MERCEDES-BENZ EQC SUV 2021 Owners Manual

Display messages
Possible causes/consequences and M
MSolutions
Front-passenger airbag
enabled See Owner's Man-
ual *T
he front passenger airbag will be enabled while theve hicle is in motion in thefo llowing situations:
R even when a child, a small adult or an object weighing less than the sy stem weight thre shold is located on the
front passenger seat
R even when the front passenger seat is not occupied
The sy stem may de tect objects or forc es that are adding tothewe ight applied tothe seat. &
WARNING Risk of inju ryor death when using a child restra int sy stem while the front passenger airbag is
enabled
If yo u secure a child in a child restra int sy stem on the front passenger seat and the front passenger airbag is
enabled, the front passenger airbag can deploy in theev ent of an accident.
The child could be stru ck bythe airbag. #
Ensure, bo thbefore and during the journe y,that thest atus of the front passenger airbag is cor rect.
NEVER use a rear wa rdfacing child restra int on a seat pr otected byan ACTIVE AIRB AGin front of it, DE ATH or
SERIOUS INJU RYtotheCH ILD can occur. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Makesure that no objects are trapped under the front passenger seat. #
Check thest atus of automatic front passenger airbag actuation (/ page 45).#
If necessar y,consult a qualified specialist workshop immediatel y.358
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
PRE-SAFE inoperative See
Owner's Manual *
The PRE‑SAFE ®
functions are malfunctioning. #
Consult a qualified specialist workshop. Key
Display messages
Possible causes/consequences and M MSolutions
Á Replace key *H
avetheke yre placed. #
Consult a qualified specialist workshop.
Á Change key batteries *T
hekey bat tery is dischar ged. #
Replace the battery (/ page72). Display messages and
warning/indicator lamps 359

Display messages
Possible causes/consequences and M
MSolutions
Á Key not detected (white dis‐
play message) *T
hekey is cur rently und etected. #
Change the location of theke y in theve hicle. #
Ifth eke y is still not recognised, place it in the slot forst arting with theke y (/ page152).
Á Key not detected (red dis‐
play messa ge) *T
hekey cannot be de tected and may no longer be in theve hicle.
The key is no lon ger in theve hicle and you swit choff the drive sy stem:
R You can no lon gerst art the drive sy stem.
R You cannot centrally lock theve hicle. #
Ensure that theke y is in theve hicle.
If th eke y de tection function has a malfunction due toast ro ng radio signal source: #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Place theke y in the slot forst arting the engine with theke y (/ page152).
Place the key in the
marked space See Owner's
Manual *K
eydetection is malfunctioning. #
Change the location of theke y in theve hicle. #
Place theke y in the slot forst arting the engine with theke y (/ page152). 360
Displaymessa ges and warning/indicator lamps

Lights
Display messages
Possible causes/consequences and M
MSolutions
: Left dipped beam (examp le) *T
he cor responding light source is defective. #
Drive on carefully. #
Consult a qualified specialist workshop immediatel y.
% LED light sources: the display message forth e cor responding light appears only when allthe light-emitting
diodes in the light are faulty.
: Malfunction See Owner's
Manual *T
heexterior lighting is malfunctioning. #
Consult a qualified specialist workshop.
* Ve hicles with a trailer hitch: a fuse may haveblown. #
Stop theve hicle in accordance with the tra ffic conditions. #
Check the fuses and replace them if necessary (/ page 324).
: Automatic driving lights
inoperative *T
he light sensor for auto matic driving lights is malfunctioning. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 361

