malfunction MERCEDES-BENZ GL-Class 2014 X166 Service Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2014, Model line: GL-Class, Model: MERCEDES-BENZ GL-Class 2014 X166Pages: 462, PDF Size: 32.46 MB
Page 218 of 462

You will see a message in the multifunction
display, for example: Lowering
Lowering . HOLD function
General notes The HOLD function can assist the driver in the
following situations:
R when pulling away, especially on steep
slopes
R when maneuvering on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
i Do not use the HOLD function when
driving off-road, on steep uphill or downhill
gradients or on slippery or loose surfaces.
The HOLD function cannot hold the vehicle
on such surfaces.
Important safety notes G
WARNING
When leaving the vehicle, it can still roll away
despite being braked by the HOLD function if:
R there is a malfunction in the system or in
the voltage supply.
R the HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant.
R the electrical system in the engine
compartment, the battery or the fuses have
been tampered with.
R the battery is disconnected
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
the HOLD function and secure the vehicle
against rolling away. !
If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
Deactivating the HOLD function
(Y page 217).
Activation conditions You can activate the HOLD function if:
R
the vehicle is stationary
R the engine is running
R the driver's door is closed or your seat belt
is fastened
R the electric parking brake is released
R the transmission is in position D,Ror N
R DISTRONIC PLUS is deactivated
Activating the HOLD function X
Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until :appears in the multifunction
display.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again. 216
Driving systemsDriving and parking 
Page 219 of 462

Deactivating the HOLD function
The HOLD function is deactivated
automatically if:
R
you accelerate and the transmission is in
position Dor R.
R you shift the transmission to position P.
R you depress the brake pedal again with a
certain amount of pressure until :
disappears from the multifunction display.
R you secure the vehicle using the electric
parking brake.
R you activate DISTRONIC PLUS.
i After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
The electric parking brake automatically
secures the vehicle if the HOLD function is
activated and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off.
R a system malfunction occurs.
R the power supply is not sufficient.
On steep uphill or downhill inclines or if there
is a malfunction, the transmission may also
be automatically shifted into position P.AIRMATIC package
General notes AIRMATIC regulates the level of your vehicle.
As well as level control ( Ypage 218), your
vehicle can be equipped with ADS (Adaptive
Damping System) (Y page 217) and ACTIVE
CURVE SYSTEM (Y page 218).
Observe the notes on driving with a trailer
(Y page 264). ADS (Adaptive Damping System) General notes
ADS adapts the damping characteristics to
the current operating and driving situation.
This depends on:
R
your driving style
R the road surface conditions
R the ADS setting
R the vehicle level setting
Your selection remains stored even if you
remove the SmartKey from the ignition lock.
Sports tuning Example: vehicles without the ON&OFFROAD
package
:
Suspension tuning button
; Indicator lamp for sports tuning
= Indicator lamp for comfort tuning
X Start the engine.
X Press button :.
Indicator lamp ;lights up. Sports
suspension tuning is selected. The vehicle
is lowered by 0.6 in (15 mm).
The firmer suspension tuning in Sport mode
ensures even better contact with the road.
Select this mode when employing a sporty
driving style, e.g. on winding country roads. Driving syste
ms
217Driving an d parking Z 
Page 225 of 462

PARKTRONIC does not detect such objects
when they are in the immediate vicinity of
the vehicle. You could damage the vehicle
or the objects.
The sensors may not detect snow and other
objects that absorb ultrasonic waves.
Ultrasonic sources such as an automatic
car wash, the compressed-air brakes on a
truck or a pneumatic drill could cause
PARKTRONIC to malfunction.
PARKTRONIC may not function correctly on
uneven terrain.
PARKTRONIC is activated automatically when
you:
R switch on the ignition
R shift the transmission to position D,Ror N
R Release the electric parking brake
PARKTRONIC is deactivated at speeds above
11 mph (18 km/h). It is reactivated at lower
speeds.
PARKTRONIC monitors the area around your
vehicle using six sensors in the front bumper
and four sensors in the rear bumper. :
Sensors in the front bumper, left-hand
side (example) Range of the sensors General notes
PARKTRONIC does not take objects into
consideration that are:
R
below the detection range, e.g. people,
animals or objects
R above the detection range, e.g.
overhanging loads, truck overhangs or
loading ramps. Side view
Top view
The sensors must be free from dirt, ice or
slush. They can otherwise not function
correctly. Clean the sensors regularly, taking
care not to scratch or damage them
(Y
page 380).
Front sensors Center Approx. 40 in (approx.
100 cm)
Corners Approx. 24 in (approx.
60 cm) Driving systems
223Driving and parking Z 
Page 228 of 462

