MERCEDES-BENZ EQC SUV 2022 Owners Manual

#
Slowly turn cap 1anti-clockwise torelease
ove rpressure. #
Continue turning cap 1anti-clockwise and
re mo veit. #
Ifth e coolant le vel is below mar ker bar 2,
visit a quali/ed specialist workshop, such as a
Mercedes-Benz Se rvice Centre. Ha vethe
coolant checked or re/lled on lyat a quali/ed
specialist workshop. T
T
opping up t
opping up t he windscr
he windscreen w
een washer syst
asher syst em
em &
W
WARNING
ARNING Risk of burns from hot compo-
nents in the engine compartment
Cer tain components in the engine compart-
ment can be very hot, e.g. the drive system
and the cooler. #
Allow the drive system tocool down and
to uch only the components described
belo w. &
W
WARNI NG
ARNI NGRisk of /re and injury from
windscre enwasher concent rate
Wi ndsc reen washer concent rate is highly 0am-
mable. #
Avoid /re, naked 0ames, smoking and
th e creation of spar kswhen using wind-
screen washer concent rate. #
Remo vecap 1bytheta b. #
Top up thewa sher 0uid.
% Further information about the windscreen
wa sher 0uid (/ page 354) K
K
eeping t
eeping t he air/w
he air/w at
ater duct fr
er duct fr ee
ee #
Keep the area between the bonnet and the
windscreen free of deposits, e.g. ice, snow or
lea ves. Cleaning and care Cleaning and care
Inf
Inf
or
ormation on w
mation on w ashing t
ashing the v
he vehicle in a car w
ehicle in a car w ash
ash &
W
WARNING
ARNING Risk of an accident due to
re duced braking po wer aTer washing the
ve hicle
Braking e1ciency is reduced aTer washing the
ve hicle. #
ATer theve hicle has been washed, brake
carefully while paying attention tothe
tra1c conditions until braking po wer has
been fully restored. 308
308
Maintenance and ca
re

*
N
N O
OTE
TE Damage from automatic braking If one of
thefo llowing functions is activated,
th eve hicle brakes automatically in cer tain sit-
uations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
During towing. #
In a car wash. *
N
NO OTE
TE Damage due tounsuitable car wash #
Before driving into a car wash make sure
th at the car wash is suitable forth eve hi-
cle dimensions. #
Ensu rethere is su1cient ground clear-
ance between the underbody and the
guide rails of the car wash. #
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is su1cient. To
avo id damage toyour vehicle when using a car
wa sh, ensu rethefo llowing beforehand:
R Active Distance Assist DISTRONIC is deactiva-
te d.
R The HOLD function is switched o..
R The 360° Camera or there ve rsing camera is
switched o..
R The side windo wsand sliding sunroof are com-
ple tely closed.
R The blo werfo rth eve ntilation and heating is
switched o..
R The windsc reen wiper switch is in position g.
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise theta ilgate could
open unintentionall y.
R For car washes with a con veyor system: -
Neutral iis engaged.
- Ifyo uwo uld like tolea vetheve hicle while
it is being washed, make sure theke y is
located in theve hicle. The park position
j isotherwise automatically engaged.
% If, aTer the car wash, youre mo vethewax
from the windscreen and wiper rubbers, this
will pr event smearing and reduce wiper noise. Inf
Inf
or
ormation on using a high-pr
mation on using a high-pr essur
essure cleaner
e cleaner &
W
WARNING
ARNING Risk of an accident when using
high-pressure cleaners with round-spr ay
nozzles
The water jet can cause extern ally invisible
damage.
Components damaged in this wa y may un ex-
pectedly fail. #
Do not use a high-pressure cleaner with
round-spr aynozzles. #
Have damaged tyres or chassis parts
re placed immediatel y. Maintenance and ca
re
309 309

