rest MERCEDES-BENZ C CLASS 2021 Service Manual

Thr
oug h-loadin gfe atur ein there ar ben ch
seat (EASY-PA CK Quic kfold) Fo
lding there ar seat backres tfo rw ards &
WARNIN GRisk ofacci dent ifth ere ar
ben chseat, rear seat andseat backres t
ar eno teng aged
The rear ben chseat, rear seat andseat back‐
re st ma yfo ld forw ards, evenwh en youar e
dr ivin g.
R Asare sult, theve hicle occupant willbe
pushed intoth eseat beltwithincr eased
fo rc e. The seat beltwillnotbe able to
pr otect asintended andcould cause
additional injury.
R Objects orloads inthetrunk orcar go
com partmen twill notbe restra ined by
th eseat backres t. #
Mak esur eth at there ar ben chseat, the
re ar seat andtheseat backres tar e
eng aged bef oreeve rytrip . If
th elef tand right seat backres ts areno t
eng aged and lockedin place, this will besho wn
on themultifunc tiondispla yon theins trument
clus ter.A wa rning tone willal so sou nd.
If th ecent erseat backres tis no teng aged and
loc ked, there dloc kve rificati onindi catorwillbe
vis ible.
Re quirement s:
R Tofold thecent erseat backres tfo rw ards:
th ecent erseat backres thas been unlocked.
Yo ucan fold thecent erand outerseat backres ts
fo rw ards separat ely. Ve
hicl eswith amemor yfuncti on:Ifneces‐
sar y,when theseat backres tin there ar
passe nger com partment isfolded forw ard, the
fr ont seatwil lmo veforw ards sligh tly to avo ida
collis ion. #
Ifnec essar y,fully inser tth ehead restra int s
in there ar seat backres t. Seat
sand stow ing 10
5

Ov
ervie wof bag hook s &
WARNIN GRisk ofinju rywhen usingbag
hook swit hhea vyobj ect s
The bag hook scan notre stra in hea vyobje cts
or items oflugg age.
Obj ectsor items oflugg agema ybe flung
ar oun dand hitvehicle occupants. #
Onlyhang lightobject son thebag
hook s. #
Neverhang hard,shar p-edg edorfragi le
objects onthebag hook s. Obser
vetheno teson loadi ngtheve hicle
(/ page10 2).
Subject thebag hook sto amax imum loadof
6. 6lbs (3kg)and donotatt achan ygoods to
th em. 1
Bag hook At
tac hin gth epa rcel ne t &
WARNIN GRisk ofinju rydue toobject s
being stowe dincor rectl y
If obje ctsintheve hicle interior arestowe d
inc orrectly ,th ey can slide orbe throw n ar
oun dand hitvehicle occupants. Inaddi‐
tion, cupholder s,open stor ag espaces and
mobile phonebrac kets cann otalw aysre tain
all obje ctsth ey cont ain.
The reisarisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sin suc hawa yth at
th ey canno tbe thro wn around insuc h
sit uation s. #
Alw aysmak esur eth at obj ect sdo not
pr otru de from stor ag espaces, parcel
ne ts or stor ag ene ts. #
Close theloc kable stor ag espaces
bef orest ar tin gajo ur ne y. #
Alw aysst ow and securehea vy,har d,
poin ted, shar p-edg ed,fragile orbulky
objec tsinthetrunk . Obser
vetheno teson loadi ngtheve hicle. 10
8
Sea tsand stow ing

