electrical MERCEDES-BENZ SPRINTER 2013 MY13 Operator’s Manual

Display messages Possible causes/consequences and
0004 Solutions
Check tire(s)
0001 The pressure of one or more tires has dropped significantly. If the
tire pressure monitor has detected the affected wheel, the wheel
position is also displayed.
X
Stop the vehicle as soo naspossible, paying attention to road
and traffic conditions.
X Check the tires.
X Repairorc hange the wheel if necessary (Y page 302).
X Check the tire pressure and correct it if necessary
(Y page 281).
The display message disappears automatically after driving for
a few minutes with the corrected tire pressure. Warning Tire defect
0001 One or more tires is losing air rapidly.Ift
he tire pressure monitor
has detected the affected wheel, the wheel position is also
displayed.
X Stop the vehicle without making any sudden steering or braking
maneuvers, paying attention to the traffic conditions as you do
so.
X Repair or change the wheel (Y page 302).Vehicle
Display messages Possible causes/consequences and
0004 Solutions
0010
Battery/
Alternator Visit
workshop The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the poly-V-belt.
X If the poly-V-belt is torn: do not continue driving. Consult a
qualified specialist workshop.
X If the poly-V-belt is not damaged: have the vehicle checked as
soon as possible by a qualified specialist workshop. 0001
Electrical Step The electrical step has retracted or extended only partially or not
at all.
X
Make sure there is sufficient free space for the electrical step.
X Open or close the sliding door again.
X If the electrical step still does not extend or retract fully, push
the step in manually (Y page 72). Before stepping out, remind
the passengers that the step is missing. 208
Display messagesOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
000F
The yellow
washer fluid
level indicator
lamp for the
windshield
washer/
headlamp
cleaning system
is lit after the
engine is started
or while the
vehicle is in
motion. The water level is too low.
X
Add washer fluid (Y page 246). 0014
If you turn the
key in the
ignition lock to
position 2, the
red seat belt
warning lamp
lights up for
approximately
6s econds. The warning lamp is to remind you to fasten your seat belt.
X
Fasten seat belt (Y page 48). 0002
When the key is
turned to
position 2in the
ignition lock, the
yellow bulb
warning lamp
lights up. One of the exterior lighting bulbs is faulty, with the exception of
the perimeter lamps and the trailer lighting.
i
Depending on the equipment, the bulb failure indicator can fail
for all lamps with the exception of the turn signal lamps.
X Replace the faulty bulb as soon as possible (Y page 96).0004
The yellow "door
open" indicator
lamp is lit while
driving. The vehicle is moving without all doors or the hood being closed.
X
Close the doors or hood. 0004
The yellow "door
open" indicator
lamp is lit. The electrical step has retracted or extended only partially or not
at all.
X Make sure there is sufficien tfree space for the electrical step.
X Open or close the sliding door again.
X If the electrical step still does not extend or retract fully, push
the step in manually (Y page 72). Before stepping out, remind
the passengers that the step is missing. Indicator and warnin
glamps in the instrument cluster
219On-board computer and displays Z

X
To use the cigarette lighter: turn the key
to position 1in the ignition lock.
X Press in cigarette lighter 0005.
The cigarette lighte rwill pop out
automatically when the heatin gelemen tis
red-hot.
X Pull the cigarette lighter out of the socket
by its handle. 12
Vsocket
! Only use the 12 V socket (25 A) on the
center console for connecting the tire
inflatio ncompressor (Premium tire
sealant). You may otherwise damage the
electrical systems of the vehicle. Socket on the lower section of the center console
0005 12 V socket (25 A)
The 12 Vsockets for accessories are:
R at the bottom of the center console (12 V,
25 A)
R on the inside of the driver's seat frame
(12 V, 15 A) R
in the respective corner trim next to the
rear doors in the passenger compartment
(12 V, 15 A)
R in the cargo compartment next to the left
rear door (12 V, 15 A)
You can use the 12 V sockets (15 A) for
accessories with a maximu mpower
consumption of 180 W. You can connect
accessories with a maximum power
consumption of 300 W to the 12 V socket
(25 A) on the lower section of the center
console.
i The sockets are supplied with power even
when the key is removed from the ignition
lock. If accessories, e.g. a coolbox, remain
connected while the engine is not running,
the battery will discharge. Mobile phone
Important safety notes
G
WARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving
when operating mobile phones.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
You and others can suffer health-related
damage through electromagnetic radiation.
By using an exterior antenna, a possible
health risk caused by electromagnetic fields, 228
Mobile phoneStowing and features

