ESP JAGUAR XFR 2010 1.G Workshop Manual
[x] Cancel search | Manufacturer: JAGUAR, Model Year: 2010, Model line: XFR, Model: JAGUAR XFR 2010 1.GPages: 3039, PDF Size: 58.49 MB
Page 2076 of 3039
CAN Harness Architecture
For a detailed description of the CAN Networks and architecture, refer to the relevant Description and Operation section in the
Workshop Manual.
CAN Network Integrity Tests
If a control module is suspected of non-communication, the Network Integrity test application available on the manufacturer
approved diagnostic system can be used to confirm if communication is possible between the control modules on the vehicle
and the manufacturer approved diagnostic system (via the J1962 diagnostic connector ). The results from the test can be used
to determine if either a single module or multiple modules are failing to communicate.
CAN Terminating Modules
If the Network Integrity test indicates that one or more module on one of the CAN networks (HS or MS) are failing to
communicate, there are several checks that can be made. The first step is to identify if both of the CAN terminating modules
on each individual CAN Bus are communicating. If both CAN terminating modules for each individual CAN Bus are
communicating (identified via the Network Integrity test), then it can be confirmed that the main 'backbone' of the CAN
harness is complete. The main 'backbone' of the CAN harness consists of all the modules connected to the CAN harness via a
'loop' configuration and also includes the two terminating modules.
Communication with both CAN terminating modules via the Network Integrity test confirms the physical integrity of the main
'backbone' of the CAN harness (and the harness spur to the J1962 diagnostic connector). This means that there is no
requirement to check the resistance of the CAN Network. This is because the standard check for 60 ohms across the CAN High
and CAN Low lines will not provide any additional information regarding the physical condition of the CAN harness, beyond
what has already been determined from the Network Integrity test.
Non-Communication of a Terminating Module
If a Network Integrity test reveals a terminating module is failing to communicate it can indicate a break in the main
'backbone' of the CAN harness. The first checks should always be to confirm the power and ground supplies to the
non-communicating module are correct. Providing these are correct, the resistance between the CAN High and CAN Low lines at
the J1962 connector can be checked to determine the integrity of the main 'backbone' of the CAN harness. After disconnecting
the battery a reading of 120 ohms would indicate an open circuit in the main 'backbone' of the CAN harness. Alternatively, a
reading of 60 ohms would indicate that there is no open circuit fault with the main 'backbone' of the CAN harness.
It is worth noting that even if one of the terminating modules is disconnected from the CAN harness, communications between
the modules still connected may still be possible. Therefore communication between the manufacturer approved diagnostic
system and the connected modules may also be possible.
Locating CAN Harness Open Circuits
In the case where multiple modules, including a terminating module, are failing to communicate, having first confirmed the
power and ground supplies are correct, the approximate location of the open circuit can be identified from analysis of the
Network Integrity test results and reference to the relevant CAN network circuit diagrams. For example, if an open circuit
existed in a certain position on the CAN harness, any module positioned on the Network between the J1962 connector and the
open circuit should return a response during the Network Integrity test. No responses would be returned from any modules
past the open circuit fault in the Network.
CAN Harness 'Spur' Type Configuration Circuits
If, after the initial checks (Network Integrity test using the manufacturer approved diagnostic system, and power and ground
supplies to the module have been checked and confirmed as correct), a module that is connected to the CAN harness via a
'spur' type configuration is suspected of not communicating, then the physical integrity of the CAN harness 'spur' can be
checked.
This is most easily undertaken by individually checking the continuity of the CAN High and CAN Low lines between the
non-communicating module connector (with the module disconnected) and the J1962 diagnostic connector.
'Lost Communications' DTCs
As well as the methods described so far in this document, which can be used to determine the location of an open circuit in
the CAN harness, 'Lost Communications' DTCs can also be used for this purpose. Lost communication DTCs mean that a
module is not receiving CAN information from another module.
For example, if a global DTC read were to be carried out, only DTCs stored in the modules that the manufacturer approved
diagnostic system could communicate with would be displayed. If there was an open circuit fault in a certain position on the
CAN harness, the modules that could display DTCs would all be prior to the open circuit on the Network, and these modules
should display 'Lost Communications' DTCs with all the modules located on the Network past the open circuit fault.
'Bus off' DTCs
The references to bus and its condition refer to the network concerned and the modules on that network.
