tailgate MERCEDES-BENZ GLC SUV 2015 User Guide

X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element clockwise
as far as it will go to position 1.
The locking knob drops down and the driv- er's door is locked.
On right-hand-drive vehicles, turn the emer-
gency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key (Y page 97).
X Make sure that the doors and the tailgate
are locked.
X Carefully press the protective cap onto the
lock cylinder until it engages and is seated firmly. Do not pull the door handle when
doing so.
If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft
alarm system is not primed. Luggage compartment
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning. Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 488).
You can limit the opening angle of the tailgate
(Y page 108).
Do not leave the key in the luggage compart- ment. You could otherwise lock yourself out.
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 390). Tailgate obstruction detection with
reversing function
Vehicles with remote tailgate closing fea- ture: the tailgate is equipped with automatic
obstacle recognition with a reversing feature. If a solid object blocks or restricts the tailgate
when automatically opening, this procedure
is stopped. If a solid object blocks or restricts the tailgate when automatically closing, the
tailgate automatically opens again slightly.
The automatic obstacle recognition with
reversing function is only an aid. It is not a
substitute for your attentiveness when open- ing and closing the tailgate. 104
Luggage compartmentOpening and closing

G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no body parts
are in the closing area.
If someone is trapped:
R press the Fbutton on the key or
R pull or press the remote operating switch
on the driver's door or
R press the closing or locking button on the
tailgate or
R pull the handle on the tailgate
Vehicles with HANDS-FREE ACCESS: it is
also possible to stop the closing process by
performing a kicking movement under the
rear bumper. Opening/closing from the outside
Opening X
Press the Fbutton on the key.
or X Pull handle :.
The tailgate opens. Closing
X
Pull the tailgate down using recesses :
and push it closed.
X Lock the vehicle if necessary with the &
button on the key or with KEYLESS-GO
(Y page 95). Opening/closing automatically from
the outside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key
R pull or press the remote operating switch
on the driver's door
R press the closing or locking button on the
tailgate
R pull the handle on the tailgate
Vehicles with HANDS-FREE ACCESS: it is
also possible to stop the closing process by
performing a kicking movement under the
rear bumper. Luggage compartment
105Opening and closing Z

!
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be found in the "Vehicle data" section
(Y page 488).
Opening automatically You can open the tailgate automatically with
the key or the handle in the tailgate.
X Press and hold the Fbutton on the key
until the tailgate opens.
or
X When the tailgate is unlocked, pull the han-
dle and let it go again immediately.
or
X With the tailgate stopped in an intermedi-
ate position, pull the tailgate upwards.
You can release the tailgate as soon as the tailgate starts to open.
Closing automatically :
Closing button
; Locking button
X To close: press button :on the tailgate.
or
X Pull the tailgate downwards slightly.
You can release the tailgate as soon as the tailgate starts to close. When the driver's door is closed, you can
simultaneously close the tailgate and lock the
vehicle. The KEYLESS-GO key must be in the
rear detection range of the vehicle.
X Press locking button ;in the tailgate.
If KEYLESS-GO detects a key outside the
vehicle, the tailgate closes. The vehicle is
locked.
or
Vehicles with EASY-PACK tailgate and
with KEYLESS-GO or KEYLESS-GO start-
function: X If the key is located in the immediate vicin-
ity of the vehicle: press the Fbutton on
the key.
You can release the button as soon as the
tailgate starts to close.
If KEYLESS-GO only detects a key in the lug-
gage compartment, the tailgate is unlocked
again after closing.
If KEYLESS-GO detects a second key outside the vehicle, the tailgate remains locked.
If KEYLESS-GO detects a key in the luggage
compartment before the closing procedure
starts, the tailgate remains open. HANDS-FREE ACCESS
Important safety notes G
WARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you only make a leg movement
within the detection range of sensors.
! If the key is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the unin-
tentional opening of the tailgate:
R using a car wash
R using a high-pressure cleaner 106
Luggage compartmentOpening and closing

