MERCEDES-BENZ R-CLASS FAMILY TOURER 2013 Owner's Manual

TIN (Tire Identification Number)
(definition
)..................................... 333
Tire bead( definition) ...................... 333
Tire pressure (definition) ................333
Tire pressures (recommended )...... 332
Tire size (data) ............................... 339
Tire size designation, load-bearing
capacity, speed rating .................... 328
Tire tread ....................................... 313
Tire tread (definition) .....................333
Total load limit (definition) .............334
Traction ......................................... 327
Traction (definition) .......................334
Trea dwear ..................................... 327
TWR (permissible trailer drawbar
noseweight) (definition) .................334
Uniform Tire Quality Grading
Standard s...................................... 326
Uniform Tire Quality Grading
Standard s(definition) .................... 332
Unladen weight (definition) ............333
Wea rindicato r(definition) .............334
Whee lrim (definition ).................... 332
see Flat tire
Top Tether ............................................ 64
Towing Important safety guidelines ...........306
Installing the towing eye ................307
Removing the towing eye. ..............307
Towing atrailer
Cleaning the trailer tow hitch ......... 294
Coupling up atrailer ...................... 194
Decoupling atrailer ....................... 196
Driving tips .................................... 193
ESP ®
(Electronic Stability
Program) .......................................... 70
Important safety notes ..................193
Lights displaym essage.................. 221
Power supply ................................. 197
Shift range ..................................... 157
Towing away
With both axles on the ground .......307
Tow-starting
Emergency engine starting ............308
Important safety notes ..................306
Trailer coupling
see Towing atrailer Trailer loads and drawbar
noseweights
...................................... 196
Trailer towing Blind Spot Assist ............................ 193
PARKTRONI C................................. 188
Permissible trailer loads and
drawbarn oseweights ..................... 196
Transfer case ..................................... 160
Transmission see Automatic transmission
Transporting the vehicle ..................308
Trim pieces (cleaning instructions) .295
Trip computer (on-board
computer) .......................................... 211
Trip odometer Calling up ....................................... 203
Resetting (on-board computer) ......212
Trunk
see Tailgate
Turn signals
Changing bulbs (front) ...................128
Display message ............................ 222
Switching on/off ........................... 123
TWR (Tongue Weight Rating)
(definition) ......................................... 334
Type identification plate see Vehicle identification plate U
Unlocking Emergency unlocking .......................84
From inside the vehicle (central
unlocking button) ............................. 83 V
Vanity mirror (in the sun visor) ........267
Vehicle Correct use ...................................... 24
Data acquisition ............................... 25
Display message ............................ 234
Equipment ....................................... 21
Individua lsettings .......................... 206
Limited Warranty ............................. 25
Loading .......................................... 323
Locking (in an emergency) ...............84
Locking (SmartKey) .......................... 77 18
Index

Lowering
........................................ 338
Maintenance .................................... 22
Parking for a long period ................ 168
Pulling away ................................... 151
Raising ........................................... 336
Reporting problems .........................25
Securing from rolling away ............335
Towing away .................................. 306
Transporting .................................. 308
Unlocking (in an emergency) ...........84
Unlocking (SmartKey) ......................77
Vehicle data ................................... 357
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 357
Vehicle dimensions ...........................357
Vehicle emergency locking ................84
Vehicle identification number see VIN
Vehicle identification plate ..............349
Vehicle level (display message) .......228
Vehicle tool kit .................................. 298
Video Operating the DVD ......................... 205
VIN ...................................................... 349W
Warning and indicator lamps ABS ................................................ 239
Brakes ........................................... 239
Check Engine ................................. 245
Distance warning ........................... 246
ESP ®
.............................................. 241
ESP ®
OFF ....................................... 242
Fuel tank ........................................ 245
Overview .......................................... 32
PASSENGER AIR BAG OFF
indicator lamp .................................. 46
Reserve fuel ................................... 245
Seat belt. ....................................... 238
SRS ................................................ 244
Tire pressure monitor ....................247
Warranty ............................................ 348
Washer fluid Display message ............................ 236
Wheel bol ttightening torque ...........338
Wheel chock ...................................... 335Wheels
Changing awheel .......................... 334
Checking ........................................ 313
Cleaning ......................................... 292
Cleaning (warning) .........................335
Emergency spare wheel .................342
Important safety notes ..................312
Interchanging/changing ................334
Mounting anew wheel ................... 338
Mounting awheel .......................... 335
Overview ........................................ 312
Removing awheel .......................... 337
Storing ........................................... 335
Tightening torque ........................... 338
Whee lsize/tir esize ....................... 339
Window curtain air bag ....................... 46
Windows see Side windows
Windshield
Defrosting ...................................... 142
Infrared reflective .......................... 281
Windshiel dwasher fluid
see Windshield washer system
Windshield washer system
Adding washer fluid .......................288
Filling capacity ............................... 356
Notes ............................................. 356
Windshiel dwipers
Problem (malfunction) ...................132
Rea rwindow wiper ........................ 131
Replacing the wiper blades ............131
Switching on/off ........................... 130
Winte rdriving
Slippery roa dsurface s................... 172
Snow chains .................................. 315
Winter operation
General notes ................................ 314
Overview ........................................ 314
Radiator cover ............................... 285
Winter tires
M+S tires ....................................... 314
Wiper blades
Cleaning ......................................... 292
Important safety notes ..................131
Replacing ....................................... 131
Replacing (rea rwindow) ................ 132
Replacing (windshield). ..................131 Index
19

