authorisation JAGUAR XFR 2010 1.G User Guide

DTC Description Possible Causes Action check CAN Network B100D-87
Column Lock
Authorisation -
Missing message
Missing message
CAN fault
No response from
electric steering column
lock control module,
instrument cluster,
central junction box
Battery voltage at
electric steering column
lock control module too
low
Electric steering column
lock control module,
instrument cluster,
central junction box fault
NOTE: Prior to clearing this DTC, carry out the Vehicle
Functional Reset application using the manufacturer approved
diagnostic system

Clear DTC, repeatedly lock and unlock car using the key
fob and retest. Check for related DTCs and refer to the
relevant DTC index
If the fault is cleared, notify the customer that the
steering column lock may fail to unlock if the vehicle is
parked with a high steering angle or with the road wheel
against a curb. If the column lock is failing to disengage,
the customer may be able to rectify this by rotating the
steering wheel while pressing the engine start button
If fault persists, complete a CAN network integrity test
using the manufacturers approved diagnostic system.
Alternatively, refer to the electrical circuit diagrams and
check CAN circuits between the central junction box, the
instrument cluster and the electronic steering column
lock. Refer to the electrical circuit diagrams and check the
central junction box, the instrument cluster and the
electronic steering column lock power and ground supply
circuits for short circuit to ground, short circuit to power,
open circuit, high resistance. Repair circuit(s) as required.
Clear DTC, perform an on demand self-test and retest
If fault persists, check that the vehicle battery supply
voltage is between 9-16 volts. Rectify as required U0001-88
High Speed CAN
Communication
Bus - Bus off
Bus off
Refer to the electrical circuit diagrams and check the
power and ground connections to the module. Using the
manufacturer approved diagnostic system, complete a
CAN network integrity test. Refer to the electrical circuit
diagrams and check the CAN network U0300-00
Internal Control
Module Software
Incompatibility -
No sub type
information
No sub type information
Refer to network communication section of the workshop
manual. Clear the DTC and ensure the vehicle battery
supply voltage is between 9-16Volts. Using the
manufacturers approved diagnostic system, complete a
CAN integrity test. Perform an on demand self-test and
retest U3000-49
Control Module -
Internal electronic
failure
Internal electronic
failure detected during
self test or lock/unlock
operation
Refer to network communication section of the workshop
manual. Clear the DTC and ensure the vehicle battery
supply voltage is between 9-16Volts. Perform an on
demand self-test and if the DTC returns suspect the
electric steering column lock, refer to the warranty policy
and procedures manual if a module/component is suspect U3000-87
Control Module -
Missing message
Configuration message
not received
Refer to the electrical circuit diagrams and check the
power and ground connections to the module. Using the
manufacturer approved diagnostic system, complete a
CAN network integrity test. Refer to the electrical circuit
diagrams and check the CAN network. Check modules are
configured correctly using the manufacturer approved
diagnostic system U3002-81
Vehicle
Identification
Number - Invalid
serial data
received
Invalid vehicle
identification number
Confirm the correct VIN details are stored in Steering
Column Lock Module using the approved diagnostic
system

PINPOINT TEST D : STEERING COLUMN LOCKED - (MESSAGE DISPLAYED) TEST
CONDITIONS DETAILS/RESULTS/ACTIONS D1: IGNITION SWITCHES OFF AFTER 3 SECONDS NOTES:


