limit,
Total load capacity - maximum total
weight limit specified of the load
(passengers and cargo) for the ve-
hicle. This is the maximum combined
weight of occupants and cargo that
can be loaded into the vehicle. If the
vehicle is used to tow a trailer, the
trailer tongue weight must be in-
cluded as part of the cargo load. This
information is located on the Tire and
Loading Information label.
●Cargo capacity - permissible weight of
cargo, the weight of total occupants
weight subtracted from the load limit.
9-14
Technical and consumer information

VEHICLE LOAD CAPACITY
Do not exceed the load limit of your
vehicle shown as “The combined weight
of occupants and cargo” on the Tire and
Loading Information label. Do not ex-
ceed the number of occupants shown as
“Seating Capacity” on the Tire and Load-
ing Information label.
To get “the combined weight of occu-
pants and cargo”, add the weight of alloccupants, then add the total luggage
weight. Examples are shown in the illus-
tration.
Steps for determining correct load
limit
1.Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lbs” on
your vehicle’s placard.
2.Determine the combined weight of
the driver and passengers that will be
riding in your vehicle.
3.Subtract the combined weight of the
driver and passengers from XXX kg or
XXX lbs.
4.The resulting figure equals the avail-
able amount of cargo and luggage
load capacity. For example, if the XXX
amount equals 1400 lbs. and there
will be five 150 lb. passengers in your
vehicle, the amount of available
cargo and luggage load capacity is
650 lbs. (1400 750 (5 x 150) = 650
lbs) or 640 340 (5 x 70) = 300 kg.)
5.Determine the combined weight of
luggage and cargo being loaded on
the vehicle. That weight may not
safely exceed the available cargo and
luggage load capacity calculated in
Step 4.
6.If your vehicle will be towing a trailer,
load from your trailer will be trans-
ferred to your vehicle. Consult this
manual to determine how this re-
duces the available cargo and lug-
gage load capacity of your vehicle.
STI0365
Technical and consumer information9-15

Your new vehicle was designed to be used to
carry passengers and cargo. INFINITI does not
recommend trailer towing, because it places
additional loads on your vehicle’s engine, drive-
train, steering, braking, and other systems.
An INFINITI Towing Guide (U.S. only) is available
on the website at
www.InfinitiUSA.com. This guide includes infor-
mation on trailer towing capability and the
special equipment required for proper towing.
CAUTION
Vehicle damage resulting from towing a trailer
is not covered by INFINITI warranties.
FLAT TOWING
Towing your vehicle with all four wheels on the
ground is sometimes called flat towing. This
method is sometimes used when towing a
vehicle behind a recreational vehicle, such as a
motor home.
CAUTION
●Failure to follow these guidelines can result
in severe transmission damage.
● Whenever flat towing your vehicle, always
tow forward, never backward. ●
DO NOT tow any automatic transmission ve-
hicle with all four wheels on the ground (flat
towing). Doing so WILL DAMAGE internal
transmission parts due to lack of transmis-
sion lubrication.
● For emergency towing procedures refer to
“TOWING RECOMMENDED BY INFINITI” in the
“6. In case of emergency” section of this
manual.
Automatic transmission
To tow a vehicle equipped with an automatic
transmission, an appropriate vehicle dolly
MUST be placed under the towed vehicle’s drive
wheels. Alwaysfollow the dolly manufacturer’s
recommendations when using their product. DOT (Department Of Transportation) Quality
Grades: All passenger car tires must conform to
federal safety requirements in addition to these
grades.
Quality grades can be found where applicable
on the tire sidewall between tread shoulder and
maximum section width. For example:
Treadwear 200 Traction AA Temperature A
TREADWEAR
The treadwear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified gov-
ernment test course. For example, a tire graded
150 would wear one and one-half (1 1/2) times
as well on the government course as a tire
graded 100. The relative performance of tires
depends upon actual conditions of their use,
however, and may depart significantly from the
norm due to variations in driving habits, service
practices and differences in road characteristics
and climate.
TRACTION AA, A, B AND C
The traction grades, from highest to lowest, are
AA, A, B and C. Those grades represent the
tire’s ability to stop on wet pavement as mea-
sured under controlled conditions on specified
TOWING A TRAILER
UNIFORM TIRE QUALITY GRADING
Technical and consumer information9-17