Display messages
Possible causes/consequences and M
MSolutions
: Active Light System inoper-
ative *T
he active headlamp s are malfunctioning. #
Consult a qualified specialist workshop.
: Switch on headlamps *Y
ou are driving without lo w-beam headlamps. #
Turn the light switch totheL orà position.
:
Switch off lights *Y
ou are leaving theve hicle and the lights are still switched on. #
Turn the light switch totheà position.
: Intelligent Light System
inoperative *T
he Intelligent Light Sy stem is malfunctioning. The lighting sy stem continues tofunction proper lywithout the func‐
tions of the Intelligent Light Sy stem. #
Consult a qualified specialist workshop. 362
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Adaptive Highbeam Assist
Plus currently unavailable
See Owner's Manual *A
daptive Highbeam Assist Plus is temp orarily una vailable.
The sy stem limits ha vebeen reached (/ page127).
On ce the cause of the problem is no longer present, the sy stem will be available again. The Adaptive Highbeam
Assist Plus available again display message will appear. #
Drive on. #
Operate the high beam manually until Adaptive High Beam Assist Plus is available again.
Adaptive Highbeam Assist
Plus inoperative *A
daptive Highbeam Assist Plus is malfunctioning. #
Consult a qualified specialist workshop.
Adaptive Highbeam Assist
Plus Camera view restric-
ted See Owner's Manual *T
he camera view is restricted. Possible causes:
R Dirt on the windscreen in the camera's field of vision
R Heavy rain, snow or fog
Driving sy stems and driving saf ety sy stems may be malfunctioning or temp orarily una vailable.
Once the cause of the problem is no longer present, the driving sy stems and driving saf ety sy stems will be available
again.
If th e display message does not disappear: #
Stop theve hicle in accordance with the tra ffic conditions. #
Clean the windscreen. Display messages and
warning/indicator lamps 363

Display messages
Possible causes/consequences and M
MSolutions
Hazard warning lamps mal-
functioning *T
he hazard warning lamp switch is malfunctioning. #
Consult a qualified specialist workshop. Climate control
Display messages
Possible causes/consequences and M MSolutions
& inoperative High-voltage
battery charging incom-
plete *T
he high-voltage battery is charging. Pre-ent ryclimate control cannot be switched on. #
Wait until thech arging process has achie ved a minimum charge.
& inoperative Charge HV bat-
tery *T
hecharge ofthe high-voltage battery is too lo w.Pre-ent ryclimate control cannot be switched on. #
Charge the high-voltage batter y.364
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
& Pre-entry climate control
(via key) available again
after engine start *Y
ou ha veattem ptedto switch on pre-entry climate contro l morethan thre e times with the engine switched off. #
Start theve hicle forte n seconds.
Pre-entry clima tecontrol is ope rational again.
&
Pre-entry climate control
(via key) inoperative HV-
battery low *T
hecharge ofthe high-voltage battery is too lo w.Pre-ent ryclimate control cannot be switched on. #
Charge the high-voltage batter y.
When the high-voltage battery is suf ficiently charge d, pre-entry climate control will be operational again. Display messages and
warning/indicator lamps 365

Drive sy
stem Display messages
Possible causes/consequences and M
MSolutions
v Towing not permitted See
Owner's Manual *T
he drive sy stem is malfunctioning. #
Have theve hicle transpor ted only using a transpor ter or trailer (/ page 320).
ò
Acoustic presence indica-
tor inoperative *T
he sound generator (acou stic vehicle warning sy stem) is malfunctioning. Nodriving noises are being produced.
The vehicle may not be heard by otherroad users. #
Drive with particular care. #
Consult a qualified specialist workshop.
To switch off the engine,
press Start/Stop button
for at least 3 seconds or 3
times. *Y
ou ha vepressed thest art/ stop button while theve hicle is in motion. #
Toswitch off the drive sy stem while theve hicle is in motion (/ page152). 366
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
+ Top up coolant See Own-
er’s Manual *T
he coolant le vel is too lo w.
* NO
TEDama getothe drive sy stem due toinsuf ficient coolant #
Avoid long journe yswith insuf ficient coolant. #
Have the cooling sy stem of the drive sy stem checked at a qualified specialist workshop.
ÿ
Coolant Stop vehicle
Switch engine off *T
he coolant is too hot. #
Stop theve hicle immediately in accordance with the traf fic conditions and switch off the drive sy stem. &
WARNING Risk of inju rydue todrive sy stem overheating
If yo u open the bonn etintheeve nt of an overheated drive sy stem or fire inthe engine compartment, thefo llow‐
ing situations may occur:
R You may come into contact with hot gases.
R You may come into contact with other escaping hot operating fluids. #
Intheeve nt of overheating or a fire inthe engine compartment, keep the bonn etclosed and call thefire
service. #
Allow theove rheated drive sy stem tocool down if the engine must be opened. #
Wait until the drive sy stem has cooled down. #
Make sure that the air supply totheve hicle radiator is not obstructed. Display messages and
warning/indicator lamps 367