esp MERCEDES-BENZ S CLASS 2019 Owners Manual

%The service provider isresponsiblefortheseapps andthe services and content connec‐tedtoit.
Connecting Mercedes-Benz Link withthemultimedia system#Connectthe Mercedes-Benz Link control boxwiththe

Thefollowing system information is transmitted:
RSoftwarerelease ofthe multimedia system
RSystem ID (anonymized)
The transfer ofthis data is usedtooptimize com‐munication betweenthevehicle andthe mobilephone.
Todothis, andtoassign severalvehiclestothemobile phone, avehicle identifier israndomlygenerated.
This has no connectiontothevehicle identifica‐tion number (VIN) and is deleted whenthe multi‐media system isreset (→page 298).
Thefollowing drivingstatus data is transmitted:
RTransmission position engaged
RDistinction between parking,standstill,roll‐ing and driving
RDay/night mode ofthe instrument cluster
The transfer ofthis data is usedtoalter howcontent is displayedtocorrespondtothe drivingsituation.
Thefollowing position data is transmitted:
RCoordinates
RSpeed
RCompass direction
RAcceleration direction
This datais only transferred whilethe navigationsystem is active in ordertoimproveit (e.g. so itcan continue functioning when in a tunnel).
Mercedes me connect
Notes on Mercedes me connect
Mercedes me connect providesthefollowingservices:
RAccident and breakdown management (mebutton)
RConcierge Service (whenthe service is acti‐vated), appointmentrequests or similar (mebutton)
RMercedes-Benz emergency call system (auto‐matic emergency call or SOS button)
The Mercedes-Benz Customer Center andtheMercedes-Benz emergency call center areavaila‐bleforyou aroundthe clock.
The me button andthe SOS button can befoundonthevehicle'soverhead control panel(→page 344).
You can also callthe Mercedes-Benz CustomerCenter usingthe multimedia system(→page 344).
Please notethat Mercedes me connect is aMercedes-Benz service. In emergencies, alwayscallthe national emergency servicesfirst usingthestandard national emergency service phonenumbers. In emergencies,you can also usetheMercedes-Benz emergency call system(→page 346).
Observethe conditions of usefor Mercedes meconnect andother services. These can beobtained inthe Mercedes me portal: https://me.secure.mercedes-benz.com
Multimedia system343

Callingthe Mercedes-Benz Customer Centerusing the multimedia system
Requirements:RYou haveaccesstoa GSM network.
RThe contract partner's GSM network cover‐age isavailable intherespectiveregion.
RThe ignition is switched on sothatvehicledata can be transferred automatically.
Multimedia system:
,Phone.ªContacts
#CallMercedes me connect.The call is made.
Then,you can select a service and be con‐nectedtoa specialist atthe Mercedes-BenzCustomer Center.
Making a call viatheoverhead control panel
Requirements:RYou haveaccesstoa GSM network.
RThe contract partner's GSM network cover‐age isavailable intherespectiveregion.
RThe ignition is switched on sothatvehicledata can be transferred automatically.
1Service call button (me button)
2SOS button cover
3SOS button
#Tomake a service call:press button1.
#Tomake an emergency call:press SOSbutton cover2brieflytoopen.
#Press and hold SOS button3for at leastone second.
If a service call is active, an emergency call canstill be triggered. This has priorityover allotheractive calls.
Service calls are only possible if a mobile phonenetwork isavailable.
Information aboutthe service call usingthemebuttonA calltothe Mercedes-Benz Customer Centerhas been initiated viathe me button intheover‐head control panel orthe multimedia system.
Intheevent of a breakdown,you willget sup‐port:
RAqualified Mercedes-Benztechnician pro‐vides breakdown assistance on site and/orthevehicle will betowedtothe nearestauthorized Mercedes-Benz Center.
You may bechargedforthese services.
344Multimedia system

