ESP MERCEDES-BENZ CL-Class 2012 C216 Owner's Manual

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In this Operator's Manual, you will find the
following symbols:GWARNING
Warning notes draw your attention to hazards
that endanger your health or life, or the health
or life of others.
! These warning notes draw your attention
to hazards that could cause damage to your
vehicle.
i This symbol indicates useful instructions
or further information that could be helpful
to you.XThis symbol designates an
instruction you must follow.XSeveral consecutive symbols
indicate an instruction with several
steps.Y PageThis symbol tells you where you
can find further information on a
topic.YYThis symbol indicates a warning or
an instruction that is continued on
the next page.DisplayThis font indicates a display
message in the multifunction
display/COMAND display.
Parts of the software in the vehicle are
subject to copyright according to ©
2005
The FreeType Project
http://www.freetype.org. All rights
reserved.

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notes. This will help you to obtain the
maximum pleasure from your vehicle and
avoid endangering yourself and others.
The equipment or model designation of your
vehicle may differ according to:
R model
R order
R country variant
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
Therefore, you cannot base any claims on the
illustrations or text content in this Operator's
Manual.
The following are integral components of the
vehicle:
R Operator's Manual
R Service Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company2165840982 É21658409822ËÍ

Driving safety systemsABS (Anti-lock Braking System) .......62
ADAPTIVE BRAKE ............................. 66
BAS (Brake Assist System) ..............62
BAS PLUS (Brake Assist System
PLUS) ............................................... 62
Electronic brake force distribution ...65
ESP ®
(Electronic Stability
Program) .......................................... 64
ETS/4ETS (Electronic Traction
System) ........................................... 64
Important safety information ...........61
Overview .......................................... 61
PRE-SAFE ®
Brake ............................. 66
Driving systems
Active Blind Spot Assist .................321
Active Body Control .......................305
Active Driving Assistance
package ......................................... 321
Active Lane Keeping Assist ............324
AIRMATIC ...................................... 303
ATTENTION ASSIST ........................316
Cruise control ................................ 290
Display message ............................ 366
DISTRONIC PLUS ........................... 292
HOLD function ............................... 302
Night View Assist Plus ...................317
Parking Guidance ........................... 310
PARKTRONIC ................................. 306
Rear view camera .......................... 314
Spotlight function .......................... 317
Driving tips
Automatic transmission .................276
Brakes ........................................... 287
Break-in period .............................. 266
DISTRONIC PLUS ........................... 300
Downhill gradient ........................... 287
Drinking and driving .......................286
Driving abroad ............................... 244
Driving in winter ............................. 290
Driving on flooded roads ................289
Driving on wet roads ......................289
Exhaust check ............................... 287
Fuel ................................................ 286
General .......................................... 286
Hydroplaning ................................. 289
Icy road surfaces ........................... 290Limited braking efficiency on
salted roads ................................... 288
Pedals ............................................ 286
Snow chains .................................. 445
Symmetrical low beam ..................244
Wet road surface ........................... 287
DVD
Changer ......................................... 204
Copy protection ............................. 213
Fast forward/fast rewind ...............209
Handling ........................................ 173
Inserting ........................................ 204
Notes on discs ............................... 213
Selecting a media type ..................208
Selecting a track ............................ 208
Sound settings (balance, bass,
fader, treble) .................................. 125
DVD audio
Operation using the on-board
computer ....................................... 337
E
EASY-ENTRY feature Activating (COMAND) ....................232
Function/notes ................................ 99
EASY-EXIT feature
Activating (COMAND) ....................232
Crash-responsive ........................... 100
Function/notes ................................ 99
EBD (electronic brake force
distribution) Display message ............................ 349
Function/notes ................................ 65
ECO function ...................................... 231
ECO start/stop function Deactivating/activating .................271
General information .......................270
Electrical fuses
see Fuses
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System)
10Index

