MERCEDES-BENZ METRIS 2020 MY20 Operator’s Manual

Display messages
Possible causes/consequences and
M SolutionsX
Visit a qualified specialist workshop immediately.
Further information on the Occupant Classification System (OCS)
can be found under "Occupant Classification System (OCS)"
(Y page
54). #
Check Brake Pad
Wear The brake pads/linings have reached their wear limit.
X Visit a qualified specialist workshop. $ (USA only)
J (Canada only)
Check Brake Fluid
Level There is insufficient brake fluid in the brake fluid reservoir.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions. Do not continue driving under any circumstances.
X Secure the vehicle to prevent it from rolling away (Y page
138).
X Do not add brake fluid. Adding more will not remedy the malfunc-
tion.
X Consult a qualified specialist workshop. EBD, ABS, ESP Inop‐
erative
+ EBD is unavailable due to a malfunction. ABS, BAS, hill start assist
and ESP
®
as well as its driving safety systems, for example, are
therefore also unavailable.
ATTENTION ASSIST is deactivated and other driving systems could
be automatically deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock prematurely
if you brake hard, for example.
This causes steerability and braking to be greatly impaired. The
braking distance can increase in emergency braking situations.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Switch the engine off, wait briefly and start the engine again.
X Check if the display message has disappeared and ESP ®
is opera-
tional.
X If the display message continues to be displayed:
R Drive on with care.
R Visit a qualified specialist workshop immediately. Display messages (vehicles without steering wheel buttons)
199On-board computer and displays Z

Display messages
Possible causes/consequences and
M Solutions÷
Inoperative
+ ESP
®
, BAS and hill start assist are unavailable due to a malfunction.
ATTENTION ASSIST is deactivated and other driving systems could
be automatically deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Switch the engine off, wait briefly and start the engine again.
X Check if the display message has disappeared and ESP ®
is opera-
tional.
X If the display message continues to be displayed:
R Drive on with care.
R Visit a qualified specialist workshop immediately. ÷
Currently Unavail.
+ ESP
®
, BAS and hill start assist are unavailable due to a malfunction.
The self-diagnosis function, for example, may not be complete.
ATTENTION ASSIST is deactivated and other driving systems could
be automatically deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive on with care on a suitable stretch of road, making make
slight steering movements at a speed above
12 mph (20 km/h).
If the display message disappears, the functions mentioned
above are available again.
X Switch the engine off, wait briefly and start the engine again.
X Check if the display message has disappeared and ESP ®
is opera-
tional.
X If the display message continues to be displayed:
R Drive on with care.
R Visit a qualified specialist workshop immediately.200
Display messages (vehicles without steering wheel buttons)
On-board computer and displays

Display messages
Possible causes/consequences and
M SolutionsF (USA
only) ! (Canada only)
Release Park. Brake The red
F (USA only)/ ! (Canada only) indicator lamp in the
instrument cluster lights up and a warning tone also sounds.
You are driving with the parking brake applied or are making an
emergency stop using the parking brake.
X Release the parking brake (Y page 138).6
Malfunction Ser‐
vice Req. The restraint system is faulty. In addition, the
6 warning lamp
lights up in the instrument cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be trig-
gered unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Have the restraint system and its components checked immedi-
ately at a qualified specialist workshop.
Further information on the restraint system and its components can
be found under "Occupant safety"
(Y page 46). 6
Fr. Left Malf. Ser‐
vice Req.

or Fr.
Right Malf. Ser‐
vice Req. The front left or right restraint system is malfunctioning. In addition,
the 6 warning lamp lights up in the instrument cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be trig-
gered unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Have the restraint system and its components checked immedi-
ately at a qualified specialist workshop. Left Curtain Air‐
bag Service
Required

or Rt.
Curtain Airbag Ser‐
vice Required There is a malfunction in the left or right window curtain air bag. In
addition, the 6 warning lamp lights up in the instrument cluster.
G WARNING
The left or right window curtain air bag may either be triggered unin-
tentionally or, in the event of an accident, may not be triggered.
There is an increased risk of injury.
X Have the restraint system checked immediately at a qualified
specialist workshop. Display messages (vehicles without steering wheel buttons)
201
On-board computer and displays Z

Lights
Display messages
Possible causes/consequences and
M Solutionsb
Check Left Low Beam
or
Check Right Low
Beam The left or right-hand low-beam headlamp is faulty.
X
Change the bulb ( Y page 105).b
Chk. Trailer L.
Turn Sig.