%Ifthere is a malfunction inthe emergencycall system (e.g. a malfunction withthespeaker, microphone, airbag, SOS button), acorresponding message appearsinthe mul‐tifunction display ofthe instrument cluster.
Triggering an automatic emergency call
RequirementsRThe ignition is switched on.
RThestarter battery is sufficientlycharged.
Ifrestraint systems such as airbags or Emer‐gencyTensioning Devices havebeen activatedafter an accident,the Mercedes-Benz emer‐gency call system may automatically initiate anemergency call.
The emergency call has been made:
RAvoice connection is madetothe Mercedes-Benz emergency call center.
RA messagewith accident data is transmittedtothe Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call centercan transmitthevehicle position datatooneofthe emergency call centers.
The SOS button intheoverhead control panelflashes untilthe emergency call isfinished.
It is not possibletoimmediately end an auto‐matic emergency call.
If no connection can be madetothe emergencyservices either, a corresponding messageappearsinthe media display.
#Dialthe local emergency number onyourmobile phone.
If an emergency call has been initiated:
RRemain inthevehicle iftheroad and trafficconditions permityoutodo so until avoiceconnection is established withthe emer‐gency call center operator.
RBased onthe call,the operator decideswhether it is necessarytocallrescueteamsand/orthe policetothe accident site.
RIf novehicle occupant answers, an ambu‐lance is senttothevehicle immediately.
Triggering a manual emergency call#Press and holdthe SOS button intheover‐head control panelfor at leastone second.
The emergency call has been made:
RAvoice connection is madetothe Mercedes-Benz emergency call center.
RA messagewith accident data is transmittedtothe Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call centercan transmitthevehicle position datatooneofthe emergency call centers.
RRemain inthevehicle iftheroad and trafficconditions permityoutodo so until avoiceconnection is established withthe emer‐gency call center service provider.
ROnthe basis ofthe call,the service providerdecides whether it is necessarytocallres‐cueteams and/orthe policetothe accidentsite.
If no connection can be madetothe emergencyservices either, a corresponding messageappearsinthe media display.
#Dialthe local emergency number onyourmobile phone.
Multimedia system347

Connecting USB devices
*NOTEDamagecausedbyhightempera‐tures
Hightemperatures can damage USB devices.
#Removethe USB device after use andtakeit out ofthevehicle.
The multimedia connection unit isfound inthestowage compartment underthe armrest andhas two USB ports.
Depending onthevehicle's equipment, addi‐tional USB ports can befound inthestowagecompartment ofthe center console and intherear passenger compartment.
#Connectthe USB devicetothe USB port.Playable musicfiles are played back only ifthe corresponding media display is activated.
%Usethe USB port identifiedby

Activating Bluetooth®audioMultimedia system:
,Media.àMedia Sources
#SelectáBluetooth Audio.The multimedia system activatesthe connec‐
ted Bluetooth®audio equipment.
Selectingthe media player on the Bluetooth®
audio deviceMultimedia system:
,Media.ª
#SelecttheBluetooth Audio Playerscategory.If multiple media playersare present onthe
Bluetooth®audio equipment a list appears.
#Select a media player.Playbackstarts.
%The function is not supportedbyeverymobile phone.
Searchingfor a music track on the Blue‐
tooth®audio deviceMultimedia system:
,Media.àMedia Sour-
ces.áBluetooth Audio
#Selectª.
#Select a category.A track listappears.
#Select a track.
%The function is onlyavailable whenthemobile phone andthe media player selectedonthe mobile phone supportthis function.
Switching Bluetooth®audio equipment viaNFC
Requirements:RObservethe notes on using NFC(→page 332).
RThe Bluetooth®audiooverview is displayed(→page 364).
#Lightly pressthe NFC area onthe mobilephone (seethe manufacturer's operatinginstructions).Ifthe mobile phone has already been author‐
ized onthe multimedia system as Bluetooth®
audio equipment, it is now connected.
Ifthe mobile phone is authorized onthe mul‐
timedia system as Bluetooth®audio equip‐mentforthefirst time, it is connected afterconfirmingthe instructionsforthe mobilephone (seethe manufacturer's operatinginstructions).
Disconnecting Bluetooth®audio equipmentMultimedia system:
,Phone.áMedia Sources
#Selecttheisymbol inthe line ofthemobile phone.The disconnection ofthe mobile phonetakesplace without a confirmation prompt. Themobile phoneremains authorized inthe sys‐tem.
366Multimedia system