FilterAir cleaner housing filter ..........8-16
Changing engine oil and filter ........8-8
Flashers (See hazard warning flasher
switch) ..................... .2-39
Flat tire ...................... .6-2
Flat towing ................... .9-17
Floor mat cleaning ................ .7-5
Fluid Automatic transmission fluid (ATF) .....8-11
Brake fluid ................. .8-12
Capacities and recommended fuel/
lubricants .................. .9-2
Engine coolant ................ .8-6
Engine oil .................. .8-8
Power steering fluid .............8-11
Window washer fluid .............8-12
FM-AM-SAT radio with Compact Disc (CD)
player ...................... .4-62
Fog light switch ................ .2-39
Forward Collision Warning (FCW) system . . .5-66
Front passenger air bag and status light . . .1-44
Front power seat adjustment ...........1-2
Front seat, Front seat adjustment ........1-2
Front-seat active head restraint .........1-9
Fuel Capacities and recommended fuel/
lubricants .................. .9-2
Fuel economy ................ .5-73
Fuel economy information (display) . . . .4-10
Fuel octane rating .............. .9-3
Fuel recommendation .............9-3
Fuel-filler cap ................ .3-17
Fuel-filler door ............... .3-17
Gauge .................... .2-8
LOOSE FUEL CAP warning ..........3-19Fuses
...................... .8-20
Fusible links .................. .8-20
G
Garage door opener, HomeLink Universal
Transceiver ................... .2-57
Gascap..................... .3-17
Gauge ....................... .2-5
Engine coolant temperature gauge .....2-7
Fuel
gauge .................. .2-8
Odometer ................... .2-6
Speedometer ................. .2-6
Tachometer .................. .2-7
Trip computer ................ .2-27
General maintenance .............. .8-2
Glove box .................... .2-46
H
Hands-free phone system, Bluetooth
(models with navigation system) ........4-93
Hands-free phone system, Bluetooth
(models without navigation system) .....4-103
Hazard warning flasher switch .........2-39
Head restraints .................. .1-6
Headlights Aiming control (See adaptive front
lighting system (AFS)) ............2-37
Bulb replacement ............. .8-25
Headlight switch .............. .2-35
Xenon headlights ............. .2-34
Headrest, Adjustable headrest ..........1-9
Heated seats .................. .2-40Heater
Automatic climate control ..........4-39
Engine block heater .............5-85
HomeLink Universal Transceiver ........2-57
Hood release .................. .3-16
Hook Coat hooks ................. .2-48
Luggage hook ............... .2-48
Horn ....................... .2-40
I
Ignition switch (Push-button) ...........5-8
Immobilizer system .............. .2-31
In-cabin microfilter ............... .4-47
Indicator Dot matrix display ............. .2-20
Lights .................... .2-17
INFINITI

Vehicle Immobilizer System . .....2-31
INFINITI voice recognition system .......4-116
INFO button ................... .4-8
Inside mirror .................. .3-21
Inspection/maintenance (I/M) test . . . . . . .9-20
Instrument brightness control .........2-38
Instrument panel ................ .2-4
Intelligent Brake Assist (IBA) off indicator
light ....................... .2-18
Intelligent Brake Assist (IBA) system .....5-69
Intelligent cruise control (ICC) system,
Preview function ................ .5-54
Intelligent Cruise Control (ICC) system (Full
Speed Range) .................. .5-34
Intelligent Cruise Control (ICC) system
warning light .................. .2-14
Intelligent Key .................. .3-2
10-3

Touch screen system.............. .4-5
Towing Flat towing ................. .9-17
Tow truck towing .............. .6-11
Towing a trailer ............... .9-17
TPMS, Tire pressure monitoring system .....5-3
TPMS, Tire pressure warning system ......6-2
Trailer towing .................. .9-17
Transceiver, HomeLink Universal
Transceiver ................... .2-57
Transmission Automatic transmission fluid (ATF) .....8-11
Driving with automatic transmission . . . .5-12
Transmission selector lever lock release . .5-15
Transmitter (See remote keyless entry
system) ..................... .3-13
Traveling or registering your vehicle in
another country ................. .9-9
Trip computer .................. .2-27
Trip odometer ................. .2-27
Turn signal switch ............... .2-39
U
Underbody cleaning ............... .7-3
Uniform tire quality grading ...........9-17
USB memory operation .............4-70
V
Vanity mirror .................. .3-24
Vanity mirror lights .............. .2-56
Variable voltage control system ........8-15
Vehicle Dimensions ................. .9-9Identification number (VIN)
.........9-10
Loading information .............9-13
Recovery (freeing a stuck vehicle) .....6-14
Security system .............. .2-29
Vehicle dynamic control (VDC) off switch .2-43
Vehicle dynamic control (VDC) system . . .5-82
Vehicle dynamic control (VDC) warning
light ..................... .2-17
Vehicle information and settings
(display) ................... .4-8
Ventilators ................... .4-38
Voice command (Bluetooth Hands-Free
Phone System) ................ .4-108
Voice command (INFINITI voice recognition
system) ................. .4-122,

4-132
Voice recognition system ............4-116
Voice recognition, Alternate command
mode ...................... .4-129
Voice recognition, Standard mode ......4-116
W
Warning Dot matrix display ............. .2-20
Hazard warning flasher switch .......2-39
Lane departure warning (LDW) system . . .5-18
Lights .................... .2-12
Tire pressure monitoring system
(TPMS) .................. .5-3, 6-2
Warning/indicator lights and audible
reminders .................. .2-11
Warning labels, Air bag warning labels . . . .1-49
Warning light Air bag warning light .........1-49, 2-16
All-wheel drive (AWD) warning light . . . .2-12 Anti-lock braking system (ABS) warning
light
..................... .2-12
Brake warning light .............2-13
Intelligent Key warning light ........2-14
Lane departure warning light ........2-14
Low tire pressure warning light . ......2-15
Seat belt warning light and chime .....2-16
Warranty, Emission control system
warranty ..................... .9-18
Washer switch, Windshield wiper and
washer switch ................. .2-32
Washing ..................... .7-2
Waxing ...................... .7-2
Welcome light ................. .2-54
Wheel/tire size ................. .9-8
Wheels and tires ................ .8-28
Care of wheels ................ .7-3
Cleaning aluminum alloy wheels .......7-3
Window washer fluid .............. .8-12
Window(s) Cleaning ................... .7-3
P1ower windows .............. .2-50
Windshield wiper and washer switch . . . . .2-32
Wiper Windshield wiper and washer switch . . .2-32
Wiper blades ................ .8-17
X
Xenon headlights ............... .2-34
10-7