MERCEDES-BENZ S-CLASS SALOON LONG 2020 Owners Manual

#
Select the destination in the list.
The route is calculated.
% Obser vethe no tes on the MBUX multimedia
sy stem (/ page 298). Calculating a
route and using settings for
ro ute guidance 1
Saves a destination as a favo urite
2 Selects a parking space in the vicinity of the
destination
3 Calculates thero ute and starts route guid‐
ance 4
Calls up thero ute overview
5 Selects a point of interest in the vicinity of
th e destination #
Tocall up the detailed display with desti‐
nation address: pullthe bar abo vethe¥
symbol upwards.
Depending on the destination selection and
av ailabilit y,online content, forex ample rat‐
ings, prices and weather information, is
shown. #
Toshare a destination: selectÇShare .
This option allo wsyouto scan the displa yed
QR code.
Ad ding an intermediate destination tothe
ex isting route or starting a new route guid‐
ance #
Select ¦Add.
The selected destination add ress is set as
th e next intermediate destination. Route
guidance begins.
or 318
MBUX multimedia sy stem

#
Select ¥Replace route .
The selected destination address is set as a
new destination. Route guidance begins.
Selecting a route type #
Select Zinthe navigation menu
(/ page 316). #
Select Route.
The route is calculated as a fast route with a
sho rtjou rney time. The trailer mode can be
used if a trailer has been coupled wi th the
ve hicle. If available, you can select online
ro utes. Traf fic announcements forth ero ute
are take n into account via Dynamic route
guidance r.
% Trailer mode and online routes are not availa‐
ble in all countries and for all vehicles.
Calculating alternative routes #
Select Zinthe navigation menu. #
Select View. #
Activate Overview of route after start.
Alternati veroutes are calculated forev ery
ro ute. Selecting alternative
routes
% IfOverview of route after start has been
switched on and a route has been calcula‐
te d, the function is available. #
Select ¡inthe navigation menu. #
Select Other routes. #
When the alternative routes ha vebeen calcu‐
lated, display thero ute in the navigation win‐
dow byswiping totheright or left. #
Select Start.
Ac tivating a commuter route
% A user profile has been created and Allow
destination suggestions has been activated
in the user options (/ page 309).Route
guidance is not active. #
Select Zinthe navigation menu. #
Select Route. #
Activate Activate commuter route .
The navigation sy stem automatically de tects
th at theve hicle is on a commuter route. Fo
rth e daily commuter route, traf fic inci‐
dents on thero ute are also repor ted when
driving without active route guidance. #
Toselect or dele tea commuter route:
selectStart or¨.
Av oiding or using route sections, e.g. mo tor‐
ways orferries #
Select Zinthe navigation menu. #
Select Route. #
Select Avoid options. #
Activate or deacti vate theavo id option.
Ac tivating route guidance with augmented
re ality #
Tap on ¨ inthe map.
The indicator lamp lights up blue.
The video image of the augmented reality
camera is shown on the cent ral display
before a turning manoeuvre. The video image
includes additional information. #
Toreturn tothe navigation map: tap on
¨ again.
The indicator lamp is not lit. MBUX multimedia sy
stem 319

Showing property information
forro ute guid‐
ance with augmented reality
Ro ad guidance with augmen tedre ality is activa‐
te d. #
Select Zinthe navigation menu. #
Select View. #
Select Augmented reality video .#
Activate Street names andHouse numbers.
During route guidance, the activated options
are shown as additional information in the
came raimage. Using map functions
Multimedia sy
stem:
4 © 5
Navigation
Increasing map scale #
When the map is shown, tap twice quickly
with one finger on the cent ral displa y.
Decreasing map scale #
When the map is displa yed, tapth e cent ral
display with two fingers. Moving the map #
When the map is displa yed, swipe in any
direction with one finger on the cent ral dis‐
pla y. #
Toreset the map tothe cur rent vehicle
position: select\Centre .
Selecting map orientation #
Tapre peatedly on theÄ compass symbol
on the map.
The map orientations changes in this order:
R The 3D map view is aligned tothe direc‐
tion of tra vel.
R The 2D map view is aligned tothe direc‐
tion of tra vel.
R The 2D map view is displa yed so that
no rth is alw ays at theto p.
R The map sho wsthe comple teroute. Using services
Re
quirements:
R There is an Internet connection. R
Mercedes me connect is available.
R You ha veset up a user account in the
Mercedes me Portal.
R The vehicle is connected toa user account
and you ha veaccep tedth e conditions of use
fo rth e service.
Fu rther information can be found at:
https://www.mercedes.me
R The service is available and has been activa‐
te d.
Multimedia sy stem:
4 © 5
Navigation
Showing traf fic information #
Select Zinthe navigation menu. #
Select View. #
Select Map symbols . #
Activate Traffic incidents andFree-flowing
traffic .
Tr af fic incidents, forex ample roadwor ks,
local area reports (e.g. fog) and warning mes‐
sages, are shown on thero ute. 320
MBUX multimedia sy stem