Problems with PARKTRONIC
Problem Possible causes/consequences and
M
MSolutions Only the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is
deactivated after
approximately five
seconds, and the
indicator lamp in the
PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has switched off.
X
If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is
deactivated after
approximately five
seconds. The PARKTRONIC sensors are dirty or there is interference.
X
Clean the PARKTRONIC sensors (Y page 380).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X
See if PARKTRONIC functions in a different location. Active Parking Assist
General notes Active Parking Assist is an electronic parking
aid with ultrasound. It measures the road on
both sides of the vehicle. A parking symbol
indicates a suitable parking space. Active
steering intervention can assist you during
parking.
You may also use PARKTRONIC
(Y page 222).
Important safety notes Active Parking Assist is merely an aid. It is not
a replacement for your attention to your
immediate surroundings. You are always
responsible for safe maneuvering, parking
and exiting a parking space. When
maneuvering, parking or pulling out of a
parking space, make sure that there are no persons, animals or objects in the area in
which you are maneuvering.
When PARKTRONIC is switched off, Active
Parking Assist is also unavailable. G
WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
result in a collision with another road user.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active
Parking Assist parking procedure.
! If unavoidable, you should drive over
obstacles such as curbs slowly and not at
a sharp angle. Otherwise, you may damage
the wheels or tires. 226
Driving systemsDriving and parking 
Page 274 of 462

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 28).Important safety notes
G
WARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary. G
WARNING
If the instrument cluster has failed or
malfunctioned, you may not recognize
function restrictions in systems relevant to
safety. The operating safety of your vehicle
may be impaired. There is a risk of an
accident.
Drive on carefully. Have the vehicle checked
at a qualified specialist workshop
immediately.
You must observe the legal requirements for
the country in which you are currently driving
when operating the on-board computer.
The on-board computer only shows messages
or warnings from certain systems in the multifunction display. You should therefore
make sure your vehicle is operating safely at
all times. Otherwise, a vehicle that is not
operating safely may cause an accident.
For an overview, see the instrument panel
illustration (Y
page 33). Displays and operation
Instrument cluster lighting
The lighting in the instrument cluster, in the
displays and the controls in the vehicle
interior can be adjusted using the brightness
control knob.
The brightness control knob is located on the
bottom left of the instrument cluster
(Y page 33).
X Turn the brightness control knob clockwise
or counter-clockwise.
If the light switch is set to Ã,Tor
L, the brightness is dependent upon
the brightness of the ambient light.
i The light sensor in the instrument cluster
automatically controls the brightness of
the multifunction display.
In daylight, the displays in the instrument
cluster are not illuminated. Coolant temperature display
G
WARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartment could expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
! A display message is shown if the coolant
temperature is too high. 272
Displays and operationOn-board computer and displays 
Page 293 of 462

Safety systems
Display messages Possible causes/consequences and
M
MSolutions !÷
Currently Currently
Unavailable See Unavailable See
Operator's Manual Operator's Manual ABS (Anti-lock Braking System), ESP
®
(Electronic Stability
Program), BAS (Brake Assist), PRE-SAFE ®
, the HOLD function, hill
start assist, the adaptive brake lights, crosswind driving
assistance and ESP ®
trailer stabilization are temporarily
unavailable.
COLLISION PREVENTION ASSIST, BAS PLUS and
PRE-SAFE ®
Brake may also have failed.
In addition, the ÷,åand! warning lamps light up in
the instrument cluster.
ATTENTION ASSIST is deactivated.
Possible causes are:
R self-diagnosis is not yet complete.
R the on-board voltage may be insufficient.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Carefully drive a suitable distance, making slight steering
movements at a speed above 12 mph (20 km/h).
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
X Drive on carefully.
X Visit a qualified specialist workshop. !÷
Inoperative See Inoperative See
Operator's Manual Operator's Manual ABS, ESP
®
, BAS, PRE-SAFE ®
, HOLD, hill start assist, crosswind
driving assistance and ESP ®
trailer stabilization are unavailable
due to a malfunction.
COLLISION PREVENTION ASSIST, BAS PLUS and
PRE-SAFE ®
Brake may also have failed.
The $ (USA only)/J (Canada only),÷,åand!
warning lamps in the instrument cluster also light up.
ATTENTION ASSIST is deactivated. Display messages
291On-board computer and displays Z 
Page 294 of 462

