navigation system MERCEDES-BENZ S-Class 2013 W221 Workshop Manual

Problems with the navigation system
Problem Possible causes/consequences and
0004 Solutions
COMAND is unable to
continue route
guidance after the
journey has been
interrupted. Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle and
switching off COMAND. "Continuing route guidance" refers to
switching COMAND back on and driving on.
X
Continue route guidance (Y page 173).
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's location.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays. COMAND is unable to
determine the vehicle's
position. COMAND has to redetermine the position of the vehicle if the
vehicle has been transported (e.g. by ferry, by motorail or after
towing).
X
Start the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's location.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays. The
Navigation function
unavailable message
appears. COMAND has an integrated hard drive on which the digital map is
stored.
To protect the hard drive from damage, COMAND switches it off
at very high temperatures. The navigation system will then be
temporarily unavailable.
X
Let the vehicle and COMAND cool down.
X To hide the message: switch COMAND off and then on again. If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area, for example when
calculating a route.
X
To hide the message: switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard drive once more. The message
will then reappear.
X Consult an authorized Mercedes-Benz Center. 196
NavigationCOMAND

R
Bluetooth ®
must be activated in COMAND
and on the Bluetooth ®
device ( 0005operating
instructions of the device).
R the Bluetooth ®
device mus tbe able to send
vCards via Bluetooth ®
(0005 operating
instructions of the device).
R the Bluetooth ®
device in the vehicle must
be switched on.
i If you switch to another main function,
e.g. navigation, while receiving vCards, the
reception of vCards will be terminated.
X Select Data/Connections in the
telephone basic menu by sliding 001C0006and
turning 0031001C0032the COMAND controller and
press 0021to confirm.
X Select Download Contacts and press
0021
to confirm.
X Select Via Bluetooth and press
0021to
confirm.
This interrupts the Bluetooth ®
connection
between COMAND and your active mobile
phone. In turn, COMAND is ready to receive
vCards from another Bluetooth ®
device.
X Start data transfer on the external
Bluetooth device ( 0005operating instructions
of the device).
The data on the vCards is automatically
transferred to the address book. The
number of vCards received is displayed. X
To cancel reception: press0021.
or
X Press the 0001back button on the center
console.
Calling up contacts/details You can call up contact
swith the list or by
using the character bar. Phone book/address book basic display
0002
List
001A Entry with navigable data
003B Entry with voice tag; see the
separate operating instructions for the
Voice Control System
0015 Address book entry
0014 Mobile phone entry
0001 SIM card entry
001A Entry imported via Bluetooth ®
0012 Entry imported via memory card
0005 Entry with multiple phone numbers
0003 Two-line character bar
001D To change the language of the
characters
0001 To selec tthe character set
0004 To delete your selection
0003 To confirm your selection
0001 Back
Calling up contacts from alist
X Phone book :select Name in the telephone
basic menu by sliding 001C0006and turning Telephone
209COMAND Z

