MERCEDES-BENZ SPRINTER 2011 MY11 Operator’s Manual

X
Open the rear door to about 45°.
X Pull and hold door retainer 0046 in the
direction of the arrow.
X Open the rear door more than 90°, so that
the door retainer cannot engage.
X Release the door retainer and open the
door to an angle of 180° or 270°. X
With the rear door opened to an angle of
270°, push it against magnetic door
retainer 0047 on the side wall.
When the magnet on the rear door is in
contact with magnetic
door retainer 0047, the
rear door is held in this position.
Closing the rear doors from the outside G
Warning
Make sure that nobody can become trapped
as you close the rear doors.
X Pull the rear door away from magnetic door
retainer 0047.
X Close the left-hand rear door firmly from
the outside.
X Close the left-hand rear door firmly from
the outside.
i Door retainer 0046 is automatically
released from its detent.
Opening/closing the rear doors from
the inside The handle is on the inside of the right-hand
rear door. If a white marking is visible, this
indicates that the rear door is unlocked. Rear door
X
To unlock: slide latch 0047 to the left.
You will see a white marking.
Only the rear

door unlocks. All other doors
that were previously locked remain locked.
X To open: pull opening lever 0046 and open
the unlocked rear door. G
Warning
Make sure that nobody can become trapped
as you close the rear doors.
X To close:
make sure that the left-hand rear
door is closed.
X Pull the

rear door firmly by the door handle
to close it.
X To lock: slide latch 0047 to the right.
The white section is no longer visible.
Only the rear

door is locked. All other doors
that were previously unlocked remain
unlocked. Partition sliding door
The partition sliding door is in the partition
between the cab and the load compartment. G
Warning
If the partition sliding door is open and not
engaged, it could move automatically while
the vehicle is in motion. You or others could
become trapped or could be distracted from
the traffic conditions, thus causing an
accident. Opening and closing
59
Controls
Z

Before driving off, make sure that the partition
sliding door is closed and that the lock is
engaged. G
Warning
Make sure that nobody can become trapped
as you close the partition sliding door.
Opening/closing the partition sliding
door from the cab X
To open: turn the key anti-clockwise 008A.
The sliding door is unlocked.
X Slide the sliding door to the stop in the
direction of arrow 0047

.
X To close: slide the sliding door in the
direction of arrow 0046 until it engages.
The sliding door can be locked using the
key.
Opening/closing the partition sliding
door from the load compartment X
To unlock: press the catch in the direction
of arrow 008A.
The sliding door is unlocked.
X Slide the sliding door to the stop in the
direction of arrow 0046.
X To close: slide the sliding door in the
direction of arrow 0047 until it engages. Opening/closing the windows
Side windows You can open and close the side windows
electrically.
Reset the side windows if there has been a
malfunction or an interruption in the voltage
supply (
Y page 61). G
Warning
Make sure that nobody can become trapped
between the side window and the door frame
when a side window is opened. Do not touch
or lean against the side window during the
opening procedure. You could become
trapped between the side window and the
door frame as the side window moves down.
If there is a risk of becoming trapped, release
the switch or pull the switch upwards to close
the side window again. G
Warning
Make sure that nobody can become trapped
as you close the side windows. If there is a
risk of somebody becoming trapped, release
the switch or push the switch again to reopen
the side window. 60
Opening and closing
Controls

Control panel (example, driver's door)
0046
Power window, left
0047 Power window, right
X Turn the key to position 2 in the ignition
lock.
X To open/close: pull or press switch 0046
or 0047 until the window has reached the
desired position.
If you press the switch beyond the pressure
point and then release it, the window opens
automatically. To stop the movement, press
or pull the switch again. G
Warning
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be
severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing
vehicle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. Resetting the side windows
Reset the side windows if there has been a
malfunction or an interruption in the voltage
supply.
X
Pull the two power window switches and
hold for approximately one second after
closing the side window. Anti-theft systems
Immobilizer
The immobilizer prevents the vehicle from
being started without the correct key.
When leaving the

vehicle, always take the key
with you and lock the vehicle. The engine can
be started by anyone if the key is left inside
the vehicle.
X To activate: remove the key from the
ignition lock.
X To deactivate: insert the key into the
ignition lock and turn to position 2.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer

may be defective.
Contact an authorized Sprinter Dealer or
call 1-877-762-8267 (USA) or
1-800-387-0100 (Canada). Anti-theft alarm system (ATA)
If the alarm system is armed, a visual and
audible alarm is

triggered when the following
are opened:
R a door
R the hood
The alarm is not switched off, even if you
close the open door that triggered it, for
example. Anti-theft systems
61
Controls Z

