MERCEDES-BENZ R-CLASS FAMILY TOURER 2013 Manual Online

instance, and lock it using the
&button on
the SmartKey.
When locking or unlockin gwith KEYLESS-GO,
the distance between the SmartKey and the
corresponding door handle must not be
greater than 3 ft (1 m). X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: press locking
button :.
X Convenience closing feature: press
locking button :for an extended period.
If you pull on the handle of the tailgate, only
the cargo compartment of the vehicle is
unlocked.
If the vehicle has been parked for a long time,
the sensor surfaces are deactivated
automatically. In order to unloc kthe door,
pull the door handle. In order to reactivate the
sensor surface, switch the ignition on again. Changing the settings of the locking
system
You can change the settings of the locking
system. This means that only the driver's door
and the fuel filler flap are unlocked when the
vehicle is unlocked. This is useful if you
frequently travel on your own.
X To change the setting: press and hold
down the %and& buttons
simultaneously for approximately six seconds until the battery check lamp
flashes twice (Y
page 79).
i If the setting of the locking system is
changed within the signal range of the
vehicle, pressing the &or% button:
R locks or
R unlocks the vehicle
The SmartKey now functions as follows:
X To unlock the driver's door: press the
% button once.
X To unlock centrally: press the%
button twice.
X To lock centrally: press the&button.
The KEYLESS-GO function is changed as
follows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner
surface of the door handle on the front-
passenger door or the rear door.
X To lock centrally: press the locking button
on one of the door handles.
X To restore the factory settings: press
and hold down the %and& buttons
simultaneously for approximately six
seconds until the battery check lamp
flashes twice (Y page 79). Mechanical key
General notes If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered (Y
page 72).78
SmartKeyOpening/closing

There are several ways to turn off the alarm:
X
To turn the alarm off with the
SmartKey: press the%or& button
on the SmartKey.
or
X Insert the SmartKey into the ignition lock.
or
X To deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the
ignition lock. The SmartKey must be in the
vehicle.
or
X Lock or unlock the vehicle using KEYLESS-
GO. The SmartKey must be outside the
vehicle.
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked
automatically.
X To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key X
Push release catch :in the direction of
the arrow and at the same time remove
mechanical key ;from the SmartKey. SmartKey battery
Important safety notes G
WARNING
Batteries contain toxic and caustic
substances .For this reason, keep batteries
out of the reach of children.
If a battery has been swallowed, seek medical
help immediately. G
WARNING
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. Observe
government disposal guidelines. California
residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm.
Mercedes-Benz recommends that you have
the batteries replaced at a qualified specialist
workshop.
Checking the battery X
Press the &or% button.
The battery is working properly if battery
check lamp :lights up briefly.
The battery is discharged if battery check
lamp :does not light up briefly.
X Changing the battery (Y page 80) SmartKey
79Opening/closing Z

i
If the SmartKey battery is checked within
the signal reception range of the vehicle,
pressing the &or% button:
R locks or
R unlocks the vehicle
i You can get a battery in any qualified
specialist workshop.
Replacing the battery You require a CR 2025 3 V cell battery.
X
Take the mechanical key out of the
SmartKey (Y page 78). X
Press mechanical key ;into the opening
in the SmartKey in the direction of the
arrow until battery compartment cover :
opens. Do not hold battery compartment
cover :closed while doing so.
X Remove battery compartment cover :. X
Repeatedly tap the SmartKey against your
palmu ntil battery =falls out.
X Insert the new battery with the positive
terminal facing upwards. Use a lint-free
cloth to do so.
X Make sure tha tthe surface of the battery is
free from lint, grease and all other forms of
contamination.
X Insert the front tabs of battery
compartment cover :into the housing
first and then press to close it.
X Insert mechanical key ;into the
SmartKey.
X Check the function of all SmartKey buttons
on the vehicle. 80
SmartKeyOpening/closing