X
To delete an individual contact: select
the entry ( Ypage 209).
X Select Options by sliding
001C003Dthe
COMAND controller and press 0021to
confirm.
X Select Delete and press
0021to confirm.
Ap rompt appears asking whethe rthe data
should be deleted.
X Select Yes and press
0021to confirm.
i Automatically imported contacts cannot
be deleted (Y page 208).
Calling anumber stored in an entry Using the phone book
X
Select Name in the telephone basic menu
by sliding 001C003Dand turning 0031001C0032the
COMAND controlle rand press 0021to
confirm.
X Call up the contact (Y page 209).
X Contac twith multiple telephone
numbers (with the 0005 symbol):
press
0021.
or
X Press SEND on the telephone keypad.
Al ist of all telephone numbers is opened.
X Selec tthe desired number by turning
0031001C0032 the COMAND controller.
X Press 0021.
or
X Press SEND on the telephone keypad.
The number is dialed.
X Contact with one telephone number
(without the 0005 symbol):
press0021.
or
X Press SEND on the telephone keypad.
The number is dialed.
i You can also use the phone book in the
on-board computer to make a call
(Y page 384). Using the address book
X
Select Data/Connections in the
telephone basic menu by sliding 001C0006and
turning 0031001C0032the COMAND controller and
press 0021to confirm.
X Select Address Book and press
0021to
confirm.
X Call contact (Y page 209) and press 0021to
confirm.
X Select the telephone number by turning
0031001C0032 the COMAND controller and press
0021 to confirm.
Starting route guidance to an entry i
This function is available as soon as you
have stored a destination in the destination
memory (Y page 183). COMAND also
stores the destination in the address book
with the complete navigable address data.
In this case, navigation can be started
without any further data input.
If the contact entry contains a postal
address, e.g. as a result of importing a
vCard, the system can also navigate to this
address. If the data is incomplete or
unclear, COMAND asks the user to enter
the relevant address data. After the entry
has been completed and navigation has
been started, COMAND replaces the
existing address with the navigable
address if necessary.
X Search for an address book entry using the
¤ symbol.
X Confirm the entry by pressing 0021.
Telephone numbers and addresses are
displayed.
X Select the address data field.
X Press the COMAND controller.
or
X Select Options by sliding
001C003Dthe
COMAND controller and press 0021to
confirm. 212
TelephoneCOMAND

X
Switch on audio CD mode (Y page 226).
X Select CD by sliding
001C0006and turning 0031001C0032
the COMAND controlle rand press 0021to
confirm.
X Select Gracenote Media Database by
turning 0031001C0032the COMAND controller and
press 0021to confirm.
Switch the function on 000Aor off 0002.
Updating Gracenote ®
music recognition
technology and the Gracenote Media
Database
The digital data on the Gracenote Media
Database becomes obsolete due to the
release of new CDs .Optimum functionality
can only be attained with up-to-date
Gracenote ®
music recognition technology.
Information about new versions can be
obtained from an authorized Mercedes-Benz
Center.
You can have your music recognition
software updated there with aDVD, or you
can update it yourself.
i The Gracenote Media Database is
updated in conjunction with the navigation
system's digital map (Y page 192).
Setting the audio format You can only set the audio format in audio
DVD mode. The number of audio formats
available depends on the DVD. The contentof
an audio DV Dis called an "album", and this
can be divided into up to nine groups. Agroup
can contain musi cindifferen tsound qualities
(stereo and multichannel formats, for
example), or bonus tracks. Each group can
contain up to 99 tracks. If an audio DVD only
contains one audio format, the "Group" menu
item(s) cannot be selected.
X Switch on audio DVD mode (Y page 226).
X Select DVD-A by sliding
001C0006and turning
0031001C0032 the COMAND controller and press
0021 to confirm. X
Select Group by turning
0031001C0032and press
0021 to confirm.
The list of available groups appears. The
002C dot indicates the group currently
selected.
X To exit the menu: slide003C001C003D the COMAND
controller or press the 0001button.
Playback options The following options are available to you:
R
Normal Track Sequence The tracks are played in the normal order
(e.g. track 1, 2, 3, etc.).
In MP3 mode, the track order is determined
by the order in which the tracks are written
to the MP3 data carrier when it is created.
Alphabetical order is the most common.
Once all the tracks in a folder have been
played, the tracks in the next folder are
played.
R Medium Mix All the tracks on the medium are played in
random order (e.g. track 3, 8, 5 etc.).
R Track List Mix (MP3 mode only)
All the tracks that are listed in the current
track list are played in random order.
X To select options: switch on audio CD/
DVD or MP3 mode (Y page 226).
X Select CD ,
DVD-A or
MP3 by sliding
001C0006and
turning 0031001C0032the COMAND controller and
press 0021to confirm.
The options list appears. The 002Cdot
indicates the option selected.
X Select an option by turning 0031001C0032and press
0021 to confirm.
The option is switched on. For all options
except "Normal track sequence", you will
see a corresponding display in the display/
selection window. See the example of the
display in audio CD mode (Y page 226).
i The "Normal track sequence" option is
automatically selected when you change
the medium you are currently listening to 232
AudioCOMAND

