MERCEDES-BENZ SPRINTER 2011 MY11 Operator’s Manual

G
Warning
Never switch off ASR when you see the
0067 warning lamp
flashing in the instrument
cluster. In this case proceed as follows:
R when driving off, apply as little throttle as
possible.
R while driving, ease off the accelerator
pedal.
R adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid. ESP ®
cannot
prevent accidents resulting from excessive
speed.
If, taking tires, cargo load and gradient into
consideration, the surface driven on still
provides insufficient traction, you may
experience difficulties in pulling away despite
ASR.
Vehicles without steering-wheel buttons:
the 003D indicator lamp in the instrument
cluster lights up when you switch on the
ignition. It goes out when the engine is
running.
Activating/deactivating ASR G
Warning
ASR should
not be switched off during normal
driving other than in the circumstances
described below. Deactivating

the system will
reduce vehicle stability in driving maneuvers.
Do not switch off ASR when a spare wheel is
mounted.
ASR is activated automatically when the
engine is running.
It may be best to deactivate ASR briefly in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel If you deactivate ASR:
R
the engine's torque

is no longer limited and
the drive wheels can spin. The spinning of
the wheels results in a cutting action, which
provides better grip.
R brake intervention will continue to improve
traction where a drive wheel begins to spin,
e.g. if only the side of the road is slippery.
The wheel will be braked to increase
traction under such circumstances.
R active brake intervention by ESP ®
to
increase driving stability remains active. G
Warning
Even with ASR deactivated, ESP ®
remains
active and continues to perform brake
interventions where this is necessary to
improve driving stability. The 0067 warning
lamp flashes.
With ASR deactivated, there is an increased
risk of your vehicle's brake system
overheating and suffering damage due to
prolonged application. A

hot brake system will
also result in increased stopping distance.
Therefore, only deactivate ASR when
absolutely necessary. X
Press button 0046
.
When ASR is

deactivated, the 0067 warning
lamp in the instrument cluster lights up. Driving safety systems
49
Safety Z

ESP
®
(Electronic Stability Program) G
Warning
Observe "Important safety notes"
(Y page 47).
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to help stabilize
the vehicle. If

necessary, the engine output is
also modified to help keep the vehicle on the
desired course within physical limits. ESP ®
assists the driver when pulling away on wet
or slippery roads. ESP ®
can also help stabilize
the vehicle during braking.
If ESP ®
intervenes, the 0067 warning lamp
flashes in the instrument cluster. G
Warning
If the 009E

indicator lamp remains lit, ESP ®
is
not available due to a malfunction. Vehicle
stability in standard driving maneuvers is
reduced.
Adapt your speed and driving style to the
prevailing road conditions and to the non-
operating status of ESP ®
.
If ESP ®
is malfunctioning, the engine output
may be reduced.
! Only operate the vehicle for a maximum
of ten seconds on a brake test
dynamometer. Switch off the ignition.
Application of the brakes by ESP ®
may
otherwise destroy the brake system.
! Do not operate the vehicle on a
dynamometer

(e.g. for a performance test).
If you would like to operate the vehicle on
a dynamometer, consult an authorized
Sprinter Dealer beforehand. The drive train
or brake system could otherwise be
damaged.
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly. 50
Driving safety systems
Safety

Vehicle equipment ..............................
52
Opening and closing ...........................52
Anti-theft systems .............................. 61
Seats .................................................... 63
Steering wheel .................................... 69
Mirrors ................................................. 69
Instrument cluster ..............................70
On-board computer without steer-
ing wheel buttons ............................... 72
On-board computer with steering
wheel buttons ..................................... 74
Power supply ....................................... 87
Lighting ................................................ 88
Good visibility ...................................... 94
Climate control .................................... 97
Driving and parking .......................... 108
Brakes ................................................ 112
Automatic transmission ................... 113
Driving the vehicle ............................116
Driving systems ................................ 117
Features ............................................. 128
Communications ............................... 133 51Controls

