MERCEDES-BENZ GLE SUV 2019 Owners Manual

If a
telephone number is selec tedth efo llow‐
ing options are available:
R Call
R Write new text message #
Select an option.
Deleting a message
Multimedia sy stem:
, © .
Phone .
Messages #
Select a conta ct.#
Press and hold on a message. #
Todel eteth e message: selectDelete. In Car Of
fice In Car Of
fice functions
Using In Car Of fice, you can connect your online
services with the multimedia sy stem.
The following functions are available:
R Display of the upcoming appointments in the
calendar
R Selection of an appointment as a destination
in the navigation R
Display of upcoming telephone con fere nces
R Display of pa rticipants in a telephone con fer‐
ence
R Display and selection of tasks and calls to
compl ete
% Please no tethat cer tain functions are only
av ailable when theve hicle is stationar y.
Calling up In Car Of fice
Re quirements:
R A mobile phone is connec ted as the main
phone tothe multimedia sy stem.
R You ha vea user account on thewe bsite from
Mercedes me (http://www.mercedes.me).
R The In Car Of fice service is acti vated in the
Mercedes me por tal.
R You ha vea user account with an online
service, forex ample Of fice 365. Multimedia sy
stem:
, © .
Mercedes me & Apps #
Select In Car Office.
Yo u will see an appointments overview for
th e cur rent da y.
Yo u can find thefo llowing displa ysinthe
appointments overview:
R All day: all-day appointment
Selecting a calendar entry function in In Car
Of fice
Multimedia sy stem:
, © .
Mercedes me & Apps .
In Car
Office .
Calendar #
Select an appointment.
The following functions are available: Read aloud
R Call
Z Navigate 438
MBUX multimedia sy stem

Delete
#
Select a function.
Selecting the functions of Tasks & Calls
Multimedia sy stem:
, © .
Mercedes me & Apps .
In Car
Office .
Tasks & calls #
Select an entry.
The following functions are available:
R Read aloud
R Call
This option is on lyavailable forta sks if a
te lephone number has been sa ved.
R Delete #
Select an option. Marking an entry as comple
ted in Tasks &
Calls
Multimedia sy stem:
, © .
Mercedes me & Apps .
In Car
Office .
Tasks & calls #
Select theTasks & calls symbol.
An ove rview of theta sks and calls appears. #
Individual task or call: markthe selected
entry as comple tedO. #
All tasks and calls: selectÄ. #
Select Mark all tasks as finished .
Managing e-mails
Multimedia sy stem:
, © .
Mercedes me & Apps .
In Car
Office .
E-mail
Re ading e-mail #
Select an e-mail.
The e-mail is opened.
Ad ditional functions: #
Select an e-mail.
The following options are available: R
Read aloud
Wr iting e-mail using In Car Of fice
Multimedia sy stem:
, © .
Mercedes me & Apps .
In Car
Office #
Select WNew entry. #
Addre cipients using f.
Dictating text
% The dictation function is not available every‐
where nor without limitation. For initial acti‐
va tion of the function it may be necessary to
select thete rm s of use in the Mercedes me
por tal. #
Select p.
The dictating function is star ted. #
Dictate the subject and text of the e-mail.
Af terth evo ice ent ryhas been processed, it
is shown as text. #
Select a
or al tern atively: MBUX multimedia sy
stem 439

#
Enter the subject and text of the e-mail with
th eke ypad. #
Select Send. Mercedes-Benz link
Overview of Mercedes-Benz Link
&
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
Wi th Mercedes-Benz Link you can use mobile
phone functions via the multimedia sy stem. It is
operated using theto uchsc reen or thevo ice-
opera ted control sy stem. You can activate the
vo ice-opera ted control sy stem bypressing and
holding the£ button on the multifunction
st eering wheel.
When using Mercedes-Benz Link via thevo ice-
opera ted control sy stem, the multimedia sy stem
can still be operated via LINGU ATRO NIC
(→ page 313).
The Me rcedes-Benz Link control box supplemen‐
ta ry equipment is requiredforth is. This is availa‐
ble at a Mercedes-Benz service centre.
On ly one mobile phone at a time can be connec‐
te d via Mercedes-Benz Link tothe multimedia
sy stem.
Also when using Mercedes-Benz Link in two
phone mode, only one additional mobile phone
can be connected using Blue tooth®
with the
multimedia sy stem. %
The Mercedes-Benz Link control box uses
the Android operating sy stem.
% The service pr ovider is responsible forth ese
apps and the services and conte nt connec‐
te dto it.
Note s on Mercedes-Benz Link
If a mobile phone is used with Mercedes-Benz
Link, USB access using the media menu is not
possible forth is mobile phone.
Only one route guidance can be active at a time.
If ro ute guidance is active on the multimedia sys‐
te m, it is closed when route guidance is star ted
on the mobile phone.
Connecting Mercedes-Benz Link with the
mu ltimedia sy stem
Re quirements:
R The vehicle is fitted wi th the Mercedes-Benz
Link control box.
R The Mercedes-Benz Link app is ins talled on
th e mobile phone.
R The mobile phone is switched on. 440
MBUX multimedia sy stem