Problems with the SmartKey
Problem Possible causes/consequences and
M Solutions
You cannot lock or
unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the %or
& button.
If this does not work:
X Check the SmartKey battery (Y page 79) and replace it if
necessary (Y page 80).
X Lock (Y page 84) or unlock (Y page 84) the vehicle using
the mechanical key. The SmartKey is faulty.
X
Lock (Y page 84) or unlock (Y page 84) the vehicle using
the mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for a long time.
X
Pull the door handle twice and then insert the SmartKey into the
ignition lock. There is interference from a powerful source of radio waves.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button. There is a malfunction with KEYLESS-GO.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.
X Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X Check the SmartKey battery (Y page 79) and replace it if
necessary (Y page 80).
X Lock (Y page 84) or unlock (Y page 84) the vehicle using
the mechanical key. You have lost a
SmartKey. X
Have the SmartKey deactivated at a qualified specialist
workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. SmartKey
81Opening/closing Z

Problem Possible causes/consequences and
M Solutions
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 303).
or
X Jump-start the vehicle (Y page 304).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartmentu nless they are firmly secured
in place. 82
DoorsOpening/closing

Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R
strong braking maneuvers
R sudden changes of direction
R an accident Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
(Y page 67).
If the vehicle was previously locked with the
SmartKey or with KEYLESS-GO, opening the
vehicle from the inside will activate the anti-
theft alarm system. Switch off the alarm
(Y page 72). X
Front door: pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and can be
opened.
X Rear door: pull up locking knob :on the
relevant rear door.
The rear door is unlocked and can be
opened. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. The buttons are located on
both front doors. X
To unlock: press button :.
X To lock: press button ;.
If the front-passenger door is closed, the
vehicle locks.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO.
The central locking/unlocking button does
not lock or unlock the fuel filler flap.
You can open a front door from inside the
vehicle even if it has been locked.
If the vehicle has been locked using the
locking button for the central locking, or has
been locked automatically, and a door is
opened from the inside:
R the vehicle will be fully unlocked if it had
previously been fully unlocked
R only the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlocked Automatic locking feature
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning. Doors
83Opening/closing Z

You could therefore be locked out if:
R
the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on a
dynamometer.
You can switch the automatic locking
function on and off using the on-board
computer (Y page 209). Unlocking the driver's door
(mechanical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlocka nd
open the driver's door, the anti-thef talarm
system will be triggered ( Ypage 72).
X Take the mechanical key out of the
SmartKey (Y page 78).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. X
Turn the mechanical key counter-clockwise
as far as it will go to position 1and hold
it in this position.
X Pull the door handle beyond the first
resistance.
The locking knob pops up.
The door is unlocked.
X Turn the mechanical key back and remove
it.
X Pull the door handle again.
X Insert the mechanical key into the
SmartKey. Locking the vehicle
If the vehicle can no longer be locked with the
SmartKey, you can lock it by taking the
following steps.
X Close the front-passenger door, the rear
door on the front-passenger side and the
tailgate.
X Open the driver’s door and the rear door on
the driver’s side.
X Press the locking button on the driver’s
door (Y page 83).
The locking knobs in the front-passenger
door and in the rear doors drop down.
X Press down the locking knobs in the front-
passenger and rear doors manually, if
necessary (Y page 83).
X Close the driver's door fro mthe outside.
X Press down the locking knob of the driver's
door by reaching in through the open rear
door.
i Make sure that you have the SmartKey on
your person and that it has not been left in
the vehicle.
X Close the rear door on the driver’s side.
X Make sure that the doors and the tailgate
are locked.
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed. 84
DoorsOpening/closing

