engine oil MERCEDES-BENZ SPRINTER 2013 MY13 Operator’s Manual

Problems with the transmission
Problem Possible causes/consequences and
0004 Solutions
The transmission
malfunctions when
shifting gear. The transmission is losing oil.
X
Have the transmission checked immediately at a qualified
specialist workshop. The acceleration
characteristics have
deteriorated
noticeably.
The transmission does
not shift. The transmission is in emergency mode.
It is only possible to shift into second gear or reverse gear
R.
X Stop the vehicle.
X Depress the brake pedal.
X Move the selector lever to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Depress the brake pedal.
X Move the selector lever to position Dor R.
In position D, the transmission shifts into second gear; in
position R, the transmission shifts into reverse gear.
X Have the transmission checked immediately at a qualified
specialist workshop. Releasing the parking lock manually
X
Apply the parking brake.
X Remove cover 0005. X
Slide implement 0006as far as it will go into
the opening.
X Push the implement in and simultaneously
move the selector lever out of position P.
The selector lever lock is released. You can
now move the selector lever freely again
until it is returned to position P.
X Remove implement 0006.
X Re-install cover 0005.
In the event of a malfunction, it is possible to
manually release the selector lever from the Automatic transmission
141Driving and parking Z

listed here on the inside title page. Details can
be found in the Maintenance Booklet. Short journey
! If the vehicle is predominantly used for
short-distance driving, this could lead to a
malfunction in the automatic cleaning
function for the diesel particle filter. As a
result, fuel may accumulate in the engine
oil and cause engine failure.
Therefore, if you mainly drive short
distances, you should drive on a highway or
on rural roads for 20 minutes every
310 miles (50 0km). This ensures sufficient
regeneration of the diesel particle filter.
Therefore, if you mainl ydrive short distances,
drive on a freeway or an inter-urban road for
20 minutes every 300 miles (500 km). This
facilitates the diesel particl efilter's burn-off
process. Speed limiter
G
WARNING
Exceeding the stated tir eload-bearing
capacity and the approved maximum speed
could lead to tire damage or the tire bursting.
There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must find out about the
maximum speed of the vehicle and the
resulting permissible maximum speed of the
tires (tire and tire pressure). In particular, also
observe the tire approval regulations for each
country.
You must not exceed the speed limit for the
tires listed in the tire pressure tables. You can
find information on tire pressures in the
"Wheels and tires" section (Y page 278).You can permanently limit the maximum
speed of your vehicle to 75 mph (120 km/h).
We recommend that you use an authorized
Sprinter Dealer for the programming of the
maximum speed.
Before overtaking, take into consideration
that the engine speed limiter prevents the
speed increasing beyond the programmed
maximum speed. Driving abroad
Service An extensive network of authorized Sprinter
Dealers is also at your disposal when you are
traveling abroad. Nevertheless, please bear
in mind that service facilities or replacement
parts may not always be immediately
available. You can obtain
alist of workshops
at any authorized Sprinter Dealer.
Fuel In some countries, only fuels with a higher
sulfur conten
tare available.
Unsuitable fuel can cause engine damage.
You will find information on fuels in the
"Service products and capacities" section
(Y page 317).
Low-beam headlamps If you are traveling in countries where
vehicles are drive
nonthe opposite side of the
road to that in which the vehicle is registered,
you will need to:
R have the halogen headlamps partially
masked
R have the Bi-Xenon headlamps set to
symmetrical low beam
This prevents glare to oncoming traffic and no
longer illuminates the edge of the road to the
same height and distance.
Have the headlamps masked or adjusted at a
qualified specialist workshop before you Driving tips
149Driving and parking Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Important safety notes
G
WARNING
If you are driving and reach through the
steering wheel to operate the adjustment
knob, you could lose control of the vehicle.
There is a risk of an accident and injury.
Only operate the adjustment knobs when the
vehicle is stationary. Do not reach through the
steering wheel when driving. G
WARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipment when the traffic
situatio npermits .Ifyou are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary. G
WARNING
If the instrument cluster has failed or
malfunctioned, you may not recognize
function restrictions in systems relevant to
safety. The operating safety of your vehicle
may be impaired. There is a risk of an
accident. Drive on carefully. Have the vehicle checked
at a qualified specialist workshop
immediately.
If uncertainties regarding the operating safety
of the vehicle arise when continuing the
journey, stop the vehicle, paying attention to
road and traffic conditions.
You must observe the legal requirements for
the country in which you are currently driving
when operating COMAND. Instrument cluster
Overview
0005
Instrument cluster on vehicles without
steering wheel buttons
0006 Instrument cluster in vehicles with
steering-wheel buttons
0026 000E/000F adjustment button, 0004menu
button, 0007reset button, 0012service button
(engine oil level check)
You will find a full overview of the instrument
cluster in the "At a glance" section
(Y page 33).
The display in the instrument cluster is
activated when you:
R open the driver's door
R turn the key to position 2in the ignition lock 176
Instrument clusterOn-board computer and displays

