phone MERCEDES-BENZ SPRINTER 2013 MY13 Operator’s Manual

When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment
G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components.
Components damaged in this way may fail
unexpectedly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis componentsr eplaced
immediately.
! Observe the minimum distance to be
maintained between the nozzle of the
power washer and objec ttobe cleaned, as
outlined below:
R approximately 2.2 ft(70 cm) when using
round-jet nozzles
R approximately 1ft(30 cm) whe nusing
25°flat-spray jets and dirt blasters
Keep the water jet moving while cleaning.
To avoid causing damage, do not point the
water jet directly at:
R door joints
R brake hoses
R electrical components
R electrical connections
R seals
R drive train, especially not at the
intermediate bearing of the propeller
shaft
R rear view camera (camera lens and
microphone opening on the bottom)
Keep a minimum distance of
1.6 ft(50 cm).
Cleaning the engine !
Water must not enter intake or ventilation
openings. When cleaning with high
pressure water or steam cleaners, the spray must not be aimed directly at
electrical components or the terminals of
electrical lines.
Preserve the engine after the engine has
been cleaned. Protect the belt drive system
from exposure to the preservative agent.
Also observe the information in the section
"Powerw asher" (Y page 257).
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces .You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop.
X Remove impurities immediately, where
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Cleaning the windows G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades. Care
257Maintenance and care Z

cleaning cloths could scratch or damage
the plastic light lenses.
X Clea nthe plastic covers of the exterior
lighting with a damp sponge and a mild
cleaning agent, e.g. car shampoo for
Sprinter vehicles, or with cleaning cloths.
Cleaning the mirror turns ignal!
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the mirror turn signals.
X Clean the plastic lenses of the mirror turn
signals in the exterior mirror housing using
a wet sponge and mild cleaning agent, e.g.
car shampoo or cleaning cloths.
Cleaning the sensors !
Do not use dry, coarse or hard cloths and
do not scrub. You will otherwise scratch or
damage the sensors.
If you clean the sensors with a power
washer or steam cleaner, observe the
information provided by the manufacturer
regarding the distance to be maintained
betwee nthe vehicle and the nozzle of the
power washer. PARKTRONIC sensors (example: front bumper, left
side of vehicle)
X Cleana ll sensors 0005in the front and rear
bumpers with water, shampoo and a soft
cloth. Cleaning the rea
rview camera !
Do not use dry, coarse or hard cloths and
do not scrub. Otherwise, you will scratch or
damage the lens of the rear-view camera.
If you clean the vehicle with a high-pressure
or steam cleaner, maintain a distance of at
least 1.650 cm from the rear-view camera.
Do not aim directly at the rear-view camera
or at the microphone opening on the
underside of the rear-view camera. You
could otherwise damage the rear-view
camera. Rear view camera in the middle of the roof above
the high-mounted brake lamp
0005
Camera lens
0006 Microphone openings
X Clean camera lens 0005with clear water and
a soft cloth.
Make sure that you do not apply any wax to
camera lens 0005when waxing the vehicle. If
necessary, remove the wax using water,
shampoo and a soft cloth.
Cleaning the sliding door X
Remove foreign objects from the vicinity of
the contact surfaces and contact pins of
the sliding door.
X Clean the contact surfaces and contact
pins with a mild cleaning agent and a soft
cloth.
Do not oil or grease the contac tplates and
contact pins. Care
259Maintenance and care Z

