tow LINCOLN MKZ 2014 Repair Manual

• Use commercial car washingequipment.
• Use snow chains on the end of the vehicle with the dissimilar spare
wheel and tire assembly.
The usage of a full-size dissimilar
spare wheel and tire assembly can
lead to impairment of the following:
• Handling, stability and braking performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability (if applicable).
• Load leveling adjustment (if applicable).
When driving with the full-size
dissimilar spare wheel and tire
assembly additional caution should
be given to:
• Towing a trailer.
• Driving vehicles equipped with a camper body.
• Driving vehicles with a load on the cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire
assembly and seek service as soon as
possible.Tire Change Procedure
WARNINGS
When one of the front wheels is
off the ground, the transmission
alone will not prevent the vehicle from
moving or slipping off the jack, even if
the transmission selector lever is in
position P.
To help prevent the vehicle from
moving when you change a tire,
be sure to place the transmission
selector lever in position P, set the
parking brake and block (in both
directions) the wheel that is
diagonally opposite (other side and
end of the vehicle) to the tire being
changed.
Never get underneath a vehicle
that is supported only by a jack.
If the vehicle slips off the jack, you or
someone else could be seriously
injured.
Do not attempt to change a tire
on the side of the vehicle close
to moving traffic. Pull far enough off
the road to avoid the danger of being
hit when operating the jack or
changing the wheel.
Always use the jack provided as
original equipment with your
vehicle. If using a jack other than the
one provided as original equipment
with your vehicle, make sure the jack
capacity is adequate for the vehicle
weight, including any vehicle cargo or
modifications.
325
Wheels and Tires

12. Replace the flat tire with thespare tire, making sure the valve
stem is facing outward. Reinstall
the lug nuts until the wheel is
snug against the hub. Do not fully
tighten the lug nuts until the
wheel has been lowered.
13. Lower the wheel by turning the jack handle counterclockwise.
1
2
3
4
5
E75442
14. Remove the jack and fully tighten the lug nuts in the order shown.
See Technical Specifications
(page 328).
Stowing the flat tire
You can stow the full-size road wheel
in the spare tire compartment.
1. Lift the carpeted wheel cover at an
angle to access the spare tire
compartment.
2. Place the wheel in the spare tire well with the valve stem facing
down. Use the mini-spare bolt to
secure the wheel through one of
the lug holes.
3. Place the jack, tools and foam block back into the spare tire
compartment.
4. Replace the carpeted wheel cover.
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327
Wheels and Tires

PROTECT YOURSELF FROM THE
RISING COST OF VEHICLE REPAIRS
WITH A FORD EXTENDED SERVICE
PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford and Lincoln
owners have discovered the powerful
protection of Ford Extended Service
Plan. It is the only extended service
plan backed by Ford Motor Company,
and provides peace of mind
protection beyond the New Vehicle
Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of
your Ford Extended Service Plan. With
Ford ESP, you minimize your risk for
unexpected repair bills and rising
repair costs.
Up to 500+ Covered Vehicle
Components
There are four Extended Service Plans
with different levels of coverage. Ask
your authorized dealer for details.
1. PremiumCARE - Our most comprehensive coverage. With
over 500 covered components,
this plan is so complete that we
generally only discuss what’s not
covered.
2. ExtraCARE - Covers 113 components, and includes many
high-tech items.
3. BaseCARE - Covers 84 components. 4. PowertrainCARE - Covers 29
critical components.
Ford Extended Service Plan is honored
by all authorized Ford and Lincoln
dealers in the U.S. and Canada. It is
the only extended service plan
authorized and backed by Ford Motor
Company.
That means you get:
• Reliable, quality service anywhere you go
• Repairs performed by factory trained technicians, using Genuine
Ford and Lincoln parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day
covered repairs.
Extended Rental Benefits
If your vehicle is kept overnight for
covered repairs, you are eligible for
rental car coverage, including Bumper
to Bumper warranty repairs, or Field
Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery jump starts
• Out of fuel and lock-out assistance
339
Ford Extended Service Plan (ESP)

Name (PLEASE PRINT)
APT.#
ADDRESS
ZIP
S TAT E
CITY
E-MAIL
SERVICE PLANS (CANADA
ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service
Plan is the only service contract
backed by Ford Motor Company of
Canada, Limited. Depending on the
plan you purchase, Ford Extended
Service Plan provides benefits such
as:
• Rental reimbursement
• Coverage for cert ain maintenance
and wear items
• Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
• Roadside Assistance benefits
There are several Ford Extended
Service Plans available in various time,
distance and deductible
combinations. Each plan is tailored to
fit your own driving needs, including
reimbursement for towing and rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada and the United States,
provided by a network of participating
authorized Ford Motor Company
dealers. The Lincoln Maintenance
Protection Plan is honored at
authorized Lincoln dealers.
Note:
Repairs performed outside of
Canada and the United States are not
eligible for Ford Extended Service Plan
coverage.
This information is subject to change.
For more information, visit your local
Ford of Canada dealer or www.ford.ca
to find the Ford Extended Service Plan
that is right for you.
341
Ford Extended Service Plan (ESP)