Cargo compartment
Important safety notes
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and loc kthe vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartmentu nless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident G
WARNING
Make sure the tailgate is closed when the
engine is running and whiled riving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings upwards and to the
rear when opened.T herefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 357).
Do not leave the SmartKey in the cargo
compartment. You could otherwise lock
yourself out.
Vehicles without the EASY-PACK
tailgate: the tailgate can be:
R opened and closed manually from outside
R opened manually from inside
For vehicles with the EASY-PACK tailgate
you can:
R close the tailgate manually from outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R open the tailgate manually from inside
R limit the opening angle of the tailgate Opening/closing from outside
Opening Cargo compartment
85Opening/closing Z

X
Press the %button on the SmartKey.
X Pull handle :.
X Raise the tailgate.
Vehicles with the EASY-PAC Ktailgate: if
you pull handle :and then release it, the
tailgate opens automatically.
Closing G
WARNING
To prevent possible personal injury, always
keep hands and fingers away from the cargo
compartment opening whe nclosing the
tailgate. Be especially careful when small
children are around. X
Pull the tailgate down using recess :.
X Allow the tailgate to drop into the lock.
X Loc kthe vehicle if necessary with
the & button on the SmartKey or with
KEYLESS-GO.
i If a KEYLESS-GO key is detected in the
cargo compartment, the tailgate will not
lock. Opening/closing automatically from
outside
Important safety notes G
WARNING
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO) gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 357).
Opening the tailgate automatically You can open the tailgate automatically using
the SmartKey or the handle in the tailgate.
X
Press and hold the Fbutton on the
SmartKey until the tailgate opens.
or
X If the tailgate is unlocked, pull the handle
and let it go again immediately.
Closing the tailgate automatically G
WARNING
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured. To prevent possible personal injury,
always keep hands and fingers away from the
cargo compartmento peningwhen closing the
tailgate. Be especially careful when small
children are around. To stop the closing
procedure, do one of the following:
R Press or pull the remote tailgate opening/
closing switch on the driver's door.
R Press the tailgate closing switch.
R Press the KEYLESS-GO locking/closing
switch.
R Pull outside handle on the tailgate.
R When no SmartKey is inserted in the starter
switch (vehicles with KEYLESS-GO: Make
sure the vehicle's on-board electronics
have status 0): Press button Fon the
SmartKey. 86
Cargo compartmentOpening/closing

Closing button and locking button (example:
vehicle with the EASY-PACK tailgate and KEYLESS-
GO)
X
To close: press closing button :on the
tailgate.
or
X Press and hold the Fbutton on the
SmartKey until the tailgate closes.
Vehicles with the EASY-PACK system tailgate
and KEYLESS-GO :you can simultaneously
close and lock the tailgate.
X Press locking button ;on the tailgate.
If a KEYLESS-GO key is detected outside
the vehicle, the tailgate closes and locks.
i The tailgate cannot be opened and closed
with the SmartKey if there is a SmartKey in
the ignition.
If the tailgate touches an object while
closing, the closing procedure is
interrupted and the tailgate reopens.
i If a KEYLESS-GO key is detected in the
cargo compartment, the tailgate will not
lock. Opening/closing automatically from
inside
Important safety notes G
WARNING
Maintain sight of the area around the rear of
the vehicle while operating the tailgate with
the door-mounted remote tailgate switch.
Monitor the opening procedure carefully to make sure no one is in danger of being
injured.
To interrupt the opening procedure, press or
pull the door-mounted remote tailgate switch.
When the SmartKey is not inserted in the
starter switch (vehicles with KEYLESS-GO:
Make sure the vehicle's on-board electronics
have status
0): Press button Fon the
SmartKey. G
WARNING
Maintain sight of the area around the rear of
the vehicle while operating the tailgate with
the door-mounted remote tailgate switch.
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured.
To interrupt the closing procedure, press or
pull the door-mounted remote tailgate switch. G
WARNING
To prevent possible personal injury, always
keep hands and fingers away from the cargo
compartment opening when closing the
tailgate. Be especially careful when small
children are around. G
WARNING
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 357). Cargo compartment
87Opening/closing Z