phone INFINITI QX4 2001 Factory User Guide

NOTE:
After replacing IVCS unit, set up the replaced IVCS unit. Refer
to ªSystem Setting (When IVCS Unit is Replaced.)º in EL-381.
SYMPTOM CHART 2 (BASED ON SYMPTOM)NBEL0184S04Before referencing this chart, confirm the operation of the indicator
lamps. Refer to ªPRELIMINARY CHECKº in EL-369. If the indica-
tors show the system is malfunctioning, perform the self-diagnosis
using CONSULT-II.
Symptom Diagnoses/service procedure Reference page
ªMAYDAYº, ªINFORMATIONº, ªRE-DIALº,
ªNO SERVICEº indicator lamps do not illu-
minate when ignition switch is turned to ON
position. (Bulb check is NG.)1. Power supply and ground circuit for IVCS unit check EL-371
2. Indicator lamps check EL-372
Mayday/Information call does not operate.1. IVCS switch check EL-373
2. INFINITI Communicator operation check in demonstration
modeEL-379
Remote door unlocking function does not
operate.1. Back door handle switch check EL-374
2. Remote door unlock function check EL-374
3. INFINITI Communicator operation check in demonstration
modeEL-379
Stolen vehicle tracking function does not
operate.1. Stolen vehicle tracking setting check
(Check whether the function is disabled or not.)EL-375
2. INFINITI Communicator operation check in demonstration
modeEL-379
Alarm notification function does not oper-
ate.1. Alarm notification setting check
(Check whether the function is disabled or not.)EL-375
2. INFINITI Communicator operation check in demonstration
modeEL-379
Hands free telephone cannot be operated
by using steering switch.
(Cellular phone operates properly by using
handset.)1. Telephone steering switch check EL-377
No sounds related to the telephone are
heard from Front RH speaker. (If the audio
does not operate properly, check the audio
system.)1. Check harness for open or short between IVCS unit and
audio unit.Ð
The ªNO SERVICEº indicator lamp is not
turned off. (Even if a contract with tele-
phone carrier has not been made, the indi-
cator lamp remains illuminated.)1. Make sure the vehicle is in an area with cellular service. Ð
2. Check cellular phone antenna feeder cable connection. Ð
Cellular phone does not operate properly.1. Check hand set connector connection. Ð
2. Check hand set. Ð
No sound is transmitted to the other party
by hands free telephone.1. Check harness for open or short between IVCS unit and
microphone.Ð
2. Replace microphone. (IVCS switch assembly) Ð
INFINITI COMMUNICATOR (IVCS)
Trouble Diagnoses (Cont'd)
EL-370

TELEPHONE STEERING SWITCH CHECK=NBEL0184S14
1 CHECK POWER SUPPLY FOR STEERING SWITCH
Check power supply for steering switch.
Does horn work?
Ye s©Check the following.
I10A fuse (No. 54, located in fuse and fusible link box)
IHorn relay
IHarness for open or short
No©GO TO 2.
2 CHECK STEERING SWITCH SUB-HARNESS
1. Remove driver's air bag module. For removal procedure, refer to RS section.
2. Check steering switch sub-harness for open or short and ground screw.
For details of the harness circuit, refer to ªSTEERING SWITCHº, EL-30.
OK or NG
OK©Check harness for open or short between telephone steering switch and IVCS unit. If the
circuit is OK, replace telephone steering switch.
NG©Replace or repair the harness.
Trouble Diagnoses for Intermittent IncidentNBEL0185DESCRIPTIONNBEL0185S01An intermittent incident may be occurring if all of the following conditions exist.
IBoth ªMAYDAYº emergency and ªINFORMATIONº indicators have shown that the system is malfunction-
ing.
ICONSULT-II self-diagnosis result screen indicates a trouble code with ªTIME=1orgreaterº.
IThe INFINITI Communicator system has not been previously serviced.
To find out the cause of a malfunction, follow the procedures shown below.
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INFINITI COMMUNICATOR (IVCS)
Trouble Diagnoses (Cont'd)
EL-377

