malfunction MERCEDES-BENZ GL-Class 2014 X166 User Guide

Switching air-recirculation mode
on/off
................................................. 161T
Tachometer ........................................ 273
Tailgate Display message ............................ 321
Emergency unlocking .......................93
Important safety notes ....................89
Limiting the opening angle ...............92
Opening/closing (automatically
from inside) ...................................... 92
Opening/closing (automatically
from outside) ................................... 90
Opening/closing (from outside) .......90
Opening dimensions ......................453
Power closing .................................. 88
Tail lamps
Display message ............................ 304
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 33
Technical data
Capacities ...................................... 445
Emergency spare wheel .................441
Information .................................... 444
Tires/wheels ................................. 432
Trailer loads ................................... 457
Vehicle data ................................... 453
TELEAID
Call priority .................................... 359
Downloading destinations
(COMAND) ..................................... 359
Downloading routes .......................363
Emergency call .............................. 356
Geo fencing ................................... 363
Locating a stolen vehicle ...............362
MB info call button ........................358
Remote vehicle locking ..................361
Roadside Assistance button ..........358
Search & Send ............................... 360
Self-test ......................................... 356
Speed alert .................................... 363
System .......................................... 356
Triggering the vehicle alarm ........... 364 Vehicle remote malfunction
diagnosis
....................................... 362
Vehicle remote unlocking ..............361
Tele Aid
General notes ................................ 355
Telephone
Accepting a call ............................. 279
Display message ............................ 322
Menu (on-board computer) ............279
Number from the phone book ....... .280
Redialing ........................................ 280
Rejecting/ending a call .................279
Temperature
Coolant .......................................... 272
Coolant (on-board computer) ......... 287
Engine oil (on-board computer) ...... 287
Outside temperature ..................... .273
Setting (climate control) ................157
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........77
Immobilizer ...................................... 77
Through-loading ................................ 343
Time see separate operating instructions
Timing (RACETIMER) .........................287
TIREFIT kit .......................................... 388
Tire pressure Calling up (on-board computer) .....412
Checking manually ........................411
Display message ............................ 318
Important safety notes ..................412
Maximum ....................................... 410
Notes ............................................. 409
Not reached (TIREFIT) ....................390
Reached (TIREFIT) ..........................390
Recommended ............................... 408
Tire pressure loss warning
system General notes ................................ 411
Important safety notes ..................411
Restarting ...................................... 412
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 414
Function/notes ............................. 412
General notes ................................ 412
Important safety notes ..................413
Restarting ...................................... 415 Index
19

Vehicle emergency locking
................88
Vehicle identification number see VIN
Vehicle identification plate ..............444
Vehicle level AMG adaptive sport suspension
system ........................................... 221
Vehicle level (display message) .......310
Vehicle maintenance see ASSYST PLUS
Vehicle tool kit .................................. 386
Video Operating the DVD ......................... 279
VIN ...................................................... 444W
Warning and indicator lamps ABS ................................................ 327
Brakes ........................................... 326
Check Engine ................................. 333
Coolant .......................................... 334
Distance warning ........................... 336
DISTRONIC PLUS ........................... 336
ESP ®
.............................................. 329
ESP ®
OFF ....................................... 330
Overview .......................................... 34
PASSENGER AIRBAG OFF ................49
Reserve fuel ................................... 333
Seat belt ........................................ 324
SRS ................................................ 332
Tire pressure monitor ....................337
Warranty .............................................. 24
Washer fluid Display message ............................ 322
Wheel and tire combination
see Tires
Wheel bolt tightening torque ...........432
Wheel chock ...................................... 428
Wheels Changing a wheel .......................... 427
Checking ........................................ 405
Cleaning ......................................... 379
Cleaning (warning) .........................428
Emergency spare wheel .................439
Important safety notes ..................404
Interchanging/changing ................427
Mounting a new wheel ...................431Mounting a wheel
.......................... 428
Overview ........................................ 404
Removing a wheel ..........................431
Storing ........................................... 428
Tightening torque ........................... 432
Wheel size/tire size .......................432
Window curtain air bag
Display message ............................ 300
Operation ........................................ .48
Windows
see Side windows
Windshield
Defrosting ...................................... 159
Infrared reflective .......................... 367
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid .......................374
Notes ............................................. 451
Windshield wipers
Problem (malfunction) ...................143
Rear window wiper ........................141
Replacing the wiper blades ............141
Switching on/off ........................... 140
Winter driving
Slippery road surfaces ...................196
Snow chains .................................. 407
Winter operation
General notes ................................ 406
Overview ........................................ 406
Radiator cover ............................... 371
Snow drive program ....................... 255
Winter tires
M+S tires ....................................... 406
Wiper blades
Cleaning ......................................... 379
Important safety notes ..................141
Replacing ....................................... 141
Replacing (rear window) ................142
Replacing (windshield )................... 141
Wooden trim (cleaning instructions) 382
Workshop see Qualified specialist workshop Z
ZONE function Switching on/off ........................... 15922
Index