To
avo id damage toyour vehicle, obser vethefo l-
lowing when using a high-pressure cleaner:
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise theta ilgate could
open unintentionall y.
R Maintain a distance of at least 30 cm tothe
ve hicle.
R V
V ehicles wit
ehicles with decor h decorativ
ative f
e foil:
oil: Parts of your
ve hicle are co vered with a decorative foil.
Maintain a distance of at least 70 cm between
th efo il-co vered parts of theve hicle and the
nozzle of the high-pressure cleaner. Mo vethe
high-pressure cleaner nozzle around whilst
cleaning. The waterte mp erature of the high-
pressure cleaner must not exceed 60°C.
R Obser vethe information on the cor rect dis-
ta nce in the equipment manufacturer's opera-
to r manual.
R Do not direct the nozzle of the high-pressure
cleaner directly at sensitive parts such as
tyres, gaps, electrical component parts, bat-
te ries, illuminants and louvres. W W
ashing t
ashing t he v
he vehicle b
ehicle b y hand
y hand Obser
vethere leva nt legal requ irements (e.g. in
some countries, washing byhand is permitted
only in special lydesignated wash ba ys). #
Use a mild cleaning agent (e.g. car shampoo). #
Washtheve hicle with luk ewarm water using a
soT car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. #
Carefully hose theve hicle o. with water and
dry using a chamois.
% Obser vethe no tes on the care of car parts
(/ page 312). N
No
ot
tes on paintw
es on paintw or
ork/matt
k/matt /nish
/nishpaintw
paintw or
ork care
k care To
avo id damaging the paintwork and inter fering
with the driving assistance systems, please
obser vethefo llowing no tes:
P
P aint
aint
R Insect remains: Soak with insect remo ver and
ri nse o. the treated areas aTer wards.
R Bird droppings: Soak with water and rinse o.
aTer wards. R
Tree resin, oils, fuels and greases: remo veby
ru bbing gently with a clo thsoaked in petro-
leum ether or lighter 0uid.
R Coolant and brake 0uid: remo vewith a damp
clo thand clean water.
R Tar stains: use tarre mo ver.
R Wax: use silicone remo ver.
R Do not attach sti ckers, /lms or similar materi-
als. Only ha ve/lm attached tothe bumper at
a quali/ed specialist workshop.
R Remo vedirt immediatel y,where possible.
Matt
Matt /nish
/nish
R Only use care products appr ovedfor
Mercedes-Benz.
R Do not attach stic kers, /lms or similar materi-
als. Only ha ve/lm attached tothe bumper at
a qu ali/ed specialist workshop.
R Do not polish theve hicle and light-alloy
wheels.
R Only use car washes that cor respond tothe
latest engineering standards. 310
310
Maintenance and care

R
Do not use car wash prog rammes with a /nal
hot wax treatment.
R Do not use paint cleaners, bu1ng or polishing
products, gloss preser vers,e. g. wa x.
In theev ent of paintwork damage:
R Always ha vepaintwork repairs car ried out at a
qu ali/ed specialist workshop.
R Make sure thera dar sensors function
(/ page 191). N
No
ot
tes on cleaning decor
es on cleaning decor ativ
ative f
e foils
oils Obser
vethe no tes on matt /nish care in thech ap-
te r "No tes on paintwork/matt /nish paintwork
care" (/ page 310). They also apply tomatt dec-
orative foils.
Obser vethe no tes on cleaning decorative foils to
av oid damage.
Cleaning
Cleaning
R For cleaning, use plenty of water and a mild
cleaning agent without additives or abrasive
substances (e.g. a car shampoo appr ovedfor
Mercedes-Benz). R
Remo vedirt as soon as possible. Avoid rub-
bing too hard in order tonot ir reparably dam-
age the decorative foil.
R Ifth ere is dirt on the /nish or if the decorative
fo il is dull: Use thePa int Cleaner recommen-
ded and appr ovedfo r Mercedes-Benz.
R Insect remains: Soak with insect remo ver and
ri nse o. the treated areas aTer wards.
R Bird droppings: Soak with water and rinse o.
aTer wards.
R Toprev ent water stains, dry a foil-wrapped
ve hicle with a soT, absorbent clo thaTer every
car wash.
A
A v
voiding damag
oiding damag e t
e to t
o t he decor
he decor ativ
ative f
e f oil
oil
R The service life and colou ring of decorative
fo ils are impaired by:
- Sunlight
- Temp erature (e.g. hot air blo wer)
- Weather conditions
- Stone chippings and dirt
- Chemical cleaning agents
- Oily products R
Do not use polish on matt decorative foil. Po l-
ishing will ha vethe e.ect of shining thefo il-
wrapped sur face.
R Do not treat matt or st ructured decorative
fo ils with wax.Pe rm anent stains may occur.
Scratches, cor rosive deposits, areas a.ected by
cor rosion and damage caused byincor rect care
cannot alw ays be comple tely re paired. In this
case, contact a quali/ed specialist workshop.
Yo u can obtain more information on care and
cleaning agents from the manufacturer.
In the case of foil-wrapped sur faces, optical di.er-
ences may occur between the sur faces that we re
not pro tected bya decorative foil aTer removing a
decorative foil.
% Have workor repairs todecorative foils car-
ri ed out at a quali/ed specialist workshop
(e.g. in a Mercedes-Benz Se rvice Centre). Maintenance and care
311
311

