malfunction MERCEDES-BENZ GL-Class 2014 X166 Owner's Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2014, Model line: GL-Class, Model: MERCEDES-BENZ GL-Class 2014 X166Pages: 462, PDF Size: 32.46 MB
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Problems with the occupant classification system
G
WARNING
If the 45 indicator lamp illuminates and remains illuminated when the weight of a typical
adult or someone larger than a small individual has been detected on the passenger seat, do not
allow any occupant to use the passenger seat until the system has been repaired. G
WARNING
If the 45 indicator lamp does not illuminate or remains out with the weight of a typical
12-month-old child in a standard child restraint or less, or is unoccupied, on the front-passenger
seat, do not transport a child on the front-passenger seat until the system has been repaired. Problem Possible causes/consequences and
M MSolutions The PASSENGER AIR
BAG OFF indicator
lights up and remains
on.
The person on the
front-passenger seat:
R
has the weight of a
typical adult
R has been determined
by the system not to
be a child The OCS is malfunctioning.
X
Make sure that the front passenger is sitting in a correct, upright
position.
X Have the OCS checked as soon as possible at a qualified
specialist workshop.
X Observe the additional display messages in the multifunction
display (Y page 301). Occupant safety
53Safety Z
Page 56 of 462
Problem Possible causes/consequences and
M
MSolutions The PASSENGER AIR
BAG OFF indicator
lamp does not light up
and/or stays on.
The front-passenger
seat is:
R unoccupied
R occupied with the
weight of a child up
to twelve months old
in a child restraint
system The OCS is malfunctioning.
X
Make sure there is nothing between the seat cushion and the
child seat.
X Make sure that the backrest and base of the child restraint
system are resting securely on the front-passenger seat. If
necessary, adjust the position of the front-passenger seat.
X When installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight with the front-
passenger seat adjustment. This could result in the seat belt
being pulled too tightly.
X Check the installation of the child restraint system.
X Make sure that no objects are applying additional weight onto
the seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off, have
the OCS system checked as soon as possible at a qualified
specialist workshop. Do not transport a child on the front-
passenger seat until the OCS has been repaired.
X Observe the additional display messages in the multifunction
display (Y page 301). PRE-SAFE
®
(anticipatory occupant
protection system)
Introduction PRE-SAFE
®
takes preemptive measures to
protect occupants in certain hazardous
situations.
Important safety notes !
Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
Despite your vehicle being equipped with the
PRE-SAFE ®
system, the possibility of
personal injuries occurring as a result of an
accident cannot be eliminated.
Always adapt your driving style to suit the
prevailing road and weather conditions and
maintain a safe distance from the vehicle in
front. Drive carefully. Function PRE-SAFE
®
intervenes:
R in emergency braking situations, e.g. when
BAS is activated.
R in critical driving situations, e.g. when
physical limits are exceeded and the
vehicle understeers or oversteers severely.
R on vehicles with DISTRONIC PLUS: if
BAS PLUS brakes hard or the radar sensor
system detects an imminent danger of
collision in certain situations.
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front seat belts are pre-tensioned.
R if the vehicle skids, the sliding sunroof and
the side windows are closed so that only a
small gap remains. On vehicles with a
panorama roof with power tilt/sliding
panel, they are closed completely. 54
Occupant safetySafety
Page 69 of 462
R
BAS PLUS ( BrakeAssist System Plus)
(Y page 68)
R COLLISION PREVENTION ASSIST (distance
warning function and adaptive Brake
Assist) (Y page 69)
R ESP ®
(Electronic StabilityProgram)
(Y page 72)
R EBD ( Electronic Brake force Distribution)
(Y page 74)
R ADAPTIVE BRAKE (Y page 75)
R PRE-SAFE ®
Brake (Y page 75)
R STEER CONTROL (Y page 76) Important safety notes
If you fail to adapt your driving style or
become distracted, the driving safety
systems can neither reduce the risk of
accident nor override the laws of physics.
Driving safety systems are merely aids
designed to assist driving. You are
responsible for the distance to the vehicle in
front, for vehicle speed and for braking in
good time. Always adapt your driving style to
suit the prevailing road and weather
conditions and maintain a safe distance from
the vehicle in front. Drive carefully.
i The driving safety systems described only
work as effectively as possible when there
is adequate contact between the tires and
the road surface. Please pay special
attention to the notes on tires,
recommended minimum tire tread depths,
etc. (Y page 404).
