malfunction MERCEDES-BENZ GL-Class 2014 X166 Owner's Guide

Problems with the sliding sunroof
Your vehicle may be equipped with a sliding sunroof or a panorama roof with power tilt/sliding
panel. In this section, the term "sliding sunroof" refers to both types of sliding sunroof. G
WARNING
If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding
sunroof closes with increased or maximum force. The reversing feature is then not active. Parts
of the body could be trapped in the closing area in the process. This poses an increased risk of
injury or even fatal injury.
Make sure that no parts of the body are in the closing area.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the switch briefly in any direction
The closing process is stopped.
! If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact
a qualified specialist workshop. Problem Possible causes/consequences and
M MSolutions The sliding sunroof
cannot be closed and
you cannot see the
cause. If the sliding sunroof is obstructed during closing and reopens
again slightly:
X
Immediately after the sliding sunroof blocks, pull the 2
switch in the overhead control panel down to the point of
resistance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed with increased force.
If the sliding sunroof is obstructed again during closing and then
reopens slightly:
X Immediately after the sliding sunroof blocks, pull the 2
switch in the overhead control panel down to the point of
resistance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed without the anti-entrapment
feature. i
Note on the automatic reversing feature of the sliding sunroof (Y page 99). Sliding sunroof
103Opening and closing Z

Problems with the windshield wipers
Problem Possible causes/consequences and
M
MSolutions The windshield wipers
are jammed. Leaves or snow, for example, may be obstructing the windshield
wiper movement. The wiper motor has been deactivated.
X
For safety reasons, you should remove the SmartKey from the
ignition lock.
or
X Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windshield wipers back on. The windshield wipers
fail completely. The windshield wiper drive is malfunctioning.
X
Select another wiper speed on the combination switch.
X Have the windshield wipers checked at a qualified specialist
workshop. Windshield wipers
143Lights and windshield wipers Z

Activating/deactivating
X
Turn the SmartKey to position 2in the
ignition lock (Y page 167).
X To activate: press theÃbutton.
The indicator lamp in the Ãbutton lights
up. Airflow and air distribution are set to
automatic mode.
or
X Press the ^button.
The indicator lamp in the ^button goes
out. The previously selected settings are
restored.
X To deactivate: press the^button.
The indicator lamp in the ^button lights
up. Activating/deactivating cooling with
air dehumidification
General notes If you deactivate the "Cooling with air-
dehumidification" function, the air inside the
vehicle will not be cooled. The air inside the
vehicle will also not be dehumidified. The
windows can fog up more quickly. Therefore,
only deactivate the "Cooling with air-
dehumidification" function briefly.
The "Cooling with air dehumidification"
function is only available when the engine is
running. The air inside the vehicle is cooled
and dehumidified according to the
temperature selected.
Condensation may drip from the underside of
the vehicle when it is in cooling mode. This is
normal and not a sign that there is a
malfunction. Activating/deactivating Example:
¿button
X To activate: press the¿/Á button.
The indicator lamp in the ¿/Á
button lights up.
X To deactivate: press the¿/Á
button.
The indicator lamp in the ¿/Á
button goes out. The "Cooling with air
dehumidification" function has a delayed
switch-off feature. Operating the climate control systems
155Climate control

Problems with the "Cooling with air dehumidification" function
Problem Possible causes/consequences and
M
MSolutions The indicator lamp in
the
¿/Á button
flashes three times or
remains off. The
"Cooling with air
dehumidification"
function cannot be
switched on. Cooling with air dehumidification has been deactivated due to a
malfunction.
X
Visit a qualified specialist workshop. Setting climate control to automatic
General notes If you deactivate the "Cooling with air-
dehumidification" function, the air inside the
vehicle will not be cooled. The air inside the
vehicle will also not be dehumidified. The
windows can fog up more quickly. Therefore,
only deactivate the "Cooling with air-
dehumidification" function briefly.
In automatic mode, the set temperature is
maintained automatically at a constant level.
The system automatically regulates the
temperature of the dispensed air, the airflow
and the air distribution.
Automatic mode will achieve optimal
operation if cooling with air dehumidification
is also activated. If necessary, cooling with air
dehumidification can be deactivated.
In the rear compartment, you can also switch
climate control for the rear seats to automatic
mode using the Ãbutton. Activating/switching X
Turn the SmartKey to position 2in the
ignition lock (Y page 167).
X Set the desired temperature.
X To activate: press theÃbutton.
The indicator lamp in the Ãbutton lights
up. Automatic air distribution and airflow
are activated.
X To switch to manual mode: press the
_ button.
or
X Press the IorK button.
The indicator lamp in the Ãbutton goes
out.
3-zone automatic climate control: when
automatic mode is activated, you can select
a climate mode (Y page 157).156
Operating the climate control systemsClimate control

The red
F(USA only) or !(Canada
only) indicator lamp in the instrument
cluster goes out.
Hill start assist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient.
It holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to
roll.
G
WARNING
After a short time, hill start assist will no
longer brake your vehicle and it could roll
away. There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
X Remove your foot from the brake pedal.
The vehicle is then held for about a second.
X Pull away.
Hill start assist is not active if:
R you are pulling away on a level road or on
a downhill gradient.
R the transmission is in position N.
R the electric parking brake is applied.
R ESP ®
is malfunctioning. Driving
171Driving and parking Z