Conditions for starting in addition to pressing the start button are
For automatic transmission vehicles, ensure the brake pedal is depressed and the park or neutral selected
If the engine can be heard to crank there is no fault with the smart key
If the locking pin is still engaged, turn the steering wheel to overcome the side load
Start authorisation defined as Ignition functions, Steering column lock engagement, Engine immobilize and smart key
authorisation 1 Unlock the vehicle using the key fob, within 3 minutes of unlocking ensure the steering wheel can rotate freely. Perform a further lock and unlock check and attempt to start vehicle. If the steering 'column locked'
message is still displayed, Lock the vehicle with the key fob and ensure the column is locked (If
installed) by turning the steering wheel. Then unlock the vehicle ensuring the column Steering wheel can
turn freely. Now perform another start attempt Did the engine start?
Yes
No further action required
No
Contact dealer technical support
PINPOINT TEST E : ENGINE STILL NOT CRANKING TEST
CONDITIONS DETAILS/RESULTS/ACTIONS E1: AMBIENT TEMPERATURES BELOW ZERO 1 Hold the start button down for at least 4 seconds while starting the vehicle 2 Switch the ignition on, the passive anti theft system (PATS) LED should now be illuminated. Start the engine, the PATS LED should switch off after 3 seconds Did the engine start? Yes
No further action required
No
Contact dealer technical support

ETM Test/no. Message Center Display Gauge/Indicator/Display
Tested.
Range
Description DDC
PDC Passenger Door Control (PDC)
modules.. FAULTY.
Coms never received
Coms error . 28 - Module MODULE STATUS. Provides status of; Keyless
CONNECTED
Communication (Coms) ok status. vehicle module (KVM), Drivers KVM
seat module (DSM), WAITING Coms not received, not an DSM
Infotainment control module MISSING issue ICM
(ICM) and Integrated control FAULTY. Coms never received ICP
panel (ICP) modules.. Coms error . 29 - Module MODULE STATUS. Provides status of; Front smart
CONNECTED
Communication (Coms) ok status. junction box (FSJB), Rear smart FSJB
junction box (RSJB), Tyre WAITING Coms not received, not an RSJB
pressure monitoring system MISSING issue TPMS
(TPMS) and Adaptive front FAULTY. Coms never received AFLS
lighting system (AFLS) modules. Coms error . 30 - Module MODULE STATUS. Provides status of; Passive
CONNECTED
Communication (Coms) ok status. anti-theft system (PATS), Blind PATS
Spot Monitoring (BSM), Gear WAITING Coms not received, not an BSM
shift module (GSM) and Starter MISSING issue GSM
Control Unit (SCU) modules. FAULTY. Coms never received SCU Coms error . 31- Back to
test 2. GAUGE SWEEP. Tachometer and speedometer. N/A. Repeats display cycle from test 2.
1. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index.

DTC Index


CAUTION: When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part
number 3548-1358-00
NOTES:


If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to
the installation of a new module/component.


Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan
tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give extra information read by
the manufacturer-approved diagnostic system).


When performing voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal places and
with a current calibration certificate. When testing resistance, always take the resistance of the DMM leads into account.


Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.


If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.

DTC Description Possible Cause Action B100811
Wiper Mode
Switch
Master wiper switch circuit -
short to ground Refer to the electrical circuit diagrams and check master
wiper switch circuit for short to ground B100815
Wiper Mode
Switch
Master wiper switch circuit -
short to power, open circuit Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check master wiper switch
circuit for short to power, open circuit B100951
Ignition
Authorisation
Instrument cluster power and
ground supply circuits - short,
open circuit
Target SID synchronization
error following re-programming
CAN fault Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check instrument cluster power
and ground supply circuits for short, open circuit. Perform the
Immobilisation application from the Set-up menu using the
manufacturer approved diagnostic system. Check CAN
communications between instrument cluster and tester www.JagDocs.com

