MERCEDES-BENZ EQC SUV 2019 Owners Manual

Display messages
Possible causes/consequences and M
MSolutions #
Consult a qualified specialist workshop. #
Where necessar y,also secure the par kedve hicle against rolling away.
To release: #
Ifth e conditions for auto matic release are fulfilled and the electric parking brake is not released automaticall y,
re lease the electric parking brake manually (/ page196).
If it is still not possible torelease the electric parking brake: #
Do not continue driving. Consult a qualified specialist workshop.
J Check brake fluid level *T
here is insuf ficient brake fluid in the brake fluid reser voir. &
WARNING Risk of an accident due tolow brake fluid le vel
If th e brake fluid le vel is too lo w,the braking ef fect and the braking characteristics may be impaired. #
Stop theve hicle as soon as possible, paying attention toroad and traf fic conditions. Do not continue driv‐
ing. #
Consult a qualified specialist workshop. #
Do not top up the brake fluid. #
Pull over and stop theve hicle safely as soon as possible in accordance with the tra ffic conditions. Do not con‐
tinue driving under any circums tances. #
Do not top up the brake fluid. 528
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Consult a qualified specialist workshop.
Check brake pads See
Owner's Manual *T
he brakepads ha vereached thewe ar limit. &
WARNING Risk of accident due torestricted braking po wer
When the brake pads ha vereached their wear limit, the braking po wer may be restricted. #
Drive on carefully. #
Have the brake sy stem checked immediately at a qualified specialist workshop. #
Consult a qualified specialist workshop.
6 Restraint sys. malfunction
Consult workshop *T
herestra int sy stem is faulty (/ page31). &
DANG ER Risk of fata l injuries due tothere stra int sy stem malfunctioning
If th ere stra int sy stem is malfunctioning, restra int sy stem components may be triggered unintentionally or may
not deploy as intended during an accident. This may af fect the seat belt tensioner or airbag, forex ample. Fur‐
th ermore, in theeve nt of an accident, the high-voltage on-board electrical sy stem may not be deactivated as
intended.
Yo u may be electrocuted if youto uch the damaged component parts of the high-voltage on-board electrical sys‐
te m. #
Have there stra int sy stem checked and repaired immediately at a qualified specialist workshop. #
After an accident, switch off the ignition immediatel y. Displ
aymessa ges and warning/indicator lamps 529

Display messages
Possible causes/consequences and M
MSolutions
Re cognition of a restra int sy stem fault:
R The restra int sy stem warning lamp 6does not light up when the ignition is switched on.
R The restra int sy stem warning lamp 6lights up continuously or repeatedly during a journe y. #
Consult a qualified specialist workshop immediatel y.
6
Front left malfunction Con-
sult workshop (examp le) *T
he cor responding restra int sy stem is faulty (/ page31). &
DANG ER Risk of fata l injuries due tothere stra int sy stem malfunctioning
If th ere stra int sy stem is malfunctioning, restra int sy stem components may be triggered unintentionally or may
not deploy as intended during an accident. This may af fect the seat belt tensioner or airbag, forex ample. Fur‐
th ermore, in theev ent of an accident, the high-voltage on-board electrical sy stem may not be deactivated as
intended.
Yo u may be electrocuted if youto uch the damaged component parts of the high-voltage on-board electrical sys‐
te m. #
Have there stra int sy stem checked and repaired immediately at a qualified specialist workshop. #
After an accident, switch off the ignition immediatel y. Re
cognition of a restra int sy stem fault:
R The restra int sy stem warning lamp 6does not light up when the ignition is switched on.
R The restra int sy stem warning lamp 6lights up continuously or repeatedly during a journe y. #
Consult a qualified specialist workshop immediatel y.530
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
6 Left windowbag malfunc-
tion Consult work-
shop (Example) *T
he cor responding windowbag is malfunctioning (/ page31). &
WARNING Risk of inju ryor fata l injury due toa malfunction in the window airbag
The window airbag might be triggered unintentionally or might not be triggered at all in theeve nt of an accident
wi th high deceleration. #
Have the window airbag checked and repaired immediately at a qualified specialist workshop. #
Consult a qualified specialist workshop immediatel y.
Front-passenger airbag dis-
abled See Owner's Manual *T
he front passenger airbag has been disabled although an adult or a person with an adult stature is on the front
passenger seat. If additional forc es are applied tothe seat, thewe ight the sy stem de tects may be too lo w. &
WARNING ‑ Risk of inju ryor eve nfa ta l injury when the front passenger airbag is disabled
If th e front passenger airbag is disabled, It will not be deplo yed in theeve nt of an accident and cannot pe rform
its intended pr otective function.
A person in the front passenger seat could then, forex ample, come into con tact wi th theve hicle interior, espe‐
cially if the person is sitting too close tothe dashboard. #
Beaware of thest atus of the front passenger airbag bo thbefore and during the journe y. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Check thest atus of the automatic front passenger airbag shutoff (/ page41). #
If necessar y,consult a qualified specialist workshop immediatel y. Displ
aymessa ges and warning/indicator lamps 531