Ex
am ple: 12 Vsoc ketin thestor ag ecom partmen t
in thefront cent ercons ole #
Foldup soc ketcap 1. #
Inse rttheplug ofthede vice.
If yo uha ve connect edade vice tothe12 V
soc ket,leave theco verof thestor ag ecom part‐
ment open. USB
portin there ar passe nger comp artment Dependi
ngon theve hicle equipment, theve hicle
has one ortwoUSB conn ections inthere ar
passe nger com partment centerconsole. Yo
ucan charge aUS Bde vic e,suc has amobi le
phon e,at theUSB portsusing asuit able charg‐
ing cable .
The devic es can becharge dwit h5 V (2. 1A) and
when theignition isswitc hedon. Wi
reless chargin gof themobil eph one and
connecti onwit hth eex terior ant enna No
teson wir elessl ych argin gth emobil e
ph one &
WARNIN GRisk ofinju rydue toobject s
being stowe dincor rectl y
If obje ctsintheve hicle interior arestowe d
inc orrectly ,th ey can slide orbe throw n
ar oun dand hitvehicle occupants. Inaddi‐
tion, cupholder s,open stow agespac esand
mobi lephon ere cep tacle scanno tal wa ys
re tain all obje ctswit hin.
Ther eis arisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sso that they can‐
no tbe throw nar ou nd insuch situa‐
tions. #
Alw aysmak esur eth at obj ect sdo not
pr otru de from stow agespac es,parcel
ne ts or stow agene ts. #
Close theloc kable stow agespac es
bef orest ar tin gajo ur ne y. #
Alw aysst ow and securehea vy,har d,
poin ted, shar p-edg ed,fragile orbulky
objec tsinthetrunk/ cargocom part‐
ment . Obser
vetheno teson loadi ngtheve hicle. &
WARNIN GRisk offire from placing
objects inthemobile phonestor ag e
com partmen t
Placing other object sin themobile phone
st or ag ecom partmen tcould constituteafire
hazar d. #
Apar tfr om amobile phone, donot
place anyot her object sin themobile Seats
andstow ing 111

Cor
nering light Cor
nering light function The
corner ing light improve sth eillumination of
th ero ad ove ra wid eang lein thetur ning direc‐
tion ,enabling better visibility ontight curves, for
ex am ple. Itcan beact ivat ed onlywhen thelow
beam isswitc hedon.
The func tion isactiv ein thefo llo wing cases :
R Atspeeds below25 mph(4 0km/h) when
th etur nsignal lightisswitc hedonorthe
st eer ing wheel istur ned R
Atspeeds between 25mph(40 km/h) and
43 mph(70 km/h) andwhen thesteer ing
wheel istur ned
Ro undabout andintersec tion functi on:the
cor ner ing light willbe acti vatedon both sides
based onanevaluatio nof theve hicle's current
GP Spo sitio n.Itwi llre main activeuntil afte rth e
ve hicle hasleftth ero und about ortheint ersec‐
tion . Ad
aptiv eHighb eamAssist Ad
aptiv eHighb eamAssistfuncti on &
WARNIN GRisk ofacci dent despite
Ad aptiveHig hbeam Assis t
Ad aptiveHig hbeam Assis tdoes notre act to:
R Road user swit hout lights,e.g .pedes ‐
tr ians
R Road user swit hpoor lighting,e.g .
cy clis ts
R Road user swhos elight ingisobs truct ed,
e.g .by abar rier On
very rare occasions, AdaptiveHig hbeam
As sis tma yfa ilto recogni zeother road user s
wit hth eir ownlighti ng,orma yre cogni ze
th em toolat e.
In these, orinsimilar situation s,theaut o‐
matic highbeam willnotbe deactiv ated or
will beactiv ated despit eth epr esenc eof
ot her road user s. #
Alw aysobser vethero ad and traffic
condi tions carefu llyand switchof fth e
high beam ingood time. Ad
aptiveHig hbeam Assis tcan notta ke into
acc ount road, weather ortraf fic condi tions.
De tection maybe restrict ed inthefo llo wing
cases :
R Inpoor visibilit y,e.g. fog, hea vyrain or sno w
R Ifth er eis dir ton thesensor sor thesensor s
ar eobscur ed
Ad aptiveHig hbeam Assis tis on lyan aid. Youar e
re sponsible foradju sting theve hicle's lighting to
th epr eva iling light,visibilit yand traffic condi ‐
tions . Lig
htand visibility 11
7