Sirius Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the
antenna clear of snow and ice build-up and keep
luggage and other materials as far away from the
antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels,
freeway overpasses, parking garages, dense tree
foliage and thunderstorms can interfere with your
reception.
Terrain
When you pass a ground-based broadcast-
repeating tower, a stronger signal may overtake a
weaker one and the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate
the interference and the audio system may mute.
Satellite radio signal
interference
Troubleshooting tips
Action
Cause
Radio display
No action required. This
message should disap-
pear shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring...
If this message does not
clear shortly, or with an
ignition key cycle, your
receiver may have a fault.
See an authorized dealer
for service.
There is an internal
module or system failure
present.
Sat Fault/Sirius System
Failure.
Tune to another channel
or choose another preset.
The channel is no longer
available.
Invalid Channel.
Contact Sirius at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does
not include this channel.
Unsubscribed Channel.
375
MyLincoln Touch™

Troubleshooting tipsAction
Cause
Radio display
The signal is blocked.
When you move into an
open area, the signal
should return.
The signal is lost from
the Sirius satellite or
Sirius tower to your
vehicle antenna.
No Signal.
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating.
Contact Sirius at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is
no longer available.
Call Sirius
1-888-539-7474.
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are
either skipped or locked.
None found. Check
Channel Guide.
No action required.
Sirius has updated the
channels available for
your vehicle.
Subscription Updated.
Sirius Satellite Radio Voice
Commands
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If you are listening to Sirius
satellite radio, press the voice
button on the steering wheel
controls. When prompted, say any of
the following commands.
If you are not listening to Sirius
satellite radio, press the voice button
and, after the tone, say "Sirius", then
any of the following commands.
"SIRIUS"
""
"Preset <#>" "SAT"
"SAT preset <#>" "SAT 1"
"SAT 1 Preset <#>" "SAT 2"
"SAT 2 preset <#>" "SAT 3"
"SAT 3 preset <#>"
376
MyLincoln Touch™

Traffic Preferences
Avoid Traffic Problems
Choose how you want the system to
handle traffic problems along your
route.
•Automatic: Have the system
reroute you to avoid traffic
incidents that develop and impact
the current route. The system does
not provide a traffic alert
notification.
• Manual: Have the system always
provide a traffic alert notification
for traffic incidents along the
planned route. You have a choice
to accept or ignore the notification
before making the route deviation.
Traffic Alert Notification
Have the system display traffic alert
notifications.
Other traffic alert features allows you
to turn on certain, or all, traffic icons
on the map such as road work,
incident, accidents and closed roads.
Scroll down to view all the different
types of alerts. Turn these features
ON or OFF.
Avoid Areas
Choose areas which you want the
system to avoid when calculating a
route for you. Press
Add to program an entry. Once
you make a selection, the system tries
to avoid the area(s) if possible for all
routes. To delete a selection, choose
the listing on the screen. When the
screen changes to Avoid Areas Edit,
you can press Delete at the bottom
right of the screen.
Map Mode
Press the green bar in the upper right
area of the touchscreen to view map
mode. Map mode shows advanced
viewing comprised of both 2D city
maps as well as 3D landmarks (when
available).
2D city maps show detailed outlines
of buildings, visible land use and land
elements and detailed railway
infrastructure for the most essential
cities around the globe. These maps
also contain features, such as town
blocks, building footprints, and
railways.
3D landmarks appear as clear, visible
objects that are typically recognizable
and have a certain tourist value. The
3D landmarks appear in 3D map mode
only. Coverage v aries, and improves
with updated map releases.
412
MyLincoln Touch™

"NAVIGATION"
"Destination"*
"Zoom city"
"Zoom country"
"Zoom minimum"
"Zoom maximum" "Zoom province" "Zoom state"
"Zoom street"
"Zoom to " "Help"
* If you say "Destination", you can then
say any command in the "Destination"
chart.
One-shot Destination Street
Address
When you say either "Navigation
destination street address" or
"Destination street address", the
system asks you to say the full
address. The system displays an
example on-screen. You can then
speak the address naturally, such as
"One two three four Main Street,
Anytown".
417
MyLincoln Touch™

When to expect the OIL CHANGE REQUIRED messageVehicle use and example
Miles (kilometers)
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499
(8000-11999) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999
(4000-7999) Maximum load or towing
Extreme hot or cold operation
Maintenance Intervals
At every oil change interval as indicated by the information display*
Change engine oil and filter.**
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for
requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking
brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints. Lubricate any areas with grease fittings (All-
wheel drive vehicles).
Inspect the half-shaft boots.
441
Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily
in any of the following conditions, you
need to perform extra maintenance
as indicated. If you operate your
vehicle occasionally under any of
these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or
technician. Perform the services shown in the
following tables when specified or
within 3000 miles (4800 kilometers)
of the OIL CHANGE REQUIRED
message appearing in the information
display.
•
Example 1: The OIL CHANGE
REQUIRED message comes on at
28751 miles (46270 kilometers).
Perform the 30000-mile (48000
kilometer) automatic transmission
fluid replacement.
• Example 2: The OIL CHANGE
REQUIRED message has not
come on, but the odometer reads
30000 miles (48000 kilometers)
(for example, the Intelligent
Oil-Life Monitor was reset at
25000 miles [40000 kilometers]).
Perform the engine air filter
replacement.
Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by inform-
ation display and perform services listed in the
Normal Scheduled Maintenance chart.
As required
Inspect and lubricate U-joints.
Inspect frequently,
service as required
See axle maintenance items under Exceptions.
Every 30000 miles
(48000 km)
Change automatic transmission fluid.
443
Scheduled Maintenance