The traf
fic del ayis displa yedfo rth e cur rent
ro ute. The smallest value forth e display for
traf fic del ays is a minute.
Displaying hazard warnings
If hazard warnings are available these can be
shown as symbols on the map. The display
depends on the settings forth eTraffic incidents
option. #
Set the option using Z.
If th e option is activated, all of the symbols
are shown.
If th e option is deactivated, the symbols are
only shown when there is a hazard warning.
The following hazards may be shown on the
map:
R Accidents and breakdowns
R Fog and ice
R Hazards repor ted manually
R Vehicle with active hazard warning light
R Mobile roadwor ks Displaying online map contents #
Select Zinthe navigation menu. #
Select View. #
Select Map symbols . #
Switch on an online service, e.g. Weather.
Cur rent we ather information is displa yed on
th e navigation map, e.g. temp erature or
cloud co ver.
The service information is not shown in all
map scales, e.g. weather symbols or petrol
st ation prices. Te
lephone Te
lephony Note
s ontelephony &
WARNING Risk of di stra ction from oper‐
ating integrated communication equip‐
ment while theve hicle is in motion
If yo u operate communication equipment
integrated in theve hicle when driving, you could be di
stra cted from the tra ffic situation.
This could also cause youto lose control of
th eve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. &
WARNING Risk of an accident from
ope rating mobile communication equip‐
ment while theve hicle is in motion
Mobile communications devices distract the
driver from the traf fic situation. This could
also cause the driver tolose control of the
ve hicle. #
Asthe driver, only operate mobile com‐
munications devices when theve hicle is
st ationar y. #
As a vehicle occupant, only use mobile
communications devices in the areas MBUX multimedia sy
stem 321

intended
forth is purpose, e.g. in the
re ar passenger compartment. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating mobile communication equipment in
th eve hicle. &
WARNING Risk of inju rydue toobjects
being stowed incor rectly
If objects in theve hicle interior are stowed
incor rectly, they can slide or be thrown
around and hit vehicle occupants. In addi‐
tion, cup holders, open stowage spaces and
mobile phone recep tacles cannot al ways
re tain all objects within.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects so that they can‐
not be throw n around in su chsitua‐
tions. #
Alw ays make sure that objects do not
pr otru de from stowage spaces, luggage
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Alw aysstow and secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe additional information on stowing
mobile communications devices cor rectly:
R Loading theve hicle (/ page134)
Blue tooth ®
connection
The menu view and theav ailable functions in the
te lephone menu are in part dependent on the
Blu etoo th®
profile of the connected mobile
phone. If the mobile phone supports all thefo l‐
lowing Blue tooth®
profiles, the full range of fea‐
tures is available:
R PBAP (Phone Book Access Profile)
- The contacts on the mobile phone are
shown automatically on the multimedia
sy stem. R
MAP (Message Access Profile)
- The mobile phone message functions can
be used on the multimedia sy stem.
R HFP (hands-f ree profile)
- Wireless telephony is available on the
multimedia sy stem.
R SAP (SIM Access Profile)
- The car telephone has access tothe SIM
card data and dials into the mobile phone
network via theex terior aerial.
Ir re spective of this, Blue tooth®
audio functional‐
ity can byused with any mobile radio unit.
Fo r information on thera nge of functions of the
mobile radio unit tobe connec ted, see the man‐
ufacturer's operating instructions.
Ne twork connection:
The following cases can lead tothe call being
disconnected while theve hicle is in motion:
R You swit chinto a transmission/reception
st ation, in which no communication channel
is free. 322
MBUX multimedia sy stem

