ev system MAZDA MODEL MX-30 EV 2022 Owners Manual

When Liftgate Cannot beOpened
▼When Liftgate Cannot be Opened
If the lead-acid battery is dead, the
liftgate cannot be unlocked and
opened.
In this case, the liftgate can be
unlocked by taking care of the dead
lead-acid battery situation.
Refer to Jump-Starting on page 7-12.
If the liftgate cannot be unlocked even
if the dead lead-acid battery situation
has been resolved, the electrical
system may have a malfunction.
In this case, the liftgate can be opened
using the following procedure as an
emergency measure.
1. Wrap the end of a
flathead
screwdriver in a cloth and remove
the cover on the interior surface of
the liftgate using it.
2. Turn the lever to the right to unlock
the liftgate.
After performing this emergency
measure, have the vehicle inspected at
an Authorized Mazda Dealer as soon
as possible.
If Trouble Arises
When Liftgate Cannot be Opened
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If the Active DrivingDisplay Does Not Operate
▼If the Active Driving Display Does
Not Operate
If the active driving display does not
operate, switch the power switch o ff
and then restart the EV system. If the
active driving display does not operate
even with the EV system restarted,
have the vehicle inspected at an
Authorized Mazda Dealer.
If Trouble Arises
Active Driving Display Does Not Operate
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8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-
on equipment.
Customer Assistance................. 8-2 Customer Assistance
(U.S.A.).................................8-2
Customer Assistance
(Canada).............................. 8-6
Customer Assistance (Puerto
Rico).....................................8-8
Mazda Importer/Distributors ..........
............................................ 8-10 Importer/Distributor............8-10
Reporting Safety Defects.......... 8-11 Reporting Safety Defects
(U.S.A.)...............................8-11
Reporting Safety Defects
(Canada)............................ 8-12
Warranty................................8-13 Warranties for Your Mazda ..........
.......................................... 8-13
Outside the United States/
Canada............................... 8-13
Registering Your Vehicle in A
Foreign Country (Except United
States and Canada).............. 8-14
Add-On Non-Genuine Parts and
Accessories......................... 8-15
Cell Phones............................ 8-16Cell Phones Warning............ 8-16
Event Data Recorder................ 8-17 Event Data Recorder (U.S.A. and
Canada)..............................8-17
Recording of Vehicle Data........ 8-18 Recording of Vehicle Data.... 8-18
Uniform Tire Quality Grading System
(UTQGS)................................ 8-19 Uniform Tire Quality Grading
System (UTQGS).................. 8-19
Tire Information (U.S.A.).......... 8-21 Tire Labeling........................ 8-21
Location of the Tire Label
(Placard)............................. 8-24
Tire Maintenance................. 8-26
Vehicle Loading................... 8-28
Steps for Determining the Correct
Load Limit........................... 8-31
Declaration of Conformity....... 8-32 Declaration of Conformity ...........
.......................................... 8-32
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Customer Assistance(U.S.A.)
▼Customer Assistance
Your complete and permanent
satisfaction is our business. We are
here to serve you. All Authorized
Mazda Dealers have the knowledge
and the tools to keep your Mazda
vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you
take the following steps:
NOTE
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modi
fied to accommodate a person
with certain medical conditions in
accordance with a certi fied physician,
contact an Authorized Mazda Dealer.
For more informatio n, go to NHTSA
website www.safercar.gov (VEHICLE
SHOPPERS > Air Bags > Air Bag FAQs >
Air Bag Deactivation).
▼ STEP 1: Contact Your Mazda
Dealer
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue.
If your concern has not been
resolved by the CUSTOMER
RELATIONS, SALES, SERVICE, or
PA RT S M A N A G E R , t h e n p l ea s e
contact the GENERAL MANAGER of
the dealership or the OWNER.
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modi fied to accommodate a person
with certain medical conditions in
accordance with a certi fied
physician, go to STEP 2.
▼ STEP 2: Contact Mazda North
American Operations
If for any reason you feel the need for
further assistance after contacting your
dealership management or it becomes
necessary to have the components or
wiring system for the supplementary
restraint system modi
fied to
accommodate a person with certain
medical conditions in accordance with
a certi fied physician, you can reach
Mazda North American Operations by
one of the following ways.

Log on: at www.MazdaUSA.com

Answers to many questions, including
how to locate or contact a local Mazda
dealership in the U.S., can be found
here.