Vehicle equipment
i Diese Betriebsanleitung beschreibt alle
Modelle, Serien- und
Sonderausstattungen
Ihres Fahrzeugs, die zum Zeitpunkt des
Redaktionsschlusses dieser
Betriebsanleitung erhältlich waren.
Länderspezifische Abweichungen sind
möglich. Beachten Sie, dass Ihr Fahrzeug
nicht mit allen beschriebenen Funktionen
ausgestattet sein könnte. Dies betrifft auch
sicherheitsrelevante Systeme und
Funktionen. Opening and closing
Vehicle key
The vehicle comes equipped with 2 or 4
remote controls with an integrated folding
key, or 4 keys.
You must have

any keys that are not delivered
with the vehicle programmed before use.
Further information can be obtained at any
authorized Sprinter Dealer.
Always take the key with you when leaving the
vehicle, even if you are only leaving it for a
short time.
Information on unlocking and locking the
vehicle with a key can be found in the
"Locking/unlocking the vehicle using the
remote control with integrated key"
(Y page 54) G
Warning
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be

severely or even fatally injured
by prolonged exposure to intense heat or
cold. If children open a door, they could:
R
injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing
vehicle
R severely injure themselves

by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. Key with remote control
The vehicle comes

equipped with two or four
remote controls with an integrated folding
key, which are referred to simply as key in this
manual. You must have any keys that are not
delivered with the vehicle programmed
before use. Further information can be
obtained at any authorized Sprinter Dealer.
The key's remote control conforms to the
FCC regulations (part 15) and the Canadian
Industrial Standard RSS-210 and has a range
of up to 32 ft (10 m).
The key's remote control locks/unlocks the
driver's door and/or the vehicle centrally, if
set at the factory:
R the driver's and the co-driver's door
R the sliding doors
R the rear doors
i If the driver's or co-driver's door is not
closed, the corresponding door is not
locked. If a sliding door or a rear door is not
closed properly, none of the rear doors are
locked.
If there is a key is in the ignition lock, the
remote control is inoperative. Always observe
the turn signal flashing sequence and check
the door locking knobs when locking/
unlocking the vehicle. G
Warning
Do not leave children unsupervised in the
vehicle, even if they are secured in a child 52
Opening and closing
Controls

restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could
be
severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing
vehicle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. Remote control with an integrated folding key
0046
0042 To unlock the sliding doors and the
rear door
0047 0036
To unlock the driver's door only or
the vehicle centrally
008A 0037 To lock the vehicle centrally
0088 Key release button
0086 Battery check lamp
! Do not expose the key to high levels of
electromagnetic radiation since this could
interfere with the operation of the key.
Protect the key from moisture to prevent
malfunctions.
i To prevent vehicle theft, you should only
use the remote control in the immediate
vicinity of the vehicle. You can also unlock the driver's door and
the rear door using the folding key
(Y page 54).
Checking the batteries X
Press the 00360037 button
for
longer than
two seconds.
If the battery indicator lamp 0086 lights up
briefly, the batteries in the remote control
still have sufficient charge. Otherwise,
change the batteries immediately
(Y page 246).
i When you are testing the batteries and
your vehicle is within the range of the
remote control, the vehicle is unlocked/
locked each time you operate the
respective button.
Unlocking/locking the vehicle using
the remote control X
To unlock the driver's door: press the
0036
button.
The turn signals flash once. The anti-theft
alarm system (ATA) is deactivated.
X To unlock the sliding doors and rear
door: press the 0042 button.
The turn signals flash once.
X To unlock centrally: unlock the driver's
door.
X Press the 0036 unlocking button again
within two seconds.
The turn signals flash once.
i Cargo vans and crew vans only: if you
unlock the vehicle

using the remote control
and do not open a door within 40 seconds,
the vehicle is automatically relocked.
X To lock centrally: press the 0037 locking
button.
The turn signals

flash three times when the
drive authorization system or the Anti-Theft
Alarm system (ATA) is activated and all the
doors are closed.
i Make sure that the locking knobs have
dropped down. Opening and closing
53
Controls Z