as discussed in scientific circles, is taken into
account. Only have the exterior antenna
installed by a qualified specialist workshop.
We recommend the use of an approved
exterior antenna for operating the mobile
phone. Only in this way can optimal mobile
phone reception quality in the vehicle be
ensured and mutual interference between the
vehicle electronics and mobile phones
minimized.
Observe the legal requirements for each
individual country. Mobile phone pre-installation
The mobile phone pre-installatio nincludes a
hands-free system integrated into the
vehicle. The microphone for the hands-free
system is installed in the overhead control
panel or in the overhead stowage
compartment together with the front interior
light.
In order to use the hands-free system, you will
need a special bracket. The Sprinter
accessories include brackets for various
mobile phone models.
i Mobile phone brackets which are
available from various manufacturers on
the open market are not compatible with
the Sprinter telephone system .You can
recognize suitable holders for your mobile
phone by the imprinted star and the B6
spare part number on the back of the
bracket.
Detailed instructions for use can be found in
the operating instructions for the mobile
phone bracket and in the separate operating
instructions for the mobile phone pre-
installation.
i The mobile phone battery is charged
depending on the condition of charge and
the position of the key in the ignition lock.
The mobile phone display indicates the
charging process. Additional communications
equipment
G
WARNING
Always pay attention to road and traffic
conditions.
Only operate electronic equipment when road
and traffic conditions permit. Bear in mind
that at a speed of only 30 mph (approximately
50 km/h), your vehicle covers about 44 ft
(approximately 14 m) every second.
An avigation system does no tsupply
informatio nonthe load-bearing capacity of
bridges or the overhead clearance of
underpasses.
The driver remains responsible for the safety
of the vehicle at all times.
Observe legal requirements.
Telephones, two-way radios and fax machines
without an exterior antenna could interfere
with the vehicle electronicsa nd thus
compromise the operational safety of the
vehicle. There is an increased ris kofaccident.
Do not use this equipment while the vehicle
is in motion. G
WARNING
You and others may damage your health due
to excessive electromagnetic radiation. By
using an external antenna, the possible health
risks of electromagnetic fields, which are
under discussion among the scientific
community, should be largel yprevented.
Therefore, only have the exterior antenna
installed at a qualified specialist workshop.
You will find information on retrofitting
electrical or electronic equipment in the
“Vehicle electronics” section (Y page 314). Additional communications equipment
229Stowing and features Z

Adding washer fluid
X
Mix the washe rfluid to the appropriate
mixing ratio in a container beforehand.
X Open the hood (Y page 240).
X Pull cap 0005on the washer fluid reservoir
upwards at the tab.
X Add the premixed washer fluid.
X Press cap 0005onto the filler neck until it
engages audibly.
X Close the hood. Fuel system
Draining the fuel filter G
WARNING
Fuel is highly flammable. Improper handing of
fuel creates a risk of fire and explosion.
Avoid fire, open flames ,smoking and creating
sparks under all circumstances. Switch off the
ignitio nand auxiliary heating before carrying
ou tw ork to the fuel system. Always wear
protective gloves. H
Environmental note
Dispose of the water-fuel mixture in an
environmentally responsible manner.
! When the 000Eindicator lamp lights up,
drain the fuel filter with water separator
immediately. Otherwise, the engine may be
damaged. If the
000E indicator lamp in the instrument
cluster goes on, drain the fuel filter with water
separator 0026immediately.
i We recommend that you have this
maintenance work carried out at a qualified
specialist workshop.
X Park the vehicle safely and secure it from
rolling away.
X Switch off the auxiliary heating system .
X Switch off the engine.
X Open the hood (Y page 240).
X Place a suitable receptacle under drain
hose 0005.
X Turn the key to position 2in the ignition
lock.
X Open drain plug 0006immediately until the
water/fuel mixture flows out of drain
hose 0005.
X Screw in drain plug 0006as soon as
approximately 0.2 US qt (0.2 l) of the
water/fuel mixture have been collected.
i The electrical fuel pump halts the flow of
the water/fuel mixture after 30 seconds.
X After draining, turn the key back to
position 0in the ignition lock.
X Dispose of the collected water/fuel
mixture in an environmentally responsible
manner, e.g. at a qualified specialist
workshop.
X Check drain plug 0006.The drain plug must
be closed.
When the engine is running and drain
hose 0006is open, fuel is lost through drain
hose 0005.
X Close the hood.
If the 000E indicator lamp does not go out
after draining:
X Drain the fuel filter again.
X If the 000E indicator lamp does not go out
after draining for the second time, have the
cause checked immediately at a qualified
specialist workshop. Engine compartment
247Maintenance and care Z