DTC Description Possible Cause Action B100962
Ignition
Authorisation
LS CAN fault
CJB ignition, power and
ground supply circuits - short,
open circuit
Instrument cluster power and
ground supply circuits - short,
open circuit
Incorrect CJB or instrument
cluster installed
Target SID synchronization
error following re-programming
Noise/EMC related error Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Check CAN
communications between CJB and instrument cluster. Refer
to the electrical circuit diagrams and check CJB ignition,
power and ground supply circuits for short, open circuit and
instrument cluster power and ground supply circuits for short,
open circuit. Check correct CJB and instrument cluster
installed. Perform the Immobilisation application from the
Set-up menu using the manufacturer approved diagnostic
system. Check CAN network for interference/EMC related
issues B100987
Ignition
Authorisation
CJB ignition, power and
ground supply circuits - short,
open circuit
LS CAN fault
Instrument cluster power and
ground supply circuits - short,
open circuit
Low battery voltage <9 volts Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check CJB ignition, power and
ground supply circuits for short, open circuit and instrument
cluster power and ground supply circuits for short, open
circuit. Check CAN communications between CJB and
instrument cluster. Check battery is in serviceable condition
and fully charged B100A62
Fuel Pump
Authorisation
LS CAN fault
RJB power and ground supply
circuits - short, open circuit
Instrument cluster power and
ground supply circuits - short,
open circuit
Incorrect RJB or instrument
cluster installed
Target SID synchronization
error following re-programming
Noise/EMC related error Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Check CAN
communications between RJB and instrument cluster. Refer
to the electrical circuit diagrams and check RJB power and
ground supply circuits for short, open circuit and instrument
cluster power and ground supply circuits for short, open
circuit. Check correct RJB and instrument cluster installed.
Perform the Immobilisation application from the Set-up menu
using the manufacturer approved diagnostic system. Check
CAN network for interference/EMC related issues B100A64
Fuel Pump
Authorisation
Target SID synchronization
error following re-programming
RJB power and ground supply
circuits - short, open circuit
LS CAN fault Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Perform the
Immobilisation application from the Set-up menu using the
manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check RJB power and ground
supply circuits for short, open circuit. Check CAN
communications between RJB and instrument cluster B100A87
Fuel Pump
Authorisation
RJB power and ground supply
circuits - short, open circuit
LS CAN fault
Instrument cluster power and
ground supply circuits - short,
open circuit
Low battery voltage <9 volts Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check RJB power and ground
supply circuits for short, open circuit and instrument cluster
power and ground supply circuits for short, open circuit.
Check CAN communications between RJB and instrument
cluster. Check battery is in serviceable condition and fully
charged B100B67
Column Lock
Ground
Authorisation
Algorithm based failure-signal
is incorrect after the event
Instrument cluster power and
ground supply circuits - short,
open circuit
LS CAN fault
RJB power and ground supply
circuits - short, open circuit
Vehicle speed present when
attempting to power ESCL
Engine speed present when
attempting to power ESCL
PowerMode status > 4 when
attempting to perform lock
action If a non start issue has not been identified, clear the DTC
and check vehicle starts correctly. If a non start issue has
been identified run the manufacturers approved diagnostic
system Start Authorisation Application. Carry out any
pinpoint tests associated with this DTC using the
manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check RJB power and ground
supply circuits for short, open circuit and instrument cluster
power and ground supply circuits for short, open circuit.
Check CAN communications between RJB and instrument
cluster. Check for invalid vehicle speed signal from
ABS/instrument cluster gateway. Check for invalid engine
speed signal from ECM/instrument cluster gateway. Check for
invalid signal from CJB B100B87
Column Lock
Ground
Authorisation
Instrument cluster power and
ground supply circuits - short,
open circuit
LS CAN fault
RJB power and ground supply
circuits - short, open circuit Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check RJB power and ground
supply circuits for short, open circuit and instrument cluster
power and ground supply circuits for short, open circuit.
Check CAN communications between RJB and instrument
cluster