R
The SIM card used is not compatible with the
network available
R A mobile phone with "Twincard" is logged
into the network with the second SIM card at
th e same time
The multimedia sy stem supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire‐
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person
yo u are calling suppo rtHD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may fluctuate.
Fu rther information can be obtained from a
Mercedes-Benz service centre or at: https://
www.mercedes-benz.com/connect Te
lephone menu overview 1
Blue tooth ®
device name of the cur rently
connected mobile phone/of the mobile
phone
2 Blue tooth ®
device name of the cur rently
connected mobile phone/of the mobile
phone (two phone mode)
3 Signal stre ngth of the mobile phone network 4
Battery status of the connected mobile
phone
5 Options
6 Messages
7 Calls up mydevices
8 Nume rical pad
9 Starts con tact sea rch
Te lephony operating modes overview
Depending on your equipment, thefo llowing tel‐
ephony operating modes are available:
R A mobile phone is connec tedto the multime‐
dia sy stem via Blue tooth®
.
R Two mobile phones are connected with the
multimedia sy stem via Blue tooth®
(two
phone mode).
- You can use all the functions of the multi‐
media sy stem with bo thmobile phones.
R A mobile phone is connected as the car
phone. MBUX multimedia sy
stem 323

Connecting a mobile phone
Re
quirements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating instruc‐
tions).
R Blue tooth ®
is activated on the multimedia
sy stem.
Multimedia sy stem:
4 © 5
Phone 5
Z 5
Devices
5 My devices
Sear ching for a mobile phone #
Select Connect new device .
Connecting a mobile phone #
Select a mobile phone.
A code is displa yed in the multimedia sy stem
and on the mobile phone. #
If bo thcodes match, confirm the code on the
mobile phone. Fu
nctions in thete lephony menu
In thete lephony menu you ha vethefo llowing
functions, forex ample:
R Making calls, e.g.:
-
R Accept a call
- k End call
- Answering a call wi tha message
- i Conference
- Accepting or rejecting a waiting call
R Managing con tacts, e.g.:
- Downloading mobile phone contacts
- Managing thefo rm at of a con tact's name
- Deleting favo urites
R Receiving and sending messages, e.g.:
- Using there ad-aloud function
- Dictating a new messa ge Mercedes me and apps
Mercedes me connect
Information on Mercedes me connect
%
Mercedes me connect or individual
Mercedes me connect services are not avail‐
able in everycountr y.Find out at a
Mercedes-Benz service centre if these func‐
tions are available in your count ry.
Mercedes me connect consists of multiple serv‐
ices.
Yo u can use thefo llowing services via the multi‐
media sy stem and theove rhead control panel,
fo rex ample:
R Accident and Breakdown Management (me
button or situation-dependent displ ayinthe
multimedia sy stem)
R Mercedes-Benz emer gency call sy stem (auto‐
matic emer gency call and SOS button)
The Mercedes me connect Accident and Break‐
down Management and the Mercedes-Benz
emer gency call centre are available to you
around the cloc k. 324
MBUX multimedia sy stem

The me button and
the SOS button can be found
on theve hicle's overhead control panel
(/ page 326).
Yo u can also call the Mercedes-Benz Cus tomer
Centre using the multimedia sy stem
(/ page 327).
Please no tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, firs t call
th e national emer gency services using the
st andard national emer gency service telephone
numbers. In emer gencies, you can also use the
Mercedes-Benz emer gency call sy stem
(/ page 334).
Please no tethe Mercedes me connect term s of
use and the data pr otection information for
Mercedes me connect. You can find these in
yo ur Mercedes me user account.
Fu rther information about Mercedes me con‐
nect, the pr ovided service scope and operation:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/connectme/en_GB/#emotions/
St artseite.html Information on Mercedes me connect
Acci‐
dent and Breakdown Management
The Accident and Breakdown Management can
include thefo llowing functions:
R Supplement tothe Mercedes-Benz emer‐
ge ncy call sy stem (/ page 334)
If necessar y,the conta ct person at the
Mercedes-Benz emer gency call centre for‐
wa rdsth e call toMercedes me connect Acci‐
dent and Breakdown Management. Forw ard‐
ing the call is ho wever not possible in all
countries.
R Breakdown assi stance byate ch nician on
location and/or theto wing away oftheve hi‐
cle tothe nearest Mercedes-Benz service
cent re
Yo u may be charge dfo rth ese services.
R Addition tothe emer gency guide af ter auto‐
matic accident or breakdown de tection
(/ page 327)
In theeve nt of a breakdown or accident, fur‐
th er vehicle data is sent which enables opti‐
mal support bythe Mercedes-Benz Cus tomer Centre and
the authorised service partner or
breakdown assis tance.
R Addition tothe Mercedes me connect
service Telediagno stics
Wi th th eTe lediagno stics function, specific
we ar and failure reports are recorded bythe
service pr ovider, in so far as these can be
clear lyinterpr eted and are available thro ugh
th e monitoring of components that are sub‐
ject todiagnostics.
If yo ur vehicle de tects a breakdown or thre at
of a breakdown, you may be prom pted via
th e multimedia sy stem tocontact the
Mercedes-Benz Cus tomer Centre for fur ther
help. This prom ptinthe multimedia sy stem
only appears when theve hicle is stationar y.
% These services are subject to technical
re strictions su chasthe mobile phone co ver‐
age, mobile network quality and the ability of
th e processing sy stems tointerpr etthe
trans ferred data. In some circums tances,
th is can result in dela ysorthefa ilure of the
information toappear in the multimedia sys‐
te m. MBUX multimedia sy
stem 325