If a module logs a 'Bus Off' DTC, it means that the module has detected CAN transmission errors and has disabled it's own
CAN transmissions and disconnected itself from the network in an attempt to allow the rest of the network to function. At this
point the 'Bus Off' DTC is set. A common cause of 'Bus Off' DTCs can be a short circuit in the CAN network.
Page 2084 of 3039
Are the power and ground circuits within specification?
Yes
GO to J2. No
Repair the power and/or ground circuit J2: TOUCH SCREEN DISPLAY TEST 2 1 Reconnect the MOST harness to the touch screen display 2 Check the touch screen display for indication of a MOST network fault Has the MOST network been restored?
Yes
Tests inconclusive. Repeat the tests from beginning. GO to Pinpoint Test B. No
Install a new touch screen display DTC Index
Central Junction Box (CJB)
CAUTIONS:
Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not guarantee
confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle
When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part number
3548-1358-00
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
warranty policy and procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to
the installation of a new module/component
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system)
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places and with a
current calibration certificate. When testing resistance, always take the resistance of the digital multimeter leads into account
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion
If diagnostic trouble codes are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent
concern may be the cause. Always check for loose connections and corroded terminals
Where an 'on demand self-test' is referred to, this can be accessed via the 'diagnostic trouble code monitor' tab on the
manufacturers approved diagnostic system
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required
DTC Description Possible Cause Action B00D511
Restraint System
Passenger Disable
Indicator
PAD lamp supply circuit - short
to ground Refer to the electrical circuit diagrams and check PAD
lamp supply circuit for short to ground B00D512
Restraint System
Passenger Disable
Indicator
PAD lamp supply circuit - short
to power Refer to the electrical circuit diagrams and check PAD
lamp supply circuit for short to power B00D513
Restraint System
Passenger Disable
Indicator
PAD lamp supply circuit - open
circuit Refer to the electrical circuit diagrams and check PAD
lamp supply circuit for open circuit
Page 2093 of 3039
DTC Description Possible Cause Action U300362 Battery Voltage
Mis-match in battery voltage,
of 2 volts or more, between
CJB and RJB Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system. Rear Junction Box (RJB)
CAUTIONS:
Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not guarantee
confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle
When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part number
3548-1358-00
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
warranty policy and procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to
the installation of a new module/component
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system)
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places and with a
current calibration certificate. When testing resistance, always take the resistance of the digital multimeter leads into account
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion
If diagnostic trouble codes are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent
concern may be the cause. Always check for loose connections and corroded terminals
Where an 'on demand self-test' is referred to, this can be accessed via the 'diagnostic trouble code monitor' tab on the
manufacturers approved diagnostic system
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required
DTC Description Possible Causes Action P046011
Fuel Level Sensor
A Circuit
Fuel level sensor A
analogue input circuit -
short to ground Carry out any pinpoint test associated with this DTC using the
manufacturer approved diagnostic system. Refer to the electrical
circuit diagrams and check fuel level sensor A analogue input
circuit for short to ground P046015
Fuel Level Sensor
A Circuit
Fuel level sensor A
analogue input circuit -
short to power, open
circuit Carry out any pinpoint test associated with this DTC using the
manufacturer approved diagnostic system. Refer to the electrical
circuit diagrams and check fuel level sensor A analogue input
circuit for short to power, open circuit P057112
Brake Switch A
Circuit
Footbrake switch digital
input signal circuits -
short to power Refer to the electrical circuit diagrams and check footbrake switch
digital input signal circuits for short to power P123012
Fuel Pump Low
Speed
Malfunction
(VLCM)
High Side output not
driven - Diagnosis
feedback indicates output
is short to power Refer to the electrical circuit diagrams and check fuel pump
delivery module for short to power
Page 2127 of 3039
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required.