In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible. ABS (Anti-lock Braking System)
General information ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
The
! ABS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
Important safety notes i
Observe the "Important safety notes"
section (Y page 67). G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking
characteristics may be severely impaired.
Additionally, further driving safety systems
are deactivated. There is an increased danger
of skidding and accidents.
Drive on carefully. Have ABS checked
immediately at a qualified specialist
workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp ( Ypage 326) and
display messages which may be shown in the
instrument cluster (Y page 291).
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface
conditions. ABS works on slippery surfaces,
even when you only brake gently.
Braking X
If ABS intervenes: continue to depress the
brake pedal vigorously until the braking
situation is over.
X To make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel
a pulsing in the brake pedal. Driving safety systems
67Safety Z
Page 70 of 462
The pulsating brake pedal can be an
indication of hazardous road conditions, and
functions as a reminder to take extra care
while driving.
Off-road ABS An ABS system specifically suited to off-road
terrain is activated automatically once the off-
road program is activated (Y page 258).
At speeds below 20 mph (30 km/h), the front
wheels lock cyclically during braking. The
digging-in effect achieved in the process
reduces the stopping distance on off-road
terrain. This limits steering capability. BAS (Brake Assist System)
General information BAS operates in emergency braking
situations. If you depress the brake pedal
quickly, BAS automatically boosts the braking
force, thus shortening the stopping distance.
Important safety notes i
Observe the "Important safety notes"
section (Y page 67). G
WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Braking X
Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. BAS PLUS (Brake Assist System
PLUS)
General information i
Observe the "Important safety notes"
section (Y page 67).
BAS PLUS is only available in vehicles
equipped with DISTRONIC PLUS.
For BAS PLUS to assist you, the radar sensor
system must be operational.
With the help of the radar sensor system, BAS
PLUS can detect obstacles that are in the
path of your vehicle for an extended period of
time.
If the radar sensor system is malfunctioning,
BAS PLUS will not be available. The brake
system is still available with complete brake
boosting effect and BAS.
BAS PLUS can help you to minimize the risk
of a collision with a vehicle or reduce the
effects of such a collision. If BAS PLUS
detects a danger of collision, you are assisted
when braking.
Important safety notes G
WARNING
BAS PLUS cannot always clearly identify
objects and complex traffic situations.
In such cases, BAS PLUS may:
R intervene unnecessarily
R not intervene
There is a risk of an accident.
Always pay careful attention to the traffic
situation and be ready to brake. Terminate the
intervention in a non-critical driving situation. G
WARNING
BAS PLUS does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering 68
Driving safety systemsSafety
Page 73 of 462
Adaptive Brake Assist
i
Observe the "Important safety notes"
section (Y page 67). G
WARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic
situations.
In such cases, Adaptive Brake Assist may:
R intervene unnecessarily
R not intervene
There is a risk of an accident.
Always pay careful attention to the traffic
situation and be ready to brake. Terminate the
intervention in a non-critical driving situation. G
WARNING
Adaptive Brake Assist does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R to stationary obstacles
R when cornering
As a result, Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident.
Always pay careful attention to the traffic
situation and be ready to brake.
Due to the nature of the system, particularly
complicated but non-critical driving
conditions may also cause Brake Assist to
intervene.
Adaptive Brake Assist aids you in braking
during hazardous situations at speeds above
4 mph (7 km/h) and uses the radar sensor
system to evaluate the traffic situation.
With the help of Adaptive Brake Assist, the
distance warning signal can detect obstacles
that are in the path of your vehicle for an
extended period of time.
Should you approach an obstacle and
Adaptive Brake Assist has detected a risk of
collision, Adaptive Brake Assist calculates the braking force necessary to avoid a rear-end
collision. Should you apply the brakes
vigorously, Adaptive Brake Assist will
automatically increase the braking force to a
level suitable for the traffic conditions.
X
Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will work normally again if:
R you release the brake pedal.
R there is no longer any danger of a collision.
R no obstacle is detected in front of your
vehicle.
Adaptive Brake Assist is then deactivated.
Vehicles with PRE-SAFE ®
:if adaptive Brake
Assist requires particularly high brake
pressure, preventive passenger protection
measures (PRE-SAFE ®
) are deployed
simultaneously.
