service MERCEDES-BENZ E-CLASS ESTATE 2009 Workshop Manual

and wheels" section in the "Technical data"
chapter.
R snow chains must not be fitted to emer-
gency spare wheels, e.g. a "Minispare"
emergency spare wheel.
R Only fit snow chains in pairs and to the rear
wheels, even on vehicles with 4MATIC*.
Comply with the manufacturer's installa-
tion instructions.
On vehicles with AIRMATIC*, if snow chains
have been fitted, you may only drive at raised
vehicle level (Y page 154).
Do not exceed the maximum permissible
speed of 50 km/h.
i You may wish to deactivate ESP ®
when
pulling away with snow chains fitted
(Y page 60). This way, you can allow the
wheels to spin in a controlled manner, ach-
ieving an increased driving force (cutting
action). Winter driving
G
Risk of accident
Do not shift down for additional engine brak-
ing on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid.
You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden accelera-
tion, steering and braking manoeuvres.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Vehicles with manual transmission: engage
neutral.
X Vehicles with automatic transmission*:
shift the selector lever to N.
X Try to bring the vehicle under control by
using corrective steering. Driving tips
Rolling with the engine switched off
G
Risk of accident
Never switch the engine off while the vehicle
is in motion.
There is no power assistance for the steering
and the service brake when the engine is not
running.
You will require considerably more effort to
steer and brake and you could therefore lose
control of the vehicle and cause an accident. Brakes
G
Risk of accident
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. G
Risk of accident
Make sure that other road users are not
endangered by your braking.
Downhill gradients On long and steep downhill stretches, espe-
cially if the vehicle is laden or towing a trailer,
you must shift to a lower gear in good time or,
on vehicles with automatic transmission*,
select shift range 1,2or 3.
i This also applies if you have activated
cruise control, Speedtronic or Distronic
Plus*.
This will use the braking effect of the engine,
so less braking will be required to maintain
the speed. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly. If you need
additional braking, depress the brake pedal
repeatedly rather than continuously. Driving tips
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Because of this, it is impossible to state a
mileage that will be valid under all circum-
stances. An aggressive driving style will lead
to high wear.
Tyre grip
G
Risk of accident
While the vehicle can be fully controlled at a
certain speed on dry roads, you must reduce
your speed on wet or icy roads to achieve the
same road safety. Otherwise, you could cause
an accident.
Pay particular attention to the road conditions
at temperatures around freezing point.
If ice has formed on the road surface (e.g.
from fog), a thin film of water rapidly forms on
the ice when you brake, considerably reduc-
ing tyre grip. Drive with particular care in such
weather conditions. Driving on wet roads
If water has accumulated to a certain depth
on the road surface, there is a danger of aqua-
planing occurring, even if:
R you drive at low speeds
R the tyres have adequate tread depth
For this reason, do not drive in tyre ruts, and
brake carefully. Driving on flooded roads
If you have to drive on stretches of road on
which water has collected, please bear in
mind that:
R the maximum permitted still water depth is
25 cm.
R you should drive no faster than at walking
pace.
! Bear in mind that vehicles travelling in
front or in the opposite direction create waves. This may cause the maximum per-
missible water depth to be exceeded.
Failure to observe these notes may result
in damage to the engine, electrical systems
and transmission. Driving abroad
Points to remember
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Service24h" chapter of the Service
Booklet.
Only low-octane fuel is available in certain
countries.
You can find further information about fuel
grades on (Y page 216). Symmetrical dipped beam
If your journey takes you to countries where
vehicles are driven on the opposite side of the
road to the country in which the vehicle is
registered, your headlamps must be switched
to symmetrical dipped beam. This prevents
oncoming traffic from being dazzled.
Have the headlamps converted as close as
possible to the border before driving in these
countries. When using symmetrical lights, the
edge of the carriageway is not illuminated as
widely and as far ahead as normal. Driving abroad
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X
Grasp release wheel ;with your hand
such that the thumb is in the thumb rest
and turn it anti-clockwise.
The ball coupling unlocks and lowers. Indi-
cator lamp :flashes. X
Press the ball coupling in the direction of
the arrow until it engages behind the
bumper.
Indicator lamp :goes out and the mes-
sage in the multi-function display disap-
pears. Trailer power supply
When it leaves the factory, your vehicle's
trailer socket outlet is equipped with a per-
manent power supply and a power supply that
is switched on via the ignition lock.