#
Foldthewiper arms backont oth ewind‐
shield. #
Switc hon theignition . #
Press the00D4 buttononthecombin ation
switc h(/ page12 0).
Th ewip erarms willre tur nto theor iginal
position . #
Switc hth eignition off. Maint
enance display #
Remo veprotect ive film 1 from themaint e‐
nanc edispla yon thetip ofthene wlyins tal‐
led wiper blades.
When thecolor ofthemaint enanc edispla y
ch ang esfrom blac kto yello w, thewiper blades
should bereplaced. %
The duration untilthecolor chang esvaries
depending ontheusag econ ditions . Mir
rors Oper
ating theout side mirrors &
WARNIN GRisk ofacci dent dueto
adjus tingth eve hicle settin gswhile the
ve hicle isin mo tion
Yo uco uld lose contro lof theve hicle inthe
fo llo wing situat ionsinpar ticular :
R Ifyo uadj ustth edr iver's seat, thehead
re stra int ,th esteer ing wheel orthemir ror
while theve hicle isin mo tion
R Ifyo ufa sten your seat beltwhile theve hi‐
cle isin mo tion #
Beforest ar tin gth eengine: Inpar ticular ,
adjus tth edr iver's seat, head restra int ,
st eer ing wheel andmirror,and fasten
yo ur seat belt. 12
2
Light andvisib ility

#
Ifth eve hicle still does notst ar tand thedis‐
pla ymessag ePlace theKey inthe Marked
Space SeeOperator 'sManual alsoappear s
in themultifunc tiondispla y:star tth eve hicle
wit hth eSmar tKey inthemar kedspace
(emer gency operati on mod e)(/ page 133).
% Youcan switchoffth eengine whiledriving.
By pressing button1 forabo utthre esec‐
onds orby pressing button1 thre etimes
wit hin thre esecon ds.Besureto obser vethe
saf etyno tesunder "Driving tips"
(/ page13 6).
St arting theve hicl ewith theSm artK ey inthe
ma rked spa ce(emer gency oper ation mode)
If th eve hicle does notst ar tand thePlace the
Key inthe Marked SpaceSeeOperator 'sManual
messag eappear sin themultifunc tiondispla y,
yo ucan star tth eve hicle inemer gency operati on
mod e. #
Makesur eth at mar kedspace 2isem pty. #
Remo veSmar tKey 1 from theke yring. #
Place Sma rtKe y1 inmar kedspace 2on
symbol 3.
The vehicle willstar taf te ra shor ttime.
If yo ure mo veSmar tKey 1 from mar ked
space 2theengine continues running .Fo r
fur ther engine star ts howe ver,Smar tKey 1 mus
tbe locat edinmar kedspace 2onsym‐
bol 3during theent ire jour ney. #
Have Smar tKey 1 checkedat aqu alif ied
spec ialistwo rkshop.
If th eve hicl edoes notst ar t: #
Place SmartKey 1 inmar kedspace 2and
lea veitth er e. #
Depr essthebr ak epedal andstar tth eve hi‐
cle using thest ar t/ stop butt on.
% Youcan also switchon thepo we rsupp lyor
th eignition withth est ar t/ stop butt on. St
arting theve hicl evia Remo teOnline serv‐
ices Cooling
orheating theve hicl eint erior before
co mmenci ngyour jour ney
Ensur eth efo llo wing beforest ar tin gth eengine:
R The legalstipulation sin thear ea wher eyo ur
ve hicle ispar kedallo wengin est ar tin gvia
smar tphon e.
R Itis saf eto star tand runth eengine where
yo ur vehicle ispar ked. Dr
iving andparking13
3