X
To arm: close all doors.
X Lock the vehicle using the 0037 button on
the key.
The indicator lamp in the upper central
locking button ( Y
page 55) flashes.
X To deactivate: unlock the
vehicle using the
0036 button on the remote control.
The indicator lamp in the upper central
locking button (Y page 55) goes out.
i Cargo van and passenger van only:
Unless you open

a door within 40 seconds
after unlocking the vehicle:
R the vehicle will be locked again.
R the anti-theft alarm system will be re-
armed.
i The alarm system will be triggered if the
vehicle was previously locked with the key
and is then unlocked from the inside.
X To stop the alarm: insert the key into the
ignition lock.
or
X Press the 0036 button on the remote
control.
The alarm is switched off. Tow-away alarm
A visual and audible alarm is triggered if the
inclination of the vehicle changes when tow-
away protection is armed.
i The alarm signal

is triggered, for example
if the vehicle is being jacked up on one side,
shortly before the wheel leaves the ground.
Tow-away protection is automatically armed
approximately 20 seconds after you lock the
vehicle.
Tow-away protection is automatically
deactivated when you unlock the vehicle.
Deactivate tow-away protection if the vehicle
is being transported or loaded onto another
vehicle. This will prevent a false alarm. X
To deactivate when transporting the
vehicle: turn the key to position 0 or 1 in
the ignition lock or remove the key.
X Press button 0046.
Indicator lamp 0047 lights up for
approximately five seconds after the
button is released.
X Lock the vehicle with the key.
Tow-away protection remains deactivated
until you lock the vehicle again. Interior motion sensor
If the anti-theft

alarm system is armed and the
vehicle is locked, a visual and audible alarm
is triggered if one of the side windows or the
rear window on your vehicle is smashed and
someone reaches into the interior, for
example.
i If the interior motion sensor is armed and
the auxiliary heating system (Y page 104)
switches on, a false alarm may occur as a
result of interior temperature monitoring.
In this case, switch off either the interior
motion sensor or the auxiliary heating.
Arming the interior motion sensor X
Close the side windows.
This will prevent false alarms.
X Lock the vehicle.
The interior motion sensor is armed after
approximately 40 seconds.
i Do not leave anything (e.g. mascots or
coat hangers) hanging on the rear-view 62
Anti-theft systems
Controls

mirror or on the grab handles on the
headliner. This will prevent a false alarm.
Deactivating the interior
motion sensorDeactivate the interior motion sensor if
people or
animals

remain in the vehicle or you
are having the vehicle transported, e.g. by
ferry. This will prevent a false alarm. X
Turn the key to position 0 or 1
in the ignition
lock or remove the key.
X Press button 0046.
Indicator lamp 0047 lights up for
approximately five seconds after the
button is released.
X Lock the vehicle with the key.
The interior motion sensor remains
deactivated until
you

lock the vehicle again.Seats
Driver's and co-driver's seat
Standard/luxury/suspension seat G
Warning
If you adjust the driver's seat while the vehicle
is in motion, your attention will be distracted
from the traffic conditions. You could lose
control of the vehicle as a result of sudden
seat movements and, thereby, cause an
accident.
Therefore, only adjust the driver's seat when
the vehicle is

stationary and the parking brake
is applied. G
Warning
Make sure that nobody can become trapped
as you adjust the seat. Never place your
hands under the seat or in the vicinity of
moving parts.
Your seat must

be adjusted in such a way that
you can wear the seat belt correctly.
Observe the following points:
R Position the backrest in an almost vertical
position so that you are sitting virtually
upright.
R Avoid seat positions that prevent the seat
belt from being routed correctly. The
shoulder section of the belt must be routed
over the middle of your shoulder and be
pulled tight against your upper body. The
lap belt must always pass across your lap
as low down as possible, i.e. over your hip
joints. Do not drive or ride with the backrest
reclined too far back.
R Your arms should be slightly bent when you
are holding the steering wheel.
R The distance from the pedals should be
such that you can depress them fully.
R Adjust your head restraint so that its upper
edge is at the same level as the top of your
head.
R Make sure that you hear the seat engage.
Otherwise, the seat is not correctly locked
in place.
Failing to observe these instructions may lead
to injury. Seats
63
Controls Z