DTC Description Possible Causes Action B1087-83
LIN Bus "A" - Value of
signal protection
calculation incorrect
Checksum of the received LIN
frame from battery backed
sounder, roof header console,
and/or rain/light sensor is
incorrect
Check operation of rain/light sensor by
covering sensor or applying water to screen,
install a new sensor as required B1087-88 LIN Bus "A" - Bus off
Bus off. Battery backed sounder,
roof header console, and/or
rain/light sensor LIN circuit -
short to ground, power
Carry out any pinpoint tests associated with
this DTC using the manufacturer approved
diagnostic system. Refer to the electrical
circuit diagrams and check battery backed
sounder, roof header console, and rain/light
sensor LIN circuit for short to ground, power B108F-23
Cabin Lock/Unlock
Switch - Signal stuck
low
Cabin lock/unlock switch signal
stuck
Switch pressed for longer than
20 seconds
Switch circuit short circuit to
power or ground
Switch failure
Check the switch operation and
serviceability. Refer to the electrical circuit
diagrams and check the switch circuit B109C-11
Front Courtesy Light -
Circuit short to ground
Short to ground
Refer to the electrical circuit diagrams and
test front courtesy light circuit for short to
ground B109C-15
Front Courtesy Light -
Circuit short to battery
or open
Short to power or open circuit
Refer to the electrical circuit diagrams and
test front courtesy light circuit for short to
power or open circuit B10EB-11
Driver Door Double
Locking Motor - Circuit
short to ground
Driver door double locking motor
control circuit - short to ground
Refer to the electrical circuit diagrams and
test driver door double locking motor control
circuit for short ground B10EB-15
Driver Door Double
Locking Motor - Circuit
short to battery or open
Driver door double locking motor
control circuit - short to power,
open circuit
Carry out any pinpoint tests associated with
this DTC using the manufacturer approved
diagnostic system. Refer to the electrical
circuit diagrams and test driver door double
locking motor control circuit for short to
power or open circuit B10EC-11
Passenger Door Double
Locking Motor - Circuit
short to ground
Passenger door double locking
motor control circuit - short to
ground
Refer to the electrical circuit diagrams and
test passenger door double locking motor
control circuit for short ground B10EC-15
Passenger Door Double
Locking Motor - Circuit
short to battery or open
Passenger door double locking
motor control circuit - short to
power, open circuit
Carry out any pinpoint tests associated with
this DTC using the manufacturer approved
diagnostic system. Refer to the electrical
circuit diagrams and test passenger door
double locking motor control circuit for short
to power or open circuit B10ED-11
Rear Door Driver Side
Double Locking Motor -
Circuit short to ground
Rear door driver side double
locking motor control circuit -
short to ground
Refer to the electrical circuit diagrams and
test rear door driver side double locking
motor control circuit for short ground B10ED-15
Rear Door Driver Side
Double Locking Motor -
Circuit short to battery
or open
Rear door driver side double
locking motor control circuit -
short to power, open circuit
Carry out any pinpoint tests associated with
this DTC using the manufacturer approved
diagnostic system. Refer to the electrical
circuit diagrams and test rear door driver
side double locking motor control circuit for
short power, open circuit
Page 2143 of 3039
7 Low frequency antenna - front 8 Low frequency antenna - center 9 Low frequency antenna - rear 10 Radio frequency receiver 11 Start control module 12 CJB (central junction box) 13 Instrument cluster 14 Megafuse (250 amp)
System Operation
The passive start function prevents the vehicle from being started by unauthorized persons. It does this by immobilizing the
ignition, fuel and engine crank functions. The system is automatic and requires no input from the driver.
At the request of the CJB, the keyless vehicle module prompts each of the Low Frequency (LF) antennae to output a signal. When the Smart Key is in the vehicle cabin, it detects the LF signals and responds with a Radio Frequency (RF)
data-identification signal back to the keyless vehicle module via the RF receiver.
If the data received matches that stored in the keyless vehicle module it continues the passive start process by
communicating a 'Smart Key valid’ signal to the CJB via the medium speed CAN (controller area network) bus.
Once the CJB receives the authorization and confirms a response with an internal calculation, it passes the result to the
instrument cluster on the medium speed CAN bus.
Before the instrument cluster sends a mobilization signal to the ECMit will exchange encrypted data with: The electric steering lock mechanism to authorize unlocking the steering column.
The RJB to authorize fuel pump operation. Once the RJB receives the authorization and confirms the response with an internal calculation, it will enable the FPDM (fuel pump driver module).
The CJB to authorize the ignition status. If the drive selector is in the park position and the driver presses the brake
pedal and simultaneously presses the start/stop switch, the CJB interprets this as an engine crank request. Before the
engine crank request is allowed, the CJB compares a brake pressure signal received from the ABS module. The brake pressure signal is compared to an internally stored threshold value within the CJB. If the signal is greater than the
stored threshold value, a crank request signal is sent to the ECM on the high speed CAN bus.