SEL528V
4. Touch ªBACKº key of CONSULT-II until ªSELECT SYSTEMº
appears, then turn off CONSULT-II.
5. Turn ignition switch to the OFF position.
6. Disconnect CONSULT-II DDL connector.
7. Start the engine.
8. Touch the ªMAYDAYº or ªINFORMATIONº switches. Then the
system will call the demonstration center.
SEL529V
9. Check INFINITI Communicator operation.
IIf contact with Communicator Response Center is successful,
system is OK.
NOTE:
During the system contact to Communicator Response Cen-
ter in demonstration mode, ªREDIALº and ªNO SERVICEº indi-
cators blink alternately.
SEL530V
IIf ªNO SERVICEº indicator illuminates and the contact to Com-
municator Response Center is unsuccessful, retry from other
location where the cellular connection seems good. (e.g.;
move the vehicle outside of the workshop and retry.)
NOTE:
If ªNO SERVICEº indicator frequently illuminates from a loca-
tion where the cellular connection seems good, check the con-
nection of the feeder cable for the cellular phone antenna.
SEL531V
IIf ªREDIALº indicator lamp illuminates and the contact to Com-
municator Response Center is unsuccessful, the cellular net-
work is busy or there are no open cellular channels. The sys-
tem will redial automatically.
NOTE:
If redial fails several times, confirm whether the roaming
agreement of customer's cellular provider at the vehicle loca-
tion is available or not.
WARNING:
IMake sure to turn the demonstration mode OFF before
returning the vehicle to the owner.
IIn the demonstration mode, any service from Communica-
tor Response Center is not available. Therefore, even if
the customer encounters an emergency, no service will be
dispatched.
INFINITI COMMUNICATOR (IVCS)
Demonstration Mode (Cont'd)
EL-380

System Setting (When IVCS Unit is Replaced)NBEL0187DESCRIPTIONNBEL0187S01When the IVCS unit is replaced, carry out the following data set-
tings.
IPhone setup Ð Data setting regarding NAM (Number Assign-
ment Module)
IPhone number Ð Phone number setting
NOTE:
IData must not be updated without prior approval from the
customer.
INAM and phone number can be programed by using hand-
set. For details, refer to the handset operation manual.
IThe IVCS unit does not permit updating of NAM more than
15 times.
WORK FLOWNBEL0187S02
SEL108WC
*1: EL-382 *2: EL-383 *3: EL-384
NOTE:
IIf a Communicator Response Center operator does not
come on line even though the system activates, the sys-
tem may not be properly configured. Call the Communica-
tor Response Center at 1-888-427-4812 to verify the con-
figuration information.
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INFINITI COMMUNICATOR (IVCS)
System Setting (When IVCS Unit is Replaced)
EL-381

IWhenever dialing the above number, information about
the vehicle is required by the operator. For details, refer to
EL-348.
INever release the vehicle to the customer unless INFINITI
Communicator system operation is verified by a Commu-
nicator Response Center operator coming on line.
SEL456W
PHONE NUMBER SETTINGNBEL0187S031. Touch ªCONFIGURATIONº.
2. Touch ªPHONE NUMBERº.
SEL715W
3. Touch ªWRITEº or ªREWRITEº.
IIf no phone number is previously memorized, the display
shows ªThis unit has no cellular phone number programmedº.
SEL458W
IIf the phone number is previously memorized, the display
shows the current phone number.
ITo erase the phone number, touch ªERASEº.
SEL459W
4. Input new phone number.
5. Touch ªENTERº.
INFINITI COMMUNICATOR (IVCS)
System Setting (When IVCS Unit is Replaced) (Cont'd)
EL-382

SEL460W
6. Touch ªOKº.
7. Carry out the next system setting or contact Communicator
Response Center and information them that data has been
updated or the IVCS unit has been replaced. For details, refer
to EL-381.
NOTE:
Whenever the phone number is updated or the IVCS unit is
replaced, the INFINITI Communicator system automatically
contacts the Communicator Response Center the first time the
vehicle is started.
SEL461W
PHONE SET UPNBEL0187S041. Touch ªCONFIGURATIONº.
2. Touch ªPHONE SET UPº.
SEL716W
3. Touch ªWRITEº or ªREWRITEº.
IIf no data is previously memorized, the display shows ªThis
unit has no required data programmedº.
SEL463W
IIf NAM (Number Assignment Module) data is previously
memorized, the display shows the current NAM data.
ITo erase the NAM, touch ªERASEº.
SEL464W
4. Input new NAM data.
ISYS ID (Carrier system ID number) Ð Available number: 0 to
32765
IGR ID (Group ID mark) Ð Available number: 0 to 15
IOVERLOAD CLASS (Access overload class) Ð Available
number: 0 to 15
ISECURITY CODE (User security code)
IUNLOCK CODE
IINIT PAGE CH (Initial paging channel)
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INFINITI COMMUNICATOR (IVCS)
System Setting (When IVCS Unit is Replaced) (Cont'd)
EL-383