Make sure that the key is at least 3
maway
from the vehicle.
General notes With KEYLESS-GO and HANDS-FREE
ACCESS, you can open or close the tailgate or
stop the procedure without using your hands. This is useful if you have your hands full. To do
this, make a kicking movement under the
bumper with your foot.
Observe the following points:
R Carry your KEYLESS-GO key about your
person. The KEYLESS-GO key must be in
the rear detection range of the vehicle.
R When making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clear-
ance to the rear of the vehicle. You could
otherwise lose your balance, e.g. on ice. R
Always ensure that you only make a kicking
movement within the detection range of
sensors :.
R Stand at least 30 cm away from the rear
area while doing so.
R Do not come into contact with the bumper
while making the kicking movement. Oth-
erwise, the sensors may not function cor-
rectly.
R HANDS-FREE ACCESS does not function
when the engine is started.
R If a KEYLESS-GO key is within the rear
detection range of KEYLESS-GO, HANDS-
FREE ACCESS could be triggered. The tail- gate could thus be opened or closed unin-
tentionally, for example, if you:
- fold the ball coupling in or out
- couple or uncouple a trailer
- fit or remove a rear-mounted bicycle rack
- load/unload bicycles on/from a rear-
mounted bicycle rack
- sit on the edge of the luggage compart-
ment
- set down or lift up an object behind the
vehicle
- polish the rear of the vehicle
Do not carry the KEYLESS-GO key about
your person in such situations. This will
prevent the unintentional opening/closing
of the tailgate.
R Dirt caused by road salt around sensors :
may restrict functionality.
R Using HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality.
Operation X
To open/close: kick into sensor detection
range :under the bumper with your foot.
Two warning tones sound while the tailgate
is opening or closing.
X If the tailgate does not open/close after
several attempts: wait at least ten sec-
onds then kick under the bumper once
again.
If you hold your foot under the bumper for too
long, the tailgate does not open or close. Luggage compartment
107Opening and closing Z

Repeat the kicking movement more quickly if
this occurs.
To stop the opening or closing procedure:
R move your foot in sensor detection
range :under the bumper, or
R pull the handle on the outside of the tail-
gate, or
R press the closing button on the tailgate, or
R press the Fbutton on the key
If the tailgate closing procedure has been
stopped:
R move your foot under the bumper again and
the tailgate will open
If the tailgate opening procedure has been
stopped:
R move your foot under the bumper again and
the tailgate will close Opening and closing automatically
from the inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key
R pull or press the remote operating switch
on the driver's door
R press the closing or locking button on the
tailgate
R pull the handle on the tailgate
Vehicles with HANDS-FREE ACCESS: it is
also possible to stop the closing process by performing a kicking movement under the
rear bumper.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
Two warning tones sound while the tailgate is opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 488).
Opening and closing X
To open: pull remote operating switch :
for the tailgate until the tailgate opens.
X To close: turn the key to position 1or 2in
the ignition lock (Y page 187).
X Press and hold remote operating switch for
tailgate :until the tailgate is completely
closed.
When the vehicle is stationary, you can close
the tailgate from the driver's seat. When the
vehicle is also unlocked, you can also open
the tailgate from inside. Limiting the opening angle of the tail-
gate
General notes !
Make sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise 108
Luggage compartmentOpening and closing

be damaged. Ideally, set the opening angle
outside.
You can limit the opening angle of the tail-
gate. This is possible in the top half of its
opening range, up to approximately 20 cm
before the stop.
To open the tailgate fully, pull the handle on
the outside of the tailgate again after it has
stopped automatically. This does not delete
the stored position.
Activating X
To open the tailgate: pull the handle on
the tailgate.
X To stop the opening procedure at the
desired position: press the closing button
in the tailgate or pull the handle on the out-
side of the tailgate again.
X To save the position: press and hold the
closing button in the tailgate until two short
tones sound.
The opening angle limiter is activated. The
tailgate then stops in the stored position
when opened.
Deactivating X
Press and hold the closing button in the
tailgate until you hear a short tone. Emergency release
General notes !
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 488). Use the emergency key element if the tailgate
can no longer be unlocked:
R using the key
R using HANDS-FREE ACCESS
R using the remote operating switch in the
door control panel
Opening X
Remove the luggage compartment cover
(Y page 397).
X Fold the rear seat backrest forwards
(Y page 393).
X Take the emergency key element out of the
key (Y page 97).
X Insert emergency key element ;into
opening :in the trim and push it in.
X Open the tailgate.
X Insert the emergency key element into the
key (Y page 97).
When you lock the vehicle, the luggage com-
partment is also locked again. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some- Side windows
109Opening and closing
Z