Display messages Possible causes/consequences and
M
MSolutions G
WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. ÷
Currently Currently
Unavailable See Unavailable See
Operator's Manual Operator's Manual ESP
®
, BAS, PRE-SAFE ®
, HOLD, hill start assist, crosswind driving
assistance and ESP ®
trailer stabilization are unavailable due to a
malfunction.
COLLISION PREVENTION ASSIST, BAS PLUS and
PRE-SAFE ®
Brake may also have failed.
In addition, the ÷andå warning lamps light up in the
instrument cluster.
The self-diagnosis function might not be complete, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Carefully drive a suitable distance, making slight steering
movements at a speed above 12 mph (20 km/h).
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
X Drive on carefully.
X Visit a qualified specialist workshop. 292
Display
messagesOn-board computer and displays 
Page 295 of 462

Display messages Possible causes/consequences and
M
MSolutions ÷
Inoperative See Inoperative See
Operator's Manual Operator's Manual ESP
®
, BAS, PRE-SAFE ®
, HOLD, hill start assist, crosswind driving
assistance and ESP ®
trailer stabilization are unavailable due to a
malfunction.
COLLISION PREVENTION ASSIST, BAS PLUS and
PRE-SAFE ®
Brake may also have failed.
In addition, the ÷andå warning lamps light up in the
instrument cluster.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Drive on carefully.
X Visit a qualified specialist workshop. T!
÷
Inoperative See Inoperative See
Operator's Manual Operator's Manual EBD (electronic brake force distribution), ABS, ESP
®
, BAS,
PRE-SAFE ®
, HOLD, hill start assist, crosswind driving assistance
and ESP ®
trailer stabilization are unavailable due to a malfunction.
COLLISION PREVENTION ASSIST, BAS PLUS and
PRE-SAFE ®
Brake may also have failed.
In addition, the ÷,åand! warning lamps light up in
the instrument cluster and a warning tone sounds.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. Display
messages
293On-board computer and displays Z 
Page 296 of 462

Display messages Possible causes/consequences and
M
MSolutions F(USA
only)
!(Canada
only)
Please Release Please Release
Parking Brake Parking Brake The red
F(USA only)/ !(Canada only) indicator lamp
flashes and a warning tone sounds. A condition for automatic
release of the electric parking brake is not fulfilled ( Ypage 189).
You are driving with the electric parking brake applied.
X Release the electric parking brake manually. The red
F(USA only)/ !(Canada only) indicator lamp
flashes and a warning tone sounds.
You are using the electric parking brake for emergency braking
(Y page 189). F(USA
only)
!(Canada
only)
Parking Brake See Parking Brake See
Operator's Manual Operator's Manual The yellow
!warning lamp lights up.
The electric parking brake is malfunctioning.
To apply:
X Switch the ignition off.
X Press the electric parking brake handle for at least ten seconds.
X Shift the transmission to P.
X Consult a qualified specialist workshop. The yellow
!warning lamp and the red F(USA
only)/ !(Canada only) indicator lamp light up.
The electric parking brake is malfunctioning.
To release:
X Switch off the ignition and turn it back on.
X Release the electric parking brake manually.
or
X Release the electric parking brake automatically ( Ypage 189).
If the electric parking brake still cannot be released:
X Do not drive on.
X Consult a qualified specialist workshop. 294
Display
messagesOn-board computer and displays 
Page 297 of 462

Display messages Possible causes/consequences and
M
MSolutions The red
F(USA only)/ !(Canada only) indicator lamp
flashes and the yellow !warning lamp lights up.
The electric parking brake is malfunctioning.
To release:
X Switch off the ignition and turn it back on.
X Release the electric parking brake manually.
To apply:
X Switch off the ignition and turn it back on.
X Apply the electric parking brake manually.
If the red F(USA only)/ !(Canada only) indicator lamp
continues to flash:
X Do not drive on.
X Secure the vehicle against rolling away ( Ypage 428).
X Shift the transmission to P.
X Turn the front wheels towards the curb.
X Consult a qualified specialist workshop. The yellow
!warning lamp lights up. The red F(USA
only)/ !(Canada only) indicator lamp flashes for about ten
seconds after the electric parking brake has been applied or
released. It then goes out or remains lit.
The electric parking brake is malfunctioning.
X Switch off the ignition and turn it back on.
X Apply the electric parking brake.
If it is not possible to engage the electric parking brake:
X Shift the transmission to P.
X Visit a qualified specialist workshop.
If it is not possible to release the electric parking brake:
X Release the electric parking brake automatically ( Ypage 189).
If the electric parking brake still cannot be released:
X Consult a qualified specialist workshop. Display
messages
295On-board computer and displays Z