R
Mercedes-Benz Link is connected tothe mul‐
timedia sy stem via theç USB port using
a suitable cable (→ page 469).
% The firs t acti vation of Me rcedes-Benz Link
on the multimedia sy stem must be car ried
out when theve hicle is stationary for saf ety
re asons.
Multimedia sy stem:
, © .
Mercedes me & Apps .
Smart-
phone .
Mercedes-Benz Link .
Start
Mercedes-Benz Link #
Alternative: If Mercedes-Benz Link is active
(e.g. when music is being pla yed or the navi‐
ga tion sy stem is being used), you can call up
th e application using the|, zor%
buttons (→ page 343).
Ac cepting/rejecting the data pr otection reg‐
ulations
Fo rth e initial start of the application: a message
with the data pr otection pr ovisions appears. #
Select Accept & start . Quitting Mercedes-Benz Link #
Press theò button.
% Mercedes-Benz Link starts automatically
when it is connec ted with the sy stem using a
cable. If Mercedes-Benz Link was not dis‐
pla yed in thefo re ground before disconnect‐
ing, the application starts in the bac kground
when reconnected. You can call up
Mercedes-Benz Link using the main menu.
Yo u can find more information in the Mercedes-
Benz Link control box operating instructions.
Calling up Mercedes-Benz Link sound set‐
tings
Multimedia sy stem:
, © .
Mercedes me & Apps .
Smart-
phone .
Mercedes-Benz Link .
Z #
Select sound settings.
Ending Mercedes-Benz Link #
Disconnect the connecting cable between
Mercedes-Benz Link and the multimedia sys‐
te m. %
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle
is stationar y. Apple CarPlay™
Overview of Apple CarPlay™
&
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. MBUX multimedia sy
stem 441

Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
iPhone ®
functions can be used via the multime‐
dia sy stem using Apple CarPlay™. They are oper‐
ated using theto uchsc reen, touchpad, Touch
Control or the Siri ®
vo ice-operated control sys‐
te m. You can activate thevo ice-opera ted control
sy stem bypressing and holding the£ button
on the multifunction steering wheel.
When using Apple CarPlay™ via thevo ice-oper‐
ated control sy stem, the multimedia sy stem can
st ill be operated via LINGU ATRO NIC
(→ page 313).
On ly one mobile phone at a time can be connec‐
te d via Apple CarPlay™ tothe multimedia sys‐
te m.
Also for use of Apple CarPlay™ with two phone
mode, only one additional mobile phone can be
connected using Blue tooth®
with the multimedia
sy stem.
The availability of Apple CarPlay™ may vary
according tothe count ry. The service pr
ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Information on Apple CarPlay™
When Apple CarPlay™ is being used, the iPod ®
media source is not available forth ere spective
iPhone ®
.
Only one route guidance can be active at a time.
If ro ute guidance is active on the multimedia sys‐
te m, it is closed when route guidance is star ted
on the mobile phone.
Connecting an iPhone ®
via Apple CarPlay™
(cable)
Re quirements:
R The cur rent version of your device's operat‐
ing sy stem is being used (see the manufac‐
turer's operating instructions).
R There is an Internet connection forth e full
ra nge of functions for Apple CarPlay™.
R The iPhone ®
is connected tothe multimedia
sy stem via the USB port çusing a suita‐
ble cable (→ page 469). Multimedia sy
stem:
, © .
Mercedes me & Apps .
Smart-
phone .
Apple CarPlay .
Start Apple CarPlay #
Alternative: If Apple CarPlay™ is active (e.g.
when music is being pla yed or the navigation
sy stem is being used), you can call up the
application using the|, zor%
buttons (→ page 343).
Ac cepting/rejecting the data pr otection reg‐
ulations
Fo rth e initial start of the application: a message
with the data pr otection pr ovisions appears. #
Select Accept & start .
Exiting Apple CarPlay™ #
Press theò button.
% Apple CarPlay™ starts automatically when
th e iPhone ®
is connected with the sy stem
using a cable. If Apple CarPlay™ was not dis‐
pla yed in thefo re ground before disconnect‐
ing, the application starts in the bac kground
when reconnected. You can call up Apple
CarPlay™ in the main menu. 442
MBUX multimedia sy stem