Menus in the on-board computer
Overview If you wish to exit a menu and go to the
standard display:
X Press the 0004menu button for longer than
one second.
Or
X Do not press any button for 10 seconds.
The display accepts the changed settings.
Using the 000E,000F,0004or0007 adjustment
buttons, you can select the following
functions:
R Calling up the service due date
(Y page 249)
R Checking the oil level (Y page 242)
R Preselecting/setting the auxiliary heating
switch-on time ( Ypage 119)
R Tire pressure monitor (Y page 281)
R Setting the time (Y page 179)
R Setting daytime running lamp mode
(Y page 179)
Setting the time X
Turn the key to position 2in the ignition
lock.
X Press the 0004menu button repeatedly until
the hours figure flashes.
X Press the 000Eor000F button to set the hour.
X Press the 0007reset button.
The minute display flashes.
X Press the 000Eor000F button to set the minute.
i If you keep the 000Eor000F button pressed,
the value will change continuously.
Setting daytime running lamp mode For safety reasons, it is only possible to
change this setting when the vehicle is
stationary. The factory setting is
On in
countries in which daytime running lamp
mode is mandatory. X
Turn the key to position 2in the ignition
lock.
X Press the 0004menu button repeatedly until
the 0004 indicator lamp flashes and the
on or
OFF message appears in the display.
X Press the 000Eor000F button to activate or
deactivate daytime running lamp mode.
If you have activated daytime running lamp
mode and the light switch is set to 000C, the
following light up automatically when the
engine is running:
R Parking lamps
R Low-beam headlamps
R Tail lamps
R License plate lamp
i USA only:
If you turn the light switch to 000Bor
0004, the corresponding light switches on.
If you turn the light switch to 0007, daytime
running lamp mode stays switched on.
Canada only:
If you turn the light switch to 0004, the low-
beamh eadlamps switch on. If you turn the
light switch to 000Bor0007, daytime
running lamp mode stays switched on. On-boar
dcomputer (vehicles without steering wheel buttons)
179On-board computer and displays Z

Menu Overview
Diagrams This is whatt
he displays look like when you scroll through the menus.
Generic terms On Sound 5/Audio 20, the on-board
computer always shows the
AUDIOandTEL
(telephone) menus in English. This is the case
even if a different language is selected for the
display. Operation
0005
Operation menu (Y
page 181)
R Standard display
R Calling up the service due date
(Y page 249)
R Tire pressure monitor
(Y page 281)
R Checking the engine oil level
(Y page 242) 0006
Audio menu (Y
page 182) 0026
Message memory menu
(Y
page 193) 0025
Settings menu (Y
page 183) Operation
0023
Trip computer menu (Y
page 189) 0024
Telephone menu (Y
page 190) i
The generic terms in the tabular overview
should make orientation easier for you.
However, they are not always shown on the
display. Operation menu
Overview You can select the following functions in the
Operation
menu by pressing the 0001or
0009 buttons on the steering wheel:
R Displaying the trip odometer and odometer
(standard display) (Y page 182)
R Displaying the coolant temperature
(Y page 182) On-board computer (vehicles with steering wheel buttons)
181On-board computer and displays Z