R
The fuel tank issu fficien tly full.
R The star terbatt eryis suf ficie ntly charge d.
Char ging thest ar terbatt erybe fore star ting
th ejou rney
If th eve hicle batteryis disc harged, youcan
re cei veames sageon your smar tphon e.Youcan
th en star tth eve hicle withth esmar tphon eto
ch arge thebatt ery. The vehicle isaut omatically
switc hedoffaf te rte nminu tes.
Ensur eth efo llo wing beforest ar tin gth eengine:
R The legalstipulation sin thear ea wher eyo ur
ve hicle ispar kedallo wengin est ar tin gvia
smar tphon e.
R Itis saf eto star tand runth eengine where
yo ur vehicle ispar ked.
R The fuel tank issu fficien tly full. St
arting theve hicl e(R emo teOnline) &
WARNIN GRisk ofcrus hing orentr ap‐
ment dueto unin tentio nalstar tin gof the
engine
Limbs couldbecrushed ortrapped ifth e
engine isstar tedunint entionall ydur ing
ser vice ormaint enanc ewo rk. #
Alw ayssecur eth eengine agains tunin‐
te ntio nalstar tin gbef orecar rying out
maint enanceorrepair work. Re
quirement s:
R Park position 005Disselect ed.
R The anti- theftalar msystem isno tactiv ated.
R The panic alarmisno tactiv ated.
R The hazar dwa rning light system isswitc hed
of f.
R The hood isclosed.
R The door sar eclosed andlocked.
R The windo wsand slidin gsun roof areclosed. #
Startth eve hicle using thesmar tphon e.
Af tereve ryengine star t,th eengine runs for
te nminu tes.
Yo ucan carryout amaximum oftwoconsec u‐
tiv est ar tin gatt em pts. Yo umus tst ar tth eve hicle
once withth eSmar tKey bef oretrying tostar t
th eengine again withth esmar tphon e.Youcan
st op theve hicle again atanytime.
% Further information canbefound inthe
smar tphone app.
Secur ingtheengine agains tst ar ting before
car rying out maintenance orrepair work: #
Swi tchon thehazar dwa rning light system.
or #
Unloc kth edoor s.
or #
Open aside windo wor thesliding sunroof. 13
4
Driving and parking

No
teson hydropl aning
Hyd roplaning cantake place onceacer tain
amount ofwa terhas accumu lated on thero ad
sur face.
Obs erve thefo llo wing notesdur ing heavyprecip‐
it ation orinconditions inwhic hhy droplaning
ma yocc ur:
R Reduce speed
R Avoid tireru ts
R Avoid sudden steer ing movements
R Brak ecar eful ly
% Also obser vetheno teson regular lych ecking
wheels andtires (/ page335).
No teson driving through wateron the road
sur face
Wa terwhi chhas entered intoth eve hicle can
damag eth eengine, electricsand transmission .
Wa tercan alsoent ertheair intakeof theengine
and cause engine damage. Obser
vethefo llo wing ifyo umus tdr ive th ro ugh
wa ter:
R The water,when calm,ma yonl yre ac hth e
lo we redg eof theve hicle body.
R Drive at amaximum speedof6mp h
(1 0 km/ h);watercan other wise enterthe
ve hicle interior orengine compartment .
R Vehicles trave ling infront ,or onc omin gve hi‐
cles, cancreat ewav eswhic hma yex ceed the
maximu mper missi bledep thofthewa ter.
The braking effect of thebr ak es isreduced afte r
fo rd ing. Brak ecar efull ywhile paying attent ion to
th etraf fic condi tions untilbr aki ng powe rhas
been fullyrestor ed. ECO
star t/s topfunc tion Ope
ratio nof the ECOstar t/s topfunc tion
% The ECOstar t/ stop funct ionisno tav ailable
in all drive pr og rams, depe nding onthe
engine. Observethest atus displa yin the
multifu nctiondisplay fo rth is. The
engin eis switc hedoffaut omat icallyin the
fo llo wing situat ionsifall vehicle conditions for
an aut omat iceng inestop areme t:
R Youbr ak eth eve hicle toast ands tillin trans ‐
miss ionposit ion005Bor005C.
R Vehicl eswith a48 Von-b oard electrical
sy stem: Youdepr essthebr ak epedal when
tra veling atalow speed.
If th esy stem has detected one ofthefo llo wing
situat ions,th eengine willnotst op:
R Youstop atast op sign andther eis no vehi‐
cle infront ofyou.
R The vehicle that stopped infront ofyou
st ar ts up again.
R Youman euver,tur nth esteer ing wheel
shar plyor eng agere ve rsege ar.
% Ifth esy stem detects anintellige nt stop
inhibit or,fo rex am ple, ast op sign, theengine
will notst op.
If yo uact ivat eth eHOLD function oreng age
th epar kposition 005D,theengine canbe
switc hedoffin spit eof an intellig entstop
inhibit or. Dr
iving andparking 13
9