Up to vehicle speeds of around 155 mph
(250 km/h), adaptive Brake Assist is capable
of reacting to moving objects that have
already been recognized as such at least once
over the period of observation. Adaptive
Brake Assist does not react to stationary
obstacles.
If Adaptive Brake Assist is not available due
to a malfunction in the radar sensor system,
the brake system remains available with full
brake boosting effect and BAS.
In particular, the detection of obstacles can
be impaired if there is:
R dirt on the sensors or anything else
covering the sensors
R there is snow or heavy rain
R there is interference by other radar sources
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike Driving safety systems
71Safety Z
Page 74 of 462
R
a vehicle traveling in front on a different line
relative to the center of your vehicle
R new vehicles or after the COLLISION
PREVENTION ASSIST system has been
serviced
Observe the notes in the section on
breaking-in (Y page 166).
Following damage to the front end of the
vehicle, have the configuration and operation
of the radar sensor checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the front of the vehicle. ESP
®
(Electronic Stability Program)
General notes i
Observe the "Important safety notes"
section (Y page 67).
ESP ®
monitors driving stability and traction,
i.e. power transmission between the tires and
the road surface.
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. The engine output is also modified to
keep the vehicle on the desired course within
physical limits. ESP ®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilize the vehicle during braking.
4ETS (Electronic Traction System) 4ETS traction control is part of ESP
®
.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side. In addition, more drive torque is
transferred to the wheel or wheels with
traction.
Traction control remains active, even if you
deactivate ESP ®
.
In appropriate driving situations, activate the
off-road program (Y page 258). Off-road 4ETS (Electronic Traction
System) A 4ETS system specifically suited to off-road
terrain is activated automatically once the off-
road program is activated (Y
page 258).
Important safety notes G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further
driving safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! Only operate the vehicle for a maximum
of ten seconds on a brake test
dynamometer. Switch off the ignition.
Application of the brakes by ESP ®
may
otherwise destroy the brake system.
! A function or performance test should
only be carried out on a two-axle
dynamometer. Before you operate the
vehicle on such a dynamometer, please
consult a qualified workshop. You could
otherwise damage the drive train or the
brake system.
ESP ®
is deactivated if the åwarning lamp
in the instrument cluster lights up
continuously when the engine is running.
If the ÷ warning lamp and the å
warning lamp are lit continuously, ESP ®
is not
available due to a malfunction.
Observe the information on warning lamps
(Y page 329) and display messages which
may be shown in the instrument cluster
(Y page 291).
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly. 72
Driving safety systemsSafety
Page 76 of 462
The spinning of the wheels results in a
cutting action for better traction on loose
surfaces.
R traction control is still activated.
R ESP ®
still provides support when you
brake.
Off-road ESP ® An ESP
®
system specifically suited to off-road
terrain is activated automatically once the off-
road program is activated (Y page 258).
Off-road ESP ®
intervenes with a delay if there
is oversteering or understeering, thus
improving traction.
ESP ®
trailer stabilization General information
ESP
®
trailer stabilization is not available in
AMG vehicles.
If your vehicle/trailer combination begins to
swerve, ESP ®
assists you in this situation.
ESP ®
slows the vehicle down by braking and
limiting the engine output until the vehicle/
trailer combination has stabilized.
Important safety notes G
WARNING
If road and weather conditions are poor,
trailer stabilization will not be able to prevent
the vehicle/trailer combination from
swerving. Trailers with a high center of gravity
can tip over before ESP ®
can detect this.
There is a risk of an accident.
Always adapt your driving style to the
prevailing road and weather conditions.
If your vehicle with trailer (vehicle/trailer
combination) begins to lurch, you can only
stabilize the vehicle/trailer combination by
depressing the brake firmly.
Trailer stabilisation is active above speeds of
about 37 mph (60 km/h). ESP
®
trailer stabilization does not work if
ESP ®
is deactivated or disabled because of a
malfunction.
Crosswind driving assistance General information
Strong crosswinds can cause your vehicle to
deviate from a straight course. The crosswind
driving assistance function integrated into
ESP ®
significantly reduces these effects.
ESP ®
intervenes automatically according to
the direction and intensity of the crosswinds
affecting your vehicle.
