MERCEDES-BENZ R-CLASS FAMILY TOURER 2013 Workshop Manual

Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front-
passenger seat:
R
Your vehicle is equipped with air bag
technology designed to deactivate the
front-passenger fronta ir bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along
with the weight of a standard appropriate
child restraint on the front-passenge rseat.
R Ac hild in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to eliminate
this risk completely is never to place a child
in a rear-facing child restraint in the front-
passenger seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint on the rear
seat.
R If you install a rear-facing child restraint on
the front-passenger seat, make sure the
42 indicator lamp is
illuminated, indicating that the front-
passenger front air bag is deactivated.
Should the 42 indicator lamp
not illuminate or go out while the restraint
is installed, please check installation.
Periodically check the 42
indicator lamp while driving to make sure
the 42 indicator lamp is
illuminated. If the 42indicator
lamp goes out or remains out, do not
transport a child on the front-passenger
seat until the system has been repaired.
Ac hild in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates. R
If you place a child in a forward-facing child
restraint on the front-passenger seat:
-move the seat as far back as possible
- use the proper child restraint
recommended for the age, size and
weight of the child
- secure child restraint with the vehicle's
seat belt according to the child seat
manufacturer's instructions
R For children larger than a typical 12-month-
old child, the front-passenger front air bag
can be activated or deactivated. G
WARNING
If the red +SRS warning lamp in the
instrument cluster and the 42
indicator lamp light up simultaneously, OCS is
malfunctioning. The front-passenger air bag is
deactivated in this case. Have the system
checked as soon as possible by qualified
technicians. Consult an authorized Mercedes-
Benz Center.
Only have the seat repaired at an authorized
Mercedes-Benz Center.
In order to ensure correct operation of the air
bag system and OCS:
R do not place any objects with a total weight
of more than 4.4 lb (2kg) in the parcel net
on the back of the front-passenger seat.
OC Sm ay otherwise be unable to correctly
assess the occupant's weigh tcategory.
R do no tplace any object sunde rorn ear the
front-passenger seat.
R do not hang or fasten any objects on the
seats.
R do not store any objects, such as books,
between the front-passenger seat and the
center console or the front-passenger door.
R do not slide the front-passenger seat
backwards against any hard objects.
R sit with the seat belt fastened correctly and
in a position that is as upright as possible
with your back against the backrest. 48
Occupant safetySafety

R
while seated, an occupant should not
position him/herself in such a way as to
cause the occupant's weight to be lifted
fro mt he seat cushion as this may result in
the OCS being unable to correctly
approximate the occupant's weight
category.
R read and observe all warnings in this
section. If the SmartKey has been removed from the
ignition lock or is in position
0,
42 indicator lamp:does not
light up.
The Occupant Classification System (OCS)
categorizes the occupant on the front-
passenger seat using a weight sensor. The
front-passenger front air bag is deactivated
automatically for certain weight categories.
42 indicator lamp:shows you
the current status. If
42 indicator lamp:lights up,
the front-passenger air bag is disabled.
The system does not deactivate:
R the side impact air bag
R the window curtain air bag
R the Emergency Tensioning Devices
To be classified correctly, the front passenger
must sit:
R with the seat belt fastened correctly
R in a position that is as upright as possible
with their back against the seat backrest
R with their feet on the floor The OCS weight sensor reading is affected if
the occupant's weight is transferred, e.g. by
leaning on the armrest.
In addition, the occupant weight may appear
to increase or decrease due to the following:
R
objects hanging on the seat
R objects lodged underneath the seat
R objects lodged between the seat and the
center console
R objects lodged between the seat and the
door
R other passengers exerting weight on the
seat
R objects applying pressure to the back of
the seat
Make sure that the seat always has clearance
in all directions.
If the front-passenger seat, the seat cover or
the seat cushion are damaged, have the
necessary repair work carried out at a
qualified specialist workshop.
For safety reasons, Mercedes-Benz
recommends that you only use seat
accessories that have been approved by
Mercedes-Benz.
Both the driver and the front passenger
should always observe the 42
indicator lamp to determine whether or not
the front passenger is positioned correctly.
Also observe the air bag display messages,
which appearint he instrumentcluster
(Y page 220).
If the driver's air bag deploys, this does not
mean that the front-passenger front air bag
will also deploy.
The OCS may have detected that the seat:
R is empty or occupied by the weight of a
typical child up to twelve months old,
seated in a child restraint system
R is occupied by a small individual, such as a
young teenager or a small adult
R is occupied by a child in a child restraint
system whose weight is greater than that
of a typical twelve month old child. Occupant safety
49Safety Z