DTC Description Possible Cause Action B100C67
Column Lock
Supply
Authorisation
Instrument cluster power and
ground supply circuits - short,
open circuit
LS CAN fault
CJB power and ground supply
circuits - short, open circuit
Vehicle speed present when
attempting to power ESCL
Engine speed present when
attempting to power ESCL
PowerMode status > 4 when
attempting to perform lock
action Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check CJB power and ground
supply circuits for short, open circuit and instrument cluster
power and ground supply circuits for short, open circuit.
Check CAN communications between CJB and instrument
cluster. Check for invalid vehicle speed signal from
ABS/instrument cluster gateway. Check for invalid engine
speed signal from ECM/instrument cluster gateway. Check for
invalid signal from CJB B100C87
Column Lock
Supply
Authorisation
Instrument cluster power and
ground supply circuits - short,
open circuit
LS CAN fault
CJB power and ground supply
circuits - short, open circuit Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check CJB power and ground
supply circuits for short, open circuit and instrument cluster
power and ground supply circuits for short, open circuit.
Check CAN communications between CJB and instrument
cluster B100D62
Column Lock
Authorisation
CAN fault
ESCL power and ground supply
circuits - short, open circuit
Instrument cluster power and
ground supply circuits - short,
open circuit
Incorrect ESCL or instrument
cluster installed
Target SID synchronization
error following re-programming
Noise/EMC related error Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Check CAN
communication between Electronic Steering Column Lock and
instrument cluster. Refer to the electrical circuit diagrams
and check Electronic Steering Column Lock power and ground
supply circuits for short, open circuit and Instrument cluster
power and ground supply circuits for short, open circuit.
Check correct Electronic Steering Column Lock and instrument
cluster installed. Perform the Immobilisation application from
the Set-up menu using the manufacturer approved diagnostic
system. Check CAN network for interference/EMC related
issues B100D64
Column Lock
Authorisation
Algorithm based failure-signal
plausibility failure
CAN fault
ESCL power and ground supply
circuits - short, open circuit
Instrument cluster power and
ground supply circuits - short,
open circuit If the customer has not reported a non start issue, clear the
DTC and check vehicle starts correctly. If a non start issue
has been reported run the manufacturers approved
diagnostic system Start Authorisation Application and follow
the actions required for this DTC. Carry out any pinpoint
tests associated with this DTC using the manufacturer
approved diagnostic system. Check CAN communication
between Electronic Steering Column Lock and instrument
cluster (check transmission out speed, vehicle speed, engine
speed, gear position and powermode signals to Electronic
Steering Column Lock). Refer to the electrical circuit
diagrams and check Electronic Steering Column Lock power
and ground supply circuits for short, open circuit and
Instrument cluster power and ground supply circuits for
short, open circuit. B100D87
Column Lock
Authorisation -
Missing message
Missing message
CAN fault
No response from electric
steering column lock control
module, instrument cluster,
central junction box Battery
voltage at electric
steering column lock control
module too low
Electric steering column lock
control module, instrument
cluster, central junction box
fault
Clear DTC, repeatedly lock and unlock car using the
key fob and retest. Check for related DTCs and refer
to the relevant DTC index
If the fault is cleared, notify the customer that the
steering column lock may fail to unlock if the vehicle
is parked with a high steering angle or with the road
wheel against a curb. If the column lock is failing to
disengage, the customer may be able to rectify this
by rotating the steering wheel while pressing the
engine start button
If fault persists, complete a CAN network integrity
test using the manufacturers approved diagnostic
system. Alternatively, refer to the electrical circuit
diagrams and check CAN circuits between the central
junction box, the instrument cluster and the
electronic steering column lock. Refer to the electrical
circuit diagrams and check the central junction box,
the instrument cluster and the electronic steering
column lock power and ground supply circuits for short
circuit to ground, short circuit to power, open circuit,
high resistance. Repair circuit(s) as required. Clear
DTC, perform an on demand self-test and retest
If fault persists, check that the vehicle battery supply
voltage is between 9-16 volts. Rectify as required