The
engine isrestar tedaut omatic allyif:
R Youen gage trans missi on positio n005B or005E.
R Youdepr esstheacceler ator pedal.
R Anautomatic enginestar tis requ ired bythe
ve hicle.
R Youre lease thebr ak epedal.
R Vehicl eswith a48 Von-b oardele ctrical
sy stem:
- Youre lease thebr ak epedal onado wnhill
gr adient andtheve hicle does notro ll.
- The vehicle rolls on ado wnhill gradien t
and does notaut omat icallyent erglide
mode at15 mp h(2 0km/h).
EC Ostar t/ stop funct ionsymbols inthemulti‐
func tion displa y:
R The 00D6 symbol (green) appear swhen the
ve hicle isat ast ands till:th eengine was
switc hedoffby theEC Ostar t/ stop funct ion.
R The 00D5 symbol (yello w)appear swhen the
ve hicle isat ast ands till:no tall vehicle condi‐
tions foran engine stop have been met. R
Neit herthe00D6 nor00D5 symbol appears
when theve hicle isat ast ands till:an intelli‐
ge nt stop inhibit orwa sde tected, forex am‐
ple, ast op sign.
If th eengine wasswitc hedoffby theEC Ostar t/
st op funct ionand youlea vetheve hicle, awa rn‐
ing tone sou nds and theengine isno tre star ted.
In addition, thefo llo wing displa ymess age
appear sin themultifunc tiondispla y:
Vehicle ReadytoDrive Switchthe Ignit ionOff
Befor eEx iting
If yo udo notswit choffth eignition ,it is aut o‐
maticall yswitc hedoffaf te rth re eminut es. Deactiv
atingoractiv ating theECO star t/
sto pfunc tion #
Press button 1.
If indi catorlamp 2light sup, theEC Ostar t/
st op funct ionisactiv ated.
% Depending onthemodel andtheve hicle
eq uipment, thebutt onmayalso belocat ed
at adif fere nt positio nin thecent ercon sole. 14
0
Driving and parking

#
Tryto star tth eengine again. #
Shif tth etra nsmiss iontoposition 005Bor005E.
If 005B isselect ed,thetransmission onlyshif ts
to one gear;if 005E isselec ted, thetransmis‐
sion shiftsto reve rsege ar. #
Have thetra nsmiss ioncheckedat aqu alif ied
spec ialistwo rkshop immediat ely. Manual
gearshif ting When
theaut omatic transmiss ionisshif tedto
position 005B,youcan man uallyshif tit wit hth e
st eer ing wheel gearshif tpaddle. Ifper mitted, the
aut omat ictransm issionshif tsto ahigh eror lo
we rge ar depen dingon thesteer ing wheel
ge arshif tpaddle beingpulled.
Yo uha ve twoop tio ns tomanua lly shif tth eaut o‐
matic transmiss ion:
R Temp orar yse tting
R Perm anen tse tting
The gearsshif taut omat icallywhen manualgear‐
shif tingis deac tivated.
Te mp oraryse tting: #
Toactiv ate: pul lst eer ing wheel gearshif t
paddle 1or2.
Man ualgearshif tingis act ivat ed fora shor t
time. Thetransmiss ionposi tion display
sho ws0063 and thecur rent gear.
% Howlon gth emanual gearshif tingst ay sacti‐
va tedis dependen ton various fact or s.
Ma nua lge arshif tingcan beaut omat ically
deac tivated inthefo llo wing cases :
R Changin gth edr ive pr ogr am
R Restar tin gth eve hicle
R When thetra nsmiss ionposition 005Bis
eng aged again R
Driving style #
Toshif tup: pull steer ing wheel gearshif t
paddle 2. #
Toshif tdo wn: pullsteer ing wheel gearshif t
paddle 1. #
Todeac tivate: pullst eer ing wheel gearshif t
paddle 2and hold itin place .
The transm issionposit iondispla ysho ws005B.
Pe rm anen tse tting: #
Cha ngeto drive pr og ram =(/ page14 2). #
Select drive se tting 0063(/ page14 3). Gear
shiftre comm endation The
gearshif tre comme ndation assists youin
adop tingan eco nomic aldrivin gst yle. 14
6
Driving and parking