N
N
o
ot
tes on car
es on car e of car par
e of car par ts
ts &
W
WARNING
ARNING Risk of entrapment if the wind-
screen wipers are switched on while the
windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe wiper
arm. #
Always switch o. the windscreen wipers
and the drive system before cleaning the
windscreen or wiper blades. To
avo id damage totheve hicle, obser vethe no tes
on cleaning and care of thefo llowing car parts:
Wheels and r
Wheels and r ims
ims
R Use water and acid-free alloy wheel cleaners.
R Do not use acidic alloy wheel cleaners to
re mo vebrake dust. This could damage wheel
bolts and brake components.
R Toavo id cor rosion of the brake disks and
brakepads, drive theve hicle for a few minu tes
aTer cleaning before parking it. The brake
disks and brakepads warm up and dry out. W
W indo ws
indo ws
R Clean the windo wsinside and outside with a
damp clo thand with a cleaning agent recom-
mended for Mercedes-Benz.
R Do not use dry clo ths or abrasive or sol vent-
based cleaning agents toclean the inside of
windo ws.
% ATer changing the wiper blades or treating
th eve hicle with wax, clean the windscreen
th oroughly with cleaning agents recommen-
ded for Mercedes-Benz. Failure toobser vethe
application instructions may result in damage,
smear mar ksor dazzling spots.
% Remo veextern al fogging or dirt on the wind-
screen in front of the multifunction camera.
Otherwise, driving systems and driving saf ety
systems may be impaired or not available
(/ page 191).
W
W iper blades
iper blades
R Movethe wiper arms into there placement
position (/ page 136).
R With th e wiper arms folded out, clean the
wiper blades with a damp clo th.%
Make sure that the wiper blades are coated.
The coating can lea veresidues on a clo th. Do
not rubth e wiper blades excessively or clean
th em too oTen.
Ext
Ext er
erior lighting
ior lighting
R Clean the lenses with a wet sponge and mild
cleaning agent (e.g. car sha mpoo).
R Only use cleaning agents or cleaning clo ths
th at are suitable for plastic lenses.
V
V ehicle soc ke
ehicle soc ket (high-v
t (high-v olt
oltag
age batt
e batt er
ery)
y)
R Use clean water and a soT clo thtoclean the
ve hicle soc ket.
R Do not use high-pressure cleaners or cleaning
agents such as soap.
Sensors
Sensors
R Clean the sensors in the front and rear bump-
ers with a soT clo thand car shampoo
(/ page 191).
R When using a high-pressure cleaner, main tain
a minimum distance of 30 cm. 312 312
Maintenance and care