Wooden trim (cleaning
instructions)
...................................... 295
Workshops see Qualified specialist workshop 20
Index

Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for your vehicle.
Mercedes-Benz tests genuine parts as well as
conversion parts and accessories that have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles. This is also the case, even if they
have been independently or officially
approved. The use of non-approved parts
could affect your vehicle's operating safety.
Genuine Mercedes-Benz parts, approved
conversion parts and accessories are
available from any authorized Mercedes-Benz
Center. Here, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed. Operator's Manual
General notes
Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
this manual. Disregarding them may lead to
damage to the vehicle or personal injury.
Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-Benz Limited Warranty. Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possible. Please note that your vehicle may
not be equipped with all features described.
This also applies to safety-related systems
and functions. The equipment in your vehicle
may therefore differ from some of the
descriptions or illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Contact an authorized Mercedes-Benz Center
if you have any questions about equipment or
operation.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State warranty enforcement laws (lemon
laws) Introduction
21

Information for customers in
California
In California, you have the right to exchange
a vehicle or receive a refund of the purchase
or leasing price if Mercedes-Benz USA, LLC
and/o ranauthorized workshop or
maintenance facility cannot, after several
authorized repairs, rectify considerable
damage to or malfunction softhe vehicle that
are covered by the contractual warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on
the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for aretail buyer or
lessee if one or more of the following occurs:
(1) the serious defect or damage can result in deadly or serious injury to the vehicle
occupants while driving AND this defect
has already been repaired at least twice
AND Mercedes-Benz, LLC has been
informed in writing of the necessity of a
repair.
(2) the defect or damage, though less serious than (1) above, has already been
repaired at least four times AND
Mercedes-Benzh as been informed in
writing of the necessity of a repair.
(3) the vehicle canno tbe used for longer
than 30 calendar days because of repair
work resulting from this or other serious
defects or damage.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warrant yBooklet describes
all the necessary maintenance work which
should be done at regular intervals. Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada).Y ou will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or22
Introduction

Custome
rService (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacemen tparts may
no tb e readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-BenzC enter or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effec tonother systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems onl
yfunctio nwhen the
engine is running. You should therefore never
turn off the engine while driving. G
WARNING
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole.
If you feel a sudden significant vibration or
ride disturbance, or you suspect that damage
to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Ben zCenter or other
qualified maintenance or repair facility for
further inspection or repairs. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions :1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received, Introduction
23 Z