These are examples of when the OCS
deactivates the front-passenger fronta
ir bag.
Deactivation takes place although the
collision fulfills the criteria for deploying the
driver's air bag.
System self-test G
WARNING
If the 42indicator lamp does
not illuminate, the system is not functioning.
You must contac tanauthorized Mercedes-
Benz Center before seating any child on the
fron tpassenger seat. G
WARNING
Never place anything between seat cushion
and child seat (e.g. a pillow), since it reduces
the effectiveness of the OCS .The underside
and rear side child restraint system must be
placed entirely on the seat cushion and the
backrest of the front-passenger seat
backrest.
If necessary, adjust the tilt of the passenger
seat backrest.
An incorrectly mounted child seat could cause
injuries to the child in case of an accident,
instead of increasing protection for the child.
Follow the manufacturer's instructions for
installation of child restraint systems.
The 42 indicator lamp lights up:
R if you turn the SmartKey in the ignition lock
to position 1or 2
R if you press the KEYLESS-GO Start/Stop
button once or twice on vehicles with
KEYLESS-GO
R if an adulti s seated properly on the front-
passenger seat and the OCS classifies the
occupant as an adult
The 42 indicator lamp goes
out after approximately six seconds.
If the seat is not occupied and the OCS
detects that the front-passenger seat is
empty, the 42 indicator lamp
will continue to light up. The 42
indicator lamp will not go
out.
For more information aboutt he OCS, see
"Problems with the Occupant Classification
System" (Y page 51). 50
Occupant safetySafety

Problems with the Occupant Classification System
G
WARNING
If the 42 indicator lamp illuminates and remains illuminated when the weight of a
typical adult or someone larger than a small individual has been detected on the passenger seat,
the system then determines the occupant cannot be a child. Do not allow any occupant to use
the passenger seat until the system has been repaired. G
WARNING
If the 42 indicator lamp does not illuminate or remains out with the weight of a
typical 12-month-old child in a standard child restraint or less, or is unoccupied, on the front-
passenger seat, do not transport a child on the front-passenger seat until the system has been
repaired. Problem Possible causes/consequences and
M Solutions
The
42
indicator lamp lights up
and stays on.
The person on the
front-passenger seat:
R has the weight of a
typical adult
R has been determined
by the system not to
be a child The OCS is malfunctioning.
X
Have the OCS checked as soon as possible at a qualified
specialist workshop.
X Observe the additional messages in the multifunction display
(Y page 220). Occupant safety
51Safety Z

Problem Possible causes/consequences and
M Solutions
The
42
indicator lamp does not
light up and/or does
not stay on.
The front-passenger
seat is:
R unoccupied
R occupied with a
weight up to that of a
typical twelve-
month-old child in a
standard child
restraint system The OCS is malfunctioning.
X
Make sure there is nothing between the seat cushion and the
child seat.
X Check the installation of the child restraint system.
X Make sure that no objectsa re applying additional weight onto
the seat.
X Make sure there are no objects applying additional force to the
seat. Head restraints that press against the roof or books that
are behind or trapped between the seat, for example, apply
additional force to the seat. The OCS senses such forces as
additional weight.
X If the 42 indicator lamp remains off, have the OCS
checked as soon as possible at a qualified specialist workshop.
Do not transport a child on the front-passenge rseat as long as
the OCS is not functioning.
X Observe the additional messages in the multifunction display
(Y page 220). PRE-SAFE
®
(preventative occupant
protection) G
WARNING
The PRE-SAFE ®
system reduces the impact of
an acciden tonvehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an acciden tcannot be ruled out .You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions. G
WARNING
Make sure that nobody can become trapped
as you adjust the seat.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
PRE-SAFE ®
takes preemptive measures to
protect occupants in certain hazardous
situations. PRE-SAFE
®
intervenes:
R if BAS intervenes, e.g. in emergency
braking situations
R if, on vehicles with DISTRONIC PLUS, BAS
PLUS intervenes powerfully
R if, on vehicles with DISTRONIC PLUS, the
radar sensor system detectsani mminent
dange rofcollision in certain situations
R in critical driving situations, e.g. when
physical limits are exceeded and the
vehicle understeers or oversteers severely
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front seat belts are pre-tensioned.
R on vehicles with memory function for the
front-passenger seat: the front-passenger
seat is adjusted if it is in an unfavorable
position. 52
Occupant safetySafety