0046
Seat fore-and-aft adjustment
0047 Lumbar support adjustment
008A Seat backrest adjustment
0088 Seat height adjustment
0086 Seat cushion angle adjustment
0087 Seat suspension adjustment
006E Seat suspension lock
i Depending on the seat model, some
adjustments may not be available.
X To adjust the seat fore-and-aft
position: pull lever 0046 up.
X Slide the seat forwards or back until you
can depress the pedals.
X Release lever 0046.
X Slide the seat forwards or back until you
hear it engage.
X To adjust the seat backrest: turn
handwheel 008A forwards.
The seat backrest moves to a vertical
position.
X Turn handwheel 008A towards the rear.
The seat backrest tilts towards the rear.
X To adjust the seat height: press or pull
lever 0088 repeatedly
until
you have reached
the desired seat height. X
To adjust the seat cushion angle: turn
handwheel 0086 forwards.
The front of the seat cushion is lowered.
X Turn handwheel 0086 towards the rear.
The front of the seat cushion is raised.
i The lumbar
support

allows you to use the
backrest to increase the support provided
to the lumbar spine.
When the lumbar support is correctly
adjusted, it reduces strain on your back
while driving.
X To adjust the lumbar support: turn
handwheel 0047 upwards.
This increases the support provided to the
lumbar region.
X Turn handwheel 0047 down.
This reduces the support provided to the
lumbar region.
The seat suspension must be adapted to your
body weight.
Adjust

the seat suspension only
while the seat is unoccupied.
X To adjust the seat suspension: take your
weight off the seat.
X Use handwheel 0087

to select the body
weight (between 40

and 120 kg) for optimal
seat suspension.
The seat suspension will become more rigid
the higher you set the weight. It will then
not move as far.
If the seat moves up and down frequently and
to a great

extent, you can lock the seat in the
lower movement range..
X To engage the seat suspension lock:
turn handle 006E downwards.
When it next moves, the seat will lock in
position.
i The seat
suspension

lock will only engage
if your body weight equals or exceeds the
weight selected for the seat suspension.
X To release the seat suspension lock:
turn lever 006E upwards.
The seat can

now move up and down again.64
Seats
Controls

Swiveling front seats
G
Warning
Do not start the engine unless the driver's and
co-driver's seats are facing in the direction of
travel and are locked in position. Only adjust
the seats when the vehicle is stationary and
the parking brake is applied. You could
otherwise lose control of the vehicle as a
result of sudden seat movements and thereby
cause an accident.
The safety systems only work when the
driver's and co-driver's seats are facing in the
direction of travel.
The driver's seat and co-driver's seat can be
rotated through 180°.
The seats engage when facing in the direction
of travel as well as when facing in the opposite
direction and also engage at an angle of 50°
to the door.
! When rotating the seats, make sure that
there is sufficient space to do so.
Move the seat forward or back first. This
will help to avoid contact with other parts
of the interior.
Push the handbrake lever down to the stop.
The parking brake or handbrake lever could
otherwise be damaged.
i Always slide the co-driver's seat forwards
before rotating it (Y page 64).
X Make sure that the parking brake has been
engaged and that the handbrake lever has
been pushed down to the stop
(Y page 112).
X Adjust the steering wheel to provide the
necessary space to rotate and adjust the
driver's seat ( Y
page 69). G
Warning
When releasing and rotating the seats, make
sure that you do not trap yourself or others.
Never place your hands under the seat or in
the vicinity of moving parts. Seat release (example co-driver's seat)
X
To rotate the seat: push lever 0046 on the
rear of the seat towards the center of the
vehicle and
slightly rotate the seat inwards.
The swiveling mechanism is now released.
X Release lever 0046.
X Rotate the seat inwards to the desired
position. G
Warning
When the seat is facing in the opposite
direction to the direction of travel and has
been moved to the rearmost position, you
could knock against the exposed frame and
be injured.
Therefore, always move the seat to a central
position above the seat base when leaving it
unoccupied. Inform others traveling with you
of this risk.
Twin co-driver's seat Seats
65Controls Z

X
To fold the seat cushions forwards: lift
the seat cushion out of front
anchorage 0046.
X Pull the seat cushion forwards slightly and
out of rear anchorage 0047.
X Fold the rear edge of the seat cushion up.
i You can stow
various articles in the space
under the twin co-driver's seat.
X To fold the seat cushion back: fold down
the seat cushion by the rear edge.
X Slide the seat cushion under the seat
backrest into rear anchorage 0047

