phone MERCEDES-BENZ CLA 2014 Owner's Manual

Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within fourdays of the ignition being
turned off. After this time, the remote
unlocking may be delayed by 15 to
60 minutes. After30days, the vehicle can no
longer be opened remotely.
XContactthe following service hotlines:
RUSA:Mercedes-BenzCustomer
Assistance Centerat
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada:Customer Service at
1-888-923-8367
You will be asked for yourpassword.
XReturn to your vehicle at the time agreed
upon with the Mercedes-BenzCustomer
Assistance Center.
USAonly:alternatively, the vehicle can be
opened via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e.g.iPhone®,
Blackberry)
To do this, you will need your identification
number and password.
iVehicle remote opening is only possible if
the corresponding mobile phone network
is accessible.
Vehicle remote closing
The remote closing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, the remote closing
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be closed
remotely.
XContact the following service hotlines:
RUSA:Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372)or 1-866-990-9007
RCanada:Customer Service at
1-888-923-8367
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, theDoors
Locked Remotelymessage appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e.g. iPhone®,
Blackberry)
To do this, you will need your identification
number and password.
iThe vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance
Center contacts you and the local law
enforcement agency if the vehicle is
located.
270Features
Stowage and features

However, only the law enforcement agency
is informed of the location of the vehicle.
iIf the anti-theft alarm system is activated
for longer than 30 seconds,the Mercedes-
Benz Customer Assistance Center is
automatically informed.
Vehicle remote malfunction diagnosis
With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the
Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center. The customer service representative
can use the received data to decide what kind
of assistance is required.You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center or a recovery vehicle
is called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
center. You will see theRoadside
Assistance Connectedmessage in the
COMAND display.Ifthe vehicle remote
malfunction diagnosis can be started, the
Request for vehicle diagnosis
received. Start vehicle diagnosis?
message appears in the display.
XConfirm the message withYes.
XWhen theVehicle Diagnosis Please
start ignitionmessage appears, turn
the SmartKey to position2in the ignition
lock (Ypage 137).
XWhen thePlease follow the
instructionsreceivedbyphoneand
move your vehicle to a safe
position.message appears, follow the
customer service representative's
instructions.
The message in the display disappears.
If you selectCancel, the vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state check begins.
You will see theVehicle diagnosis
activated.message.
When the diagnosis is completed, theSend
vehicle diagnostics data//(Voice
connection may be//interrupted
duringdatatransfer)message appears.
The vehicle data can now be sent to the
Customer Assistance center.
XPressOKto confirm the message.
The voice connection with the Customer
Assistance center is terminated.
You will see theVehicle Diagnosis:
Transferring data...message.
The vehicle data is sent to the Customer
Assistance center.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by e-mail or phone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
Rtransfer of service data to the Customer
Assistance center. Ifaservice is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
Rmonthly status information e-mail on oil
level, air pressure, maintenance, brakes,
etc.Ifapplicable, you will receive
information on special offers in the e-mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Ypage 26).
Information on Roadside Assistance
(Ypage 23).
Features271
Stowage and features
Z

Garage door opener
Important safety notes
GWARNING
When you operate or programthe garage door
with the integrated garage door opener,
persons in the range of movement of the
garage door can become trapped or struck by
the garage door. There isarisk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbonmonoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
The HomeLink®garage door opener
integrated in the rear-view mirror allows you
to operate up to three different door and gate
systems.
Use the integrated garage door opener only
on garage doors that:
Rhave safety stop and reverse features and
Rmeet current U.S. federal safety standards
When programming a garage door opener,
park the vehicle outside the garage.
iCertain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following
telephone assistance services:
RUSA:Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
RCanada:Customer Service at
1-800-387-0100
RHomeLink®hotline 1-800-355-3515
(free of charge)
More information on HomeLink®and/or
compatible products is also available
online at http://www.homelink.com.
iNotes on the declaration of conformity
(Ypage 24).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Programming
Programming buttons
Observe the "Important safety notes"
(Ypage 273).
Integrated garage door opener in the rear-viewmirror
Garage door remote controlis not part of
the integrated garage door opener.
XThe first time before programming, clear
the integrated garage door opener memory
(Ypage 275).
XTurn the SmartKey to position2in the
ignition lock.
Features273
Stowage and features
Z