R
R
e
ev
v er
er sing camer
sing camer a and 360° Camera
a and 360° Camera
R Open the camera co ver with the multimedia
system (/ page 231).
R Use clean water and a soT clo thtoclean the
camera lens.
R Do not use a high-pressure cleane r.
Tr
Tr ailer hitch
ailer hitch
R Obser vethe no tes on care in the trailer hitch
manufacturer's operator manual.
R Do not clean the ball neck with a high-pres-
sure cleaner or sol vent.
R Remo vetraces of rust on the ball (e.g.using a
wire brush).
R Remo vedirt with a lint-free clo th.
R ATer cleaning, lightly oil or grease the ball
head.
% Before using trailers with anti-torsional cou-
pling, obser vethe manufacturer's operator
manual. N No
ot
tes on car
es on car e of t
e of the int
he int er
erior
ior &
W
WARNING
ARNING Risk of injury from plastic parts
breaking o. aTer the use of sol vent-based
ca re products
Care and cleaning products containing sol-
ve nts can cause sur faces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning products
containing sol vents toclean the cockpit. &
W WARNING
ARNING Risk of injury or fatal injuries
from bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to tear
or fail in an accident. #
Never bleach or dye seat belts. To
avo id damage totheve hicle, obser vethefo l-
lowing no tes on cleaning and care: Seat belts
Seat belts
R Clean with luk ewarmand soapy water.
R Do not use chemical cleaning agents.
R Do not dry byheating them toove r 80°C or
ex posing them todirect sunlight.
Display
Display
R Switch o. the display and let it cool down.
R Clean the sur face carefully with a micro/bre
clo thand a suitable displ aycare product (TFT-
LC D).
R Do not use any other agents.
Head-up displ ay
Head-up display
R Clean with a soT, non-static, lint-free clo th.
R Do not use cleaning agents.
Plas
Plastic tr tic tr im
im
R Clean with a damp micro/bre clo th.
R For heavy soiling: Use a cleaning agent recom-
mended for Mercedes-Benz.
R Do not attach stic kers, /lms or similar materi-
als. Main
tenance and ca re
313
313

R
Do not allow cosmetics, insect repellent or
sun cream tocome in contact with the plastic
trim.
R
R eal w
eal w ood and tr
ood and tr im elements
im elements
R Clean with a micro/bre clo th.
R Blackpiano-lacquer look: Clean with a damp
clo thand soapy water.
R For heavy soiling: Use a cleaning agent recom-
mended for Mercedes-Benz.
R Do not use sol vent-based cleaning agents, pol-
ishes or waxes.
R
R oof lining
oof lining
R Clean with a brush or dry shampoo.
Car
Car pet
pet
R Use a carpet and textile cleaning agent recom-
mended for Mercedes-Benz.
St
St eer
eer ing wheel made of g
ing wheel made of g enuine leat
enuine leather or DINA-
her or DINA-
MICA
MICA
* NO
NOTE
TEDamage caused bywrong cleaners #
Do not use sol vent-based cleaning
agents such as tarre mo ver or wheel cleaner; neither should
you use polishes
or wa xes. Otherwise you may damage
th e /nish. R
Clean with a damp clo thand 1% soapy water
solution and then wipe with a dry clo th.
R For heavy soiling: Use a cleaning agent recom-
mended for Mercedes-Benz.
R Leather care: Use a leather care agent that
has been recommended for Mercedes-Benz.
R Do not allow the leather tobecome too damp.
R Do not use a micro/bre clo th.
% Leather is a natural product. It exhibits natural
sur face properties such as di.erences in
st ru cture, mar kscaused bygrow thand injury
or subtle colour di.erences. These sur face
properties are characteristics of leather and
not material faults. What's more, leather is
subject toa natural ageing process during
which the sur face properties change.
Genuine leat
Genuine leat her seat cov
her seat covers
ers
R Vacuum away dirt (e.g. crumbs or dust) and
th en clean the seat co vers with a damp cotton clo
thand wipe down with a dry clo th.Re gu-
lar lyclean the seat co vers.
R For heavy soiling: use a leather care agent rec-
ommended for Mercedes-Benz aTercare.
R Leather care: Use a leather care agent that
has been recommended for Mercedes-Benz.
R Do not use a micro/bre clo th.
R Do not allow the leather tobecome too damp.
R Do not use oil-based cleaning and care prod-
ucts.
% Leather is a natural product. It exhibits natural
sur face properties such as di.erences in
st ru cture, mar kscaused bygrow thand injury
or subtle colour di.erences. These sur face
properties are characteristics of leather and
not material faults. What's more, leather is
subject toa natural ageing process during
which the sur face properties change.
Re gular cleaning and care ofthe leather
re duces soiling, wear mar ksand ageing dam-
age and thus signi/cant lyex tends its life
span. Clo thing that can lea vestains (e.g.
jeans) can discolour the leather. 314 314
Maintenance and care