Display messages
Possible causes/consequences and M
MSolutions
Front-passenger airbag
enabled See Owner's Man-
ual *T
he front passenger airbag is enabled while theve hicle is in motion:
R even when a child, a small adult or an object weighing less than the sy stem weight thre shold is located on the
front passenger seat
R even when the front passenger seat is not occupied
The sy stem may de tect objects or forc es that are adding tothewe ight applied tothe seat. &
WARNING Risk of inju ryor fata l injury if a child restra int sy stem is used while the front passenger front
airbag is enabled
If yo u secure a child in a child restra int sy stem on the front passenger seat and the front passenger airbag is
enabled, the front passenger airbag can deploy in theev ent of an accident.
The child could be stru ck bythe airbag. #
Ensure, bo thbefore and during the journe y,that thest atus of the front passenger airbag is cor rect.
NEVER use a rear wa rdfacing child restra int on a seat pr otected byan ACTIVE AIRB AGin front of it, DE ATH or
SERIOUS INJU RYtotheCH ILD can occur. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Check thest atus of the automatic front passenger airbag shutoff (/ page41). #
If necessar y,consult a qualified specialist workshop immediatel y.532
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Active Brake Assist Func-
tions currently limited See
Owner's Manual *
Ve hicles with the Driving Assistance Package: Active Brake Assi stwith cross-traf fic function, Evasi veSteering
Assist or PRE‑SAFE ®
PLUS are temp orarily una vailable or only partially available.
Ve hicles without the Driving Assistance Package: Active Brake Assi stistemp orarily una vailable or only partially
av ailable.
The ambient conditions are outside the sy stem limits (/ page 202). #
Drive on.
As soon as the ambient conditions are within the sy stem limits, the sy stem will become available again. #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra ffic conditions and restart
th e drive sy stem.
Active Brake Assist Func-
tions limited See Owner's
Manual *
Ve hicles with Driving Assistance Package: Active Brake Assi stwith cross-traf fic function, Evasi veSteering
Assist or PRE‑SAFE ®
PLUS is malfunctioning.
Ve hicles without Driving Assistance Package: Active Brake Assi stis malfunctioning. #
Consult a qualified specialist workshop.
PRE-SAFE inoperative See
Owner's Manual *
The PRE‑SAFE ®
functions are malfunctioning. #
Consult a qualified specialist workshop.
Mercedes me connect
Services limited See Own-
er's Manual *S
ervice limited.
At least one of the main functions of the Mercedes me connect sy stem is malfunctioning. #
Obser vethe no tes on the diagnostics connection (/ page 25). #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 533