E -mail: click on “Contact Us” located
on the bottom of the page at
www.mazdausa.com under “Help”

By phone at: 1 (800) 222-5500

By letter at:
ATTN : Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734

In order to serve you effi ciently and
e ff ectively, please help us by providing
the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
Customer Information and Reporting Safety Defects
Customer Assistance
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3. Vehicle Identification Number (17
digits, noted on your registration or
title or located on the upper
driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)

If you live outside the U.S.A., please
contact your nearest Mazda
Distributor.
▼ STEP 3: Contact Better Business
Bureau (BBB)
Mazda North American Operations
realizes that mutual agreement on
some issues may not be possible. As a
fi
nal step to ensure that your concerns
are being fairly considered, Mazda
North American Operations has
agreed to participate in a dispute
settlement program administered by
the Better Business Bureau (BBB)
system, at no cost to you the
consumer.

BBB AUTO LINE works with consumers
and the manufacturer in an attempt to
reach a mutually acceptable resolution
of any warranty related concerns. If the
BBB is not able to facilitate a
settlement they will provide an
informal hearing before an arbitrator.

You are required to resort to BBB
AUTO LINE before exercising rights or
seeking remedies under the Federal
Magnuson-Moss Warranty Act, 15
U.S.C. § 2301 et seq. To the extent
permitted by the applicable state
“Lemon Law”, you are also required to
resort to BBB AUTO LINE before
exercising any rights or seeking
remedies under the “Lemon Law”. If
you choose to seek remedies that are
not created by the Magnuson-Moss
Warranty Act or the applicable state
“Lemon Law”, you are not required to
first use BBB AUTO LINE.

The whole process normally takes 40
days or less. The arbitration decision is
not binding on you or Mazda unless
you accept the decision. For more
information about BBB AUTO LINE,
including current eligibility standards,
please call 1-800-955-5100 or visit
the BBB website at www.bbb.org/
autoline.

Being truly committed to customer
satisfaction is more than a phrase with
Mazda. We hope to satisfy every
customer directly, but if there is ever a
question about our decision, Mazda
believes in providing a fast, fair and
free method such as the BBB AUTO
LINE to ensure Mazda delivers on our
commitment to do the right thing for
our customers!
▼ California Customers
1. Mazda North American Operations
participates in BBB AUTO LINE, a
mediation/arbitration program
administered by the Council of
Better Business Bureaus [1676
International Drive, Suite 550
McLean, Virginia 22102] through
local Better Business Bureaus. BBB
AUTO LINE and Mazda have been
certi fied by the Arbitration
Certification Program of the
California Department of
Consumer A ffairs.
2. If you have a problem arising under a Mazda written warranty, we
encourage you to bring it to our
attention. If we are unable to
resolve it, you may file a claim with
BBB AUTO LINE. Claims must be
filed with BBB AUTO LINE within six
Customer Information and Reporting Safety Defects
Customer Assistance
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Warranties for YourMazda
▼Warranties for Your Mazda
New Vehicle Limited WarrantyPowe r t rai n L i m ite d War ra n tySafety Restraint System Limited
Warranty
Anti-perforation Limited WarrantyFederal Emission Control Warranty/
California Emission Control Warranty
Emission Defect WarrantyEmission Performance WarrantyEmission Control WarrantyReplacement Parts and Accessories
Limited Warranty
Tire Warranty
NOTE
Warranty information varies depending
on the country. Refer to the Warranty
Booklet for detailed warranty
information.
Outside the United
States/Canada
▼ Outside the United States/Canada
Government regulations in the United
States/Canada require that
automobiles meet
specific emission
regulations and safety standards.
Therefore, vehicles built for use in the
United States/Canada may di ffer from
those sold in other countries.

The di fferences may make it di fficult or
even impossible for your vehicle to
receive satisfactory servicing in other
countries. We strongly recommend
that you NOT take your Mazda outside
the United States/Canada.

United States
However, in the event that you are
moving to Canada permanently,
Mazda vehicles built for use in the
United States could be eligible for
exportation to Canada with speci fic
vehicle modifications to comply with
the Canadian Motor Vehicle Safety
Standards (CMVSS).