DIN
DINAMIC
AMIC A seat cov
A seat cov ers
ers
R Clean with a damp clo th.
R Do not use a micro/bre clo th.
Imit
Imit ation leat
ation leat her seat cov
her seat cov ers
ers
R Vacuum up dirt such as crumbs or dust and
th en use a damp cotton clo thand a 1% soap-
suds solution toclean the entire seat co ver.
Do not spot clean.
R Use cleaning and care products recommen-
ded for Mercedes-Benz.
R Do not use a micro/bre clo th.
R Do not use oil-based cleaning and care prod-
ucts.
F F abr
abr ic seat cov
ic seat cov ers
ers
R Vacuum up dirt such as crumbs or dust and
th en use a damp micro/bre clo thand a 1%
soapsuds solution toclean the entire seat
co ver.Do not spot clean.
R Use cleaning and care products recommen-
ded for Mercedes-Benz.
R Do not use oil-based cleaning and care prod-
ucts. Maintenance and care
315
315

Emerg
Emerg
ency
ency R
R
emo
emo ving t
ving t he safe
he safe ty v
ty vest
est The saf
etyve sts are loca ted in the st owage com-
partments in the driver's and front passenger
door. #
Pull out the saf etyve st bag bythe loop. #
Open the saf etyve st bag and pull out the
saf etyve st.
% There are also sa fety vest co mpartments in
th ere ar door st owage compartments in which
saf etyve sts can be stored. 1
Maximum number of washes
2 Maximum wash temp erature 3
Do not bleach
4 Do not iron
5 Do not tumble dry
6 Do not dry clean
7 Class 2 saf etyve st
The requ irements de/ned bythe legal standard
are only ful/lled if the saf etyve st is the cor rect
size and is ful lyclosed.
Re place the saf etyve st in thefo llowing cases:
R there 0ective strips are dama ged or dirty
R the maximum permissible number of washes
is exceeded
R the 0uorescence has faded W
W
ar
ar ning tr
ning tr iangle
iangle R
R
emo
emo ving t
ving t he w
he war
arning tr
ning tr iangle
iangle #
The warning triangle is located in the st owage
we ll under the load compartment 0oor. Se
Se
tting up t
tting up t he w
he war
arning tr
ning tr iangle
iangle #
Fold side re0ectors 1upwards toform a tri-
angle and attach at theto p using upper press-
stud 2. #
Fold legs 3down and out tothe side. 316
316
Breakdown assistance

F
F
irs
irst-aid kit t-aid kit (soT
(soTsided) ov
sided) over
erview
view Fi
rs t-aid kit (soT sided) 1is in the load compart-
ment in the leT-hand st owage net. R
R
emo
emo ving t
ving t he
he/re
/re e
extinguisher
xtinguisher &
W
WARNING
ARNING Risk of accident due toan
inco rrectly secured /re extinguisher in the
driver's foot we ll
A /re extinguisher may impede pedal tr avel or
block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle.
The /re extinguisher can be 0ung around and
injure the driver or other vehicle occupants. #
Always store and secure the /re extin-
guisher in the brac ket. #
Do not remo vethe /re extinguisher while
driving. #
LeT-hand LeT-hand dr driv
ive v
e v ehicle:
ehicle: pulltab1 upwards. #
Right-hand dr Right-hand dr iv ive v
e v ehicle:
ehicle: pulltab1 down-
wa rds. #
Remo ve/re extinguisher 2. Flat tyre
Flat tyre
N
No
ot
tes on
es on 0at
0attyr
tyres
es &
W
WARNING
ARNING Risk of accident due toa 0at
tyre
A 0at tyre st rongly impai rstheve hicle's driving
ch aracteristics, as well as its steering and
braking characteristics. Breakdown assis
tance
317
317