DTC Description Possible Cause Action B100D96
Column Lock
Authorisation -
Component
internal failure
Battery voltage at electric
steering column lock control
module too low
Torque load on steering
column
CAN fault
Electric steering column lock
control module - Internal
failure
Clear DTC, repeatedly lock and unlock car using the
key fob and retest
If fault persists, check that the vehicle battery supply
voltage is between 9-16 volts. Rectify as required
Ensure the column lock bolt movement is not
obstructed or restricted (the parked position of the
road wheels may be exerting a turning force through
the steering column, preventing the lock from
releasing. The steering wheel may need to be held
against the force to allow the column lock to
release). Clear DTC, repeatedly lock and unlock car
using the key fob and retest
If fault persists, complete a CAN network integrity
test using the manufacturers approved diagnostic
system. Alternatively, refer to the electrical circuit
diagrams and check CAN circuits between the central
junction box, the instrument cluster and the
electronic steering column lock. Refer to the electrical
circuit diagrams and check the central junction box,
the instrument cluster and the electronic steering
column lock power and ground supply circuits for short
circuit to ground, short circuit to power, open circuit,
high resistance. Repair circuit(s) as required. Clear
DTC, perform an on demand self-test and retest
If fault persists, check and install a new electric
steering column lock control module as required B102487 Start Control Unit
Smart card docking station
failure - slave node not
responding Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check the smart card docking
station LIN circuit for short, open circuit. Suspect the smart
card docking station, check and install a new docking station
as required, refer to the new module/component installation
note at the top of the DTC Index B104611
Front Fog Lamp
Control Switch
Fog lamp switch circuit - short
to ground Refer to the electrical circuit diagrams and check fog lamp
switch circuit for short to ground B104615
Front Fog Lamp
Control Switch
Fog lamp switch circuit - short
to power, open circuit Refer to the electrical circuit diagrams and check fog lamp
switch circuit for short to power, open circuit B104811
Brake Fluid Level
Switch
Brake fluid level switch circuit
- short to ground Refer to the electrical circuit diagrams and check brake fluid
level switch circuit for short to ground B10A011
Wiper/ Washer
Switch
Wash/wipe circuit - short to
ground Refer to the electrical circuit diagrams and check wash/wipe
circuit for short to ground B10A015
Wiper/ Washer
Switch
Wash/wipe circuit - short to
power, open circuit Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check wash/wipe circuit for
short to power, open circuit B10A611 Main Light Switch
Master lighting switch circuit -
short to ground Refer to the electrical circuit diagrams and check master
lighting switch circuit for short to ground B10A615 Main Light Switch
Master lighting switch circuit -
short to power, open circuit Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check master lighting switch
circuit for short to power, open circuit B112B87
Steering Wheel
Module
Steering wheel module failure
- slave node not responding Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check the clockspring LIN
circuit for short, open circuit. Suspect the clockspring, check
and install a new clockspring as required, refer to the new
module/component installation note at the top of the DTC
Index B115C7A
Transfer Fuel
Pump
Fuel pump system fault Check for fuel system jet pump or jet pump fuel level sensor
fault B1A8515
Ambient Light
Sensor
Autolamp sensor circuit - short
to power, open circuit Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check autolamp sensor circuit
for short to power, open circuit