Have aftermarket accessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) when ordering genuine
Mercedes-Benz parts (Y page 444).Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible. Bear in mind that your vehicle may
not feature all functions described here. This
also applies to safety-relevant systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. The original purchase agreement lists all
systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies
in accordance with the warranty terms and
conditions in the Service and Warranty
Information booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts
in accordance with the following warranty
terms and conditions:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control System Warranty
R State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are
covered by the Mercedes-Benz Parts and
Accessories warranties. These are available
at any authorized Mercedes-Benz Center.
i Should you lose your Service and
Warranty Information booklet, have an
authorized Mercedes-Benz Center arrange
for a replacement. The new Service and
Warranty Information booklet will be
posted to you. 24
Introduction

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372 )or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner. Introduction
25 Z

If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Sports Utility Vehicle
G
WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is
significantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with 26
Introduction

Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov ; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty. Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic
information relating to vehicle operation,
malfunctions, and user settings. This may
include information about the performance or
status of various systems, including but not
limited to, engine, throttle, steering or brake
systems, that is stored and can be read out
with suitable devices, particularly when the
vehicle is serviced. The data obtained is used
to properly diagnose and service your vehicle
or to further optimize and develop vehicle
functions. COMAND/mbrace (Canada: TELEAID)
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may
be compiled through COMAND or the mbrace
system.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions. Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in
understanding how a vehicle’s systems
performed in certain crash or near crash-like
situations, such as during air bag deployment
or when hitting a road obstacle. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
R how various systems in your vehicle are
operating
R whether or not the driver and passenger
seat belts are fastened Introduction
29 Z

R
how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R how fast the vehicle is traveling
This data can help provide a better
understanding of the circumstances in which
crashes and injuries occur. NOTE: EDR data
is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and
no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of
personal identification data routinely
acquired during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties that
have the special equipment, such as law
enforcement, can read the information by
accessing the vehicle or the EDR.
EDR data may be used in civil and criminal
matters as a tool in accident reconstruction,
accident claims, and vehicle safety. Since the
Crash Data Retrieval CDR tool that is used to
extract data from the EDR is commercially
available, Mercedes-Benz USA, LLC
("MBUSA") expressly disclaims any and all
liability arising from the extraction of this
information by unauthorized Mercedes-Benz
personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or,
if the vehicle is leased, without the consent
of the lessee. Exceptions to this
representation include responses to
subpoenas by law enforcement; by federal,
state or local government; in connection with
or arising out of litigation involving MBUSA or
its subsidiaries and affiliates; or, as required
by law.
Warning: The EDR is a component of the
Supplemental Restraint System ("SRS")
Module. Tampering with, altering, modifying
or removing the EDR component may result in a malfunction of the SRS Module and other
systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-
empted. This means that in the event of such
conflict, the federal regulation governs. As of
February 2013, 13 states have enacted laws
relating to EDRs. Information on copyright
General information
Information on license for free and open-
source software used in your vehicle and its
electronic components is available on the
following website:
http://www.mercedes-benz.com/
opensource 30
Introduction

SRS (Supplemental Restraint System)
Introduction SRS consists of:
R
6 SRS warning lamp
R Air bags
R The air bag control unit with crash sensors
R Emergency Tensioning Devices for the
front seat belts and the outer seat belts in
the rear
R Seat belt force limiters for the front seat
belts and the outer seat belts in the rear
SRS reduces the risk of vehicle occupants
coming into contact with parts of the
vehicle's interior in the event of an accident.
It can also reduce the forces to which vehicle
occupants are subjected during an accident.
SRS warning lamp G
WARNING
If SRS is malfunctioning, child restraint
system components may be triggered
unintentionally or might not be triggered at all
in the event of an accident with a high rate of
vehicle deceleration. There is an increased
risk of injury, possibly even fatal.
Have SRS checked and repaired immediately
at a qualified specialist workshop.
SRS functions are checked regularly when
you switch on the ignition and when the
engine is running. Therefore, malfunctions
can be detected in good time.
The 6 SRS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out no later than a few seconds
after the engine is started.
The SRS components are in operational
readiness when the 6SRS warning lamp
goes out while the engine is running. There is a malfunction if:
R
the 6 SRS warning lamp does not light
up when the ignition is switched on
R the engine is running and the 6SRS
warning lamp does not go out after a few
seconds
R the engine is running and the 6SRS
warning lamp lights up again
Safety guidelines for seat belts,
Emergency Tensioning Devices (ETDs)
and air bags G
WARNING
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check your national disposal
guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced. PRE-
SAFE ®
has electrically operated reversible
belt tensioners in addition to the
pyrotechnic ETDs.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS. Occupant safety
43Safety
Z