or Chk.
Trailer R. Turn
Sig. The left or right-hand trailer turn signal lamp is faulty.
X
Change the bulb (see the trailer manufacturer's operating instruc-
tions). b
Chk. Trailer Brake
Lamp The trailer brake lamp is faulty.
X Change the bulb (see the trailer manufacturer's operating instruc-
tions). b
Chk. Trailer L.
Tail Lamp

or Chk.
Trailer R. Tail
Lamp The left or right-hand trailer tail lamp is faulty.
X Change the bulb (see the trailer manufacturer's operating instruc-
tions). b
Auto Lamps Inopera‐
tive The light sensor is faulty. The automatic headlamp feature is mal-
functioning.
X
Switch the light functions on/off manually (Y page
99).
X Visit a qualified specialist workshop. b
Chk. Rear L. Turn
Signal

or Chk.
Rear R. Turn Signal The rear left-hand or rear right-hand turn signal is faulty.
X Change the bulb (Y page 105).b
Chk. Front L. Turn
Signal

or Chk.
Front R. Turn Sig‐
nal The front left-hand or front right-hand turn signal is faulty.
X Change the bulb (Y page 105).b
Chk. Center Brake
Lamp The high-mounted brake lamp is faulty.
X
Visit a qualified specialist workshop. b
Chk. L. Tail/
Brake Lamp

or Chk.
R. Tail/ Brake Lamp The left or right-hand tail lamp/brake lamp is faulty.
X Change the bulb (Y page 105).202
Display messages (vehicles without steering wheel buttons)
On-board computer and displays

Display messages
Possible causes/consequences and
M Solutionsb
Check Left High
Beam
or Check
Right High Beam The left or right-hand high-beam headlamp is faulty.
X
Change the bulb ( Y page 105).b
License Plate Lamp The left or right-hand license plate lamp is faulty.
X Visit a qualified specialist workshop. b
Switch Off Lights The lights are still switched on when you leave the vehicle. An addi-
tional warning tone sounds.
X Turn the light switch to à or $.b
Check Left Fog Lamp
or
Check Right Fog
Lamp The left-hand or right-hand front fog lamp is faulty.
X Visit a qualified specialist workshop. b
Rear Fog Lamp The rear fog lamp is faulty.
X Change the bulb (Y page
105).b
Chk. Front L. Park‐
ing Lamp

or Chk.
Front R. Parking
Lamp The front left or front right parking lamp or standing lamp is faulty.
X Change the bulb ( Y page 105).b
Backup Light The left or right-hand backup lamp is faulty.
X Change the bulb (Y page
105).b
Check Left Tail
Lamp

or Check
Right Tail Lamp The left or right-hand tail lamp is faulty.
X Change the bulb (Y page 105).b
Malfunction The exterior lighting is faulty.
X Visit a qualified specialist workshop. Vehicles with trailer tow hitch: a fuse may be defective.
X Check the fuses and if necessary replace any blown fuses (see
the "Fuse allocation" supplement).
X If the display message does not disappear, consult a qualified
specialist workshop. b
Chk. L. Day Run‐
ning Lgt.

or Chk.
R. Day Running Lgt. The left or right-hand daytime running lamp is faulty.
X Change the bulb (Y page 105).Display messages (vehicles without steering wheel buttons)
203
On-board computer and displays Z

Engine
Display messages
Possible causes/consequences and
M Solutions# An additional warning tone sounds. The battery is not being
charged.
Possible causes:
R faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
! Do not drive any further. Otherwise the engine may overheat.
X Secure the vehicle to prevent it from rolling away ( Y page 138).
X Consult a qualified specialist workshop. ?
Stop Vehicle Turn
Eng. Off An additional warning tone sounds. The coolant is too hot.
G WARNING
Never drive with an overheated engine. Driving when the engine is
overheated can cause fluids which may have leaked into the engine
compartment to catch fire.
In addition, steam from an overheated engine can cause serious
burns, which can occur just by opening the hood.
There is a risk of injury.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle to prevent it from rolling away ( Y page
138).
X Wait until the engine has cooled down.
X Make sure that the air supply to the radiator is not obstructed, by
frozen slush for example.
X Do not start the engine again until the display message goes out
and the coolant temperature is below the maximum value speci-
fied. The engine could otherwise be damaged.
X Pay attention to the coolant temperature gauge (Y page
178).
X If the temperature increases again, visit a qualified specialist
workshop immediately.
Under normal driving conditions and at the correct coolant level, the
coolant temperature gauge may rise to the letter H.204
Display messages (vehicles without steering wheel buttons)
On-board computer and displays

Display messages
Possible causes/consequences and
M Solutions? The fan motor is faulty.
X Check the coolant temperature (Y page 178).
X If the coolant temperature is below the maximum value specified
below, you can continue driving to the nearest qualified specialist
workshop.
Avoid heavy loads on the engine, e.g. driving in mountainous ter-
rain, and stop-and-go traffic.
Under normal driving conditions and at the correct coolant level, the
coolant temperature gauge may rise to the letter H.Check Coolant Level
+ The coolant level is too low.
! Avoid longer journeys when there is insufficient coolant in the
engine cooling system. You could otherwise damage the engine.
X Add coolant, making sure to observe the warning notes
(Y page
253).
X Have the engine cooling system checked at a qualified specialist
workshop if the coolant needs to be refilled more often than
usual. 4
Check Engine Oil
Level An additional warning tone sounds. The engine oil level has dropped
to the minimum level.
X Check the oil level at the latest when next refueling
(Y page