Once these factors have been confirmed, and the vehicle is in 'Park', the engine can be started by pressing the brake pedal and
the Stop/Start button simultaneously.
NOTES:
If the keyless vehicle module fails to locate the Smart Key, the message 'SMART KEY NOT FOUND PLEASE INSERT IN
SLOT' will appear in the instrument cluster message center. When inserted the start control module will read the transponder
within the Smart Key. If the transponder identification is valid, authorization will be transmitted to the instrument cluster on
the LIN (local interconnect network) bus.
When the vehicle is delivered from the factory the passive start function is inhibited. In this condition the vehicle can
only be started by placing the Smart Key in the start control module. The system should be switched on during the Pre-Delivery
Inspection (PDI) using the Jaguar approved diagnostic system. For additional information, refer to the PDI Manual.
To ensure optimum long term reliability of the smart key the battery must be replaced with a brand new, unused battery. If a
used battery is installed the "SMART KEY BATTERY LOW" message may not be cleared. To avoid contamination of the contacts
the battery should be removed from its packaging and installed into the smart key while wearing gloves. To confirm that the
replacement battery is working correctly press the unlock button twice while holding the smart key outside the vehicle, then
enter the vehicle with the smart key, press the start button and confirm that the "SMART KEY BATTERY LOW" message is not
displayed.
Start Control Module Component Description
The start control module is used if the keyless vehicle module is unable to authorise the Smart Key.
If the keyless vehicle module is unable to identify the Smart Key, for example if the Smart Key battery voltage is low or there
is local RF interference, the transponder within the Smart Key can be read in the conventional manner. The driver will be
alerted to this by a chime and a message in the instrument cluster message center 'SMART KEY NOT FOUND PLEASE INSERT IN
SLOT'.
Once inserted the start control module will read the transponder within the Smart Key. If the transponder identification is
valid, authorization will be transmitted to the instrument cluster on the LIN bus.
NOTE: Inserting the Smart Key into the start control module will not charge the Smart Key battery. The battery is
non-chargeable and must be replaced if defective.
Page 2144 of 3039
A message 'REMOVE SMART KEY' will be displayed if the Smart Key is still in the start control module and the driver's door is
opened.
Low Frequency Antenna
Three Low Frequency (LF) antennae for the passive start system are positioned in specific locations in the vehicle; refer to
Component Location graphic.
NOTE: On vehicles with the passive entry system, five additional antennae are used; one integrated into the rear bumper
and one in each door handle assembly. These are only used by the passive entry system and have no function in the passive
start system.
The keyless vehicle module transmits an LF signal via the antennae which is received by the Smart Key. The Smart Key then
responds by transmitting a Radio Frequency (RF) signal which is received by the RF receiver and passed to the keyless vehicle
module for authorization.
Keyless Vehicle Module
The keyless vehicle module controls signal transmissions to and from the Smart Key and provides authorization to allow the
vehicle to be started. The module has a medium speed CAN connection to the CJB for authorizing vehicle starting.
Radio Frequency Receiver
The Radio Frequency (RF) receiver transmission is received from the Smart Key to enable key identification.
Page 2145 of 3039
Anti-Theft - Passive (Description and Operation), Anti-Theft - Passive (Description and Operation).
Inspection and Verification
Anti-theft - Passive
The best method to confirm the correct operation of the Passive Anti-Theft System (PATS) is to check the LED (located in the
center of the instrument panel). The LED should illuminate solid for 3 seconds, when the ignition status is set to ON, and then
extinguish. This validates all PATS functions (i.e. the key transponder matches a stored key code, the challenge/response
sequence between the respective modules was successful resulting in the EMS being enabled).
Ignition fails to operate
Check that the smart key is located within the vehicle interior, and that it is the correct one for the vehicle.
Insert the smart key into the start control unit (located at out board side of driver instrument panel lower panel), this is an
alternative method to allow Ignition On/Engine Start.
Check that the start button circuit to the CJB is not open circuit or short circuit to power.
Check that the Low Speed CAN network is not malfunctioning, i.e. open circuit or short circuit. This would mean that the
remote keyless entry module, Central Junction Box (CJB) and instrument cluster would be unable to communicate.
