service indicator LINCOLN MKZ 2014 Owners Manual

Towing
Towing a Trailer...................................232
Recommended TowingWeights..............................................233
Essential Towing Checks.................234
Transporting the Vehicle.................236
Towing the Vehicle on Four Wheels................................................237
Driving Hints
Breaking-In...........................................240
Economical Driving...........................240
Driving Through Water......................241
Floor Mats..............................................241
Roadside Emergencies
Roadside Assistance.........................243
Hazard Warning Flashers................244
Fuel Shutoff.........................................244
Jump-Starting the Vehicle..............245
Post-Crash Alert System.................247
Customer Assistance
Getting the Services You Need......248
In California (U.S. Only)...................249
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................250
Utilizing the Mediation/Arbitration Program (Canada Only)...............251
Getting Assistance Outside the U.S. and Canada......................................252
Ordering Additional Owner's Literature...........................................253
Reporting Safety Defects (U.S. Only)...................................................254 Reporting Safety Defects (Canada
Only)...................................................254
Fuses
Changing a Fuse.................................255
Fuse Specification Chart.................256
Maintenance
General Information..........................267
Opening and Closing the Hood.....268
Under Hood Overview - 2.0LEcoBoost™......................................269
Under Hood Overview - 3.7L..........270
Engine Oil Dipstick - 2.0L EcoBoost™........................................271
Engine Oil Dipstick - 3.7L...................271
Engine Oil Check..................................271
Oil Change Indicator Reset..............272
Engine Coolant Check.......................272
Automatic Transmission Fluid Check..................................................276
Brake Fluid Check..............................280
Power Steering Fluid Check...........280
Fuel Filter..............................................280
Washer Fluid Check..........................280
Changing the 12V Battery.................281
Checking the Wiper Blades............283
Changing the Wiper Blades...........283
Changing the Engine Air Filter.......283
Adjusting the Headlamps...............285
Changing a Bulb.................................286
Bulb Specification Chart.................287
Vehicle Care
General Information.........................288
Cleaning Products.............................288
4
Table of Contents

Passenger airbag
Passenger airbag status
indicator
Occupant
ON: Unlit
Enabled
OFF: Unlit
Adult
ON: Lit
Note: When the passenger airbag
status indicator OFF light is illuminated,
the passenger (seat mounted) side
airbag may be disabled to avoid the
risk of airbag deployment injuries.
After all occupants have adjusted
their seats and put on safety belts, it
is very important that they continue
to sit properly. A properly seated
occupant sits upright, leaning against
the seat back, and centered on the
seat cushion, with their feet
comfortably extended on the floor.
Sitting improperly can increase the
chance of injury in a crash event. For
example, if an occupant slouches, lies
down, turns sideways, sits forward,
leans forward or sideways, or puts one
or both feet up, the chance of injury
during a crash is greatly increased.
The conditions listed above may
cause the weight of a properly seated
occupant to be incorrectly interpreted
by the front passenger sensing
system. The person in the front
passenger seat may appear heavier
or lighter due to the conditions
described in the list above.
To know if the front
passenger sensing system is
operating properly, See
Crash Sensors and Airbag
Indicator (page 50). Do not attempt to repair or service the
system. Take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an
advanced front airbag system to
accommodate a person with
disabilities, contact the Ford
Customer Relationship Center. See
Getting the Services You Need
(page 248).
SIDE AIRBAGS
WARNINGS
Do not place objects or mount
equipment on or near the airbag
cover, on the side of the seatbacks (of
the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow
these instructions may increase the
risk of personal injury in the event of
a crash.
Do not use accessory seat
covers. The use of accessory
seat covers may prev ent the
deployment of the side airbags and
increase the risk of injury in an
accident.
47
Supplementary Restraints System