Problems with the engine
Problem Possible causes/consequences and
M
MSolutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Try to start the engine again (Y page 169). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 395).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. The coolant
temperature gauge
shows a value above
248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 373). Observe the warning
notes as you do so and add coolant if necessary. 172
DrivingDriving and parking

j
Park position with parking lock
k Reverse gear
i Neutral
h Drive
X Push the DIRECT SELECT lever in the
direction of arrow P.
i The automatic transmission shifts into
park position Pautomatically:
R if you open the driver's door while the
vehicle is stationary in transmission
position Dor R
R if you open the door while traveling at
very low speeds in transmission position
D or R
Engaging park position P automatically Park position
Pis automatically engaged if:
R you switch off the engine using the
SmartKey and remove the SmartKey.
R you switch off the engine using the Start/
Stop button and open one of the front
doors.
R the HOLD (Y page 216) or DISTRONIC
PLUS (Y page 203) function brake your
vehicle until it is stationary and at least one
of the following conditions is fulfilled:
- there is a system malfunction.
- the vehicle is on a steep uphill or downhill
gradient. The electric parking brake is
then also applied. Engaging reverse gear R !
Only shift the automatic transmission to
R when the vehicle is stationary.
X When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever up past the
first point of resistance.
Shifting to neutral N G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
X When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever up or down
to the first point of resistance.
If the engine has been switched off, the
automatic transmission automatically shifts
to N.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system, observe the following notes: 174
Automatic transmissionDriving and parking

Using the SmartKey:
R
Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the electric parking brake is engaged,
release it.
R Switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Engage park position P.
R Release the brake pedal.
R Remove the Start/Stop button from the
ignition lock.
R Insert the SmartKey into the ignition lock.
R Switch on the ignition.
R Depress the brake pedal and keep it
depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the electric parking brake is engaged,
release it.
R Switch off the ignition and leave the
SmartKey in the ignition lock.
Engaging drive position D X
When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever down past
the first point of resistance. Transmission positions
B
Park position
Do not shift the transmission into
position P(Y page 188) unless the
vehicle is stationary. The parking
lock should not be used as a brake
when parking. Always apply the
electronic parking brake in
addition to the parking lock in order
to secure the vehicle.
If the vehicle electronics are
malfunctioning, the transmission
may be locked in position P. Have
the vehicle electronics checked
immediately at a qualified
specialist workshop.
The automatic transmission shifts
to Pautomatically if you:
R remove the SmartKey
R switch off the engine when in R
or Dand open one of the front
doors C
Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. Automatic transmission
175Driving and parking Z

The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction
in the system, it may not be possible to apply
the released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it
rolling away.
X Shift the automatic transmission to
position P.
It may not be possible to release an applied
parking brake, if the on-board voltage is low
or there is a malfunction in the system.
Contact a qualified specialist workshop.
i The electric parking brake performs a
function test at regular intervals while the
engine is switched off. The sounds that can
be heard while this is occurring are normal.
Applying/releasing manually X
To engage: push handle :.
When the electric parking brake is
engaged, the F(USA only) or !
(Canada only) red indicator lamp lights up
in the instrument cluster.
i The electric parking brake can also be
applied when the SmartKey is removed.
X To release: pull handle:.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument
cluster goes out.
i The electric parking brake can only be
released: R
if the SmartKey is in position 1in the
ignition lock or
R if the ignition was switched on using the
Start/Stop button.
To ensure that you do not roll backwards
when pulling away on an uphill slope, engage
the electric parking brake (Y page 170).
Applying automatically The electric parking brake is applied
automatically:
R
if DISTRONIC PLUS brings the vehicle to a
standstill or
R if the HOLD function is keeping the vehicle
stationary
In addition, at least one of the following
conditions must be fulfilled:
R the engine is switched off.
R the driver's door is open and the seat belt
is not fastened.
R the vehicle is stationary for a lengthy
period.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster
lights up.
Releasing automatically The electric parking brake is released
automatically when all of the following
conditions are fulfilled:
R
the engine is running.
R the transmission is in position Dor R.
R the seat belt has been fastened.
R you depress the accelerator pedal.
If the transmission is in position R, the trunk
lid must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of transmission
position Por you have previously driven
faster than 2 mph (3 km/h). 190
ParkingDriving and parking

Stopping
G
WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
R there is a malfunction in the system or in
the voltage supply.
R DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a
vehicle occupant or from outside the
vehicle.
R the electrical system in the engine
compartment, the battery or the fuses have
been tampered with.
R the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
If DISTRONIC PLUS detects that the vehicle
in front is stopping, it brakes your vehicle until
it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
Depending on the specified minimum
distance, your vehicle will come to a standstill
at a sufficient distance behind the vehicle in
front. The specified minimum distance is set
using the control on the cruise control lever.
The electric parking brake automatically
secures the vehicle if DISTRONIC PLUS is
activated and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is
automatically switched off by the ECO
start/stop function. R
a system malfunction occurs.
R the power supply is not sufficient.
On steep uphill or downhill inclines or if there
is a malfunction, the transmission may also
automatically be shifted into position P.
Setting a speed Keep in mind that it may take a brief moment
until the vehicle has accelerated or braked to
the speed set.
X Press the cruise control lever up :for a
higher speed or down ;for a lower speed.
X To adjust the set speed in 1 mph
increments (1 km/h increments): briefly
press the cruise control lever up :or
down ;to the pressure point.
Every time the cruise control lever is
pressed up :or down ;the last speed
stored is increased or reduced.
X To adjust the set speed in 5 mph
increments (10 km/h increments):
briefly press the cruise control lever
up : or down ;to the pressure point.
Every time the cruise control lever is
pressed up :or down ;, the last speed
stored is increased or reduced.
i If you accelerate to overtake, DISTRONIC
PLUS adjusts the vehicle's speed to the last
speed stored after you have finished
overtaking. 208
Driving systemsDriving and parking