#SelectMove Highlighted Station.
#Select a memorypreset.
Deletingstations:
#Highlight a preset entry and navigatetotheleft.
#SelectDelete Highlighted Station.
#SelectYes.
Tagging music tracks
Multimedia system:
,Radio
Ifradiostations providetherelevant information,this function allowsyoutotransfer informationonthe music track currently playingtoan
Apple®device.You canthen purchasethe audio
file fromtheiTunesStore®.
#Select♫→ Tag This Song.The track information is saved.
Activating/deactivatingradiotext
Multimedia system:
,Radio.ZOptions.Display Radio
Text Information
#Activatesor deactivateSthe function.
Satelliteradio
Information onthe satelliteradio
SIRIUS XM®satelliteradio offersmorethan175digital-qualityradiochannels providing100%commercial-free music, sports, newsand enter‐tainment,forexample. SIRIUS XM satelliteradioemploysafleet of high-performance satellitestobroadcast aroundthe clockthroughoutthe USAand Canada. The satelliteradio program isavail‐ablefor a monthlyfee. Information aboutthis
can be obtained from a Sirius XM®Service Cen‐ter and at http://www.siriusxm.com (USA) orhttp://www.siriusxm.ca (Canada).
%Sirius, XM and allrelated marksand logosare trademarksof Sirius XMRadio Inc. andits subsidiaries. Allother marks,channel
names and logos arethe property oftheirrespectiveowners. Allrightsreserved.
SatelliteradiorestrictionsSatelliteradio mode may betemporarily unavail‐able or interruptedfor avariety ofreasons.These include environmental ortopographicalconditions beyondthe control of Mercedes-BenzUSA,LLC. Thus, operation at certain locationsmay not be possible.
Registering satelliteradio
Requirements:RSatelliteradio equipment
RRegistration with a satelliteradio provider
RIfregistration is not included when purchas‐ingthe system,your credit card details willberequiredtoactivateyour account
37 0Multimedia system

#Alwaysstowthese items or similarobjects carefully sothattheycannot beflung around,forexample in a lockablevehiclestowage compartment.
Observethe notes on loadingthevehicle.
Replacing batteries (Rear Seat Entertain‐ment System)Batteries arerequiredfortheremotecontrol andthe cordless headphones.
&DANGERSerious damagetohealthcausedbyswallowing batteries
Batteries containtoxic and corrosive sub‐stances. Swallowing batteries may causeserious damagetohealth.
There is arisk offatal injury.
#Keep batteries out ofthereach ofchil‐dren.
#If batteries are swallowed, seek medicalattention immediately.
+ENVIRONMENTALNOTEEnvironmentaldamagecausedbyimproper disposal ofbatteries
Batteries contain pollutants. It isillegaltodispose ofthem withthe householdrubbish.
#
Dispose of batteries in anenvironmentallyresponsible manner.Takedischarged batteriestoaqualifiedspecialistworkshop ortoa collectionpointfor used batteries.
Rear Seat Entertainment Systemoverview
TheRear Seat Entertainment System includes:
RTworear displays
RTworemotecontrols
RUptotwo cordless headphones
RBlu-raydrive
RPortsfor USB (two) and HDMI
%The function oftheremotecontrol andthecordless headphones can be impairedbyotherradio-based electronic devices, e.g.mobile phones.
378Multimedia system