X
Turn the bulb anti-clockwise, applying
slight pressure, and remove it from the bulb
holder :.
X Insert the new bulb into bulb holder :and
turn it clockwise.
X Insert bulb holder :and turn it clockwise.
X Close the side trim panel (Y page 148).
Replacing reversing lamps
Due to their location, have the bulbs in the
reversing lamp in the tailgate replaced at a
qualified specialist workshop.
X Switch off the lights.
X Open the tailgate. Example: right-hand side handle
X In recess ?on the inside of the closing
handle, prise out and remove the upper
section of handle =with a flat and smooth
object, e.g. a screwdriver.
X Pull the lower section of handle :with a
strong tug to remove it from the trim and
then place it to one side. X
Reach under the right-hand side of trim B
and lightly tug along the entire length of the trim in order to unclip it.
X Release and pull out locator lighting con-
nector Cat the latch.
X Vehicles with EASY-PACK tailgate: pull out
the plug connector for the switch of the
EASY-PACK tailgate in the top right of the
trim.
X Vehicles with electric fold-out trailer tow
hitch: unlock and pull out the plug connec-
tor for the electric fold-out trailer tow hitch
in the top left of the trim.
X Place trim Bto one side. X
On the side where the bulb is to be
replaced, unclip the remaining part of trim
D from the assembly with a strong tug,
until bulb holder Eis accessible. X
Turn the bulb anticlockwise and pull it out
of bulb holder E.
X Insert the new bulb into bulb holder Eand
turn it clockwise. Replacing bulbs
149Lights and windscreen wipers Z

X
Position trim Dand engage it in place by
tapping it with your hand.
X Before beginning the installation, check
that all of the metal clips are inserted in the
parts which were placed on one side: 2
clips ;in the upper section of handle =
and 4 clips Ain trim B.
X If not, remove the missing metal clips from
the panel apertures in the tailgate and
insert them in the corresponding positions.
X Grasp trim Band connect plug connector
C to the surround lighting.
i The surround lighting only illuminates
when the tailgate has been shut and reop-
ened.
X Vehicles with EASY-PACK tailgate: push in
the plug connector for the switch of the
EASY-PACK tailgate in the top right of the
trim.
X Vehicles with electric fold-out trailer tow
hitch: push in the plug connector for the
electric fold-out trailer tow hitch in the top
left of the trim.
X Position trim Band engage it in place by
tapping it with your hand, starting from the
outside.
X Clip in the lower section of handle :again.
X Insert and engage the upper section of han-
dle =into lower section :.Windscreen wipers
Switching the windscreen wipers on/
off
! Do not operate the windscreen wipers
when the windscreen is dry, as this could
damage the wiper blades. Moreover, dust
that has collected on the windscreen can
scratch the glass if wiping takes place when the windscreen is dry.
If it is necessary to switch on the wind-
screen wipers in dry weather conditions,
always operate them using washer fluid. !
If the windscreen wipers leave smears on
the windscreen after the vehicle has been
washed in an automatic car wash, this may
be due to wax or other residue. Clean the
windscreen with washer fluid after an auto- matic car wash.
! Intermittent wiping with rain sensor: due
to optical influences and the windscreen
becoming dirty in dry weather conditions,
the windscreen wipers may be activated
inadvertently. This could damage the wind- screen wiper blades or scratch the wind-
screen.
For this reason, you should always switch
off the windscreen wipers in dry weather. 1
$ Windscreen wipers off
2 Ä Intermittent wipe, low (rain sensor
set to low sensitivity)
3 Å Intermittent wipe, high (rain sensor
set to high sensitivity)
4 ° Continuous wipe, slow
5 ¯ Continuous wipe, fast
B í Single wipe
î To wipe with washer fluid
X Turn the key to position 1or 2in the ignition
lock (Y page 187).
X Turn the combination switch to the corre-
sponding position.
Vehicles with a rain sensor: in theÄor
Å position, the appropriate wiping fre-
quency is automatically set according to the
intensity of the rain. In the Åposition, the
rain sensor is more sensitive than in the Ä150
Windscreen wipersLights and windscreen wipers