Calling up Apple CarPlay™ sound settings
Multimedia sy
stem:
, © .
Mercedes me & Apps .
Smart-
phone .
Apple CarPlay .
Z #
Select sound settings.
Ending Apple CarPlay™ #
Toend the connection of Apple Carplay
(cable): disconnect the connection via the
connecting cable between the iPhone ®
and
multimedia sy stem. Android
Auto Android
Autoove rview &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
Mobile phone functions can be used with
Android Autousing the Android operating sys‐
te m on the multimedia sy stem. It is operated
using theto uchsc reen or thevo ice-opera ted
control sy stem. You can activate thevo ice-oper‐
ated control sy stem bypressing and holding the
£ button on the multifunction steering wheel.
When using Android Autovia thevo ice-opera ted
control sy stem, the multimedia sy stem can still
be opera ted via LINGU ATRO NIC (→ page313).
On ly one mobile phone at a time can be connec‐
te d via Android Auto to the multimedia sy stem.
Also for use of Android Autowith two phone
mode, only one additional mobile phone can be connec
ted using Blue tooth®
with the multimedia
sy stem.
The availability of Android Autoand Android Auto
Apps may vary according tothe count ry.
The service pr ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Information on Android Auto
If a mobile phone is used with Android Auto,
USB access using the media menu is not possi‐
ble forth is mobile phone.
Only one route guidance can be active at a time.
If ro ute guidance is active on the multimedia sys‐
te m, it is closed when route guidance is star ted
on the mobile phone.
Connecting a mobile phone via Android Auto
Requ irements:
R The mobile phone supports Android Auto
from Android 5.0.
R The Android Autoapp is ins talled on the
mobile phone. MBUX multimedia sy
stem 443

R
In order touse thete lephone functions, the
mobile phone must be connected tothe mul‐
timedia sy stem via Blue tooth®
(→ page 426).
If th ere was no prior Internet connection, this
is es tablished with the use of the mobile
phone with Android Auto.
R The mobile phone is connected tothe multi‐
media sy stem via the USB port çusing a
suitable cable (→ page 469).
R There is an Internet connection forth e full
ra nge of functions for Android Auto.
Multimedia sy stem:
, © .
Mercedes me & Apps .
Smart-
phone .
Android Auto .
Start Android Auto #
Alternative: If Android Autois active (e.g.
when music is being pla yed or the navigation
sy stem is being used), you can call up the
application using the|, zor%
buttons (→ page 343).
% The firs t acti vation of Android Autoon the
multimedia sy stem must be car ried out
when theve hicle is stationary for saf etyre a‐
sons. Ac
cepting/rejecting the data pr otection reg‐
ulations
Fo rth e initial start of the application: a message
with the data pr otection pr ovisions appears. #
Select Accept & start .
Exiting Android Auto #
Press theò button.
% Android Autostarts automatically when the
mobile phone is connected with the sy stem
using a cable. If Android Autowa s not dis‐
pla yed in thefo re ground before disconnect‐
ing, the application starts in the bac kground
when reconnected. You can call up Android
Au tointhe main menu.
Calling up the Android Autosound settings
Multimedia sy stem:
, © .
Mercedes me & Apps .
Smart-
phone .
Android Auto .
Z #
Select sound settings.
Ending Android Auto #
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem. %
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle
is stationar y. Tr
ansfer redve hicle data with Android Auto
and Apple CarPlay™ Overview of transfer
redve hicle data
When using Android Autoor Apple CarPlay™,
cer tain vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
The following sy stem information is transmit ted:
R Software release of the multimedia sy stem
R System ID (anonymised)
The transfer of this data is used tooptimise
communication between theve hicle and the
mobile phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identifier is randomly
ge nerated. 444
MBUX multimedia sy stem

This has no connection
totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (→ page375).
The following driving status data is transmitted:
R Transmission position engaged
R Distinction between par ked, standstill, rolling
and driving
R Day/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
The following position data is transmitte d:
R Coordinates
R Speed
R Compass direction
R Acceleration di rection
This da tais only transfer red while the navigation
sy stem is active, in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel). Mercedes me connect
Note
s on Mercedes me connect
Mercedes me connect pr ovides thefo llowing
services:
R Accident and breakdown mana gement (me
button or auto matic accident or breakdown
de tection)
R Appointment requ ests or similar (me button)
R Ifth e service is activated: Concier geService
(me button)
R Mercedes-Benz emergency call sy stem (SOS
button)
Mercedes me connect accident and breakdown
management, the Mercedes me connect Con‐
cier geService (if service is acti vated) and the
Mercedes-Benz emer gency call centre are availa‐
ble foryo u around the cloc k.
The me button and the SOS button can be found
on theve hicle's overhead control panel
(→ page 446). Yo
u can also call the Mercedes-Benz Cus tomer
Centre using the multimedia sy stem
(→ page 445).
Please note that Mercedes me connect is a
Mercedes-Benz service. In emer gencies, al ways
call the national emer gency services firs t using
th est andard national emer gency service phone
numbe rs. In eme rgencies, you can also use the
Mercedes-Benz emer gency call sy stem
(→ page 451).
Obser vethe conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me por tal: https://
me.secu re.mercedes-benz.com
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/en_GB/index.html
Calling the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Requ irements:
R Access toa GSM network is available. MBUX multimedia sy
stem 445

