engine MERCEDES-BENZ GLA SUV 2018 Owner's Guide

ProblemPossible causes/consequences andMSolutions
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake
Rshift the automatic transmission out of park
position P
Rstart the engine
There is a risk of an accident and injury.
Never leave children or animals unattended in
the vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. This
also applies to mobile phones if the "Digital
Car Key in smartphone" function is activated
via the Mercedes me connect web app.
You should preferably place luggage or loads in
the cargo compartment. Observe the loading
guidelines (
Ypage 247).
Unlocking and opening doors from
the inside
XTo unlock and open a front door: pull door
handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and opens.
XTo unlock a rear door: pull up locking
knob :.
The door is unlocked and can be opened.
XTo open a rear door: pull door handle;.
You can open a door from inside the vehicle
even if it has been locked. You can only open the
rear doors from inside the vehicle if they are not
secured by the child-proof locks (
Ypage 59).
If the vehicle has previously been locked with
the SmartKey from the outside, opening a door
from the inside will trigger the anti-theft alarm
system. Switch off the alarm (
Ypage 67).
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle from
the inside. This can be useful if you wish to lock
the vehicle before pulling away, for example.
Doors75
Opening and closing
Z

XTurn the mechanical key counter-clockwise
as far as it will go to position1.
The door is unlocked.
XTurn the mechanical key back and remove it.
XInsert mechanical key into the SmartKey
(Ypage 72).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey or KEYLESS-GO, use the mechanical
key.
XOpen the driver's door.
XClose the front-passenger door, the rear
doors and the tailgate.
XPress the locking button on the driver’s door
(Ypage 75).
XCheck whether the locking knobs on the
front-passenger door and the rear doors are
still visible. Press down the locking knobs by
hand, if necessary.
XClose the driver's door.
XTake the mechanical key out of the SmartKey
(Ypage 71).
XInsert the mechanical key into the lock of the
driver's door as far as it will go.
XTurn the mechanical key clockwise as far as it
will go to position 1.
XTurn the mechanical key back and remove it.
XMake sure that the doors and the tailgate are
locked.
XInsert mechanical key into the SmartKey
(Ypage 72).
iIf you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-theft
alarm system is not armed.
Cargo compartment
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the close button or STOP button on
the tailgate.
Rpull the handle on the tailgate.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
Cargo compartment77
Opening and closing
Z

Closing
XPull the tailgate down using handle:.
XAllow the tailgate to drop into the lock.
XLock the vehicle if necessary with the &
button on the SmartKey or with KEYLESS-GO.
Opening/closing automatically from
the outside
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the close button or STOP button on
the tailgate.
Rpull the handle on the tailgate.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 333).
Opening automatically
You can open the tailgate automatically with the
SmartKey or the handle in the tailgate.
XPress and hold the Fbutton on the Smart-
Key until the tailgate opens.
or
XIf the tailgate is unlocked, pull the handle and
let it go again immediately.
Closing automatically
Vehicles with EASY-PACK tailgate: you can
also close the tailgate automatically from out-
side.
XTo close: press button :on the tailgate.
or
XVehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: if the SmartKey is located in the imme-
diate vicinity of the vehicle, press the F
button on the SmartKey.
You can release the button as soon as the
tailgate starts to close.
Cargo compartment79
Opening and closing
Z