More information about Mercedes me connect
services can be obtained in the Mercedes me
Po rtal: https://me.secure.mercedes-benz.com
Data trans ferre d during Mercedes me con‐
nect call se rvices
The data transfer red during a Mercedes me con‐
nect call depends on:
R The reason for initiation of the call
R The service that is selec ted in thevo ice con‐
trol sy stem
R The activated Mercedes me connect services
Yo u can find out which da tais transfer red when
using the services in the cur rently valid
Mercedes me connect term s of use and the data
pr otection information for Mercedes me con‐
nect. You can find these in your Mercedes me
user account. Mercedes me calls
Making a call via
theove rhead control panel
% Mercedes me calls are not possible in every
count ry. Find out at a Mercedes-Benz service centre if
these functions are availa‐
ble in your count ry. 1
me button for service or information calls
2 SOS button co ver
3 SOS button (emergency call sy stem)
Making a Mercedes me call #
Press me button 1. Making an emer
gency call #
Toopen the co ver of SOS button 2, press it
brief ly. #
Press and hold SOS button 3for at least
one second.
If a Mercedes me call is active, an emer gency
call can still be triggered. This has priority over
all other active calls.
Information about the Mercedes me call
using the me but ton
A call tothe Mercedes-Benz Cus tomer Centre
has been initia ted via the me button in theove r‐
head control panel or the multimedia sy stem
(/ page 326).
Using thevo ice dialogue sy stem you access the
desired service:
R Accident and Breakdown Management
R Mercedes-Benz Cu stomer Centre forge neral
information about theve hicle
Yo u can find information on thefo llowing topics:
R Activation of Me rcedes me connect
R Operating theve hicle 326
MBUX multimedia sy stem

R
Nearest Mercedes-Benz service centre
R Other products and services from Mercedes-
Benz
Data is transfer red during the connection tothe
Mercedes-Benz Cus tomer Centre (/ page 328).
Calling the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Re quirements:
R Access toa GSM network is available.
R The contract partner's GSM network co ver‐
age is available in there spective region.
R The ignition must be switched on so that
ve hicle data can be transfer red automati‐
call y.
Multimedia sy stem:
4 © 5
Phone 5
© #
Call Mercedes me connect.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data. The data
transfer is shown in the cent ral displa y. Then,
you can select a service and be connected
to a specialist at the Mercedes-Benz Cus tomer
Centre.
Calling the Mercedes-Benz Cus tomer Centre
af te r automatic accident or breakdown
de tection
Re quirements:
R The vehicle has de tected an accident or
breakdown situation.
R The vehicle is stationar y.
R The hazard warning lights are switched on.
% This function is not available in all countries.
The vehicle can de tect accident or breakdown
situations under cer tain circums tances.
In theeve nt an accident or breakdown is de tec‐
te d, the emer gency guide sho wssafety no tes in
th e multimedia sy stem displa y.
Af terqu itting the emer gency guide displ ayon
th e multimedia sy stem, a prom ptappears asking
whe ther youwo uld like toget support from the
Mercedes-Benz Cus tomer Centre. #
Select Call.
R Afteryo ur agreement, or if the Mercedes
me connect service "Accident and Break‐
down Management" is active, theve hicle
data is transfer red automatically
(/ page 325).
R The Mercedes-Benz Cus tomer Centre
ta ke syo ur call and or ganises the break‐
down and accident assis tance.
Yo u may be charge dfo rth ese services.
% Depending on the se verity of the accident,
an automatic emer gency call can be initi‐
ated. This has prio rity over all other active
calls.
% In addition, if the Mercedes me connect
service "Telediagnostics" is active, a similar
prom ptcan appear af ter a delay in theeve nt
of a breakdown. If you are already in contact
with the Mercedes-Benz Cus tomer Centre or
ha ve already recei ved support, this prom pt
can be igno red or declined. MBUX multimedia sy
stem 327