Activating audio AUX mode
When you connec
tanexternal audio source,
audio AUX is not selected automatically.
X Select Audio in the main function bar by
sliding 002A001Cand turning 0031001C0032the COMAND
controller and press 0021to confirm.
X Select AUX using
0031001C0032and press 0021to
confirm.
The audio AUX menu appears. The medium
in the external audio source is played, if the
source is connected and playback
selected. Please see the respective operating
instructions for how to operate the external
audio source.
You will find details on volume (Y
page 138)
and sound (Y page 139) settings in the "At a
glance" section. G
WARNING
External audio sources ma yhave different
volumes, which can mean that system
messages such as traffic announcements and
navigation system announcements are much
louder .Ifnecessary, please deactivate the
system messages or adjust their volume
manually.
Increasing the volume In some cases, the volume of the AUX device
may be quieter or louder, or the usual
maximum possible volume cannot be
reached. On some devices, it is possible to
adjust the volume separately. In this case, start at a medium volume and increase it
gradually
.This enables you to determine
whether the system is able to play tones at
high volume without distortingt hem. Video
General information
Automatic picture shutoff If the vehicle is traveling faster than
approximately
3mph (5 km/h) and video
DVD mode is activated, the picture is
deactivated automatically.
The video picture is only shown if the selector
lever is in the Pposition.
When the selector lever is moved from the P
position, the In order not to distract the driver, the picture is faded out
while the vehicle is in motion.
message appears.
As soon as the vehicle speed falls below
approximately
3mph (5 km/h), the picture is
reactivated. Basic settings
Picture settings Adjusting the brightness, contrast or
color
X
Press 0021the COMAND controller to show
the menu.
X Select Video by sliding
001C0006and turning
0031001C0032 the COMAND controller and press
0021 to confirm.
X Select DVD-V and press
0021to confirm.
X Select Brightness ,
Contrast or
Color by
turning 0031001C0032the COMAND controller and
press 0021to confirm. 244
VideoCOMAND

X
Select DVD Functions and press
0021to
confirm.
X Select Subtitles or
Camera angle and
press 0021to confirm.
In both cases, a menu appears .The 002C dot
in front of an entry indicates the current
setting.
X Select a setting by turning 0031001C0032the
COMAND controller and press 0021to
confirm.
X To exit the menu: slide003C001C003D the COMAND
controller.
Interactive content DVDs can contain interactive content (e.g. a
video game). In a video game, for example,
you may be able to influence events by
selecting and triggering actions. The type and
number of actions depend on the DVD.
X
Select an action by sliding 002A001C0006or003C001C003D the
COMAND controller and press 0021to
execute it.
A menu appears and the first entry,
Select , is highlighted.
X Press 0021the COMAND controller. AUX video mode
AUX jacks An external video source (video AUX) can be
connected to COMAND via the media
interface( Ypage 238 )using the AUX jacks in
the glove box.
i In vehicles with a rear view camera, the
video AUX jack cannot be used for external
video sources. Switching to video AUX mode X
Select Video in the main function bar by
sliding 002A001Cand turning 0031001C0032the COMAND
controller and press 0021to confirm.
If video AUX mode was the last mode
selected, it will now be active.
If another video source is switched on, you
can now switch to video AUX mode in the
video menu.
X Select Video and press
0021to confirm.
X Select AUX and press
0021to confirm.
The video AUX menu appears. You will hear
and see the content of the external video
source if it is connected and switched to
playback.
For details on how to operate the external
video source, see the respective device's
operating instructions.
Showing/hiding the menu X
To show: press0021the COMAND
controller.
X To hide: slide002A001Cthe COMAND controller
and confirm Full screen by pressing
0021.
Volume and sound settings You will find details on volume (Y
page 138)
and sound (Y page 139) settings in the "At a
glance" section. G
WARNING
External video sources may have different
volumes, which can mean that system
messages such as traffic announcements and
navigation system announcements are much
louder. If necessary, please deactivate the
system messages or adjust their volume
manually.
i In some cases, the volume of the AUX
device may be quieter or louder, or the
usual maximum possible volume cannot be
reached. On some devices, it is possible to
adjust the volume separately.Int his case,
start at a medium volume and increase it 250
VideoCOMAND