The permanent power supply is supplied via
trailer socket pin 9.
The power supply that is switched on via the
ignition lock is supplied via trailer socket
pin 10.
! You can connect consumers with a power
rating of up to 240 W to the permanent
power supply and up to 180 W to the power
supply that is switched on via the ignition
lock.
You must not charge a trailer battery using
the power supply.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest. You can obtain further information about
installing the trailer electrics from a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre.
X
To switch the connected power supply
on or off: turn the key in the ignition lock
to position 2or 0, respectively. Bulb failure indicator for LEDs
i If LED lamps are fitted in the trailer, an
error message may appear in the multi-
function display – even if there is no fault –
if the corresponding LED chain's current
draw drops below 50 milliamperes (mA).
To ensure reliable operation of the bulb failure
indicator, a minimum current of 50 mA must
be guaranteed by the manufacturer of each
LED chain in the trailer lighting. Trailer with 7-pin connector
If your trailer has a 7-pin connector, you can
connect it to the 13-pin socket on the ball
coupling using an adapter or, if necessary, an
adapter cable. Both of these can be obtained
at a qualified specialist workshop, e.g. at a
Mercedes-Benz Service Centre.
Fitting the adapter 238
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X
Open the socket cover.
X Insert connector with lug :into
groove ;on the socket and turn the con-
nector clockwise to the stop.
X Make the cover engage.
X If you are using an adapter cable, secure
the cable to the trailer with cable ties.
! Make sure that there is sufficient cable
play so that the cable cannot become
detached when cornering. Service
ASSYST PLUS service interval display
The ASSYST PLUS service interval display
informs you of the next service due date.
The service due date is shown in the multi-
function display, for example:
Next service A in .. days
Next service A in ... km
Service A due
The letter indicates which service is due. A
stands for a minor service and Bfor a major
service. A number or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenance work
to be performed. If you report this displayed
information to a qualified specialist work-
shop, for example a Mercedes-Benz Service
Centre, they can inform you of the costs the
service will incur.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted. Maintaining the time-dependent service
schedule:
X
Note down the service due date displayed
before disconnecting the battery.
or
X Subtract the battery disconnection periods
from the service date shown on the display
after reconnecting the battery.
Hiding a service message X
Press %ora on the steering wheel.
Service overdue A display message is shown in the multi-func-
tion display, for example:
Service A overdue by ... days
Service A overdue by .. km
i
If you fail to have the service performed
by the specified date, you may be violating
applicable laws. Your warranty may be inva-
lidated and goodwill settlements may be
refused.
Calling up a service due date X
Switch on the ignition.
X Press =or; to select the Service
menu on the steering wheel.
X Press 9or: to select the ASSYST
PLUS submenu and press ato confirm.
The multi-function display shows the
service due date. AdBlue
®
service indicator
i For Blue-TEC vehicles only.
The BlueTEC exhaust gas aftertreatment
must be operated with a reducing agent
(AdBlue ®
) in order for it to function correctly.
AdBlue ®
is topped up as part of maintenance
work. Under normal operating conditions, a
full tank of AdBlue ®
should last until the next
service due date. Service
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Depending on how and where the vehicle is
used, there may be an increase in the
AdBlue ®
consumption, resulting in the next
service due date being brought forward.
The following messages tell you about the
AdBlue ®
supply:
Refill AdBlue at workshop See Own‐
er's Manual
Refill AdBlue at workshop No start
in ... km
Before taking a trip with your vehicle outside
Europe, have the AdBlue ®
supply checked
and, if necessary, topped up at a qualified
specialist workshop. Before using your vehi-
cle for an extended period in countries out-
side Europe, contact a qualified specialist
workshop.
! Have the AdBlue ®
tank topped up at a
qualified specialist workshop only. The
vehicle may otherwise be damaged or
soiled.
Damage or consequential damage is not
covered by the Mercedes-Benz implied
warranty.
You can obtain general information about
BlueTEC exhaust gas aftertreatment and
AdBlue ®
from any Mercedes-Benz Service
Centre.
Further information about AdBlue ®
(Y page 335). Care
Care and cleaning products
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use only care products and cleaning agents
recommended and approved by Mercedes-
Benz. !
For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
and do not scrub.