message appears in the display,f
or
example:
R 0002 Service A due in ... days R
0002 Service A due in ... mi (km )
Battery
Important safety notes
Risk of explosion. Explosive
oxyhydrogen is produced when
batteries are being charged. Only
charge batteries in well-ventilated
areas.
Risk of explosion. Avoid creating
sparks. Avoid open flames and do
not smoke in the vicinity of the
battery.
Battery acid is caustic. Wear acid-
proof protective gloves. If skin or
clothes are splashed with acid,
neutralize the splashes
immediately with soapy water or
an acid neutralizer, and then clean
the affected areas with water.
Wear eye protection. When mixing
water and acid, the liquid can
splash into your eyes. Rinse acid
splashes to the eyes immediately
with clean water and contact a
doctor immediately.
Keep children at a safe distance.
Children are not able to assess the
dangers posed by batteries and
acid.
When handling batteries, observe
the safety precautions and special
protective measures contained in
this Operator's Manual. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner
.Take discharged
batteries to a qualified
specialist workshop or a
special collectio npoint for
used batteries.
Observe the following notes:
R Have the condition of charge checked for
the batteries more frequently if you use the
vehicle mainly for short trips or if you leave
it parked for an extended period.
In order for the batteries to achieve their
maximum possible service life, they must
always be sufficiently charged.
R When replacing a battery, only use
batteries that are recommended for use in
Sprinter vehicles.
R Have the battery removed at a qualified
specialist workshop.
R If you intend to leave your vehicle parked
for a long period:
-consult a qualified specialist workshop
or
- switch off the electrical system using the
battery main switch (Y page 132).
i When you park the vehicle, remove the
key if you do not require any electrical
consumers .The vehicle will then use very
little energy, thus conserving battery
power. Installation locations
Your vehicle may be equipped with two
batteries, depending on the equipment
version:
R a starter battery in the battery case in the
driver's footwell
R additional battery in the engine
compartment 250
BatteryMaintenance and care

Installing/removing the floor
covering (starter battery)
G
WARNING
Objects in the driver' sfootwell can restric tthe
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficien tclearance for the pedals. Do not use
loose floormats. X
Switch off all electrical consumers.
X To remove: remove screws 0026and take off
trim 0006.
X Remove floor covering 0005.
X To install: place floor covering 0005in the
driver's footwell.
X Slide floor covering 0005underneath the
carrier of the accelerator pedal and align it
at the base of the driver's seat and at the
door sill.
Make sure that the floor covering does not
obstruct the accelerator pedal.
X Put trim 0006in place and screw screws 0026
back in. Disconnecting/connecting the
starter battery
Important safety notes G
WARNING
During the charging process, a battery
produces hydroge ngas. If a shor tcircuit
occurs or sparks are created, the hydrogen
gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
R Never place metal objects or tools on a
battery.
R It is important that you observe the
described order of the battery terminals
when connecting and disconnecting a
battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and
disconnecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running.
Disconnecting the starter battery !
Switch off the engine and remove the key
fro mt he ignition lock before you loosen or
disconnectt he terminal clamps. You may
otherwise destroy electronic components
such as the alternator.
Always disconnectt he starter battery in the
battery case in the driver's footwell first.
! Always disconnectt he battery in
the order described below. Never swap the
terminal clamps. You may otherwise
damage the vehicle electronics. Battery
251Maintenance and care Z