ForDTSPatents, see http://patents.dts.com.Manufactured under license fromDTS LicensingLimited.DTS,DTS-HD,the Symbol, &DTS andthe Symboltogether areregistered trademarks
ofDTS, Inc.©DTS, Inc. Allrightsreserved.
"Madefor iPod", and "Madefor iPhone," meanthat an electronic accessoryhas been designedtoconnect specificallytoiPod, or iPhone,respectively,and has been certifiedbythe devel‐opertomeet Apple performancestandards.Apple is notresponsibleforthe operation ofthisdevice or its compliance with safety andregula‐torystandards. Please notethatthe use ofthisaccessory with iPod, or iPhone may affect wire‐less performance.
For the USA:iPhone®, iPod®, iPod classic®,
iPod nano®, and iPodtouch®are trademarksofApple Inc.,registered intheU.S. andother coun‐tries. Lightning™ is a trademark of Apple Inc.
For Canada:iPhone, iPod, iPod classic, iPodnano, and iPodtouch are trademarksof AppleInc.,registered intheU.S. andother countries.Lightning is a trademark of Apple Inc.
Cinavia notice:this product uses Cinaviatech‐nologytolimitthe use of unauthorized copies ofsome commercially-producedfilm and videosandtheir soundtracks. When a prohibited use ofan unauthorized copy is detected, a message willbe displayed and playback or copying will be
interrupted. More information about Cinaviatechnology is provided at Cinavia Online Con‐sumer Information Center at http://www.cinavia.com.Torequest additional informa‐tion about Cinaviabymail, send a postcard withyour mailing addressto: Cinavia Consumer Infor‐mation Center, Box 86851,San Diego,CA,92138, USA.
This product incorporates proprietarytechnologyunder license fromVerance Corporation and isprotectedbyU.S.Patent7,369,677andotherU.S. andworldwide patents issued and pendingaswell as copyright and trade secretprotectionfor certain aspects of suchtechnology. Cinavia isa trademarkofVerance Corporation. Copyright2004-2012Verance Corporation. AllrightsreservedbyVerance.Reverse Engineering or dis‐assembly is prohibited.
Inserting a disc
&WARNINGRisk of injuryfrom laserradi‐ation fromthe Blu-ray drive
The Blu-ray drive is a class 1 laser product. Ifyou openthe housing ofthe Blu-ray drive,
390Multimedia system

ASSYST PLUS service interval display
Function ofthe ASSYST PLUS service intervaldisplay
The ASSYST PLUS service interval display ontheInstrument Display provides information ontheremaining time or distance beforethe nextservice due date.
You can hidethis service message usingtheback button onthe left-hand side ofthesteeringwheel.
Depending on howthevehicle is used,theASSYST PLUS service interval display mayshortenthe service interval, e.g. inthefollowingcases:
RMainly short-distance driving
RWhenthe engine is often leftidlingfor longperiods
RIntheevent of frequent coldstart phases
Mercedes-Benzrecommendsavoiding suchoperating conditions.
You can obtain further information concerningthe servicing ofyourvehicle from aqualified
specialistworkshop, e.g. an authorizedMercedes-Benz Center.
Displayingthe service due date
On-board computer:
,Service.ASSYST PLUS
The next service due date is displayed.
#Toexitthe display:pressthe back buttononthe left-hand side ofthesteering wheel.
Make suretoobservethefollowing furtherrela‐ted subject:
ROperatingthe on-board computer(→page 252).
Information onregular maintenancework
*NOTEPrematurewearthroughfailuretoobserveservice due dates
Serviceworkwhich is not carried out attheright time or incompletelycan leadtoincreasedwear and damagetothevehicle.
#Always observethe prescribed serviceintervals.
#Always havethe prescribed serviceworkcarried out at aqualified specialistworkshop.
Special servicerequirements
The prescribed service interval is based on nor‐mal operation ofthevehicle. Maintenanceworkwill needtobe performed more often ifthevehi‐cle is operated under arduous conditions orincreased loads.
The ASSYST PLUS service interval display is onlyan aid. The driver ofthevehicle bearsresponsi‐bility asregardstowhether maintenanceworkneedstobe performed more oftenthan speci‐fied based onthe actual operating conditionsand/or loads.
Examples of arduous operating conditions:
Rregular city driving with frequent intermedi‐atestops
Rmainly short-distance driving
Maintenance and care395