X
To set operation via the main
loudspeakers: press the0010function
button on the cente rconsole once or twice.
X Select Audio by sliding
002A001Cthe COMAND
controller and press 0021to confirm.
The Audio menu appears.
X Select Rear by turning
0031001C0032the COMAND
controller and press 0021to confirm.
i The headphones' volume setting does not
affect the main loudspeakers.
Adjusting the sound settings You can select the sound settings in the audio
CD/DVD/MP3, video DVD and AUX modes.
X Switch on an audio operating mode (e.g.
audio CD mode).
X Select Treble or
Bass using
the 000B0009000C buttons on the remote
control and press the 000Cbutton to confirm.
An adjustmen tscale appears.
X Select a setting using the 000A000B
buttons and press the 000Cbutton to confirm.
Multiple users Simultaneous use of the rear-
compartment disc drive
The two rear-compartment screens can be
operated almost entirely independently from
one another. However, there can be a conflict
in some menus if the two screens are used
simultaneously.
If the rear-compartment disc drive is being
used for both screens simultaneously,
selecting certain menus or settings on one of
the screens also affects the othe rscreen.
The following functions affect both screens:
R changing playback options
R selecting a track (fro matrack list or folder)
R using the play, pause and stop functions
R fast forwarding/rewinding or scrolling
R calling up the DVD menu and navigating
withi nit R
setting the language, subtitles and camera
angle
R calling up interactive DVD content
The following functions affect only one
screen:
R audio and video functions as well as picture
settings
R switching between full screen and the
menu
Switching between operating modes
When you exit an operating mode (e.g. audio
CD mode), the current setting is saved. If you
call up this operating mode againl ater, there
are two possibilities:
R the operating mode has been changed on
the other screen.
R the operating mode has no tbeen changed.
In the first case, the operating mode appears
as it is on the other screen.
In the second case, the setting appears on the
screen as it was when you last exited the
operating mode.
Picture settings Overview
You can select these settings in video DVD
and AUX mode. Instructions for AUX mode
are detailed later (
Ypage 263).
Adjusting the brightness, contrast and
color
X Switch on video DVD mode (Y page 246).
X To show the menu: press the000Cbutton
on the remote control.
or
X Select Menu while the navigation menu
(Y page 246) is shown and press the 000C
button to confirm.
X In both cases, select Video DVD using
the 000B0009000C buttons and press the
000C button to confirm. Rear Seat Entertainment System
253COMAND Z

X
Select Brightness ,
Contrast ,
Color or
Auto using the
000A000B buttons and
press 000Cto confirm.
An adjustment scale appears.
X Select a setting using the 000A000B
buttons and press the 000Cbutton to confirm.
Changing the picture format
X To show the menu: press the000Cbutton
on the remote control.
or
X Select Menu while the navigation menu
(Y page 246) is shown and press the 000C
button to confirm.
X Select Video DVD using
the 000B0009000C buttons and press the
000C button to confirm.
The äsymbol in front of the Auto ,
16:9 Optimized ,
4:3 or
Widescreen menu item
indicates the format currently set.
X Select a format using the 000A000B
buttons and press the 000Cbutton to confirm. System settings
Note You can adjus
talmost all system settings
individually for each screen without affecting
the other screen. You make these settings
using the remote control.
Selecting the display language X
Select System using the
000A0009000C
buttons on the remote control and press
the 000Cbutton to confirm.
You see the system menu on the selected
rear screen. X
Select Settings using the
000Bbutton
and confirm with the 000Cbutton.
X Select Language using the
000A000B
buttons and press the 000Cbutton to confirm.
The list of languages appears. The 002Cdot
indicates the current setting.
X Selec talanguage using the 000A000B
buttons and press the 000Cbutton to confirm.
The Rear Seat Entertainment System
activates the respective language.
Switching the display design X
Select Settings using the
000Bbutton
and confirm with the 000Cbutton.
X Select Day Mode ,
Night Mode or
Automatic using the
000A000B buttons
and press the 000Cbutton to confirm.
The äicon indicates the current setting. Design Explanation
Day Mode The display is set
permanently to day
design.
Night Mode The display is set
permanently to night
design.
Automatic The display design
changes depending on
the vehicle instrument
cluster illumination.254
Rear Seat Entertainment SystemCOMAND