XTo stop the closing process: press but-
ton :on the tailgate again.
or
XPull the handle in the tailgate.
or
XPress the Fbutton on the SmartKey until
the tailgate stops.
or
XPress or pull the remote operating switch on
the driver's door.
HANDS-FREE ACCESS
Important safety notes
GWARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you make the kicking movement
only within the detection range of the sensors.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rwhen using an automatic car wash
Rwhen using a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
iYou can also deactivate KEYLESS-GO. Fur-
ther information on deactivating and activat-
ing KEYLESS-GO (
Ypage 70).
General notes
With KEYLESS-GO and HANDS-FREE ACCESS,
you can open or close the tailgate or stop the
procedure without using your hands. This is use- ful if you have your hands full. To do this, make
a kicking movement under the bumper with your
foot.
Observe the following points:
RCarry your KEYLESS-GO key about your per-
son. The SmartKey must be at the rear of the vehicle in the detection range of KEYLESS-
GO.
RWhen making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise
lose your balance, for example on ice.
RAlways ensure that you only make the kicking
movement within the detection range of sen-
sors :.
RStand at least 12 in (30 cm) away from the
rear area while doing so.
RDo not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly.
RHANDS-FREE ACCESS does not function dur-
ing engine start.
RDirt caused by road salt or snow around sen-
sors:may restrict functionality.
Using the HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality.
RIf a KEYLESS-GO key is at the rear of the vehi-
cle in the detection range of KEYLESS-GO,
HANDS-FREE ACCESS could be triggered.
The tailgate could thus be opened or closed
unintentionally, for example, if you:
-set something down or lift something up
behind the vehicle.
-polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about your person in these situations or in situations sim-
ilar to these. This will prevent the uninten-
tional opening/closing of the tailgate.
80Cargo compartment
Opening and closing

Operation
XTo open/close:kick into sensor detection
range :under the bumper with your foot.
Two warning tones sound while the tailgate is
opening or closing.
XIf the tailgate does not open/close after
several attempts: wait at least ten seconds,
using your foot kick under the bumper again.
If you hold your foot under the bumper for too
long, the tailgate does not open or close. Repeat
the leg movement more quickly if this occurs.
To stop the opening or closing procedure:
Rkick with your leg in the sensor detection
range :under the bumper or
Rpull the handle on the outside of the tailgate,
or
Rpress the closing button on the tailgate, or
Rpress the Fbutton on the SmartKey
If the tailgate closing procedure has been stop-
ped:
Rkick your foot under the bumper again and the tailgate will open.
If the tailgate opening procedure has been stop-
ped:
Rkick your foot under the bumper again and the
tailgate will close.
Opening/closing automatically from
inside
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the closing or locking button on the
tailgate.
Rpull the handle on the tailgate
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 333).
Opening and closing automatically
You can open the tailgate from the driver's seat
when the vehicle is stationary and unlocked.
It is only possible to close the tailgate from the
driver's seat on vehicles with the EASY-PACK
tailgate.
Cargo compartment81
Opening and closing
Z

This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located onthe driver's door. There is also a switch on each
door for the corresponding side window.
The switches on the driver's door take prece-
dence.
:Front left
;Front right
=Rear right
?Rear left
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 124).
XTo open manually: press and hold the cor-
responding switch.
XTo open fully: press the switch beyond the
pressure point and release it.
Automatic operation is started.
XTo close manually: pull the corresponding
switch and hold it.
XTo close fully: pull the switch beyond the
pressure point and release it.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
iIf you press/pull the switch beyond the
point of resistance, automatic operation is
started in the corresponding direction. You can stop automatic operation by pressing/
pulling the switch again.
iYou can continue to operate the side win-
dows after you switch off the engine or
remove the SmartKey. This function remains
active for five minutes or until the driver's or
front-passenger door is opened.
iWhen the override feature for the side win-
dows is activated (Ypage 59), the side win-
dows cannot be operated from the rear.
Convenience opening
Vehicles with KEYLESS-GO or KEYLESS-GO
start function: you can ventilate the vehicle
before you start driving.
The SmartKey can also be used to carry out the
following functions simultaneously:
Runlock the vehicle
Ropen the side windows
Ropen the panorama roof with power tilt/slid-
ing panel and the roller sunblind
The convenience opening feature can only be
operated using the SmartKey.
The "convenience opening" feature is also avail-
able when the vehicle is unlocked.
XVehicles with KEYLESS-GO or KEYLESS-
GO start function: for the following opera-
tions, point the tip of the SmartKey at the
handle on the driver's door. The SmartKey
must be close to the driver's door handle.
iVehicles with KEYLESS-GO or KEYLESS-
GO start function: the SmartKey must be in
close proximity to the vehicle.
XPress and hold the %button until the side
windows and the panorama sunroof are in the
desired position.
If the roller sunblind of the panorama roof
with power tilt/sliding panel is closed, the
roller sunblind is opened first.
XPress and hold the %button once more
until the panorama roof with power tilt/slid-
ing panel reaches the desired position.
XTo interrupt convenience opening: release
the % button.
84Side windows
Opening and closing