Canada
However, in the event that you are
moving to the United States
permanently, Mazda vehicles built for
use in Canada could be eligible for
exportation to the United States with
speci fic vehicle modifications to
comply with the United States Federal
Motor Vehicle Safety Standards
(FMVSS).
NOTE
The above is applicable for a
permanent import/export situation
and not related to travelers on
vacation.
Customer Information and Reporting Safety Defects
Warranty
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Add-On Non-GenuineParts and Accessories
▼ Add-On Non-Genuine Parts and
Accessories
Non-genuine parts and accessories for
Mazda vehicles can be found in stores.
These may
fit your vehicle, but they are
not approved by Mazda for use with
Mazda vehicles. When you install
non-genuine parts or accessories, they
could aff ect your vehicle's
performance or safe ty systems; the
Mazda warranty doesn't cover this.
Before you install any non-genuine
parts or accessories, consult an
Authorized Mazda Dealer.
WARNING
Always consult an Authorized Mazda
Dealer before you install non-genuine
parts or accessories:
Improperly designed parts or
accessories could seriously aff ect your
vehicle's performance or safety
systems. This could cause you to have
an accident or increase your chances of
injuries in an accident.
Be very careful in choosing and
installing add-on electrical
equipment, such as mobile
telephones, two-way radios, stereo
systems, and car alarm systems:
Incorrectly choosing or installing
improper add-on equipment or
choosing an improper installer is
dangerous. Essential systems could be
damaged, causing air-bag (SRS)
activation, ABS/TCS/DSC inactivation,
or a fire in the vehicle.
Mazda assumes no responsibility for
death, injury, or expenses that may
result from the installation of add-on
non-genuine parts or accessories.
Customer Information and Reporting Safety Defects
Warranty
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Cell Phones Warning
▼Cell Phones Warning
WARNING
Please comply with the legal
regulations concerning the use of
communication equipment in vehicles
in your country:
Use of any electrical devices such as
cell phones, computers, portable
radios, vehicle navigation or other
devices by the driver while the vehicle
is moving is dangerous. Dialing a
number on a cell phone while driving
also ties-up the driver's hands. Use of
these devices will cause the driver to
be distracted and could lead to a
serious accident. If a passenger is
unable to use the device, pull
off the
right-of-way to a safe area before use.
If use of a cell phone is necessary
despite this warning, use a hands-free
system to at least leave the hands free
to drive the vehicle. Never use a cell
phone or other electrical devices while
the vehicle is moving and, instead,
concentrate on the full-time job of
driving.
Customer Information and Reporting Safety Defects
Cell Phones
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Event Data Recorder
(U.S.A. and Canada)
▼ Event Data Recorder
This vehicle is equipped with an event
data recorder (EDR). The main
purpose of an EDR is to record, in
certain crash or near crash-like
situations, such as an air bag
deployment or hitting a road obstacle,
data that will assist in understanding
how a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The EDR in
this vehicle is designed to record such
data as:
How various systems in your vehicle
were operating;
Whether or not the driver and
passenger safety belts were buckled/
fastened;
How far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and,
How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
NOTE :
EDR data are recorded by your vehicle
only if a non-trivial crash or near
crash-like situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded. However,
other parties, such as law
enforcement, could combine the EDR
data with the type of personally
identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the special
equipment, can read the information if
they have access to the vehicle or the
EDR.

Mazda will not disclose any of the data
recorded in an EDR to a third party
unless:
A written agreement from the vehicle
owner or the lessee is obtained
O fficially requested by the police or
other law enforcement authorities
Used as a defense for Mazda in a
lawsuit, claim, or arbitration
Ordered by a judge or court
However, if necessary Mazda will:
Use the data for research on Mazda
vehicle performance, including
safety.
Disclose the data or the summarized
data to a third party for research
purposes without disclosing vehicle
or owner identi fication information.
Customer Information and Reporting Safety Defects
Event Data Recorder
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Uniform Tire Quality
Grading System (UTQGS)
▼ Uniform Tire Quality Grading
System (UTQGS)
This information relates to the tire
grading system developed by the U.S.
National Highway
Traffic Safety
Administration for grading tires by
tread wear, traction, and temperature
performance.
▼ Trea d Wea r
The tread wear grade is a comparative
rating based on the wear rate of the
tire when tested under controlled
conditions on a speci
fied government
test course.
For example, a tire graded 150 would
wear one-and-a-half times as well on
the government course as a tire graded
100.

The relative performance of tires
depends upon the actual conditions of
their use, however, and may depart
signi ficantly from the norm because of
variations in driving habits, service
practices and di fferences in road
characteristics and climate.
▼ Traction-AA, A, B, C
The traction grades, from highest to
lowest, are AA, A, B, and C. These
grades represent the tire's ability to
stop on wet pavement as measured
under controlled conditions on
speci
fied government test surfaces of
asphalt and concrete. A tire marked C
may have poor traction performance.
WARNING
The traction grade assigned to this tire
is based on braking (straight ahead)
traction tests and does not include
acceleration cornering (turning),
hydroplaning , or peak traction
characteristics.
▼ Temperature-A, B, C
The temperature grades A (the
highest), B, and C, represent the tire's
resistance to the generation of heat
and its ability to dissipate heat when
tested under controlled conditions on
a specified indoor laboratory test
wheel.
Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperatures can lead to sudden tire
failure.

Grade C corresponds to a level of
performance which all passenger
vehicle tires must meet under the
Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent
higher levels of performance on the
laboratory test wheel than the
minimum required by law.
Customer Information and Reporting Safety Defects
Uniform Tire Quality Grading System (UTQGS)
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