WARNINGS
Do not lean your head on the
door. The side airbag could injure
you as it deploys from the side of the
seatback.
Do not attempt to service, repair,
or modify the airbag, its fuses or
the seat cover on a seat containing an
airbag as you could be seriously
injured or killed. Contact your
authorized dealer as soon as possible.
If the side airbag has deployed,
the airbag will not function again.
The side airbag system (including the
seat) must be inspected and serviced
by an authorized dealer. If the airbag
is not replaced, the unrepaired area
will increase the risk of injury in a
crash.
The side airbags are located on the
outboard side of the seatbacks of the
front seats. In certain sideways
crashes, the airbag on the side
affected by the crash will be inflated.
The airbag was designed to inflate
between the door panel and occupant
to further enhance the protection
provided occupants in side impact
crashes.
E152533
The system consists of the following:
• A label or embossed side panel indicating that side airbags are
fitted to your vehicle.
• Side airbags located inside the driver and front passenger
seatbacks.
• Front passenger sensing system.
·Crash sensors and
monitoring system with
readiness indicator. See
Crash Sensors and Airbag
Indicator (page 50).
Note: The passenger sensing system
will deactivate the passenger
seat-mounted side airbag if it detects
an empty passenger seat.
The design and development of the
side airbag system included
recommended testing procedures
that were developed by a group of
automotive safety experts known as
the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of
injuries related to the deployment of
side airbags.
SIDE CURTAIN AIRBAGS
WARNINGS
Do not place objects or mount
equipment on or near the
headliner at the siderail that may
come into contact with a deploying
side curtain airbag. Failure to follow
these instructions may increase the
risk of personal injury in the event of
a crash.
48
Supplementary Restraints System

WARNINGS
Do not lean your head on the
door. The side curtain airbag
could injure you as it deploys from the
headliner.
Do not attempt to service, repair,
or modify the side curtain
airbags, its fuses, the A, B, or C pillar
trim, or the headliner on a vehicle
containing side curtain airbags.
Contact your authorized dealer as
soon as possible.
All occupants of the vehicle
including the driver should
always wear their safety belts even
when an airbag supplemental
restraint system and side curtain
airbag is provided.
To reduce risk of injury, do not
obstruct or place objects in the
deployment path of the side curtain
airbag.
If the side curtain airbags have
deployed, the side curtain
airbags will not function again. The
side curtain airbags (including the A,
B and C pillar trim and headliner)
must be inspected and serviced by an
authorized dealer. If the side curtain
airbag is not replaced, the unrepaired
area will increase the risk of injury in a
crash.
The side curtain airbags will deploy
during significant side crashes. The
side curtain airbags are mounted to
the roof side-rail sheet metal, behind
the headliner, above each row of
seats. In certain sideways crashes, the
side curtain airbag on the impacted side of the vehicle will be activated.
The side curtain airbags are designed
to inflate between the side window
area and occupants to further
enhance protection provided in side
impact crashes.
The system consists of the following:
E75004
• Side curtain airbags located above
the trim panels over the front and
rear side windows identified by a
label or wording on the headliner
or roof-pillar trim.
• A flexible headliner which opens above the side doors to allow side
air curtain deployment.
Crash sensors and
monitoring system with
readiness indicator. See
Crash Sensors and Airbag
Indicator (page 50).
Children 12 years old and under should
always be properly restrained in the
back seats. The side curtain airbags
will not interfere with children
restrained using a properly installed
child or booster seat because it is
designed to inflate downward from
the headliner above the doors along
the side window opening.
49
Supplementary Restraints System

The design and development of the
side curtain airbags included
recommended testing procedures
that were developed by a group of
automotive safety experts known as
the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of
injuries related to the deployment of
side curtain airbags.
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment
to the front end of the vehicle
(including frame, bumper, front end
body structure and tow hooks) may
affect the performance of the airbag
system, increasing the risk of injury.
Do not modify the front end of the
vehicle.
The vehicle has a collection of crash
and occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front safety belt pretensioners, driver
airbag, passenger airbag, knee
airbag(s), seat mounted side airbags,
side curtain airbags and optional rear
inflatable safety belts. Based on the
type of crash (frontal impact or side
impact), the restraints control module
will deploy the appropriate safety
devices. The restraints control module also
monitors the readiness of the above
safety devices plus the crash and
occupant sensors. The readiness of
the safety system is indicated by a
warning indicator light in the
instrument cluster or by a backup tone
if the warning light is not working.
Routine maintenance of the airbag is
not required.
A difficulty with the system is
indicated by one or more of the
following:
The readiness light will not
illuminate immediately after
the ignition is turned on.
• The readiness light will either flash or stay lit.
• A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem, the
light or both are repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an
authorized dealer immediately. Unless
serviced, the system may not function
properly in the event of a crash.
The safety belt pretensioners and the
front airbag supplemental restraint
system are designed to activate when
the vehicle sustains frontal
deceleration sufficient to cause the
restraints control module to deploy a
safety device.
50
Supplementary Restraints System