Operating the panorama roof with
power tilt/sliding panel
Opening and closing
:To raise
;To open
=To close/lower
The panorama roof with power tilt/sliding panel
can only be operated when the roller sunblind is
open.
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 124).
XPress or pull the 3switch in the corre-
sponding direction.
If you press/pull the 3switch beyond the
point of resistance, automatic operation is star-
ted in the corresponding direction. You can stop
automatic operation by pressing/pulling the
switch again.
After opening the sliding sunroof, the roller sun-
blind closes slightly automatically. This reduces
drafts in the vehicle interior.
If the sliding sunroof is raised at the rear, it low-
ers slightly automatically at higher speeds. The
noise level in the vehicle interior is reduced as a
result.
At low speeds it raises again automatically.
You can also temporarily deactivate automatic
lowering. To do so, press the 3switch. The
sliding sunroof raises again automatically.
You can continue to operate the sliding sunroof
after switching off the engine or removing the
SmartKey from the ignition lock. This function
remains active for five minutes or until you open
a front door.
The sliding sunroof cannot be opened if a roof
carrier is installed. In order to allow ventilation
of the vehicle interior, you can raise the sliding
sunroof. If contact is made with a roof carrier approved
by Mercedes-Benz, the sliding sunroof lowers
slightly but remains raised at the rear.
Rain-closing feature
The rain-closing feature is only available for vehi-
cles with a rain sensor.
When the SmartKey is in position gin the igni-
tion lock or is removed, the sliding sunroof
closes automatically:
Rif it starts to rain.
Rat extreme outside temperatures.
Rafter six hours.
Rif there is a malfunction in the power supply.
The panorama roof with power tilt/sliding panel
remains raised at the rear in order to allow ven-
tilation of the vehicle interior.
If the panorama roof with power tilt/sliding
panel is obstructed while being closed by the
rain-closing feature, it opens again slightly. The
rain-closing feature is then deactivated.
The panorama roof with power tilt/sliding panel
does not close if:
Rit is raised at the rear.
Rit is blocked.
Rno rain is falling on the area of the windshield
being monitored by the rain sensor. If the
vehicle, for example, is under a bridge or in a
carport, the field of the sensor may be cov-
ered.
Operating the roller sunblind for the
panorama roof with power tilt/sliding
panel
Important safety notes
GWARNING
Parts of the body could become trapped
between the roller sunblind and frame or slid-
ing sunroof during automatic opening or clos-
ing. There is a risk of injury.
When opening or closing, make sure that no
body parts are in the sweep of the roller sun-
blind.
88Panorama roof with power tilt/sliding panel
Opening and closing

Correct driver's seat position
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
Observe the following when adjusting steering
wheel :, seat belt ;and driver's seat =:
Ryou are as far away from the driver's air bag as
possible
Ryou are sitting in a normal upright position
Ryour thighs are slightly supported by the seat
cushion
Ryour legs are not entirely stretched and you
can depress the pedals properly
Rthe back of your head is supported at eye level
by the center of the head restraint
Ryou can hold the steering wheel with your
arms slightly bent
Ryou can move your legs freely
Ryou can see all the displays in the instrument
cluster clearly
Ryou should have a good overview of traffic
conditions
Rthe seat belt is pulled snugly against the body and is routed across the center of your shoul-
der and across your hips in the pelvic area
iFurther related subjects:
RAdjusting the seats manually
(Ypage 92)
RAdjusting the seats electrically
(Ypage 93)
RAdjusting the steering wheel manually
(Ypage 96)
RFastening the seat belt correctly
(Ypage 43)
RAdjusting the rear-view mirror and exterior
mirrors (Ypage 97)
RVehicles with a memory function: saving
the seat, steering wheel and exterior mirror
settings using the memory function
(
Ypage 100)
Seats
Important safety notes
GWARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The seats can still be adjusted when there is no
SmartKey in the ignition lock.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
GWARNING
If the driver's seat is not engaged, it could
move forwards as far as the next catch during movement such as braking or abrupt changes
of direction. As a result, you would be pushed
Seats91
Seats, steering wheel and mirrors
Z