ESP stabilities the vehicle with braking
interventions to assist you in keeping the
vehicle in the lane.
Crosswind driving assistance is active at
vehicle speeds above 50 mph (80 km/h)
when driving straight ahead or cornering
gently.
Important safety notes
Crosswind driving assistance does not work
if ESP ®
is deactivated or disabled because of
a malfunction. EBD (electronic brake force
distribution)
General information EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking.
Important safety notes i
Observe the "Important safety notes"
section for driving safety systems
(Y page 67). G
WARNING
If EBD has malfunctioned, the rear wheels can
still lock, e.g. under full braking. This
increases the risk of skidding and an accident. 74
Driving safety systemsSafety
Page 79 of 462
Important safety notes
i
Observe the "Important safety notes"
section (Y page 67).
No steering support is provided from STEER
CONTROL, if:
R ESP ®
is malfunctioning.
R the lighting is faulty.
Power steering will, however, continue to
function. Theft deterrent locking system
Immobilizer
X To activate with the SmartKey: remove
the SmartKey from the ignition lock.
X To activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
X To deactivate: switch on the ignition.
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Anyone can start the engine if a valid
SmartKey has been left inside the vehicle.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in the
USA) or 1-800-387-0100 (in Canada). ATA (anti-theft alarm system)
X
To arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp :flashes. The alarm
system is armed after approximately
15 seconds.
X To deactivate using the SmartKey:
unlock the vehicle with the SmartKey.
or
X Insert the SmartKey into the ignition lock.
X To deactivate using KEYLESS-GO: unlock
the vehicle with KEYLESS-GO.
or
X Press the Start/Stop button on the
dashboard. The SmartKey must be inside
the vehicle.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the tailgate
R the hood
X To turn the alarm off with the
SmartKey: press the%or& button
on the SmartKey.
The alarm is switched off.
or
X Insert the SmartKey into the ignition lock.
The alarm is switched off. Theft deterrent locking system
77Safety Z
Page 87 of 462
Problems with the SmartKey
Problem Possible causes/consequences and
M
MSolutions You cannot lock or
unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the %or
& button.
If this does not work:
X Check the SmartKey battery (Y page 83) and replace it if
necessary (Y page 83).
X Lock (Y page 88) or unlock (Y page 88) the vehicle using
the mechanical key. The SmartKey is faulty.
X
Lock (Y page 88) or unlock (Y page 88) the vehicle using
the mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. There is interference from a powerful source of radio waves.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %or& button. There is a malfunction with KEYLESS-GO.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %or& button.
X Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X Check the SmartKey battery (Y page 83) and replace it if
necessary (Y page 83).
X Lock (Y page 88) or unlock (Y page 88) the vehicle using
the mechanical key. You have lost a
SmartKey. X
Have the SmartKey deactivated at a qualified specialist
workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. SmartKey
85Opening and closing Z
Page 101 of 462
!
Only open the sliding sunroof if it is free
of snow and ice. Otherwise, malfunctions
may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window. The noise will be
reduced or eliminated. Sliding sunroof reversing feature
The sliding sunroof is equipped with an
automatic reversing feature. If a solid object
blocks or restricts the sliding sunroof during
the closing process, the sliding sunroof opens
again automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing the sliding sunroof. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R over the last 1/6 in(4 mm) of the closing
movement
R during resetting
R when closing the sliding sunroof again
manually immediately after automatic
reversing
This means that the reversing feature cannot
prevent someone being trapped in these
situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the
switch briefly in any direction The closing process is stopped.
Operating the sliding sunroof
Opening and closing Overhead control panel
:
To raise
; To open
= To close/lower
X Turn the SmartKey to position 1or 2in the
ignition lock.
X Press or pull the 2switch in the
corresponding direction.
i If you press the 2switch beyond the
point of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
When opening and raising the roof,
automatic operation is only available if the
sliding sunroof is in the closed position.
The sun protection cover automatically opens
along with the sliding sunroof. You can open
or close the sun protection cover manually
when the sliding sunroof is raised or closed.
i You can continue to operate the sliding
sunroof after switching off the engine or
removing the SmartKey from the ignition
lock. This function is available for up to five
minutes or until the driver's or front-
passenger door is opened. Sliding sunroof
99Opening and closing Z