It will also illuminate momentarily
when you switch the ignition on to
confirm the lamp is functional. If it
does not illuminate when you switch
the ignition on, or begins to flash at
any time, have the system checked by
your authorized dealer.
Low Washer Fluid
E132353
It will illuminate when the
windshield washer fluid is
low.
Parking Lamps
It will illuminate when you
switch the parking lamps on.
Powertrain Fault
Illuminates when a
powertrain or an AWD fault
has been detected. Contact
your authorized dealer as soon as
possible.
Service Engine Soon
If the service engine soon
indicator light stays
illuminated after the engine
is started, it indicates that the On
Board Diagnostics system (OBD) has
detected a malfunction of the vehicle
emissions control system. Refer to On
board diagnostics (OBD) in the Fuel
and Refueling chapter for more
information about having your vehicle
serviced. See Emission Control
System (page 164). If the light is blinking, engine misfire is
occurring which could damage your
catalytic converter. Drive in a
moderate fashion (avoid heavy
acceleration and deceleration) and
have your vehicle serviced
immediately.
Note:
Under engine misfire conditions,
excessive exhaust temperatures could
damage the catalytic converter or other
vehicle components.
The service engine soon indicator light
illuminates when the ignition is first
turned on prior to engine start to
check the bulb and to indicate
whether the vehicle is ready for
Inspection/Maintenance (I/M) testing.
Normally, the service engine soon light
will stay on until the engine is cranked,
then turn itself off if no malfunctions
are present. However, if after 15
seconds the service engine soon light
blinks eight times, it means that the
vehicle is not ready for I/M testing.
See Emission Control System
(page 164).Stability Control
E138639
It will flash when the system
is active. If it remains
illuminated or does not
illuminate when you switch the
ignition on, this indicates a
malfunction. During a malfunction the
system will switch off. Have the
system checked by your authorized
dealer immediately. See Using
Stability Control (page 186).
99
Instrument Cluster

If you have run out of fuel:
• You may need to cycle the ignitionfrom off to on several times after
refueling to allow the fuel system
to pump the fuel from the tank to
the engine. On restarting, cranking
time will take a few seconds longer
than normal. With keyless ignition,
just start the engine. Crank time
will be longer than usual.
• Normally, adding 1 gallon (3.8 liters) of fuel is enough to restart
the engine. If the vehicle is out of
fuel and on a steep grade, more
than 1 gallon (3.8 liters) may be
required.
• The service engine soon indicator may come on. For more
information on the service engine
soon indicator, See Warning
Lamps and Indicators (page 96).Refilling With a Portable Fuel
Container
WARNINGS
Do not insert the nozzle of
portable fuel containers or
aftermarket funnels into the capless
fuel system. This could damage the
fuel system and its seal, and may
cause fuel to run onto the ground
instead of filling the tank, which could
result in serious personal injury.
Do not try to pry open or push
open the capless fuel system
with foreign objects. This could
damage the fuel system and its seal
and cause injury to you or others.
Note: Do not use aftermarket funnels;
they will not work with the capless fuel
system and can damage it. The
included fuel funnel has been specially
designed to work safely with your
vehicle.
When filling the vehicle’s fuel tank
from a portable fuel container, use the
funnel included with the vehicle.
159
Fuel and Refueling