R
The contra ct partner's GSM network co ver‐
age is available in there spective region.
R The ignition must be switched on so that
ve hicle data can be transfer red automati‐
cally.
Multimedia sy stem:
, © .
Phone .
g #
Call Mercedes me connect.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data. The data
transfer is shown in the media displa y.
Then, you can select a service and be connected
to a specialist at the Mercedes-Benz Cus tomer
Centre.
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation are
av ailable at: http://manuals.daimler.com/baix/
cars/connectme/en_GB/ind ex.html Making a call via the
overhead control panel 1
Service call button (me button)
2 SOS button co ver
3 SOS button #
Tomake a se rvice call: press me button
1. #
Tomake an eme rgency call: press SOS
button co ver2 briefly toopen. #
Press and hold SOS button 3for at least
one second.
If a service call is active, an emer gency call can
st ill be triggered. This has priority over all other
active calls.
Information about the service call using the
me button
A call tothe Mercedes-Benz Cus tomer Centre
has been initia ted via the me button in theove r‐
head control panel or the multimedia sy stem.
In theeve nt of a breakdown, you will get sup‐
po rt:
R Aqu alified Mercedes-Benz tech nician pro‐
vides breakdown assi stance on site and/or
th eve hicle will be towe dto the nearest
Mercedes-Benz service cent re.
Yo u may be charge dfo rth ese services.
Yo u can find information on thefo llowing topics:
R Activation of Me rcedes me connect
R Operating theve hicle 446
MBUX multimedia sy stem

R
Nearest Mercedes-Benz service centre
R Other products and services from Mercedes-
Benz
Data is transmitted during the connection tothe
Mercedes-Benz Cus tomer Centre (→ page448).
Infor mation on Me rcedes me connect acci‐
dent management
The Mercedes me connect accident manage‐
ment is an extension of the Mercedes-Benz
emer gency call sy stem (→ page 451).
An emer gency call is made tothe Mercedes-
Benz emer gency call centre af ter an accident:
R Avo ice connection is made toa con tact per‐
son at the Mercedes-Benz emer gency call
centre.
R If necessa ry,th e conta ct person at the
Mercedes-Benz emer gency call centre for‐
wa rdsth e call toMercedes me connect acci‐
dent management.
Fo rw arding the call is not possible in all
count ries.
R If necessar y,theve hicle will be towe dto a
Mercedes-Benz service centre. If
th eve hicle de tects a minor accident, a mes‐
sage appea rsinthe multimedia sy stem.
The message is confi rmed in the multimedia sys‐
te m:
R Avo ice connection is made toa contact per‐
son at Mercedes me connect accident man‐
agement.
R If necessar y,theve hicle will be towe dto a
Mercedes-Benz service centre.
Ar ranging a service appointment via
Mercedes me connect
If yo u ha veactivated the maintenance manage‐
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Cus tomer
Centre. You will then recei veindividual recom‐
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsented to
th e maintenance management service, the multi‐
media sy stem reminds you af ter a cer tain
amount of time that a service is due. A prom pt
appears asking if youwo uld like tomake an
appointment. #
Toarra nge a service appointment: select
Call .
Af teryo ur agreement theve hicle data is sent
and a Mercedes-Benz Cus tomer Centre
emplo yee deals with your appointment. The
information is then sent toyour desired
service outlet.
This service outlet will then conta ctyou
within 24hours.
% Ifyo u select Laterafte rth e service message
appears, the message is hidden and reap‐
pears af ter a cer tain period of time.
Giving consent todata transfer for Me rcedes
me connect
Re quirements:
R There is an active service call via the multi‐
media sy stem or the me button in theove r‐
head control panel (→ page446).
% In cer tain countries you must confirm the
data transfer.
If th e accident and breakdown service and
Mercedes me connect Concier geService are not
acti vated on Mercedes me, theDo you want to MBUX multimedia sy
stem 447