Locking the vehicle using the folding
key
You can also unlock/lock the driver's door
and the rear door using the folding key.
Driver's door
Rear door
004A
To lock
004B To unlock
X To unlock the driver's or rear door: press
the key release button on the remote
control.
The key folds out.
X Slide the key into the door lock as far as it
will go and turn to position 004B.
The door is unlocked.
i The Anti-Theft Alarm system (ATA) is
triggered when you open the vehicle using
the folding key.
The alarm can be disabled in the following
ways:
X Press 0036
or 0037
on the remote control.
or
X Insert the key into the ignition lock. X
To lock the vehicle: lock all doors except
the driver's door

and, if necessary the rear
door, from inside. To do this, press down
the door locking buttons.
X Press the key release button on the remote
control.
The key folds out.
X Insert the key into the door lock of the rear
door as far

as it will go and turn to position
004A.
The rear doors are locked.
X Insert the key into the door lock of the
driver's door as far as it will go and turn to
position 004A.
The driver's door is locked. Central locking
Safety notes You can open a locked door from the inside
at any time.
G
Warning
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be

severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing
vehicle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. 54
Opening and closing
Controls

Locking and unlocking manually
Using the central locking button, you can
centrally lock/unlock
either
the entire vehicle
or just the sliding doors and rear doors from
the inside. X
To lock/unlock the entire vehicle: press
upper section 0046 of the central locking
button when the doors are closed.
When the entire vehicle is locked, the
indicator lamp in

the central locking button
lights up.
i If the key is in position 0 or no longer in
the ignition lock, the indicator lamp in the
central locking button remains lit for five
seconds.
X To lock/unlock the sliding doors and
rear doors: press lower section 0047 of the
central locking button when the doors are
closed.
When the sliding doors and rear doors are
locked, the indicator lamp in the central
locking button lights up.
Automatic locking General notes
The vehicle locks automatically as standard
once a speed of 9 mph (15 km/h) has been
reached. Depending on the vehicle's
equipment, the doors may be locked
automatically once the ignition is switched
on. You can find out more about the
automatic locking
mechanism

of your vehicle
at any authorized Sprinter Dealer. i
When the automatic

locking when driving
function is activated, there is a risk of being
locked out if the vehicle is being pushed or
towed.
For this reason, deactivate the automatic
locking when driving function:
R before pushing the vehicle
R before towing the vehicle
R if you are only leaving the vehicle for a
brief period
If activated, automatic locking is deactivated
when the vehicle is unlocked or locked using
the central locking button.
Automatic locking is reactivated after the
ignition is switched off or a door is opened
with the vehicle stationary.
Activating automatic locking when
driving
X Turn the key to position 1 or 2
in the ignition
lock when the doors are closed.
X For the entire vehicle: press the upper
section 0046 of central locking button until
the indicator lamp in the button flashes
twice.
X For the sliding doors and rear doors
only: press lower

section 0047 of the central
locking button until the indicator lamp in
the button flashes four times. Opening and closing
55
Controls Z

Deactivating automatic locking when
driving
X
Turn the key to position 1 or 2 in the ignition
lock when the doors are closed.
X For the entire vehicle: press upper
section 0046 of central locking button until
the indicator lamp in the button flashes
twice.
X For the sliding doors and rear doors
only:
press lower section 0047 of the central
locking button until the indicator lamp in
the button flashes twice. Ignition lock
005D
To insert/remove the key, to lock the
steering wheel
004A To unlock the steering wheel, power
supply for some consumers (e.g. the
radio)
004B To switch on the ignition, power supply for
all consumers preglow and drive position
004C To start the engine
i To unlock the steering wheel, move the
steering wheel slightly while turning the key
to position 1.
On vehicles with a battery isolating switch,
you must first switch on the electrical
system (Y page 87). Driver's door and co-driver's door
G
Warning
Make sure that nobody can become trapped
as you close and open the doors. Exercise
particular care, especially if children are near
the vehicle.
Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the doors.
You could otherwise cause injury to yourself
and others.
You can open the driver's or co-driver's door
from the inside at any time, even if it is locked. X
Pull door handle 0046.
Locking knob 0047 pops up.
The door opens. Sliding door
General notes G
Warning
Make sure that nobody can become trapped
as you close and open the doors. Exercise
particular care, especially if children are near
the vehicle.
Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the doors.
You could otherwise cause injury to yourself
and others. 56
Opening and closing
Controls