EMISSION CONTROL
SYSTEM
WARNINGS
Do not park, idle, or drive your
vehicle in dry grass or other dry
ground cover. The emission system
heats up the engine compartment and
exhaust system, which can start a fire.
Exhaust leaks may result in entry
of harmful and potentially lethal
fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
dealer inspect your vehicle
immediately. Do not drive if you smell
exhaust fumes.
Your vehicle is equipped with various
emission control components and a
catalytic converter that will enable
your vehicle to comply with applicable
exhaust emission standards. To make
sure that the catalytic converter and
other emission control components
continue to work properly:
To make sure that the catalytic
converter and other emission control
components continue to work
properly:
• Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while your vehicle is moving, especially
at high speeds.
• Have the items listed in scheduled maintenance information
performed according to the
specified schedule. The scheduled maintenance items
listed in scheduled maintenance
information are essential to the life
and performance of your vehicle and
to its emissions system.
If you use parts other than Ford,
Motorcraft or Ford-authorized parts
for maintenance replacements, or for
service of components affecting
emission control, such non-Ford parts
should be the equivalent to genuine
Ford Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning
light or the temperature warning light,
fluid leaks, strange odors, smoke or
loss of engine power could indicate
that the emission control system is
not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized
changes to your vehicle or engine. By
law, vehicle owners and anyone who
manufactures, repairs, services, sells,
leases, trades vehicles, or supervises
a fleet of vehicles are not permitted
to intentionally remove an emission
control device or prevent it from
working. Information about your
vehicle’s emission system is on the
Vehicle Emission Control Information
Decal located on or near the engine.
This decal also lists engine
displacement
164
Fuel and Refueling

Please consult your warranty
information for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle is equipped with an
on-board diagnostics system (OBD-II)
that monitors the engine’s emission
control system. This system protects
the environment by ensuring that your
vehicle continues to meet government
emission standards. The OBD-II
system also assists your authorized
dealer in properly servicing your
vehicle.
When the service engine
soon indicator illuminates,
the OBD-II system has
detected a malfunction. Temporary
malfunctions may cause the service
engine soon indicator to illuminate.
Examples of temporary malfunctions
are:
• the vehicle has run out of fuel—the engine may misfire or run poorly
• poor fuel quality or water in the fuel—the engine may misfire or run
poorly
• the fuel fill inlet may not have been properly closed See Refueling
(page 160).
• driving through deep water—the electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank
with good quality fuel, properly closing
the fuel fill inlet or letting the electrical
system dry out. After three driving
cycles without these or any other
temporary malfunctions present, the service engine soon indicator should
stay off the next time you start the
engine. A driving cycle consists of a
cold engine startup followed by mixed
city/highway driving. No additional
vehicle service is required.
If the service engine soon indicator
remains on, have your vehicle serviced
at the first available opportunity.
Although some malfunctions
detected by the OBD-II may not have
symptoms that are apparent,
continued driving with the service
engine soon indicator on can result in
increased emissions, lower fuel
economy, reduced engine and
transmission smoothness, and lead
to more costly repairs.
Readiness for
Inspection/Maintenance (I/M)
Testing
Some state/provincial and local
governments may have
Inspection/Maintenance (I/M)
programs to inspect the emission
control equipment on your vehicle.
Failure to pass this inspection could
prevent you from getting a vehicle
registration.
If the service engine soon
indicator is on or the bulb
does not work, you may need
to have the vehicle serviced. See
On-Board Diagnostics (OBD-II).
165
Fuel and Refueling

Your vehicle may not pass the I/M test
if the service engine soon indicator is
on or not working properly (bulb is
burned out), or if the OBD-II system
has determined that some of the
emission control systems have not
been properly checked. In this case,
your vehicle is not ready for I/M
testing.
If the vehicle’s engine or transmission
has just been serviced, or the battery
has recently run down or been
replaced, the OBD-II system may
indicate that the vehicle is not ready
for I/M testing. To determine if the
vehicle is ready for I/M testing, turn
the ignition key to the on position for
15 seconds without cranking the
engine. If the service engine soon
indicator blinks eight times, it means
that the vehicle is not ready for I/M
testing; if the service engine soon
indicator stays on solid, it means that
the vehicle is ready for I/M testing.
The OBD-II system monitors the
emission control system during
normal driving. A complete check may
take several days. If the vehicle is not
ready for I/M testing, you may need
to perform the following driving cycle
consisting of mixed city and highway
driving:
Drive on an expressway or highway
for a steady 15 minutes, followed by
20 minutes of stop-and-go driving
with at least four 30-second idle
periods.Allow the vehicle to sit for at least
eight hours without starting the
engine. Then, start the engine and
complete the above driving cycle. The
engine must warm up to its normal
operating temperature. Once started,
do not turn off the engine until the
above driving cycle is complete. If the
vehicle is still not ready for I/M testing,
you will have to repeat the above
driving cycle.
166
Fuel and Refueling