Do not touch the surfaces and protective
films with hard objects, e.g. rings or ice
scrapers. You could otherwise scratch or
damage the surfaces and protective film. H
Environmental note
Dispose of empty packaging, cleaning cloths
and polishing wads in an environmentally
responsible manner.
! Do not park the vehicle for a long period
of time directly after cleaning, especially if
the wheels have just been cleaned with a
wheel cleaner. Wheel cleaners could cause
rapid corrosion of the brake discs and
brake pads/linings. After cleaning, park
the vehicle when it is at normal operating
temperature. Exterior care
Automatic car wash G
Risk of accident
The vehicle is braked when the HOLD function
or Distronic Plus* is activated. Therefore,
deactivate the HOLD function and Distronic
Plus before the vehicle is washed in an auto-
matic car wash. G
Risk of accident
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, until the brakes are dry, drive with
particular care after the vehicle is washed.
You can wash the vehicle in an automatic car
wash from the beginning. 240
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products, or gloss preservers such as wax.
These products are only suitable for high-
gloss finishes. Using them on a vehicle with
a matt finish results in serious damage to
the surface (gleaming, spotted areas).
Always have paintwork repairs carried out
at a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
i From the range of available Mercedes-
Benz care products, use only the insect
remover and the car shampoo.
Cleaning the paintwork Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit a qualified spe-
cialist workshop immediately, e.g. a
Mercedes-Benz Service Centre.
X Remove the following types of dirt immedi-
ately, whilst avoiding rubbing too hard.
Soak:
R insect remains with insect remover
R bird droppings with water
and rinse off the treated surface after-
wards.
Remove:
R tree resin, oils, fuels and greases by rub-
bing gently with a cloth soaked in petro-
leum ether or lighter fluid.
R tar stain with tar remover
R wax with silicone remover
! Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. Otherwise, you could
damage the paintwork. Cleaning the wheels !
Do not use acidic wheel cleaners to
remove brake dust. This could damage
wheel bolts and brake components.
Cleaning the windows X
Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
product approved and recommended by
Mercedes-Benz.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Under certain circumstances,
deposits such as leaves, petals and pollen
may prevent water from draining away
leading to corrosion damage.
Cleaning the wiper blades G
Risk of injury
Before cleaning the windscreen or wiper
blades, turn the key to position 0in the igni-
tion lock or press the Start/Stop button* until
all indicator lamps have gone out in the instru-
ment cluster. The windscreen wipers could
otherwise move and cause injury.
! Do not clean the wiper blades too often
and do not rub them too hard, as this will
result in damage to the graphite coating.
This could cause wiper noise.
X Fold the wiper arms away from the wind-
screen.
X Clean the wiper blades carefully with a
damp cloth.
X Fold the wiper arms back again before
switching on the ignition.
Cleaning the headlamps X
Clean the plastic lenses of the headlamps
with a wet sponge and windscreen washer
fluid or cleaning cloths. 242
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!
Observe the note on care provided by the
trailer manufacturer.
i Maintenance of the ball coupling and
trailer coupling can also be performed by
any Mercedes-Benz Service Centre. H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaning the steering wheel boss and
dashboard G
Risk of injury
Do not use cleaning agents and cockpit care
spray containing solvents to clean the dash-
board and the steering wheel boss. If cleaning
agents containing solvents are used the sur-
faces become porous, then if an airbag is
deployed the disintegrating plastic parts may
cause serious injury.
X Wipe the dashboard and steering wheel
boss with a damp, lint-free cloth (e.g. a
microfibre cloth) and cleaning agent.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the COMAND display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially-available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
! For cleaning, do not use any of the fol-
lowing: R
alcohol-based solvents or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not exert pressure when cleaning the dis-
play surface as this may lead to irreversible
damage.
Cleaning the seat covers !
Do not use microfibre cloths to clean gen-
uine leather, artificial leather or
Alcantara ®
covers, as these are too aggres-
sive and, if used often, may damage the
cover.
! Clean:
R genuine leather covers with a damp
cloth, then wipe the covers down with a
dry cloth. Make sure that the leather
does not become soaked. For leather
care, use a leather care agent recom-
mended by Mercedes-Benz. You can
obtain information about this from any
Mercedes-Benz Service Centre.
R artificial leather covers with a cloth mois-
tened with a solution containing 1%
detergent (e.g. washing-up liquid).
R cloth covers with a microfibre cloth mois-
tened with a solution containing 1%
detergent (e.g. washing-up liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning
results depend on the type of dirt and
how long it has been there.