including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada:
"The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device." Diagnostics connection
G
WARNING
If you connect equipment to the on-board
diagnostics connection, it can affect the
operation of the vehicle systems. This can
impair the operating safet yofyour vehicle
while driving. There is a risk of an accident.
Do not connect any equipment to the on-
board diagnostics connection. G
WARNING
Loose equipment or equipment cables which
are connected to the on-board diagnostics
connection can obstruct the area around the
pedals. The equipment or the cables could
come between the pedals in the event of
sudden braking or acceleration. This may
affect the function of the pedals. There is a
risk of an accident.
Do not attach any equipment or cables in the
driver's footwell.
! If the engine is switched off and
equipment on the diagnostics connection
is used, the starter battery may discharge.
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
Connecting equipment to the diagnostics
connection can, for example, lead to emissions monitoring information being
reset. This may lead to the vehicle failing to
meet the requirements of the next emissions
test during the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Correct use
G
WARNING
There are various warning stickers affixed to
your vehicle. Their purpose is to alert you and
others to various dangers. Therefore, do not
remove any warning stickers unless the
sticker clearly states that you may do so.
If you remove any warning stickers, you or
others could fail to recognize certain dangers
and be injured.
When driving your vehicle observe the
following information:
R the safety notes in this manual
R the Technical Data section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles 24
Introduction

Problems with your vehicle
If you should experience aproble mwith your
vehicle, particularly one that you believe may
affec tits safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
agai nwith a Mercedes-Ben zCenter or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following texti s reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236(TTY: 1-800-424-9153); go
to
http://www.safercar.gov; or write to:
Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
You can obtain additional information about
vehicle safety from:
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
aboutt he proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-BenzL imited Warranty or by the
New or Used-Vehicle Warranty. Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
(Including notice pursuan tto California Code
§ 9951)
Your vehicle records electronic data. If your
vehicle is equipped with mbrace (Canada:
TELE AID), data is transmitted in the event of
an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
R for safety research or vehicle diagnosis
purposes
R with the consen tofthe vehicle owner
R on the instruction of prosecuting
authorities
R for use in arbitration of disputes that
involve Daimler AG, its affiliates or its sales
and service organizations
R as otherwise required or permitted by law. Introduction
25 Z

Please check your mbrace (Canada: TELE
AID) purchase agreement to find out more
about data that can be recorded and
transmitted by this system.
Information on copyright
Registered trademarks
Registered trademarks:
R Bluetooth ®
is a registered trademark of
Bluetooth SIG Inc.
R DTS is a registered trademark of DTS, Inc.
R Dolby and MLP are registered trademarks
of DOLBY Laboratories.
R BabySmart™, ESP ®
and PRE-SAFE ®
are
registered trademarks of Daimler AG.
R HomeLink ®
is a registered trademark of
Prince.
R iPod ®
and iTunes ®
are registered
trademarks of Apple Inc.
R Logic7 ®
is a registered trademark of
Harman International Industries.
R Microsoft ®
and Windows media ®
are
registered trademarks of Microsoft
Corporation.
R SIRIUS is a registered trademark of Sirius
XM radio Inc.
R HD Radio is a registered trademark of
iBiquity Digital Corporation.
R Gracenote ®
is a registered trademark of
Gracenote, Inc.
R ZAGATSurvey ®
and related brands are
registered trademarks of ZagatSurvey,
LLC. FreeType
Portions of this software are copyright ©
2005
The FreeType Projec t(www.freetype.org). All
rights reserved. ©
1996-2000 by David
Turner, Robert Wilhelm, and Werner Lemberg. Gnu compiler
Copyright ©
1982, 1986 Regents of the
University of California. All rights reserved.
The Berkeley software License Agreement
specifies the terms and conditions for
redistribution. Redistributions and use in
source and binary forms, with or without
modification, are permitted provided that the
following conditions are met:
1. Redistribution of source code must retain the above copyright notice, this list of
conditions and the following disclaimer.
2. Redistribution in binary for mmust
reproduce the above copyright notice,
this list of conditions and the following
disclaime rinthe documentation and/or
other materials provided with the
distribution.
3. All advertising materials mentioning features or use of this software must
display the following acknowledgment:
This product includes software developed
by the University of California, Berkeley
and its contributors.
4. Neither the name of the University nor the names of its contributors may be used to
endorse or promote products derived
from this software without specific prior
written permission.
THIS SOFTWARE IS PROVIDED BY THE
REGENTS AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED. IN
NO EVENT SHALL THE REGENTS OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED
TO, PROCUREMENT OF SUBSTITUTE GOODS
OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION)
HOWEVERC AUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT 26
Introduction

LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN
ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE. Introduction
27 Z