against your seat belt by the unsecured driv-
er's seat.
This could cause you to lose control of the
vehicle. The seat belt cannot protect as inten-
ded and could result in additional injury.
There is a risk of an accident and injury.
Before every journey, make sure that the driv-
er's seat is fully engaged.
Observe the safety notes on "Air bags"
(
Ypage 44) and "Children in the vehicle"
(Ypage 53).
GWARNING
If the driver's seat is not engaged, it could
move unexpectedly while the vehicle is in
motion. This could cause you to lose control of the vehicle. There is a risk of an accident.
Always make sure that the driver's seat is
engaged before starting the vehicle.
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
If you adjust the seat height carelessly, you or
other vehicle occupants could be trapped and
thereby injured. Children in particular could
accidentally press the electrical seat adjust-
ment buttons and become trapped. There is a
risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under the
lever assembly of the seat adjustment sys-
tem.
!To prevent damage to the seats and the seat
heating, observe the following notes:
RDo not spill liquids onto the seats. Dry the
seats as soon as possible if liquid does get
spilled on the seats.
RIf the seat covers are damp or wet, do not
switch on the seat heating. Also, do not use
the seat heating to dry the seats.
RClean the seat covers as recommended;
see the "Interior care" section.
RDo not transport heavy loads on the seats.
Do not place pointed objects on the seat
cushions such as knives, nails or tools.
Where possible, use the seats only for car-
rying passengers.
RWhen operating the seat heating, do not
cover the seats with insulating materials,
e.g. blankets, coats, bags, protective cov-
ers, child seats or booster seats.
RWhen the seat heating is switched on, the
seat surface can be damaged as a result of objects being placed on the seats; for
exam ple, seat c
ushions, child seats and
protective covers not approved by
Mercedes-Benz.
!Make sure that there are no objects in the
footwell under or behind the seats when mov-
ing the seats back. There is a risk that the
seats and/or the objects could be damaged.
iFurther related subjects:
RCargo compartment enlargement (folding
down the rear seats) (Ypage 250)
Adjusting the seats manually
Vehicles without the seating comfort
package
92Seats
Seats, steering wheel and mirrors

Seat fore-and-aft adjustment:
XLift handle:and slide the seat forwards or
backwards.
XRelease lever :again.
Make sure that you hear the seat engage in
position.
Backrest angle:
XRelieve the pressure on the backrest.
XTurn handwheel =forwards or backwards.
Seat height:
XPull handle ;upwards or push it down
repeatedly until the seat has reached the
desired height.
Vehicles with the seating comfort pack-
age
Seat fore-and-aft adjustment:
XLift handle :and slide the seat forwards or
rearwards.
XRelease lever :again.
Make sure that you hear the seat engage in
position.
Backrest angle:
XRelieve the pressure on the backrest.
XTurn handwheel Aforwards or backwards.
Seat height:
XPull handle ?upwards or push it down
repeatedly until the seat has reached the
desired height.
Seat cushion angle:
XAdjust the angle so that your thighs are lightly
supported.
XTurn handwheel =forwards or backwards. Seat cushion length:
XLift handle
;and slide the front part of the
seat cushion forwards or backwards.
XRelease lever ;again.
The seat cushion engages.
Adjusting the seats electrically
:Seat height
;Seat cushion angle
=Seat fore-and-aft adjustment
?Backrest angle
iYou can store the seat settings using the
memory function (Ypage 100).
Adjusting the head restraints
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
Seats93
Seats, steering wheel and mirrors
Z