DVD playback conditions
Playback problems may occur when playing
copied discs
.There is a large variety of discs,
DVD authoring software, writing software and
writers available. This variety means that
there is no guarantee that the Rear Seat
Entertainment System will be able to play
video DVDs that you have copied yourself.
You will find further information in the "Video"
chapter (Y page 245). Information regarding
COMAND also applies to the Rear Seat
Entertainment System.
Function restrictions Depending on the DVD, it is possible that
certain functions or actions described in this
section will be temporarily blocked or may not
function at all. As soon as you try to activate
these functions or actions, you will see the
0008 symbol in the display.
Inserting and removing aCD/DVD X
Proceed as described in the "Audio CD/
DV Da nd MP3 mode" section
(Y page 225).
Activating video DVD mode X
Insert a video DVD.
The Rear Sea tEntertainment System loads
the disc.
If disc mode was the last mode selected, it
will now be active.
If it was not, switch on video DVD mode as
described in the following instruction.
X Select Disc in the menu using the
000A0009000C buttons on the remote
control and press the 000Cbutton to confirm.
If the video DVD fulfills the playback
criteria, the fil meithe rstarts automatically
or the menu stored on the DVD appears. If
the DVD menu appears, you must start the
film manually.
X Select the corresponding menu ite minthe
DVD menu. Hiding/showing the navigation menu X
To show: press the000Aor000B button
on the remote control.
X To hide: press the 000Aor000B button.
or
X Wait for approximately eight seconds. Navigation menu
0002
Data medium type
0003 Current track
0026 Current scene
0025 Track time
0023 To show the menu
Showing/hiding the menu X
To show: press the000Cbutton on the
remote control.
or
X Select Menu while the navigation menu is
shown and press the 000Cbutton to confirm.
X To hide: press the 000Abutton and confirm
Full Screen by pressing the
000Cbutton. Rear Seat Entertainment System
259COMAND Z

Menu system
0002
Video DVD options
0003 Pause function
0026 Stop function
0025 To set the treble
0023 To set the bass
Fast forward/rewind X
Press and hold the 0001or0002 button on
the remote control until the desired
position has been reached.
You see the navigation menu.
Pause function X
To show the menu: press the000Cbutton
on the remote control.
or
X Select Menu while the navigation menu is
shown and press the 000Cbutton to confirm.
X To pause playback: select0007and press
the 000Cbutton to confirm.
The 0007 display changes to 000E.
X To continue playback: select000Eand
press the 000Cbutton to confirm.
The menu is hidden. Stop function X
To show the menu: press the000Cbutton
on the remote control.
or
X Select Menu while the navigation menu is
shown and press the 000Cbutton to confirm.
X To interrupt playback: select0018and
press the 000Cbutton to confirm.
The 0007 display changes to 000E.The
video image is hidden.
X To continue playback: select000Eand
press the 000Cbutton to confirm.
Playback continues from the point where it
was interrupted. The menu is hidden.
X To stop playback: while playback is
interrupted, select 0018again and press
the 000Cbutton to confirm.
Playback stops and returns to the
beginning of the DVD. 000Eis highlighted.
X To restart playback: select000Eand
press the 000Cbutton to confirm.
Playback starts from the beginning of the
DVD.
Selecting ascene/chapter Note
Further information on this function is
available in the "Video" section
(Y
page 247).
Skipping forwards/backwards
X Press the 0009or000C button on the
remote control.
or
X Press the 0001or0002 button.
The control menu appears for
approximately eigh tseconds.
Selecting ascene/chapter directly
The examples illustrate how to selec tscene/
chapter 5. 260
Rear Seat Entertainment SystemCOMAND