DTC Description Possible Cause Action programming state
Attempted to program a non
default key
Instrument cluster Cold init
whilst in Ignition On state,
without key being present in
the SCU
Race condition caused by
closing driver door and
pressing the start button
within a small time window
Passive Key search function
from last door closed and key
inserted in the SCU instrument cluster. Design condition - advise customer of
starting sequence. Design condition - determine customer
transponder key usage B1B0187 Key Transponder
LIN fault
Instrument cluster power and
ground supply circuits - short,
open circuit
Smartcard docking station
power and ground supply
circuits - short, open circuit Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Check LIN
communications between smartcard docking station and
instrument cluster. Refer to the electrical circuit diagrams
and check smartcard docking station power and ground
supply circuits for short, open circuit and instrument cluster
power and ground supply circuits for short, open circuit B1B3305
Target I.D.
Transfer
CAN fault
ECM ignition, power and
ground supply circuits - short,
open circuit
Instrument cluster power and
ground supply circuits - short,
open circuit
ECM or instrument cluster
incorrectly configured Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Check CAN
communications between ECM and instrument cluster. Refer
to electrical circuit diagrams and check ECM ignition, power
and ground supply circuits for short, open circuit and
instrument cluster power and ground supply circuits for short,
open circuit. Perform the Immobilisation application from the
Set-up menu using the manufacturer approved diagnostic
system B1B3362
Target I.D.
Transfer
CAN fault
ECM ignition, power and
ground supply circuits - short,
open circuit
Instrument cluster power and
ground supply circuits - short,
open circuit
Incorrect ECM or instrument
cluster installed
Synchronisation error following
re-programming
Noise/EMC related error Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Check CAN
communications between ECM and instrument cluster. Refer
to electrical circuit diagrams and check ECM ignition, power
and ground supply circuits for short, open circuit and
instrument cluster power and ground supply circuits for short,
open circuit. Check correct ECM and instrument cluster
installed. Perform the Immobilisation application from the
Set-up menu using the manufacturer approved diagnostic
system. Check CAN network for interference/EMC related
issues B1B3364
Target
identification
transfer
Algorithm based failure -
signal plausibility failure
CAN fault
ECM ignition, power and
ground supply circuits - short,
open circuit
Instrument cluster power and
ground supply circuits - short,
open circuit
electronic steering column lock
status incomplete
Race condition caused by
closing driver door and
pressing the start button
within a small time window If the customer has not reported a non start issue, clear the
DTC and check vehicle starts correctly. If a non start has
been reported run the manufacturers approved diagnostic
system Start Authorisation Application and follow the actions
required for this DTC. Carry out any pinpoint tests associated
with this DTC using the manufacturer approved diagnostic
system. Check CAN communications between ECM and
instrument cluster. Refer to electrical circuit diagrams and
check ECM ignition, power and ground supply circuits for
short, open circuit and instrument cluster power and ground
supply circuits for short, open circuit. Check electronic
steering column lock operation. Advise customer of starting
sequence and to allow time to elapse between closing door
and pressing start button. B1B3387
Target I.D.
Transfer
CAN fault
ECM ignition, power and
ground supply circuits - short,
open circuit
Instrument cluster power and
ground supply circuits - short,
open circuit
Low battery voltage Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Check CAN
communications between ECM and instrument cluster. Refer
to electrical circuit diagrams and check ECM ignition, power
and ground supply circuits for short, open circuit and
instrument cluster power and ground supply circuits for short,
open circuit. Check battery is in serviceable condition and is
fully charged, check terminals etc www.JagDocs.com