Display messages
Possible causes/consequences and M
MSolutions
G Inoperative *A
t least one of the main functions of the Mercedes me connect sy stem or of the SOS emer gency call sy stem is
malfunctioning. #
Consult a qualified specialist workshop.
Radar sensors dirty See
Owner's Manual *T
heradar sensor sy stem is malfunctioning. Possible causes:
R dirt on the sensors
R heavy rain or snow
R extended country driving wi thout other traf fic, e.g. in the desert
Driving sy stems and driving saf ety sy stems may be malfunctioning or temp orarily una vailable.
Once the cause of the problem is no longer present, the driving sy stems and driving saf ety sy stems will be available
again.
If th e display message does not disappear: #
Stop theve hicle in accordance with the tra ffic conditions. #
Clean all sensors (/ page 469). #
Restart the drive sy stem. 534
Display messages and warning/indicator lamps

Driving sy
stems Display messages
Possible causes/consequences and M
MSolutions
é ATTENTION ASSIST inoper-
ative *A
TTENTION ASSIST is malfunctioning. #
Consult a qualified specialist workshop.
é ATTENTION ASSIST: Take a
break! *A
TTENTION ASSIST has de tected fatigue or an increasing la ckof concentration on the part of the driver
(/ page 245). #
If necessa ry,ta ke a break.
Active Parking Assist and
PARKTRONIC inoperative
See Owner's Manual *A
ctive Parking Assist and Parking Assist PARKTRONIC are malfunctioning. #
Stop theve hicle in accordance with the tra ffic conditions and restart the drive sy stem. #
Ifth e display message continues tobe displa yed, consult a qualified specialist workshop. Fault Drive at max. 80
km/h
*T
herear axle le vel control is malfunctioning The vehicle's handling characteristics may be af fected. #
Do not drive at speeds grea terth an 80 km/h. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 535

Display messages
Possible causes/consequences and M
MSolutions
Active Steering Assist cur-
rently unavailable See Own-
er's Manual *A
ctive Steering Assist is temp orarily una vailable.
The ambient conditions are outside the sy stem limits (/ page219). #
Drive on.
As soon as the ambient conditions are within the sy stem limits, the sy stem will become available again. #
If necessar y,clean the windscreen in the camera's field of vision. #
Check the tyre pressure if necessar y.
Active Steering Assist inop-
erative *A
ctive Steering Assist is malfunctioning. Active Dis tance Assi stDISTRONIC remains available. #
Consult a qualified specialist workshop.
Ø *A
ctive Steering Assist has reached the sy stem limits(/ page219).
Yo u ha venot steered independently for a considerable period of time. #
Take ove rth esteering and drive on in accordance with the traf fic conditions.
Beginning emergency stop *Y
our hands are not on thesteering wheel. Emer gency stop is initiated (/ page 222). #
Put your hands back on thesteering wheel.
Yo u can cancel the deceleration at any time byper form ing one of thefo llowing actions:
R steering
R braking or accelerating
R pressing a steering wheel button
R operating Touch Control 536
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
R deactivating Active Dis tance Assi stDISTRONIC
Active Steering Assist cur-
rently unavailable due to
multiple emergency stops *A
ctive Steering Assist is temp orarily una vailable due tomultiple emergency stops. #
Take ove rth esteering and stop in accordance with the tra ffic conditions. #
Swit choff the ignition and switch it back on.
Ac tive Steering Assist is available once more.
Active Lane Keeping Assist
currently unavailable See
Owner's Manual *A
ctive Lane Keeping Assist is temp orarily una vailable.
The ambient conditions are outside the sy stem limits (/ page 253).
Ve hicles with Active Steering Assis t:the camera view may be limited bythe windscreen. #
Drive on.
As soon as the ambient conditions are within the sy stem limits, the sy stem will become available again.
Ve hicles with Active Steering Assis t:ifth e display message does not disappear: #
Stop theve hicle in accordance with the tra ffic conditions. #
Clean the windscreen.
Active Lane Keeping Assist
inoperative *A
ctive Lane Keeping Assist is malfunctioning. #
Consult a qualified specialist workshop.
Blind Spot Assist currently
unavailable See Owner's
Manual *B
lind Spot Assist is temp orarily una vailable.
The sy stem limits ha vebeen reached (/ page 250). Display messages and
warning/indicator lamps 537