252).
X If necessary, add engine oil ( Y page
253).
X Have the engine checked at a qualified specialist workshop if you
need to add engine oil more often than usual.
! Avoid longer journeys when there is insufficient engine oil. You
could otherwise damage the engine. Manually Check Oil
Level Reminder to check the oil level.
X Check the oil level at the latest when next refueling
(Y page
252).
X If necessary, add engine oil (Y page
253).
X To confirm the oil check: press and hold 3.
! Avoid longer journeys when there is insufficient engine oil. You
could otherwise damage the engine. 4
Stop Vehicle Turn
Eng. Off The oil level is too low. There is a risk of engine damage.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle to prevent it from rolling away ( Y page
138).
X Check the oil level ( Y page
252).
X If necessary, add engine oil (Y page
253).Display messages (vehicles without steering wheel buttons)
205
On-board computer and displays Z

Display messages
Possible causes/consequences and
M Solutionsæ
Reserve Fuel The fuel level has dropped to the reserve range.
X Refuel at the nearest gas station. Ï There is very little fuel in the fuel tank.
X Refuel at the nearest gas station without fail. Driving systems
Display messages
Possible causes/consequences and
M Solutions120 km/h! Only for certain countries: the maximum speed has been exceeded.
X Drive more slowly. Maximum Speed 120
km/h Only for certain countries: the maximum speed has been exceeded.
X Drive more slowly. À
Attent. Asst Inop‐
erative ATTENTION ASSIST has failed.
X Visit a qualified specialist workshop. À
Attent. Asst: Take
Break! Based on certain criteria, ATTENTION ASSIST has detected fatigue
or a lack of concentration on the part of the driver. An additional
warning tone sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so that you
get enough rest. Cruise Control
- - - mph A condition for activating cruise control has not been met.
You have tried to store a speed below
20 mph (30 km/h) for exam-
ple.
X If conditions permit, drive faster than 20 mph (30 km/h) and
store the speed.
X Check the activation conditions for cruise control (Y page
147).206
Display messages (vehicles without steering wheel buttons)
On-board computer and displays

Tires
Display messages
Possible causes/consequences and
M SolutionsCorrect Tire Pres‐
sure The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
X Check the tire pressure at the next opportunity (Y page 285).
X If necessary, correct the tire pressure.
X Restart the tire pressure monitor ( Y page
288).Check Tire Pres‐
sure Soon An additional warning tone sounds.
The tire pressure in one or more tires has dropped significantly.
G WARNING
Tire pressure that are too low pose the following hazards: R The tires may burst, especially as the load and vehicle speed
increase.
R The tires may wear excessively and/or unevenly, which may
greatly impair tire traction.
R The handling as well as steering and braking characteristics may
be severely affected.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions while doing so.
X Secure the vehicle to prevent it from rolling away (Y page
138).
X Check the tires and, if necessary, change the wheel
(Y page

297).
X Check the tire pressure (Y page
285).
X If necessary, correct the tire pressure. Caution! Tire Mal‐
func. The tire pressure in one or more tires has dropped suddenly.
G WARNING
Driving with a flat tire poses a risk of the following hazards: R A flat tire affects the ability to steer or brake the vehicle.
R You could then lose control of the vehicle.
R Continued driving with a flat tire will cause excessive heat build-
up and possibly a fire.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions while doing so.
X Secure the vehicle to prevent it from rolling away (Y page
138).
X Check the tires and, if necessary, change the wheel
(Y page

297). Display messages (vehicles without steering wheel buttons)
207
On-board computer and displays Z

Display messages
Possible causes/consequences and
M SolutionsTire Press. Moni‐
tor Currently
Unavail. Due to a source of radio interference, no signals can be received
from the wheel sensors. The tire pressure monitor is temporarily
malfunctioning.
The tire pressure monitor restarts automatically as soon as the
problem has been solved. Tire Press. Moni‐
tor Inoperative The tire pressure monitor is malfunctioning and switched off. Either
the installed wheels do not have suitable tire pressure sensors or
the system is malfunctioning, e.g. because a tire pressure sensor is
faulty.
X Install wheels with suitable tire pressure sensors.
The tire pressure monitor is activated automatically after driving
for a few minutes.
or X Visit a qualified specialist workshop. Vehicle
Display messages
Possible causes/consequences and
M SolutionsÒ The tailgate is open.
X Close the tailgate. Ñ The rear door is open.
X Close the rear door(s). Ó An additional warning tone sounds. The hood is open.
G WARNING
The open hood may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions.
X Secure the vehicle to prevent it from rolling away (Y page 138).
X Close the hood. 0 An additional warning tone sounds while the vehicle is in motion.
The display shows the open door(s).
X Close all doors. Ð
Pwr. Steering Mal‐
funct.
+ An additional warning tone sounds. The steering power assistance
could be malfunctioning. You may need to steer more forcefully.
X Carefully continue to a qualified specialist workshop and have the
steering checked immediately. 208
Display messages (vehicles without steering wheel buttons)
On-board computer and displays