Is DTC B1A56-13 logged?
Yes
Carry out remedial actions as outlined in DTC Index. If symptom remains, contact your local in market
support for assistance.
No
GO to B5. B5: BLUETOOTH CONNECTION 1 Carry out checks to determine if Bluetooth connection icon is shown on Customer Bluetooth telephone screen but shows 'No Phone Fitted' on vehicle screen. Is Bluetooth connection icon shown on the Customer handset but 'No Phone Fitted' displayed on vehicle
screen?
Yes
GO to B9. No
GO to B6. B6: 'LAND ROVER' AUTHORISATION
NOTE: Some handsets may require operator intervention to manually authorise connection. 1 Carry out checks to determine if 'Land Rover' is authorised in the Customer Bluetooth telephone device list menu. Is 'Land Rover' authorised in the Customer Bluetooth telephone device list menu?
Yes
GO to B7. No
Advise customer that 'Land Rover' needs to be authorised in the Customer Bluetooth telephone device
list menu, or operator intervention may be required to manually authorise connection. B7: SEARCH FOR DEVICES SCREEN 1 Select the search for devices button on the vehicle display. Does pressing the search for devices button bring up the searching screen on the vehicle display?
Yes
Contact your local in market support for assistance.
No
GO to B8. B8: CYCLE IGNITION AND CHECK SEARCH FOR DEVICES SCREEN 1 Lock vehicle (wait 60s) before unlocking and turning Ignition status back to ON. Does pressing the search for devices button bring up the searching screen on the vehicle display?
Yes
No further action required for this Symptom. Possible intermitent fault.
No
Contact your local in market support for assistance. B9: PAIRED DEVICE 1 Check Customer telephone paired device list to establish which device the Customer telephone is connected to. Is the Customer telephone connected to the vehicle?
Yes
Lock vehicle (wait 60s) before unlocking and turning Ignition status back to ON. If Not Automatically
Connecting, contact you local in market support for assistance.
No
Using the Customer telephone controls, disconnect from the currently connected device and delete from
paired device list. Lock vehicle (wait for 60s) before unlocking and turning Igition status to ON. If Not Automatically Connecting, contact your local in market support for assistance.
PINPOINT TEST C : NO AUDIO TO THIRD PARTY TEST CONDITIONS DETAILS/RESULTS/ACTIONS C1: MICROPHONE DIAGNOSTIC TROUBLE CODES (DTCS)
NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on
the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the telephone is placed within the
vehicle cabin area and is connected to the vehicle via bluetooth. 1 Using the Manufacturer approved diagnostic system, check for any logged microphone DTCs in Audio Front Control module. Is DTC B1D79-01 logged? Yes
Carry out diagnosis of electrical failure as advised in Action column of DTC Index.
No
Contact your local in market support for assistance.
PINPOINT TEST D : NO AUDIO FROM THIRD PARTY TEST CONDITIONS DETAILS/RESULTS/ACTIONS D1: 'IN CALL' DISPLAY

DTC Description Possible Cause Action B100951
Ignition
Authorisation
Faulty instrument cluster
Target SID re-synchronisation
error following programming
CAN fault Check ignition, power and ground supplies to CJB and
instrument cluster. Re-synchronize ID by re-configuring
the instrument cluster as a new module. Check CAN
communications between instrument cluster and tester B100962
Ignition
Authorisation
Low speed CAN fault
CJB fault
Instrument cluster fault
Incorrect module installed
(CJB/Instrument cluster)
Target SID synchronisation
error following re-programming
Noise/EMC related error Check CAN communications between CJB and instrument
cluster. Check ignition, power and ground supplies to CJB
and instrument cluster. Confirm correct module is
installed. Re-synchronise ID by re-configuring the
instrument cluster as a new module. Check CAN network
for interference/EMC related issues B100963
Ignition
Authorisation
CJB fault
Low speed CAN fault
Instrument cluster fault
Low battery voltage <9V Check Power and Ground supplies to CJB and instrument
cluster. Check CAN communications between CJB and
instrument cluster. Check battery is in fully charged and
serviceable condition, refer to the battery care manual B100964
Ignition
Authorisation
CJB fault
Low speed CAN fault
Instrument cluster fault Check power and ground supplies to CJB and instrument
cluster. Check CAN communications between CJB and
instrument cluster B102B67 Passive Key
CJB fault
Low speed CAN fault
Remote Keyless Entry (RKE)
module fault
Write target SID
synchronisation error following
re-programming Check power and ground supplies to CJB and RKE
module. Check CAN communications between CJB and
RKE module. Re-synchronise ID by re-configuring the RKE
module as a new module B102B87 Passive Key
CJB fault
Low speed CAN fault
RKE module fault
Key fob battery low/battery
contact issue
Interference from other RF
signal
EMC/noise
Receiver fault
Receiver not programmed
correctly
Serial communications fault
(between receiver and RKE
module)
Key fault
Passive antenna fault
Confirm placement of key
within vehicle Check power and ground supplies to CJB, RKE module
and receiver. Check CAN communications between CJB
and instrument cluster. Check key fob battery. Confirm
vehicle surroundings, move vehicle. Check CAN network
for interference/EMC related issues. Disconnect battery,
then re-connect - confirm operation by re-programming
keys. Check serial circuit between receiver and RKE
module. Confirm spare key works. Refer to the electrical
circuit diagrams and test circuits to all 3 antennas. Check
whereabouts of key B108413
Boot/Trunk Motor
Close Switch
Trunk latch open signal circuit -
open circuit Refer to the electrical circuit diagrams and check trunk
latch open signal circuit for open circuit B108783 LIN Bus "A"
Checksum of the received LIN
frame from battery backed
sounder, roof header console,
and/or rain/light sensor is
incorrect Check operation of rain/light sensor by covering sensor or
applying water to screen, install a new sensor as
required B108788 LIN Bus "A"
Bus off. Battery backed
sounder, roof header console,
and/or rain/light sensor LIN
circuit - short to ground, power Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and check battery
backed sounder, roof header console, and rain/light
sensor LIN circuit for short to ground, power B108A11 Start Button
Start/Stop switch analogue
input circuits 1 or 2 - short to
ground Refer to the electrical circuit diagrams and check
Start/Stop switch analogue input circuits 1 and 2 for
short to ground www.JagDocs.com