Checking the oil level using the oil
dipstick
ExampleXPull oil dipstickout of the dipstick guide
tube.
XWipe off oil dipstick.
XSlowly slide oil dipstickinto the guide
tube to the stop, and take it out again.
If the level is between MIN mark"and
MAX mark, the oil level is correct.
XIf the oil level has dropped to MIN mark
"or below, add 1.1 US qt (1.0 liter) of
engine oil.
Adding engine oil
GWARNING
If engine oil comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Make sure that engine oil is notspilled next
to the filler neck. Let the engine cool down
and thoroughly clean the engine oil off the
components before starting the engine.
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
!Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
Rusing engine oils and oil filters that have
not been specifically approved for the
service system
Rreplacing engine oil and oil filters after
the interval for replacementspecified by
the service system has been exceeded
Rusing engine oil additives.
!Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
Example: engine oil capXTurn capcounter-clockwise and remove
it.
XAdd engine oil.
If the oil level is at or below the MIN mark
on the oil dipstick, add 1.1 US qt(1.0 liter)
of engine oil.
XReplace capon the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
XCheck the oil level againwith the oil
dipstick (Ypage 282).
Further information on engine oil
(Ypage 348).
282Engine compartment
Maintenance and care

The tire pressure values indicated by the on-
board computer may differ from those
measured at a gas station with a pressure
gauge. The tire pressures shown by the on-
board computer refer to those measured at
sea level. At high altitudes, the tire pressure
values indicated by a pressure gauge are
higher than those shown by the on-board
computer.Inthis case, do not reduce the tire
pressures.
The operation of the tire pressure monitor can
be affected by interference from radio
transmitting equipment (e.g. radio
headphones, two-way radios) that may be
being operated in or near the vehicle.
Checking the tire pressure
electronically
XMake sure that the SmartKey is in position
2(Ypage 137) in the ignition lock .
XPress theorbutton on the
steering wheel to select theService
menu.
XPress theorbutton to select
Tire Pressure.
XPress thebutton.
The current tire pressure of each tire is
shown in the multifunction display.
If the vehicle has been parked for over
20 minutes, theTire pressure will be
displayed after driving a few
minutesmessage appears.
After a teach-in process, the tire pressure
monitor automatically detects new wheels or
new sensors. As long as a clear allocation of
the tire pressure value to the individual
wheels is not possible, theTire Pressure
Monitor Activedisplay message is shown
instead of the tire pressure display. The tire
pressures are already being monitored.
Tire pressure monitor warning
messages
If the tire pressure monitor detects a pressure
loss in one or more tires, a warning message
is shown in the multifunction display and the
yellow tire pressure monitor warning light
comes on.
RIf theCorrect Tire Pressuremessage
appears in the multifunction display, the
tire pressure in at least one tire is too low
and must be corrected at the next
opportunity.
RIf theCheck Tire Pressure Soon
message appears in the multifunction
display, the tire pressure in one or more
tires has dropped significantly and the tires
must be checked.
RIf theTire Pressure Warning Tire
Failuremessage appears in the
multifunction display, the tire pressure in
one or more tires has dropped suddenly
and the tires must be checked.
Observe the instructions and safety notes in
the display messages in the "Tires" section
(Ypage 234).
iIf the wheel positions on the vehicle are
rotated, the tire pressures may be
displayed for the wrong positions for a
short time. This is rectified after a few
minutes of driving, and the tire pressures
are displayed for the correct positions.
Restarting the tire pressure monitor
When you restart the tire pressure monitor,
all existing warning messages are deleted and
the warning lamps go out. The monitor uses
the currently set tire pressures as the
reference values for monitoring. In most
cases, the tire pressure monitor will
automatically detect the new reference
values after you have changed the tire
pressure. However, you can also define
reference values manually as described here.
The tire pressure monitor then monitors the
new tire pressure values.
322Tire pressure
Wheels and tires