Battery cover in the driver's footwell
X
Switch off all electrical consumers.
X Switch off the engine and remove the key
from the ignition lock.
X Remove the floor covering in the driver's
footwell (Y page 251).
X Loosen screws 0006and slide battery
cover 0005in the direction of the arrow.
The screws mus tprotrude beyond the
larger recesses.
X Remove battery cover 0005upwards. Starter battery in the driver's footwell
X
First loosen and remove the negative
terminal clamp so that it is no longer in
contact with the terminal.
X Remove the cover from the positive
terminal.
X Loosen the positive terminal clamp and fold
it up to the side together with the pre-fuse
box. Reconnecting the starter battery !
Always connect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the
vehicle electronics.
X Fold the positive terminal clamp with the
pre-fuse box downt o the terminal.
X Connect the positive terminal clamp.
X Attach the cover to the positive terminal.
X Connect the negative terminal clamp.
X Position battery cover 0005so that
screws 0006are positioned over the large
recesses.
X Slide battery cover 0005in the direction of
travel into the smaller recesses.
X Tighten screws 0006.
X Install the floor covering in the driver's
footwell (Y page 251).
Carry out the following work after connecting
the battery:
X Reset the side windows (Y page 77). Removing/installing the starter
battery
Removing the starter battery X
Disconnect the battery (Y page 251).
X Pull breather hose with connector
bracket 0006from connection 0005on the
degassing cover. 252
BatteryMaintenance and care

Additional battery in the engine compartment
X
Switch off all electrical consumers.
X Switch off the engine and remove the key
from the ignition lock.
X Ope nthe hood (Y page 240).
X First loosen and remove the negative
terminal clamp so that it is no longer in
contact with the terminal.
X Remove the cover from the positive
terminal.
X Loosen and remove the positive terminal
clamp.
Connecting the additional battery !
Always connect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the
vehicle electronics.
X Connect the positive terminal clamp.
X Attach the cover to the positive terminal.
X Connect the negative terminal clamp.
X Close the hood.
Carry out the following work after connecting
the battery:
X Reset the side windows (Y page 77). Removing/installing the auxiliary
battery
Removing the additional battery X
Disconnect the battery (Y page 253).
X Loosen the bolts holding the retainer that
prevents the battery from moving around.
X Remove the battery holder and take out the
battery.
Installing the additional battery X
Insert the battery into the battery case.
X Insert the battery holder.
X Tighten the bolts holding the retainer that
prevents the battery from moving around.
X Connect the battery (Y page 253). Charging
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention.
! Only charge the installed battery with a
battery charger that has been tested and
approved by the distributor named on the
inside of the front cover. This device allows
the battery to be charged when it is
installed in the vehicle. The vehicle's
electronics may otherwise be damaged. 254
BatteryMaintenance and care

When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment
G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components.
Components damaged in this way may fail
unexpectedly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis componentsr eplaced
immediately.
! Observe the minimum distance to be
maintained between the nozzle of the
power washer and objec ttobe cleaned, as
outlined below:
R approximately 2.2 ft(70 cm) when using
round-jet nozzles
R approximately 1ft(30 cm) whe nusing
25°flat-spray jets and dirt blasters
Keep the water jet moving while cleaning.
To avoid causing damage, do not point the
water jet directly at:
R door joints
R brake hoses
R electrical components
R electrical connections
R seals
R drive train, especially not at the
intermediate bearing of the propeller
shaft
R rear view camera (camera lens and
microphone opening on the bottom)
Keep a minimum distance of
1.6 ft(50 cm).
Cleaning the engine !
Water must not enter intake or ventilation
openings. When cleaning with high
pressure water or steam cleaners, the spray must not be aimed directly at
electrical components or the terminals of
electrical lines.
Preserve the engine after the engine has
been cleaned. Protect the belt drive system
from exposure to the preservative agent.
Also observe the information in the section
"Powerw asher" (Y page 257).
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces .You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop.
X Remove impurities immediately, where
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Cleaning the windows G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades. Care
257Maintenance and care Z