bags to provide their supplemental
protection.
In the event of other types of impacts and
impacts below air bag deployment
thresholds, the air bags will not deploy. The
driver and passenger will then be protected
to the extent possible by a properly fastened
seat belt. A properly fastened seat belt is also
needed to provide the best possible
protection in a rollover.
Air bags provide additional protection; they
are not, however, a substitute for seat belts.
All vehicle occupants must fasten their seat
belts regardless of whether your vehicle is
equipped with air bags or not.
It is important for your safety and that of your
passenger to have deployed air bags replaced
and to have any malfunctioning air bags
repaired. This will help to make sure the air
bags continue to perform their protective
function for the vehicle occupants in the
event of a crash.
i After an air bag has been deployed, have
the vehicle towed to the nearest qualified
specialist workshop, even if your vehicle is
ready to drive.
Front air bags Driver's air bag
:deploys in front of the
steering wheel; front-passenger front air
bag ;deploys in front of and above the glove
box.
The front air bags increase protection for the
driver's and front passenger's head and
chest. They are deployed:
R
at the start of an accident with a high rate
of vehicle acceleration or deceleration in a
longitudinal direction
R if the system determines that air bag
deployment can offer additional protection
to that provided by the seat belt
R independently of other air bags in the
vehicle
The release time of the front air bags is
dependent upon the use of the seat belt.
If the vehicle rolls over, the front air bags are
generally not deployed.
Your vehicle has adaptive, two-stage front air
bags. In the event of a collision, the air bag
control unit evaluates the vehicle
deceleration. In the first deployment stage,
the front air bag is filled with enough
propellant gas to reduce the risk of injuries.
The front air bag is fully deployed if a second
deployment threshold is exceeded within a
few milliseconds.
The deployment of front-passenger front air
bag ;is also influenced by the weight
category of the front passenger, which is
determined by the Occupant Classification
System (OCS) (Y page 49).
The lighter the passenger-side occupant, the
higher the vehicle deceleration rate required
(predicted at the start of the impact) for
second-stage inflation of the front-passenger
front air bag. In the second stage, the front
air bags are inflated with the maximum
amount of propellant gas available.
The front air bags are not deployed in
situations where a low impact severity is
predicted. You will then be protected by the
fastened seat belt. 46
Occupant safetySafety

and Top Tether strap, fully in accordance with
the child seat manufacturer's instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front-
passenger seat:
R Your vehicle is equipped with air bag
technology designed to deactivate the
front-passenger front air bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along
with the weight of a standard appropriate
child restraint on the front-passenger seat.
R A child in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to eliminate
this risk completely is never to place a child
in a rear-facing child restraint in the front-
passenger seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint on the rear
seat.
R If you install a rear-facing child restraint on
the front-passenger seat, make sure the
45 indicator lamp is illuminated,
indicating that the front-passenger front air
bag is deactivated. Should the 45
indicator lamp not illuminate or go out while
the restraint is installed, please check
installation. Periodically check the
45 indicator lamp while driving to
make sure that the 45indicator
lamp is illuminated. If the 45
indicator lamp goes out or remains out, do not transport a child on the front-passenger
seat until the system has been repaired.
A child in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates.
R If you place a child in a forward-facing child
restraint on the front-passenger seat:
-move the seat as far back as possible
- use the proper child restraint
recommended for the age, size and
weight of the child
- secure child restraint with the vehicle's
seat belt according to the child seat
manufacturer's instructions
R For children larger than the typical 12-
month-old child, the front-passenger front
air bag may or may not be activated. G
WARNING
If the red 6SRS warning lamp in the
instrument cluster and the 45
indicator lamp light up simultaneously, the
OCS is malfunctioning. The front passenger
front air bag will be deactivated in this case.
Have the system checked by qualified
technicians as soon as possible. Contact an
authorized Mercedes-Benz Center.
Only have the seat repaired or replaced at an
authorized Mercedes-Benz Center.
In order to ensure proper operation of the air
bag system and OCS:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R When seated, a passenger should not
position him/herself in such a way as to
cause the passenger's weight to be lifted
from the seat cushion as this may result in
the OCS being unable to correctly
approximate the passenger's weight
category.
R Read and observe all warnings in this
chapter. 50
Occupant safetySafety