NOTE:
If an unavailable number is input as ªSYS IDº, ªGR IDº or
ªOVERLOAD CLASSº, CONSULT-II may be locked. In such
cases, disconnect the vehicle battery cable once and then
setup the system again.
5. Touch ªENTERº.
SEL465W
6. Touch ªOKº.
7. Carry out the next system setting or contact Communicator
Response Center and inform them that data has been updated
or IVCS unit has been replaced. For details, refer to EL-381.
NOTE:
Whenever the phone number is updated or the IVCS unit is
replaced, the INFINITI Communicator system automatically
contacts the Communicator Response Center the first time the
vehicle is stared.
SEL466W
STOLEN VEHICLE TRACKING/ALARM NOTIFICATION
SETTING CHECK
NBEL0187S051. Touch ªCONFIGURATIONº.
2. Touch ªVEHICLE TRACKINGº or ªALARM NOTIFICATIONº.
SEL467W
3. This function should always be ªONº (function activate.)
NOTE:
IIf either setting is ªOFFº, contact the Communicator
Response Center at 1-888-427-4812 to verify the system
setting.
IWhenever dialing the above number, information about
the vehicle is required by the operator. For details, refer to
EL-348.
INFINITI COMMUNICATOR (IVCS)
System Setting (When IVCS Unit is Replaced) (Cont'd)
EL-384

Symptom Possible cause Repair order
No route is displayed.No object route is searched near destination
area.Adjust position to wide road (brown) near des-
tination area. In an area where traffic direction
is displayed separately, pay close attention to
the direction of travel. Set the destination area
and the way point over the road.
Starting point and destination areas are very
near.Move destination areas away from starting
point on the screen.
Recommended route which has
been passed disappears from the
display.The recommended route is divided into indi-
vidual control segments. When way point 1 is
passed, the data from the starting point to the
way point 1 is erased.This is not abnormal.
Search recommends roundabout
route.There may be special conditions for roads
near the starting point and destination area
(one-way traffic, etc.). A roundabout route may
be displayed.Slightly change starting point and destination
area settings.
Landmark display does not show
actual conditions.Mistaken or missing map data may result in
erroneous display.Change map CD.
Recommended route drawn
slightly away from starting point,
way points, and destination area.Course search data may not exist for closely
positioned starting point, way points, and des-
tination area shown on the map. Route guide
starting point, way point, and destination point
may be separated.Set the destination area to the general route
(indicated by a thick brown line). However,
even if the selected route is a major one,
appropriate route search data may not be
available.
LOCATION OF CAR MARKERNBEL0235S04IIf the vehicle has been parked in a multi-level parking facility or underground parking facility, the car marker
position may be inaccurate immediately after exiting the parking facility.
IThe GPS accuracy is within±100 m (300 ft). Even when receiving conditions are excellent, further posi-
tional correction may not occur.
STREET INDICATIONNBEL0235S05IStreet names displayed on the map may differ from the actual street names.
IAn ªUnknown Streetº message may appear on the map in place of street name information.
RESEARCHNBEL0235S06IPosition may be searched by house number. However, the displayed position and street may differ from
the actual position and street.
IWhen position is searched using POI, the displayed position may differ from the actual position.
ISome data may not be available for new buildings and other structures in a map.
GPS ANTENNANBEL0235S07IDo not place metal objects above the GPS antenna mounted on the rear parcel shelf. This will cause
interference with signal reception.
IDo not place mobile telephones or vehicle radio transceivers in close proximity to the GPS antenna
mounted on the rear parcel shelf. This may cause interference with signal reception.
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NAVIGATION SYSTEM
This Condition is Not Abnormal (Cont'd)
EL-431