Engine fails to crank
If a PATS fault is detected, the LED will flash for 60 seconds at 4Hz with a 50% duty cycle. At the end of this period, the LED
will flash a 2 digit code; this code is repeated 10 times. The meaning of these fault codes along with the frequency of flashing
is given in the accompanying table. As a general rule a fault code of 16 or less will cause the vehicle not to crank. Additionally,
the manufacturer approved diagnostic system should be used to check the instrument cluster, CJB & ECM for Diagnostic Trouble
Codes (DTCs).
One potential occurrence for failing to crank could be due to the P & N start switch (input to the ECM).
Check the Crank Request output from the CJB to ECM is not short circuit to ground or open circuit. www.JagDocs.com
Page 2146 of 3039
Check the Starter Relay circuit.
NOTE: On petrol engine variants, due to Smart Start, both sides of Relay Coil are switched directly from ECM (If
conditions correct). On diesel engine variants the low side only is switched directly from the ECM.
Check that the Steering Column Lock correctly operates and the steering wheel can turn freely.
Check that the High Speed CAN network is not malfunctioning, i.e. the CAN circuit is open or short circuit. This would mean
that the instrument cluster and ECM would be unable to communicate resulting in no Challenge being performed to enable the
ECM. This would be supported by LED Flash Code 24, see PATS Fault Code Table.
Also check the CAN network between the ABS module and the CJB. The CJB uses the CAN_BrakePressureTMC signal to
determine if the brake pedal has been pressed in order to allow an engine crank. The CJB uses a value of 0x05, if the CJB sees
a value less than this, it will not enable the Crank Request Output.
Engine cranks but will not start
If the Engine is cranking it means that the ECM has passed the authorisation required with the Instrument Cluster. If this
authorisation failed, the ECM would not engage the starter relay. This could be confirmed by verifying the PATS LED prove out
(illuminated solid for 3 seconds) or by reading DTCs from the instrument cluster and ECM.
In this case, the fuel pump circuit should be verified. The Fuel Pump Delivery Module (FPDM), which is supplied via the RJB
(authentication required with the instrument cluster) and controlled by the ECM, supplies the fuel pump.
In all cases of suspected non-start issues, the most logical failure modes should be eliminated first. i.e.
1. Check all relevant supplies and grounds to the relevant modules listed herein.
2. Note any unusual behaviour from other systems/functionality.
3. Note any functions that are not operating as expected.
PATS Fault Codes
For the various PATS modes/faults listed in the table , the instrument cluster will store a DTC and indicate this to the customer
during the detection period defined in the 'when logged' column, by illuminating the indicator as described for 60 seconds and
then flashing the LED 10 times as appropriate. The indication will stop immediately the ignition status is set to OFF any time
during the fault indication sequence. Up to 4 DTCs could be stored per key read sequence (1-10 read attempts). No DTCs will be
stored until all retry attempts are complete. Only the highest priority fault code will be flashed.
To determine the fault code from the LED: The LED will flash initially ten times with 1.5 seconds between. The LED will remain
OFF for 2.5 seconds then flash a number of times with 0.5 seconds between (the number of times the LED flashes represents
the first digit of the code), the LED will remain OFF for 1.5 seconds then flash a number of times with 1.5 seconds between
(the number of times the LED flashes represents the second digit of the code).
The PATS LED will be commanded on as shown under 'indication'. Normal PATS operations are complete within 400ms of the
ignition switch transition from OFF to ON or START, worst case for ECM communication problems will be less than 2 seconds. If
PATS is not complete during the 2 seconds the ECM will terminate PATS and await the next ignition ON or START event. PATS
faults will be indicated via the LED as soon as possible and will terminate the LED prove out. At ignition OFF all previous
flashing will cease and the perimeter anti-theft system will control the LED when the vehicle is locked and armed.