Emergency releaseDriver's door .................................... 81
Trunk ............................................... 85
Vehicle ............................................. 81
Emergency spare wheel
Storage location ............................ 424
Emergency Tensioning Devices
Function ........................................... 55
Safety guidelines ............................. 41
Emissions purification
Service and warranty information ....26
Engine
Check Engine warning lamp ........... 384
Display message ............................ 362
ECO start/stop function ................270
Emergency starting ........................437
Engine number ............................... 474
Irregular running ............................ 272
Starting problems ..........................272
Starting the engine with the
SmartKey ....................................... 268
Starting with KEYLESS-GO .............269
Switching off .................................. 283
Engine electronics
Problem (malfunction) ...................272
Engine emergency stop .................... 439
Engine oil Adding ........................................... 410
Additives ........................................ 478
Checking the oil level ..................... 409
Checking the oil level using the
dipstick .......................................... 409
Checking the oil level using the
on-board computer ........................410
Display message ............................ 364
Filling capacity ............................... 476
Notes about oil grades ................... 478
Notes on oil level/consumption ....409
Temperature (on-board computer) . 337
Viscosity ........................................ 478
Entering the frequency ..................... 196
Entry Deleting ......................................... 121
Saving ............................................ 123ESP®
(Electronic Stability
Program) Deactivating/activating .................342
Deactivating/activating (notes) .......64
Display message ............................ 347
ETS/4ETS ........................................ 64
Function/notes ................................ 64
Important safety information ...........64
Warning lamp ................................. 381
ETS/4ETS (Electronic Traction
System) ................................................ 64
Exhaust check ................................... 287
Exhaust tail pipe (cleaning
instructions) ...................................... 419
Exterior lighting see Exterior lighting
Exterior mirror parking position
Adjusting (COMAND) .....................232
Exterior mirrors
Adjusting ....................................... 100
Dipping (automatic) .......................101
Folding in/out (automatically) .......101
Folding in/out (electrically) ...........101
Out of position (troubleshooting) ...101
Storing settings (memory
function) ........................................ 102
Storing the parking position ..........101
Eyeglasses compartment ................. 389
F
Factory setting (reset function) ....... 134
Fader, setting .................................... 125
Fast forward Audio mode (CD, DVD, MP3) .........209
Video DVD ..................................... 226
Fast rewind
Audio mode (CD, DVD, MP3) .........209
Video DVD ..................................... 226
Favorites (COMAND) ......................... 109
Filler cap see Fuel filler flap
First-aid kit ......................................... 424
Flat tire Changing a wheel/mounting the
spare wheel ................................... 425
MOExtended run-flat system .........429
Index11

VIN ...................................................... 473
Voice Control System Settings ......................................... 129
Volume, adjusting
COMAND ....................................... 124
Navigation messages .....................124
W
Waiting call ........................................ 185
Warning and indicator lamps ABS ................................................ 380
Brakes ........................................... 379
Check Engine ................................. 384
Cruise control ................................ 291
Distance warning ........................... 385
DISTRONIC PLUS ........................... 385
ESP ®
.............................................. 381
ESP ®
OFF ....................................... 382
Fuel tank ........................................ 384
LIM (DISTRONIC PLUS) ..................295
Overview .......................................... 34
PASSENGER AIRBAG OFF
indicator lamp .................................. 46
Reserve fuel ................................... 384
Seat belt ........................................ 378
SRS ................................................ 383
Tire pressure monitor ....................385
Warranty ............................................ 473
Washer fluid Display message ............................ 376
see Windshield washer system
Weather Band
Searching for a channel .................198
Switching on .................................. 198
Wheel bolt tightening torque ........... 429
Wheel chock ...................................... 426
Wheels Changing a wheel .......................... 425
Checking ........................................ 443
Cleaning ......................................... 416
Important safety notes ..................442
Interchanging/changing ................465
Mounting a wheel .......................... 428
Removing a wheel ..........................428
Storing ........................................... 466
Tightening torque ........................... 429
Wheel size/tire size .......................466
Window curtain air bag
Display message ............................ 356
Operation ......................................... 46
Windows
Cleaning ......................................... 417
see Side windows
Windshield
Defrosting ...................................... 259
Infrared reflective .......................... 406
Windshield washer system .............. 412
Notes ............................................. 480
Windshield wipers
Problem (malfunction) ...................253
Replacing the wiper blades ............252
Switching on/off ........................... 251
Winter driving
Important safety notes ..................444
Slippery road surfaces ...................290
Snow chains .................................. 445
Winter tires
M+S tires ....................................... 444
Wiper blades
Cleaning ......................................... 418
Important safety notes ..................252
Wooden trim (cleaning
instructions) ...................................... 420Index25

Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle.
Mercedes-Benz tests genuine parts as well as
conversion parts and accessories which have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles, even if they have been
independently or officially approved. The use
of non-approved parts could affect your
vehicle's operating safety. Mercedes-Benz
therefore recommends that you use genuine
Mercedes-Benz parts, conversion parts and
accessories that have been approved for the
type of vehicle. Genuine Mercedes-Benz
parts, approved conversion parts and
accessories are available from any authorized
Mercedes-Benz Center. Here, you will receive
advice about permissible technical
modifications, and the parts will be
professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
26Introduction

Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the service booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components
Proper use
GWARNING
There are various warning stickers affixed to
your vehicle. Their purpose is to alert you and
others to various dangers. Therefore, do not
remove any warning stickers unless the
sticker clearly states that you may do so.
If you remove any warning stickers, you or
others could fail to recognize certain dangers
and be injured.
The proper use of the vehicle requires that
you familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
For the USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
Introduction29Z

Warning and indicator lampsFunctionPage:Turn signal246;Electric parking brake (red)379F (USA only)! (Canada only)=Electric parking brake
(yellow)
379
F (USA only)! (Canada only)?Seat belt378AESP®381BDistance warning385FunctionPageCBrakes379$
(USA only)J (Canada only)DESP®
OFF381ETire pressure monitor385FCheck engine384GABS380HSRS383IHigh-beam headlamps247JReserve fuel38434Instrument clusterAt a glance