G
Warning
If the vehicle is parked on an incline, the
sliding door may move of its own accord if it
is open but
not engaged. You and others could
then become trapped.
Make sure that the sliding door is engaged in
the active retainer.
The sliding door is equipped with an active
retainer, which engages the door at the end
stop when opened.
i You can also lock the sliding door in place
around halfway when opening/closing. If
you do this, the door does not have to be
opened fully when getting into or out of the
vehicle. The intermediate detent does not
fully engage the sliding door. Opening/closing the sliding door from
the outside
X
To open: pull door handle 0046
to open the
sliding door.
X Slide the sliding door by handle 0046 back
to
the stop.
X Check the sliding door detent.
The sliding door must be engaged.
X To close: pull

door handle 0046
in the "close
door" direction, to release the sliding door
from the detent.
X Holding door handle 0046, slide the door
firmly towards the front until it engages. Opening/closing the sliding door from
the inside X
To unlock: pull locking knob
0088 upwards.
Only this sliding door unlocks. All other
doors that were previously locked remain
locked.
X To open: press button 0047 to open the
unlocked sliding door.
X Slide the sliding door by handle 008A back
to
the stop.
X Check the sliding door detent.
The sliding door must be engaged.
X To close: slide the sliding door firmly
forwards by handle 008A

until it engages.
X To lock: press locking knob 0088 down.
Only the sliding door is locked. All other
doors that were previously unlocked
remain unlocked.
Electrical closing assist If your vehicle is fitted with electrical closing
assist, you
will

require less force to close the
sliding door. G
Warning
Make sure that nobody can become trapped
as you close the sliding door.
If there is a risk of entrapment, pull the
outside door handle

or press the button on the
inside door handle and open the door. Rear doors
You can lock

the rear doors at an angle of 90°,
180° and 270°. Always make sure that the
open rear door is correctly engaged in the
detent.
! Make sure that there is sufficient
clearance when opening the rear doors.
You could otherwise damage the vehicle
and objects in close range of the rear doors. Opening and closing
57
Controls Z

G
Warning
Always make sure that there is sufficient room
for approaching traffic when opening the rear
doors and that nobody can become trapped.
You could otherwise injure yourself or others
by opening the rear doors. G
Warning
If you open the rear doors to 90° (detent
position), the rear lamps are no longer visible.
The vehicle is no longer sufficiently visible
from the rear and will only be recognized as
an obstacle at a late stage by other road
users. This could lead to an accident.
Therefore, in such a situation, ensure that the
vehicle is visible from the rear according to
the respective national regulations, e.g. with
a warning triangle.
Opening the rear doors from the outside Opening the right-hand rear door
X
Pull handle 0046.
X Swing the rear door to the side until it
engages. Opening the left-hand rear door X
Make sure that the right-hand rear door is
open and engaged.
X Pull release handle 0046 in the direction of
the arrow.
X Swing the rear door to the side until it
engages.
Opening the rear doors to an angle of
180° or 270° i
Vehicles with 270° pivoting rear doors:
If you prefer to keep door retainer 0046
out
of the loading area when loading the
vehicle, you can swivel it 180° against the
spring

force and onto the door and engage
it. The door retainer remains in this position
and will not swivel back to its original
position.
Before closing the door, release door
retainer 0046 from the detent and return it to
its original position. 58
Opening and closing
Controls