MERCEDES-BENZ CLA 2019 Owner's Manual

Connecting a mobile phone (gen-
eral information) ............................ 235
Display message ............................ 218
Introduction ...................................185
Menu (on-board computer) ............ 185
Number from the phone book ........186
Redialing ........................................ 186
Rejecting/ending a call ................. 186
see also Digital Operator's Man-
ual ..................................................231
Temperature
Coolant .......................................... 179
Coolant (on-board computer,
Mercedes-AMG vehicles) ...............190
Engine oil (on-board computer,
Mercedes-AMG vehicles) ...............190
Outside temperature ......................178
Setting (climate control) ................ 117
Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 190
Through-loading feature................... 241
Timing (RACETIMER)......................... 191
Tire pressure
Calling up (on-board computer) ..... 297
Checking manually ........................ 296
Display message ............................ 213
Maximum ....................................... 296
Not reached (TIREFIT) .................... 277
Notes ............................................. 295
Reached (TIREFIT) .......................... 278
Recommended ............................... 293
Tire pressure loss warning system
General notes ................................ 296
Important safety notes .................. 297
Restarting ...................................... 297
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 299
Function/notes .............................297
General notes ................................ 297
Important safety notes .................. 298
Radio type approval for the tire
pressure monitor ........................... 300
Restarting ...................................... 300
Warning lamp ................................. 230
Warning message .......................... 299
TIREFIT kit.......................................... 276
Important safety notes .................. 276
Storage location ............................ 274
Tire pressure not reached .............. 277
Tire pressure reached .................... 278
Tires
Aspect ratio (definition) ................. 310
Average weight of the vehicle
occupants (definition) .................... 308
Bar (definition) ............................... 308
Changing a wheel .......................... 310
Characteristics .............................. 308
Checking ........................................ 290
Curb weight (definition) ................. 309
Definition of terms ......................... 308
Direction of rotation...................... 311
Display message ............................ 213
Distribution of the vehicle occu-
pants (definition) ............................ 310
DOT (Department of Transporta-
tion) (definition) ............................. 308
DOT, Tire Identification Number
(TIN) ............................................... 308
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 309
General notes ................................ 315
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 309
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 309
Important safety notes .................. 290
Increased vehicle weight due to
optional equipment (definition) ...... 309
Information on driving .................... 290
Kilopascal (kPa) (definition) ........... 309
Labeling (overview) ........................ 305
Load bearing index (definition) ...... 310
Load index ..................................... 307
Load index (definition) ................... 309
M+S tires ....................................... 292
Maximum load on a tire (defini-
tion) ............................................... 309
Maximum loaded vehicle weight
(definition) ..................................... 309
Maximum permissible tire pres-
sure (definition) ............................. 309
Maximum tire load ......................... 307
Maximum tire load (definition) ....... 309
MOExtended tires.......................... 292
Index19

Optional equipment weight (defi-
nition) ............................................ 310
PSI (pounds per square inch) (def-
inition) ...........................................310
Replacing ....................................... 310
Service life ..................................... 291
Sidewall (definition) ....................... 310
Speed rating (definition) ................ 309
Storing ...........................................311
Structure and characteristics
(definition) ..................................... 308
Summer tires ................................. 292
Temperature .................................. 305
TIN (Tire Identification Number)
(definition) ..................................... 310
Tire bead (definition) ......................310
Tire pressure (definition) ................ 310
Tire pressures (recommended) ...... 309
Tire size (data) ............................... 315
Tire size designation, load-bearing
capacity, speed rating .................... 305
Tire tread ....................................... 291
Tire tread (definition) ..................... 310
Total load limit (definition) ............. 310
Traction ......................................... 304
Traction (definition) ....................... 310
Tread wear..................................... 304
Uniform Tire Quality Grading
Standards ...................................... 304
Uniform Tire Quality Grading
Standards (definition) .................... 309
Wear indicator (definition) ............. 310
Wheel rim (definition) .................... 309
see Flat tire
Top Tether............................................ 57
Tow-starting
Emergency engine starting ............ 287
Important safety notes .................. 284
Installing the towing eye ................ 285
Removing the towing eye ............... 286
Towing
Permitted towing methods ............ 287
Towing a trailer
ESP®(Electronic Stability Pro-
gram) ............................................... 67
Towing away
Important safety guidelines ........... 284
Installing the towing eye ................ 285
Notes for 4MATIC vehicles ............ 287
Removing the towing eye ............... 286
Transporting the vehicle ................ 287
With both axles on the ground ....... 286
With the front axle raised ............... 286
Towing eye......................................... 274
Traffic reports
see also Digital Operator's Man-
ual .................................................. 231
Transmission
see Automatic transmission
Transmission position display
(DIRECT SELECT lever)...................... 131
Transporting the vehicle.................. 287
Trim pieces (cleaning instruc-
tions).................................................. 271
Trip computer (on-board com-
puter).................................................. 182
Trip odometer
Calling up ....................................... 182
Resetting (on-board computer) ...... 183
Trunk
Emergency release .......................... 82
Emergency release button ............... 82
Important safety notes .................... 78
Opening (automatically from out-
side) ................................................. 79
Opening (from outside the vehi-
cle, HANDS-FREE ACCESS) .............. 80
Opening automatically from
inside ............................................... 81
Opening/closing (manually from
outside) ............................................ 79
Trunk lid
Display message ............................ 217
see Tailgate
Turn signals
Display message ............................ 204
Replacing bulbs (front) ................... 107
Switching on/off........................... 102
Two-way radio
Frequencies ................................... 317
Installation ..................................... 317
Transmission output (maximum) .... 317
Type identification plate
see Vehicle identification plate
20Index