DTC Description Possible Cause Action B110011
O2 sensor heater
relay
FPDB O2 sensor heater relay
control circuit - short to ground Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and check FPDB O2
sensor heater relay control circuit for short to ground B113D12
Sunroof Global
Open/Close Control
Roof opening panel global
open/close control circuit -
short to power Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and check roof
opening panel global open/close control circuit for short
to power B113D14
Sunroof Global
Open/Close Control
Roof opening panel global
open/close control circuit -
short to ground, open circuit Refer to the electrical circuit diagrams and check roof
opening panel global open/close control circuit for short
to ground, open circuit B114011
Engine Crank
Authorisation
Engine crank authorisation
signal circuit - short to ground Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and check engine
crank authorisation signal circuit for short to ground B114211 Ignition Status 1
Ignition supply 1 circuits -
short to ground Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and check all ignition supply 1 circuits for short to ground B114311 Ignition Status 2
Ignition supply 2 circuits -
short to ground Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and check all ignition supply 2 circuits for short to ground B114411
Heated Steering
Wheel Supply
Heated steering wheel supply
circuit - short to ground Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and check heated steering wheel supply circuit for short to ground B114511
Glovebox Locking
Motor
Glovebox latch locking motor
circuit - short to ground Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and check glovebox latch locking motor circuit for short to ground B114512
Glovebox Locking
Motor
Glovebox latch locking motor
control circuit - short to power Refer to the electrical circuit diagrams and check
glovebox latch locking motor control circuit for short to
power B114513
Glovebox Locking
Motor
Glovebox latch locking motor
control circuit - open circuit Refer to the electrical circuit diagrams and check
glovebox latch locking motor control circuit for open
circuit B114612
Passive sounder
Supply
Security passive sounder
control circuit - short to power Refer to the electrical circuit diagrams and check security
passive sounder control circuit for short to power B114614
Passive sounder
Supply
Security passive sounder
control circuit - short to ground,
open circuit Refer to the electrical circuit diagrams and check security
passive sounder control circuit for short to ground, open
circuit B115811
Front Passenger
Seat Heater Sensor
Front passenger seat heater
sensor circuit - short to ground Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and check front passenger seat heater sensor circuit for short to ground B115813
Front Passenger
Seat Heater Sensor
Front passenger seat heater
sensor circuit - open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and check front passenger seat heater sensor circuit for open circuit B115911
Driver Seat Heater
Sensor
Driver seat heater sensor
circuit - short to ground Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and check driver
seat heater sensor circuit for short to ground B115913
Driver Seat Heater
Sensor
Driver seat heater sensor
circuit - open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and check driver
seat heater sensor circuit for open circuit B115A11
Front Passenger
Seat Heater
Front passenger seat heater
supply circuit - short to ground Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and check front passenger seat heater supply circuit for short to ground B115A15
Front Passenger
Seat Heater
Front passenger seat heater
supply circuit - short to power,
open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and check front
passenger seat heater supply circuit for short to power, open circuit