Display messages Possible causes/consequences and
0004 Solutions
001D
Engine
oil Add 1.0
quart(Canada: 1.0
liter) The oil level is too low.
X
Chec kthe oil level the next time you refuel (Y page 242), and
add oil. 001D
Engine oil level
Not when eng.
running You want to check the oil level even though the engine is running.
X
Switch off the engine.
X Check the oil level (Y page 242).001D
Engine oil level
Reduce oil level You have added too much engine oil. There is a risk of damaging
the engine or catalytic converter.
X
Check the oil level.
X If the oil level is too high: have the engine oil extracted at the
next qualified specialist workshop.
X If the oil level is correct: have the malfunction rectified at the
next qualified specialist workshop. 001D
Engine oil level
Stop, turn engine
off There is not enough or no oil in the engine. There is a danger of
engine damage.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the oil level with the oil dipstick (Y page 243).
X If the engine oil level is correct: have the malfunction rectified
immediately at a qualified specialist workshop.
X If the engine oil level is too low: have the vehicle towed to a
qualified specialist workshop. 001D
Oil sensor Visit
workshop There is a malfunction in the engine oil level display.
X
Have the vehicle checked immediately at a qualified specialist
workshop. 206
Display messagesOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
0008
The red 0008
warning lamp
does not go out
approximately
4s econds after
the ignition is
switched on, or
it lights up again. The restraint systems have malfunctioned.
G WARNING
If SRS is malfunctioning, individual systems could be triggered
inadvertently or might not be triggered at all in the event of an
accident.
There is an increased risk of injury and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0010
The red battery
indicator lamp is
lit while the
engine is
running. The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the poly-V-belt.
X If the poly-V-belt is torn: do not continue driving. Consult the
nearest qualified specialist workshop.
X If the poly-V-belt is not damaged: have the vehicle checked as
soon as possible by a qualified specialist workshop. 0010
The red battery
indicator lamp is
lit while the
engine is
running. The battery is faulty.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not continue driving under any circumstances.
X Consult a qualified specialist workshop. 0005
The yellow brake
pad wear
indicator lamp is
lit after the
engine is started
or while the
vehicle is in
motion. The brake pads/linings have reached their wear limit.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Have the brake pads/linings replaced as soon as possible at a
qualified specialist workshop. 001D
The yellow
engine oil level
warning lamp is
lit after the
engine is started
or while the
vehicle is in
motion. The oil level has dropped to the minimum level.
X
Check the engine for oil loss.
X If oil loss is detected: consult a qualified specialist workshop
immediately.
X If no oil loss is detected: chec kthe oil level and add engine oil
(Y page 243). 214
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
001D
The yellow
engine oil level
warning lamp
flashes and the
warning buzzer
sounds after the
engine is started
or while the
vehicle is in
motion. On vehicles with a diesel engine, the oil level display additionally
appears in the display, e.g.
– 2.0 qts (Canada:
– 2.0 ltr ).
There is not enough or no oil in the engine.
There is a danger of engine damage.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the oil level with the oil dipstick (Y page 243).
X If the engine oil level is correct: have the malfunction rectified
immediately at a qualified specialist workshop.
X If the engine oil level is too low: have the vehicle towed to a
qualified specialist workshop. 001D
The yellow
engine oil level
warning lamp
lights up and the
warning buzzer
sounds after the
engine is started
or while the
vehicle is in
motion. The engine oil level is above the maximum level.
There is a risk of damaging the engine or catalytic converter.
X Check the oil level.
X If the oil level is too high: have the engine oil extracted as soon
as possible at a qualified specialist workshop.
X If the oil level is correct: have the malfunction rectified as soon
as possible at a qualified specialist workshop. 001D
On vehicles with
a diesel engine,
the yellow
engine oil level
warning lamp
lights up
repeatedly
during the
journey. There is a malfunction in the engine oil level display.
X
Have the vehicle checked immediately at a qualified specialist
workshop. 001A
The yellow
coolant level
warning lamp
lights up while
the engine is
running. The coolant level is too low.
Never run the engine if the coolant level is too low. The engine
could overheat and be damaged.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Switch off the engine and let it cool down.
X Add coolant and be sure to observe the warning notes
(Y page 244).
X If you need to add coolant frequently, have the engine cooling
system checked at a qualified specialist workshop. Indicator and warning lamps in the instrument cluster
215On-board computer and displays Z