U
Unlocking
Emergency unlocking .......................77
From inside the vehicle (central
unlocking button) ............................. 76
Upshift indicator (on-board com-
puter, Mercedes-AMG vehicles)....... 190
USB devices
Connecting to the Media Inter-
face ............................................... 238
V
Vanity mirror (in the sun visor)........ 246
Vehicle
Correct use ...................................... 28
Data acquisition ............................... 29
Display message............................ 215
Equipment ....................................... 25
Individual settings .......................... 188
Limited Warranty ............................. 29
Loading .......................................... 301
Locking (in an emergency) ............... 77
Locking (SmartKey).......................... 70
Lowering ........................................ 314
Maintenance .................................... 26
Parking for a long period ................ 145
Pulling away ................................... 126
Raising ........................................... 312
Reporting problems ......................... 28
Securing from rolling away ............ 312
Transporting .................................. 287
Unlocking (in an emergency) ........... 77
Unlocking (SmartKey)...................... 70
Vehicle data ................................... 325
Vehicle data
Roof load (maximum) ..................... 325
Vehicle dimensions........................... 325
Vehicle emergency locking................ 77
Vehicle identification number
see VIN
Vehicle identification plate.............. 318
Vehicle tool kit.................................. 274
Ventilation
Setting the vents ........................... 121
Video
Operating the DVD ......................... 185
see also Digital Operator's Man-
ual .................................................. 231
VIN
Seat ............................................... 319
Type plate ...................................... 318
W
Warning and indicator lamps
ABS ................................................ 222
Active Brake Assist ........................ 229
Brakes ........................................... 221
Check Engine ................................. 226
Coolant .......................................... 227
Distance warning ........................... 229
ESP®.............................................. 223
ESP®OFF ....................................... 224
Fuel tank ........................................ 226
Overview .......................................... 33
PASSENGER AIR BAG ...................... 41
Reserve fuel ................................... 226
Restraint system ............................ 226
Seat belt ........................................ 220
SPORT handling mode ................... 224
Tire pressure monitor .................... 230
Warranty.............................................. 25
Washer fluid
Display message ............................ 218
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 231
Wheel and tire combinations
Tires ............................................... 315
Wheel bolt tightening torque........... 314
Wheel chock...................................... 312
Wheels
Changing a wheel.......................... 310
Checking ........................................ 290
Cleaning ......................................... 268
Emergency spare wheel ................. 315
Important safety notes .................. 290
Information on driving .................... 290
Interchanging/changing ................ 310
Mounting a new wheel ................... 313
Removing a wheel.......................... 313
Storing ........................................... 311
Tightening torque ........................... 314
Wheel size/tire size ....................... 315
Index21

Wheels and tires
Changing a wheel .......................... 311
Window curtain air bag
Display message ............................ 201
Operation ......................................... 47
Windows
see Side windows
Windshield
Defrosting ...................................... 118
Windshield washer system
Adding washer fluid....................... 263
Important safety notes .................. 323
Windshield wipers
Display message ............................ 218
Problem (malfunction) ................... 110
Replacing the wiper blades ............ 109
Switching on/off........................... 108
Winter driving
Slippery road surfaces ................... 150
Snow chains .................................. 293
Winter operation
General notes ................................ 292
Winter tires
M+S tires....................................... 292
Wiper blades
Cleaning ......................................... 269
Important safety notes .................. 109
Wooden trim (cleaning instruc-
tions).................................................. 271
Workshop
see Qualified specialist workshop
Z
ZONE function
Switching on/off........................... 118
22Index