position, causing the windscreen wiper to
wipe more frequently.
If the wiper blades are worn, the windscreen
will no longer be wiped properly. This could
prevent you from observing the traffic condi-
tions. Switching the rear window wiper on/
off Combination switch
:
èSwitch
2/5 bWipes with washer fluid
3 ISwitches on intermittent wiping
4 0Switches off intermittent wiping
X Turn the key to position 1or 2in the ignition
lock (Y page 187).
X Turn switch :on the combination switch
to the corresponding position.
When the rear window wiper is switched on,
the icon appears in the instrument cluster. Replacing the wiper blades
Important safety notes G
WARNING
If the windscreen wipers begin to move while
you are changing the wiper blades, you can be trapped by the wiper arm. There is a risk of
injury.
Always switch off the windscreen wipers and
ignition before changing the wiper blades. !
Never open the bonnet/tailgate if a wiper
arm is folded away from the windscreen/
rear window.
Never fold a windscreen wiper arm without a wiper blade back onto the windscreen/
rear window.
Hold the windscreen wiper arm firmly when
you change the wiper blade. If you release
the wiper arm without a wiper blade and it
falls onto the windscreen/rear window, the windscreen/rear window may be damaged
by the force of the impact.
Mercedes-Benz recommends that you have the wiper blades changed at a qualified
specialist workshop.
! To avoid damaging the windscreen wiper
blades, make sure that you touch only the
wiper arm of the windscreen wiper.
Replacing the windscreen wiper blades Moving the wiper blades to the vertical
position
On vehicles without KEYLESS-GO:
X Turn the key to position 1or 2in the ignition
lock (Y page 187).
X Set the windscreen wipers to position
°.
X When the wiper arms have reached the ver-
tical position, turn the key to position 0and
remove it from the ignition lock.
X Fold the wiper arm away from the wind-
screen.
On vehicles with KEYLESS-GO:
X Switch off the engine.
X Remove your foot from the brake pedal.
X Set the windscreen wipers to position
°.
X Press the Start/Stop button repeatedly
until the windscreen wipers start.
X When the wiper arms have reached the ver-
tical position, press the Start/Stop button.
X Fold the wiper arm away from the wind-
screen. Windscreen wipers
151Lights and windscreen wipers Z

R
you are driving faster than 10 km/h
R a wheel spins and ESP ®
intervenes or fails.
The ÷ warning lamp lights up in the
instrument cluster.
A warning tone sounds. The parking symbol
disappears and the multifunction display
shows the Park Assist cancelled Park Assist cancelled mes-
sage.
When Active Parking Assist is cancelled, you
must steer and brake again yourself.
If a system malfunction occurs, the vehicle is braked to a standstill. To drive on, depress the
accelerator pedal again. Reversing camera
General notes Reversing camera
:is an optical parking
and manoeuvring aid. It shows the area
behind your vehicle with guide lines in the
Audio 20 or COMAND Online display.
The area behind the vehicle is displayed as a
mirror image, as in the rear-view mirror.
i The text shown in the Audio 20 or
COMAND Online display depends on the
language setting. The following are exam-
ples of reversing camera messages in the
Audio 20 or COMAND Online display.
Important safety notes The reversing camera is only an aid. It is not a
substitute for your attention to the immediate
surroundings. The responsibility for safe manoeuvring and parking remains with you.
Make sure that there are no persons, animals
or objects in range while manoeuvring and
parking.
Under the following circumstances, the
reversing camera will not function, or will
function in a limited manner:
R if the boot lid or tailgate is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the camera is exposed to very bright light
R if the area is lit by fluorescent bulbs or LED
lighting (the display may flicker)
R if there is a sudden change in temperature,
e.g. when driving into a heated garage in
winter
R if the camera lens is dirty or obstructed.
Observe the notes on cleaning
(Y page 425)
R if the rear of your vehicle is damaged. In this
case, have the camera position and setting checked at a qualified specialist workshop.
The field of vision and other functions of the
reversing camera may be restricted due to
additional accessories on the rear of the vehi-
cle (e.g. licence plate holder, bicycle rack).
i The reversing camera is protected from
raindrops and dust by means of a flap.
When the reversing camera is activated,
this flap opens.
The flap closes again when:
R you have finished the manoeuvring proc-
ess
R you switch off the engine
R you open the boot or luggage compart-
ment
See the notes on cleaning (Y page 425).
For technical reasons, the flap may remain
open briefly after the reversing camera has been deactivated. 262
Driving syste
msDriving and parking