PATS Fault Code Table
Mode of Operation/Fault
When Logged
Ignition
Status
DTC LED
Fault
Code
Indication Prove out N/A Transition
from OFF to
ON N/A N/A
3 Seconds of steady
illumination Perimeter Anti-theft Control N/A OFF -
Vehicle
locked and
armed N/A N/A
Off or 0.5Hz flashing
at 5% duty cycle ±
20% until Off Start Control Unit already programmed Key Insert Any B1B0105 N/A No Indication Start Control Unit status = invalid response Key Insert Any B1B0167 N/A No Indication Start Control Unit programming error Key Insert Any B1B0151 N/A No Indication Start Control Unit challenge response error Key Insert OFF B1B0162 N/A No Indication Key Programming timer expired or Key Auth Timer expired Key Insert Any B1B0187 N/A No Indication Transponder challenge response error Key Insert Any B1B0164 N/A No Indication Transponder keys stored below minimum number required B&A/Dealer Any B1B0100 N/A No Indication Transponder not programmed B&A/Dealer Any B1B0155 N/A No Indication If the instrument cluster sends a 'theft' key status
to the ECM or the ECM returns a status message
containing the data 'Disabled/Theft', the instrument
cluster will set this DTC EMS CAN
communication OFF to ON B1B3364 16
60 seconds of 4Hz
flashing at 50% duty
cycle followed by fault
code 16 flashing 10
times
Page 2147 of 3039
During manufacturing a Target ID is transferred from
the ECM when requested by the instrument cluster. The instrument cluster stores this unique vehicle
number in EEPROM. If this ID fails to store in
EEPROM correctly, the instrument cluster will set this
DTC B&A/Dealer OFF to ON B1B3305 22
60 seconds of steady
indication followed by
fault code 22 flashing
10 times If the status message received from the ECM
contains the data challenge response error, the
instrument cluster will set this DTC Challenge/Response OFF to ON B1B3362 23
60 seconds of steady
indication followed by
fault code 23 flashing
10 times After the instrument cluster has transmitted its first
PATS idle message, it will start a 2 second timer
running. If the PATS sequence does not complete
(Cluster received the Enable msg) within this time period the instrument cluster will set this DTC Idle message
missing OFF to ON B1B3387 24
60 seconds of steady
indication followed by
fault code 24 flashing
10 times
1. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step.
2. If the cause is not visually evident, verify the symptom and refer to the manufacturer approved diagnostic system.
Page 2150 of 3039
Symptom Possible Cause Action Vehicle’s current position
mark turns independently
Electrical harness open/short
circuit, dis-connected
Component failure
Vehicle on a turntable in a parking
building GO to Pinpoint Test E. Car current position not
stable
Electrical harness open/short
circuit, dis-connected
Component failure GO to Pinpoint Test F. Map display is incomplete
Map disc contaminated/damaged
Electrical harness open/short
circuit, dis-connected
Incorrect market map disc
Component failure GO to Pinpoint Test G. No navigation voice guidance
Voice guidance soft key set to OFF
position
Volume level set too low
Component failure GO to Pinpoint Test H. No response to pressing
navigation menu
Interruption during map disc
update
Electrical harness open/short
circuit, dis-connected
Incorrect Navigation Control
Module (NCM) installed
Incorrect car configuration data
received GO to Pinpoint Test I. 'NO DVD PLEASE INSERT MAP
DVD' message is displayed
A disc other than the map disc is
inserted Insert the correct map disc 'UNABLE TO READ DATA
CONSULT YOUR DEALER'
message is displayed
DVD player abnormality Check and install a new Navigation Control Module
(NCM) as required. Refer to the new
module/component installation note at top of DTC
Index. 'UNABLE TO READ DATA TEMPERATURE IS TOO HIGH'
message is displayed
Operating temperature has been
exceeded
Navigation Control Module (NCM)
internal temperature is high Move the vehicle to a cool location, and turn the
engine OFF. Wait for a while, then verify conditions
again. If the temperature around the Navigation
Control Module (NCM) is high, take measures to lower
temperature 'UNABLE TO READ DVD
CORRECTLY CHECK IF THE
DVD IS DAMAGED OR DIRTY'
message is displayed
Check map disc for contamination,
deformation, cracks, scratches or
non-genuine disc Clean the map disc and retest, replace the map disc 'UNABLE TO READ DATA
CHECK IF MAP DVD IS
CORRECT' message is displayed
Incorrect DVD map disc is inserted Insert a map disc with the correct part number Pinpoint Tests
NOTES:
If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval Program is in operation, prior to the
installation of a new module/component.
Navigation Diagnostic Screen Access
1. With the vehicle at rest, place the ignition switch in either "ACC", "ON", or start the engine.
2.On the "Menu" screen, press the top center of the screen for more than three seconds.
3. Enter the PIN code, and then touch "OK". 660: Diagnosis Menu screen 661: System Check screen (DTC code
verification screen) 662: GPS Information screen.
4. The diagnostics screen will be displayed.
PINPOINT TEST A : POOR SATELLITE RECEPTION www.JagDocs.com