.
X Push down on the seat cushion at the front
until it engages in front anchorage 0046. Rear bench seat
G
Warning!
The unlocking levers at the foot of the rear
bench seat must lie parallel to the vehicle
floor. You may only install a rear bench seat
with two seats on the driver's side.
Information about this can be found at any
authorized Sprinter dealer.
The integral seat

belts can only protect you as
intended if you correctly install the prescribed
rear bench seats. For this reason, have a rear
bench seat with four seats installed only at a
qualified specialist workshop, e.g. an
authorized Sprinter dealer.
Keep the mounting shells of the bench seats
on the floor free from dirt and other objects.
The secure engaging of the locks is
guaranteed only in this way.
For safety reasons, have bench seat mounting
shells retrofitted only at an authorized
Sprinter dealer.
i Do not exceed the maximum permissible
number of seats for models registered as
passenger vehicles.
! For safety reasons, the rear bench seat
with four seats must be installed or
removed only at a qualified specialist workshop, e.g. an authorized Sprinter
dealer.
Removing two-seat or three-seat rear
benches The locking lever is located on the feet
underneath the bench seat.
0046
Lever
X Turn all levers 0046 for the bench seat fully
upwards.
The rear bench seat moves back into the
seat mounting recesses on the vehicle
floor.
X Lift the rear bench seat upwards out of the
seat mounting recesses.66
Seats
Controls

Installing two-seat or three-seat rear
benches
X
Observe the prescribed installation
position of the bench seat.
Install the two-seat rear bench only on the
driver's side. 0046
Lever
0047 Seat mounting recesses
X Examine seat mounting recesses 0047 on
the
vehicle floor.
Seat mounting recesses 0047
must be kept
free from dirt and foreign objects.
X Position the rear bench seat in the direction
of travel in seat mounting recesses 0047.
X Slide the rear bench seat forwards until you
hear the locking mechanisms engage.
X Check levers 0046 on the feet of the bench
seat.
All levers 0046 must be flush to the vehicle
floor. Folding seat
Folding seat (example with partition sliding door)
G
Warning
When folding down the seat cushion, make
sure that nobody can become trapped.
If the key

is inserted in the lock of the partition
sliding door the risk of injury to the co-driver
in the case of steering movements and in the
event of an accident is increased.
Remove the key of the partition sliding door
before using the folding seat.
X Remove key 0046 from the partition sliding
door.
X Fold seat cushion 0047 down or up.
The seat cushion is held in the
corresponding position. Head restraints
G
Warning
Only drive with the head restraints installed
and adjusted correctly. You could otherwise
suffer serious or fatal injuries in the area of
the upper spinal column.
Adjust your head restraint so that its upper
edge is at the same level as the top of your
head. The back of your head should be as
close as possible to the head restraint when
relaxed, so that your head can be properly
supported in the event of an accident.
The head restraint must be engaged in a
detent. Seats
67
Controls Z

Adjusting the head restraints
0046
Release button
0047 Height adjustment
008A Angle adjustment (luxury head restraints
only)
X To raise: pull the head restraint up to the
desired position.
X To lower: press release button
0046 and slide
the head restraint down to the desired
position.
X To adjust the angle: hold the head
restraint by the

lower edge and tilt it to the
desired position.
Removing the head restraints X
Pull the head restraint up to the stop.
X Press release button 0046 and pull out the
head restraint.
Installing the head restraints !
Install the head restraints with the front
side facing forwards (luxury head
restraints).
X Insert the head restraint so that the rod
with the detents is on the left.
X Push the head restraint down until it
engages. Armrests
X
To set the armrest angle: fold the
armrest
upwards 0047 to an angle of more than 45°.
The armrest is released.
X Fold the armrest forwards 008A to the stop.
X Slowly fold the armrest upwards to the
desired position.
X To fold the armrest up: fold the armrest
upwards 0046 to an angle of more than 90°. Seat heating
G
Warning!
Repeatedly setting the seat heating to level
3 may result in excessive seat temperatures.
The health of passengers that have limited
temperature sensitivity or a limited ability to
react to excessively high temperatures may
be affected or they may even suffer burn-like
injuries. Therefore, do not use seat heating
level 3 repeatedly.68
Seats
Controls