R Alcantara ®
covers with a damp cloth.
Make sure you wipe entire seat sections
to avoid leaving visible lines.
i Note that regular care is essential to
ensure that the quality (both appearance
and comfort) of the covers is retained over
time. 244
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Cleaning Night View Assist Plus*
!
Never clean the camera lens. When clean-
ing the field of vision of the driving systems,
make sure that you do not spray glass
cleaner on the camera lens. If the camera
lens is dirty, visit a qualified specialist work-
shop, e.g. a Mercedes-Benz Service
Centre. X
Fold down the camera cover by recess :.X
Use a soft cloth to clean the windscreen in
front of camera ;.
! If you are using a glass cleaner, do not
spray it onto the lens of the Night View
Assist camera. Cleaning the plastic trim !
Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Ensure that cosmetics, insect repellent
and suntan lotion do not come into contact
with the vehicle's trim. This will protect the
vehicle's high-quality trim and help retain
its overall appearance.
X Wipe the plastic trim with a damp, lint-free
cloth (e.g. a microfibre cloth).
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the wooden trim* and trim
strips X
Wipe the wooden trim and trim strips with
a damp, lint-free cloth (e.g. a microfibre
cloth).
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz. Care
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outside temperature, warning and indicator
lamps, display messages or the failure of sys-
tems. The vehicle’s handling characteristics
may be affected. Adapt your driving style and
speed accordingly.
Immediately consult a qualified specialist
workshop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use a Mercedes-Benz Service Centre for
this purpose. In particular, work relevant to
safety or on safety-related systems must be
carried out at a qualified specialist workshop.
When you stop and park the vehicle, please
observe the instructions provided for HOLD
(Y page 151)and parking (Y page 107).
Calling up display messages The on-board computer saves certain display
messages, which you can call up.
X Press =or; on the steering wheel
to select the Servicemenu.
If there are display messages, the multi-
function display shows, e.g. 2 messages.
X Using 9or: select the entry, e.g.
2 messages. X
Confirm with a.
X Using :or9 scroll through the dis-
play messages.
Hiding display messages You cannot hide display messages of the
highest priority. The multi-function display
shows these messages continuously until
their causes have been remedied.
Use the buttons on the multi-function steer-
ing wheel.
X
Use the aor% button on the steer-
ing wheel to hide the display message.
The following tables contain all the display
messages. Text messages
G
Risk of accident and injury
The operating safety of the vehicle can be compromised if maintenance work is carried out
incorrectly. This could cause you to lose control of the vehicle and cause an accident. The safety
systems may also not be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified spe-
cialist workshop must have the necessary specialist knowledge and tools to carry out the work
required. Mercedes-Benz recommends that you use a Mercedes-Benz Service Centre for this
purpose. In particular, work relevant to safety or on safety-related systems must be carried out
at a qualified specialist workshop. 252
Display messagesPractical advice
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Symbol messages
G
Risk of accident and injury
The operating safety of the vehicle can be compromised if maintenance work is carried out
incorrectly. This could cause you to lose control of the vehicle and cause an accident. The safety
systems may also not be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified spe-
cialist workshop must have the necessary specialist knowledge and tools to carry out the work
required. Mercedes-Benz recommends that you use a Mercedes-Benz Service Centre for this
purpose. In particular, work relevant to safety or on safety-related systems must be carried out
at a qualified specialist workshop. Display messages
Possible causes/consequences and
X
X Solutions 7 If the symbol appears in the multi-function display, a seat belt
tongue has been clipped into a rear seat belt buckle.
Further information on the status indicator for the rear seat
belts (Y
page 91) a G
Risk of injury
If the symbol appears in the multi-function display, a seat belt
tongue has not been clipped into a rear seat belt buckle.
X If necessary, ask occupants in the rear to fasten their seat
belts.
Further information on the status indicator for the rear seat
belts (Y page 91) N Saloon: the boot lid is open.
X
Close the boot lid. A Estate: the tailgate is open.
X
Close the tailgate. M
or
? G
Risk of accident
The bonnet is open. A warning tone also sounds.
X Stop immediately, paying attention to road and traffic con-
ditions.
X Close the bonnet.
If the active bonnet (pedestrian protection) is triggered:
X Reset the bonnet (Y page 302).
X Close the bonnet. ; At least one door is open. A warning tone also sounds.
X
Close the doors. Display messages
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