X
Secure the vehicle to prevent it from rolling
away.
X Pull release handle 0005on the hood.
The hood is released. X
Reach into the gap and push grip 0006on the
hood catch upwards. X
Swing the hood upwards unti lsuppor tstrut
0026 engages and the hood is supported.
Closing the hood G
WARNING
If the hood is unlatched, it could tip forward
during rapid deceleratio nofthe vehicle and
hit persons or objects within its path. There is
a risk of an accident and injury.
Therefore, always make sure that the hood is
closed and locked completely before driving
off. If the hood is not locked and you are already
driving at walking pace:
R
the yellow 0004indicator lamp in the
instrumentc luster goes on for vehicles
without steering-wheel buttons.
R the 0004 Hood open display appears for
vehicles with steering-wheel buttons.
! When you press the support strut back,
make sure that you do not press it against
the detent position and cause it to bend.
! Do not use your hands to push the hood
down. You could damage it otherwise.
X Lift the hood slightly.
X Press support strut 0026towards the back.
X Lower the hood and allow it to fall with
momentum fro maheight of approximately
1 ft (30 cm).
The hood locks audibly.
X Check that the hood is correctly locked.
If the hood can be raised slightly, it is not
properly engaged.
i If the hood is not correctly engaged, open
the hood again. Let the hood fall with a little
more momentum. Overview of the engine compartment
0005
Coolant expansion tank cap
(Ypage 244)
0006 Diesel Exhaust Fluid (DEF) filler neck
cap 3
(Y page 143)
0026 Engine oil filler neck cap (Y page 242)
3 Only on Cargo Vans/Passenger Vans. Engine compartment
241Maintenance and care Z

0025
Brake fluid expansion tank cap
(Ypage 245)
0023 Washe rfluid reservoir cap (Y page 246)
Regularly chec kthe fluid level and the
assembly for leaks. If you detect fluid loss,
e.g. oil flecks on the vehicle parking space,
consult a qualified specialist workshop
immediately. Engine oil
General notes !
Engine oil gets dirty in the course of
operation and its quality and volume are
gradually diminished. Regularly check the
oil level, and top up or have it replaced as
needed.
Observe the information on engine oils and oil
consumption in the "Technical data" section
(Y page 321).
You can check the oil level in the engine:
R on the display of the on-board computer
R with the oil dipstick
Checking the oil level shown in the
display If at extremely low temperatures no engine oil
level is displayed after
5minutes, repeat the
engine oil level chec kafter another
5 minutes.
If an oil level reading is still not displayed,
check the engine oil level with the dipstick.
Have the oil level display checked at a
qualified specialist workshop.
Only check the oil leve lwhen the engine is at
normal operating temperature.
X Park the vehicle on a level surface.
X Switch off the engine.
X Wait for five minutes.
X Turn the key to position 2in the ignition
lock.
The display is activated. X
Vehicles without steering wheel
buttons: press the 0004menu button on the
instrument cluster (Y page 33) repeatedly
until the display shows the 0015symbol.
The --:-- display message appears in the
display while the engine oil level
measurement is running.
X Vehicles with steering wheel buttons:
press the 0012service button on the
instrument cluster (Y page 33).
The 001DEngine oil level Measuring
in progress display message appears in
the display while the engine oil level
measurement is in progress.
Display message for vehiclesw ithout
steering-wheel buttons: the display may
show the following messages afte rthe engine
oil level measurement. 0015
Action
OK X
Do not add oil. – 1.0 qts X
Add the amount of oil
shown (Y page 244).
X Check the engine oil level
again after a few minutes. – 1.5 qts
– 2.0 qts
HI The oil level is too high.
X
Have excess oil removed. Measurement units in the display:
R
qts USA only
R ltr Canada only
Display message for vehiclesw ith
steering-wheel buttons: the display may
show the following messages afte rthe engine
oil level measurement. 0015
Action
Engine
oil level
OK X
Do not add oil. 242
Engine compartmentMaintenance and care