R
if the vehicle skids, the side windows are
closed so that only a small gap remains.
R on vehicles with a sliding sunroof: if the
vehicle skids, the sliding sunroof closes so
that only a small gap remains.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pretensioning. All settings made by
PRE-SAFE ®
can then be reversed.
If the seat belts are not released:
X Move the backrest or seat back slightly, but
only when the vehicle is stationary.
The belt pretensioning is reduced and the
locking mechanis mis released.
More information abouts eat-belt
adjustment, a convenience function
integrated into PRE-SAFE ®
, can be found in
the "Seat-belt adjustment" section
(Y page 57). NECK-PRO head restraints/NECK-
PRO luxury head restraints
Important safety notes G
WARNING
Do not attach any objects (e.g. a coat hanger)
to the NECK-PRO head restraints/NECK-PRO
luxury head restraints. Otherwise, the NECK-
PRO head restraints/NECK-PRO luxury head
restraints may not function properly and in
the event of a rear-end collision may not offer
the protection they are designed to provide. G
WARNING
Seat or head restraint covers can cause a
malfunction when the NECK-PRO head
restraints/NECK PRO luxury head restraints
are activated or when the side impact air bags
are deployed, or they can preven tthis
completely. The NECK-PRO head restraints/
NECK PRO luxury head restraints or side
impact air bags can therefore not provide the
intended protection. Do not use any seat or
head restraint covers. G
WARNING
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation. G
WARNING
For reasons of safety, have the NECK-PRO
head restraints/NECK-PRO luxury head
restraints checked at an authorized
Mercedes-Benz Center after a rear-end
collision.
NECK-PRO head restraints/NECK-PRO luxury
head restraints increase protection of the
driver's and front-passenger's head and
neck. In the event of a rear collision of a
certain severity, the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats are
moved forwards and upwards. This provides
better head support.
If the NECK-PRO head restraints/NECK-PRO
luxury head restraints have been triggered in
an accident, reset the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats
(Y page 54). Otherwise, the additional
protection will not be available in the event of
another rear-end collision. NECK-PRO head
restraints/NECK-PRO luxury head restraints
that have been triggered are moved forwards
and can no longer be adjusted.
Resetting triggered NECK-PRO head
restraints/NECK-PRO luxury head
restraints NECK-PRO head restraints
G
WARNING
When pushing back the NECK-PRO head
restraint cushion, make sure your fingers do Occupant safety
53Safety
Z

not become caught between the head
restraint cushion and the cover. Failure to
observe this could resul
tininjuries. X
Tilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow :.
X Push the NECK-PRO head restraint cushion
down in the direction of arrow ;as far as
it will go.
X Firmly push the NECK-PRO head restraint
cushion back in the direction of arrow =
until the cushion engages.
X Repeat this procedure for the second
NECK-PRO head restraint.
i Resetting the NECK-PRO hea drestraints
requires a lot of strength. If you have
difficulty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop.
NECK-PRO luxury head restraints X
Remove resetting tool :from the vehicle
documen twallet.
X Slide resetting tool :into guide ;
between the NECK-PRO luxury head
restraint and the rear cover of the head
restraint.
X Push resetting tool :downwards until you
hear the head restraint deployment
mechanism engage.
X Pull out resetting tool :.
X Firmly press the NECK-PRO luxury head
restraint cushion back =until it engages.
X Repeat this procedure for the second
NECK-PRO luxury head restraint.
X Put resetting tool :back into the vehicle
documen twallet.
i If you have difficulty resetting the NECK-
PRO luxury head restraints, have this work
carried out at a qualified specialist
workshop. Seat belts
Important safety notes G
WARNING
Always fasten your seat belt before driving off.
Always make sure all of your passengers are
properly restrained. You and your passengers
should always wear seat belts.
Failure to wear and properly fasten and
positio nyour seat belt greatly increases your
risk of injuries and their likely severity in an
accident.
If you are ever in an accident, your injuries can
be considerably more severe without your
seat belt properly buckled. Without your seat
belt buckled, you are much more likely to hit
the interior of the vehicle or be ejected from
it. You can be seriously injured or killed.
In the same crash, the possibility of injury or
death is lessened if you are properly wearing
your seat belt. The air bags can only protect 54
Occupant safetySafety

as intended if the occupants are properly
wearing their seat belts.
G
WARNING
Never ride in a moving vehicle with the seat
backres tinanexcessively reclined position as
this can be dangerous. You could slide under
the sea tbelt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck .That could cause serious
or even fatal injuries. The seat backrest and
seat belt provide the best restraint when the
wearer is in a position that is as upright as
possible and the seat belt is properly
positioned on the body. G
WARNING
Never let more people ride in the vehicle than
there are seat belts available. Make sure
everyone riding in the vehicle is correctly
restrained with a separate seat belt. Never
use a seat belt for more than one person at a
time. G
WARNING
Always have damaged seat belts or seat belts
that have been subjected to a load in an
accident replaced and the anchorages
checked.
Only use seat belts that have been approved
by Mercedes-Benz.
Never tamper with seat belts. This can result
in the unintended deployment of the
Emergency Tensioning Devices or the failure
to deploy when necessary.
Do not bleach or dye seat belts, as this may
severely weaken them. In the event of a
collision, they may be unable to provide
adequate protection.
Have all work carried out only by qualified
technicians. Consult a qualified specialist
workshop. The use of seat belts and infant and child
restraint systems is required by law in:
R
all 50 states
R U.S. territories
R the DistrictofC olumbia
R all Canadia nprovinces
Even where this is not required by law, all
vehicle occupants should correctly fasten
their seat belts before starting the journey.
i See "Children in the vehicle"
(Y page 60) for further information on
infants and children traveling in the vehicle
as well as on child restraint systems.
Correct use of the seat belts G
WARNING
USE SEAT BELTS PROPERLY
R Seat belts can only work when used
properly.N ever wear seat belts in any other
way than as described in this section, as
that could result in serious injuries in the
event of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver front air bag, front-passenger
fron tair bag, side impact air bags, window
curtain air bags for the side windows),
Emergency Tensioning Devices, seat belt
force limiters, and front seat knee bolsters.
The system is designed to enhance the
protection offered to properly belted
occupants in certain frontal (front air bags
and ETDs) and side (side impact air bags,
window curtain air bags, and ETDs) impacts
which exceed prese tdeployment
thresholds and in certain rollovers (window
curtain air bags and ETDs).
R Never wear the shoulder belt under your
arm, across your neck or off your shoulder.
In a frontal crash, your body would move
too far forward. That would increase the Occupant safety
55Safety
Z