Introduction
The printed Operator's Manual provides infor-mation about the safe operation of your vehicle.The Digital Operator's Manual provides compre-hensive and specifically adapted information onyour vehicle's equipment and multimedia sys-tem. You can call up the Digital Operator's Man-ual via the multimedia system.
iYou will not incur any costs when calling upthe Digital Operator's Manual. The DigitalOperator's Manual works without connectingto the Internet.
There are three ways to access the topics of theDigital Operator's Manual:
RVisual search
The visual search allows you to explore yourvehicle "virtually". Starting from either thevehicle exterior view or interior view, you canaccess many of the different topics coveredby the Digital Operator's Manual. To accessthe vehicle interior section, select the "Vehi-cle interior" view.
RKeyword search
The keyword search allows you to search for akeyword by entering characters.
RContents
You can select individual sections in the con-tents.
iThe Digital Operator's Manual is deactiva-ted for safety reasons while driving.
Operation
Calling up the Digital Operator's Man-
ual
XPress the

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to

systems, e.g. the brake system. Use only genu-ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories thathave been specifically approved for your vehi-cle.
Genuine Mercedes-Benz parts are subject tostrict quality control. Every part has been spe-cifically developed, manufactured or selectedfor and adapted to Mercedes-Benz vehicles.Therefore, only genuine Mercedes-Benz partsshould be used.
More than 300,000 different genuineMercedes-Benz parts are available forMercedes-Benz models.
All authorized Mercedes-Benz Centers maintaina supply of genuine Mercedes-Benz parts fornecessary service and repair work. In addition,strategically located parts delivery centers pro-vide quick and reliable parts service.
Always specify the vehicle identification number(VIN) when ordering genuine Mercedes-Benzparts (Ypage 318).
Operator's Manual
Vehicle equipment
iThis Operator's Manual describes all modelsand all standard and optional equipment ofyour vehicle available at the time of this Oper-ator's Manual going to print. Country-specificdifferences are possible. Bear in mind thatyour vehicle may not feature all functionsdescribed here. This also applies to safety-relevant systems and functions. The equip-ment in your vehicle may therefore differ fromthat shown in the descriptions and illustra-tions.
The original purchase agreement lists all sys-tems installed in your vehicle.
Should you have any questions concerningequipment and operation, please consult anauthorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-let are important documents and should be keptin the vehicle.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies inaccordance with the warranty terms and condi-tions in the Service and Warranty Informationbooklet.
Your authorized Mercedes-Benz Center willreplace and repair all factory-installed parts inaccordance with the following warranty termsand conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-setts, New York, Pennsylvania, Rhode Islandand Vermont Emission Control System War-ranty
RState warranty enforcement laws (lemonlaws)
Replacement parts and accessories are coveredby the Mercedes-Benz Parts and Accessorieswarranties. These are available at any author-ized Mercedes-Benz Center.
iShould you lose your Service and WarrantyInformation booklet, have an authorizedMercedes-Benz Center arrange for a replace-ment. The new Service and Warranty Infor-mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to areplacement of your vehicle or a refund of thepurchase price or lease price, if after a reason-able number of repair attempts Mercedes-BenzUSA, LLC and/or its authorized repair or servicefacilities fail to fix one or more substantialdefects or malfunctions in the vehicle that arecovered by its express warranty.
During the period of 18 months from originaldelivery of the vehicle or the accumulation of18,000 miles (approximately 29,000 km) on theodometer of the vehicle, whichever occurs first,a reasonable number of repair attempts is pre-sumed for a retail buyer or lessee if one or moreof the following occurs:
(1) the same substantial defect or malfunctionresults in a condition that is likely to cause
Service and vehicle operation25
Introduction
Z