ROnly hold the steering wheel by the rim.
Placing hands and arms inside the rim can
increase the risk and potential severity of
hand/arm injury when the driver front air
bag inflates.
R Adjust the front-passenger seat as far back
as possible from the dashboard when the
seat is occupied.
R Occupants, especially children, should
never place their bodies or lean their heads
in the area of the door or the rear side trim
panel where the side impact air bag
inflates. This could result in serious injuries
or death should the side impact air bag be
deployed. Always sit as upright as possible,
wear the seat belt properly and use an
appropriately sized child restraint, infant
restraint or booster seat recommended for
the size and weight of the child.
Failure to follow these instructions can result
in severe injuries to you or other occupants.
If you sell your vehicle, it is important that you
make the buyer aware of this safety
information. Be sure to give the buyer this
Operator's Manual.GWARNING
Accident research shows that the safest place
for children in an automobile is in a rear seat.
There is a possibility for a side impact air bag-
related injury if occupants, especially
children, are not properly seated or restrained
when next to a side impact air bag which
needs to deploy rapidly in a side impact in
order to do its job.
To help avoid the possibility of injury, please
follow these guidelines:
(1)Occupants, especially children,
should never place their bodies or
lean their heads in the area of the
door where the side impact air bag
inflates. This could result in
serious injuries or death shouldthe side impact air bag be
deployed.(2)Always sit as upright as possible,
wear the seat belt properly and use
an appropriately sized infant
restraint, toddler restraint, or
booster seat recommended for the
size and weight of the child. and
for children 12 years old and
under, use an appropriately sized
infant restraint, toddler restraint,
or booster seat recommended for
the size and weight of the child.(3)Always wear seat belts properly.
If you believe that, even with the use of these
guidelines, it would be safer for your rear seat
occupants to have the rear mounted side
impact air bags deactivated, then
deactivation can be carried out upon your
written request at an authorized Mercedes-
Benz Center at an additional cost.
Please contact an authorized Mercedes-Benz
Center or call the Customer Assistance
Center (in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372), or Customer Service (in
Canada) at 1-800-387-0100 for details.
The air bags are only deployed if the air bag
control unit detects the need for deployment.
Only in the event of such a situation will they
provide their supplemental protection.
The driver and passenger should always wear
their seat belts. Otherwise, it is not possible
for the air bags to provide their supplemental
protection.
In the event of other types of impacts and
impacts below air bag deployment
thresholds, the air bags will not deploy. The
driver and passengers will then be protected
to the extent possible by a properly fastened
seat belt. A properly fastened seat belt is also
needed to provide the best possible
protection in a rollover.
Air bags provide additional protection; they
are not, however, a substitute for seat belts.
All vehicle occupants must fasten their seat
Occupant safety43SafetyZ

individual is in the front-passenger seat, have
the front passenger reposition himself or
herself in the seat until the 42
indicator lamp goes out.
In the event of a collision, the air bag control
unit will not allow front-passenger front air
bag deployment when the OCS has classified
the front-passenger seat occupant as
weighing as much as or less than a typical 12-
month-old child in a standard child restraint
or if the front-passenger seat is classified as
being empty.
When the OCS senses that the front-
passenger seat occupant is classified as
being up to or less than the weight of a typical
12-month-old child in a standard child
restraint, the 42 indicator lamp
will illuminate when the engine is started and
remain illuminated, indicating that the front-
passenger front air bag is deactivated.
When the OCS senses that the front-
passenger seat is classified as being empty,
the 42 indicator lamp will
illuminate when the engine is started and
remain illuminated, indicating that the front-
passenger front air bag is deactivated.
When the OCS senses that the front-
passenger seat occupant is classified as
being heavier than the weight of a typical 12-
month-old child seated in a standard child
restraint or as being a small individual (such
as a young teenager or a small adult), the
42 indicator lamp will illuminate
for approximately 6 seconds when the engine
is started and then, depending on occupant
weight sensor readings from the front-
passenger seat, remain illuminated or go out.
With the 42 indicator lamp
illuminated, the front-passenger front air bag
is deactivated. With the 42
indicator lamp out, the front-passenger front
air bag is activated.
When the OCS senses that the front-
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the 42 indicator lampwill illuminate for approximately 6 seconds
when the engine is started and then go out,
indicating that the front-passenger front air
bag is activated.
If the 42 indicator lamp is
illuminated, the front-passenger front air bag
is deactivated and will not be deployed.
If the 42 indicator lamp is not
illuminated, the front-passenger front air bag
is activated and will be deployed:
R in the event of certain frontal impacts
R if impact exceeds a preset deployment
threshold
R independently of the side impact air bags
If the front-passenger front air bag is
deployed, the rate of inflation will be
influenced by:
R the rate of vehicle deceleration as assessed
by the air bag control unit
R the front passenger's weight category as
identified by OCS
For further information, see "Air bag display
messages" ( Y page 357).GWARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seats whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child.
The infant or child restraint system must be
properly secured with the vehicle's seat belt,
the seat belt and Top Tether strap, or lower
anchors and Top Tether strap, fully in
accordance with the child seat
manufacturer's instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriate sized infant
Occupant safety47SafetyZ