chance of head and neck injuries. The seat
bel
twould also apply too much force to the
ribs or abdomen, which could severely
injure internal organs such as your liver or
spleen.
Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder. It should not
touch the neck.N ever pass the shoulder
portion of the seat belt under your arm. For
this purpose, you can adjust the height of
the seat belt outlet.
R Position the lap belt as low as possible on
your hips and not across the abdomen. If
the lap belt is positioned across your
abdomen, it could cause serious injuries in
a crash.
R Never wear seat belts over rigid or
breakable objects in or on your clothing,
such as eyeglasses, pens, keys etc., as
these might cause injuries.
R Make sure the seat belt is always routed
snugly. Take special care of this when
wearing loose clothing.
R Never use a seat belt for more than one
person at a time. Do not fasten a seat belt
around a person and another person or
other objects at the same time.
R Seat belts should not be worn twisted. In a
crash, you would not have the full width of
the seat belt to distribut eimpact forces.
The twisted seat belt against yourb ody
could cause injuries.
R Pregnant women should also always use a
lap-shoulder belt. The lap belt portion
should be positioned as low as possible on
the hips to avoid any possible pressure on
the abdomen.
R Place the seat backrest in a position that is
as upright as possible.
R Check your seat belt during travel to make
sure it is properly positioned.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always keep both feet on the floor in front of the
seat.
R When using a seat belt to secure infant
restraints, toddler restraints, or children in
booster seats, always follow the child seat
manufacturer's instructions. G
WARNING
Do not pass seat belts over sharp edges. They
could tear.
Do not allow the seat belt to get caught in the
door or in the seat adjustment mechanism.
This could damage the seat belt.
Never attempt to make modifications to seat
belts. This could impair the effectiveness of
the seat belts.
Fastening seat belts G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child. For additional information, see the
"Children in the vehicle" section.
Ac hild's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint. 56
Occupant safetySafety

X
Adjust the seat and move the backrest to
an almos tvertical position (Y page 100).
X Pull the seat belt smoothly through belt
sash guide :.
X Without twisting it, guide the shoulder
section of the seat belt across the middle
of your shoulder and the lap section across
your pelvis.
X Engage belt tongue ;in buckle =.
Seat-belt adjustment:ifn ecessary, the
driver's and front-passenger seat belts
automatically adjust to the upper body
(Y page 57).
X If necessary, adjust the seat belt to the
appropriate height (Y page 57).
X If necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
All seat belts except the driver's seat belt are
equipped with a special seat belt retractor to
securely fasten child restraint systems in the
vehicle. Further information can be found
under "Special seat belt retractor"
(Y page 62). For more information about releasing the seat
belt with release button
?, see "Releasing
seat belts" (Y page 58).
Seat belt adjustment The seat-belt adjustment function adjusts the
driver's and front-passenger seat belt to the
upper body of the occupants.
The belt strap is tightened slightly when:
R
you engage the belt tongue in the belt
buckle and you then turn the SmartKey to
position 2in the ignition lock.
R the SmartKey is in position 2in the ignition
lock and you then engage the belt tongue
in the buckle.
The seat-belt adjustment will apply a
retraction force if any slack is detected
between the occupant and the seat belt. Do
not hold on to the seat belt tightly while it is
adjusting. You can switch the seat-belt
adjustment on and off in the on-board
computer (Y page 210).
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. More
information about PRE-SAFE ®
can be found
under "PRE-SAFE ®
(preventative occupant
protection)" (Y page 52).
Belt height adjustment You can adjust the seat belt height on the
fron
tseats. Adjust the belt to a height that
allows the upper part of the seat belt to be
routed across the center of your shoulder. Occupant safety
57Safety Z