death or serious bodily injury if the vehicle isdriven, that defect or malfunction has beensubject to repair two or more times, and youhave directly notified Mercedes-Benz USA,LLC in writing of the need for its repair.
(2) the same substantial defect or malfunctionof a less serious nature than category (1)has been subject to repair four or moretimes and you have directly notifiedMercedes-Benz in writing of the need for itsrepair.
(3) the vehicle is out of service by reason ofrepair of the same or different substantialdefects or malfunctions for a cumulativetotal of more than 30 calendar days.
Please send your written notice to:
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
Always bring the Maintenance Booklet with youwhen taking the vehicle to an authorizedMercedes-Benz Center. Your customer serviceadvisor will enter every service into your Main-tenance Booklet on your behalf.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-gram offers technical help in the event of abreakdown. Calls to the toll-free Roadside Assis-tance Hotline are answered by our agents 24hours a day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)(USA)
1-800-387-0100 (Canada)
For additional information, refer to theMercedes-Benz Roadside Assistance Programbrochure (USA) or the "Roadside Assistance"section in the Service and Warranty Booklet(Canada). You will find both in the vehicle docu-ment wallet.
Change of address or change of own-
ership
In the event of a change of address, please sendus the "Notification of Address Change" in theService and Warranty Booklet or simply call theMercedes-Benz Customer Assistance Center(USA) at the hotline number1-800-FOR-MERCedes (1-800-367-6372) orCustomer Service Center (Canada) at1-800-387-0100. This will assist us in contact-ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-ature in the vehicle so that it is available to thenext owner.
If you have purchased a used car, please send usthe "Notification of Used Car Purchase" in theService and Warranty Booklet or simply call theMercedes-Benz Customer Assistance Center(USA) at the hotline number1-800-FOR-MERCedes (1-800-367-6372) orCustomer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
When you are abroad with your vehicle, observethe following points:
RService facilities or replacement parts maynot be readily available.
RLead-free fuel for vehicles with a catalyticconverter may not be available. Leaded fuelcan cause damage to the catalytic converter.
RThe fuel may have a considerably loweroctane number. Unsuitable fuel can causeengine damage.
Some Mercedes-Benz models are available fordelivery in Europe through our European Deliv-ery Program. For details, consult an authorizedMercedes-Benz Center or write to one of thefollowing addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
26Service and vehicle operation
Introduction

Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
When driving on an unpaved road or off-road,
check the vehicle underside regularly. In par-
ticular, remove trapped plant parts or other
flammable material. Contact a qualified spe-
cialist workshop immediately if damage is
detected.
GWARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a highcurb or an unpaved road
Ryou drive too fast over an obstacle, e.g. acurb, a speed bump or a pothole in the road
Ra heavy object strikes the underbody orparts of the chassis
In situations like this, the body, the under-body, chassis parts, wheels or tires could bedamaged without the damage being visible.Components damaged in this way can unex-pectedly fail or, in the case of an accident, nolonger withstand the loads they are designedto.
If the underbody paneling is damaged, com-bustible materials such as leaves, grass ortwigs can gather between the underbody andthe underbody paneling. If these materialscome in contact with hot parts of the exhaustsystem, they can catch fire.
In such situations, have the vehicle checkedand repaired immediately at a qualified spe-cialist workshop. If on continuing your jour-ney you notice that driving safety is impaired,pull over and stop the vehicle immediately,paying attention to road and traffic condi-tions. In such cases, consult a qualified spe-cialist workshop.
Declarations of conformity
USA:"The wireless devices of this vehicle com-ply with Part 15 of the FCC Rules. Operation issubject to the two following two conditions: 1)These devices may not cause harmful interfer-ence, and 2) These devices must accept anyinterference received, including interferencethat may cause undesired operation. Changesor modifications not expressly approved by theparty responsible for compliance could void theuser’s authority to operate the equipment."
Canada:"The wireless devices of this vehiclecomply with Industry Canada license-exemptRSS standard(s). Operation is subject to the fol-lowing two conditions: (1) These devices maynot cause interference, and (2) These devicesmust accept any interference, including inter-ference that may cause undesired operation ofthe device."
Operating safety27
Introduction
Z

Diagnostic connector
The diagnostics connection is only intended forthe connection of diagnostic equipment at aqualified specialist workshop.
GWARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result, the
operating safety of the vehicle could be affec-
ted. There is a risk of an accident.
Only connect equipment to a diagnostics con-
nection in the vehicle, which is approved for
your vehicle by Mercedes-Benz.
GWARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
!If the engine is switched off and equipmenton the diagnostics connection is used, thestarter battery may discharge.
Connecting equipment to the diagnostics con-nection can lead to emissions monitoring infor-mation being reset, for example. This may leadto the vehicle failing to meet the requirements ofthe next emissions test during the main inspec-tion.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a quali-fied specialist workshop. It has the necessaryspecialist knowledge, tools and qualifications tocorrectly carry out the work required on yourvehicle. This is especially the case for work rel-evant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at anauthorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifica-tions
Rwork on electronic components
Correct use
If you remove any warning stickers, you or oth-ers could fail to recognize certain dangers.Leave warning stickers in position.
Observe the following information when drivingyour vehicle:
Rthe safety notes in this manual
Rtechnical data for the vehicle
Rtraffic rules and regulations
Rlaws and safety standards pertaining to motorvehicles
Problems with your vehicle
If you should experience a problem with yourvehicle, particularly one that you believe mayaffect its safe operation, we urge you to contactan authorized Mercedes-Benz Center immedi-ately to have the problem diagnosed and recti-fied. If the problem is not resolved to your sat-isfaction, please discuss the problem again withan authorized Mercedes-Benz Center or, if nec-essary, contact us at one of the followingaddresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
28Operating safety
Int roduction