The tire pressure monitor does not warn you
if a tire pressure is incorrect. Observe the
notes on the recommended tire pressure
(Y page 278).
The tire pressure monitor is not able to warn
you of a sudden loss of pressure, e.g.
following penetration by a foreign object .In
this event, brake the vehicle until it comes to
a standstill. Do not carry ou tany sudden
steering maneuvers.
The tire pressure monitor has a yellow 000A
warning lamp in the instrument cluster for
indicating pressure loss/malfunctions (USA)
or pressure loss (Canada). Depending on how
the warning lamp flashes or lights up, an
underinflated tire or a malfunction in the tire
pressure monitor is displayed:
R if the 000A warning lamp is li tcontinuously,
the tire pressure on one or more tires is
significantly too low. The tire pressure
monitor is not malfunctioning.
R USA only: if the 000Awarning lamp flashes
for 60 seconds and then remains lit
constantly, the tire pressure monitor is
malfunctioning.
Only vehicles with steerin gwheel buttons: the
on-board computer displays information on
tire pressure. After a few minutes of driving,
the current tire pressure of each tire is shown
in the on-board computer.
USA only: if the tire pressure monitor is
malfunctioning, it may be more than
10 minutes before the malfunction is shown.
The 000A tire pressure warning lamp flashes
for 60 seconds and then remains lit. When the
malfunction has been rectified, the 000Atire
pressure warning lamp goes out after a few
minutes of driving.
The tire pressure values indicated by the on-
board computer may differ from those
measured at a gas station with a pressure
gauge. The tire pressures shown by the on-
board computer refer to those measured at
sea level. At high altitudes, the tire pressure
value indicated by a pressure gauge are
higher than those shown by the on-board computer. In this case, do not reduce the tire
pressures.
If radio transmitting equipment (e.g. wireless
headphones, two-way radios) is operated
inside the vehicle or in the vicinity of the
vehicle, this can interfere with the operation
of the tire pressure monitor.
Checking the tire pressure
electronically (vehicles with steering
wheel buttons)
Tire pressure display
Using the steering wheel buttons
X
Turn the key to position 2in the ignition
lock.
X Press the 0010or0007 button repeatedly
until the standard display is shown
(Y page 182).
X Press the 0001or0009 button repeatedly
until the current pressure of the individual
tires is shown in the display.
If the vehicle is parked for longer than
20 minutes or you then drive at less than
18 mph (30 km/h), the Tire pres.displayed after driving for
several minutes message appears.
i The tire pressure value shown in the
display may differ from those measured at
a gas station using a pressure gauge. The
on-board computer will generally give you
a more exact value.
Tire pressure loss warning system Vehicles with steering wheel buttons
If the tire pressure monitor detects a
significant pressure loss on one or more tires,
the on-board computer displays a warning282
Tire pressureWheels and tires

X
Loosen angled valve adapter 001Dfrom tire
valve 001Cand remove it.
X Screw in the valve core again using the
valve tool and remove the valve tool
through the opening.
i If the valve insert is damaged or lost when
it is unscrewed, you can use the valve insert
from tire sealant bottle 0019after you have
used the tire sealant.
X Unscrew the valve insert from the valve of
tire sealant bottle 0019using the valve
extractor.
X Push angled valve adapter 0006located on
hose 0026of the tire inflatio ncompressor as
far as it will go ontot ire valve001Cand clamp
it in place.
X Press tire inflation compressor switch 0005
to Iand inflate the tire.
If possible, inflate the tire to the
recommended tire pressure. You will find a
table of recommended tir epressure on the
Tire and Loading Information placard 10
or
the tire pressure plate on the B-pillar on the
driver's side of the vehicle (Y page 278).
X Then press 0on tire inflation compressor
switch 0005.
The tire inflation compresso ris
deactivated.
X Screw the valve cap onto tire valve 001C.
X Observe the following notes and
instructions:
R
Tire pressure of 300 kPa (3.0 bar/
43.5 psi) not reached (Y page 301).
R Tire pressure of 300 kPa (3.0 bar/
43. 5psi) reached (Y page 301).
Tire pressure of 300 kPa (3.0 bar/
43.5 psi) not reached G
WARNING
If the specified tire pressure is not reached,
the tire is too severely damaged.T he tire
sealant cannot offer assistance with a flat tire in this case. Damaged tires as well as tire
pressure that is too low can impair the braking
and driving characteristics. There is a risk of
an accident.
Do not drive any further. Notify a qualified
specialist workshop.
i The Mercedes-Benz Service24h
telephone numbers can be found on a
sticker in the driver's door entrance area
and in the vehicle Maintenance Booklet.
Tire pressure of 300 kPa (3.0 bar/
43.5 psi) reached G
WARNING
At ire temporarily sealed with tire sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed
the specified maximum speed with a tire that
has been repaired using tire sealant.
The maximum speed for a tire sealed with tire
sealant is 50 mph (80 km/h).
The "max. 50 mph" (80 km/h) sticker must
be affixed within the driver's field of vision.
X Turn the pressure release screw on
pressure gauge 0023counter-clockwise and
bleed the system.
X Turn the key in the ignition lock to
position 0.
X Pull connector 0024on the tire inflation
compressor out of the 12 V socket.
X Clean the valve core extractor with clean
water.
X Remove angled valve adapter 0006from valve
0018 of tire sealant filler bottle 0019and screw
the valve cap onto valve 0018.
X Stow the tire inflation compressor, tire
sealant bottle 0019with valve core extractor
10 Only for vehicles with a gross vehicle weight of less than 10,000 lbs(4,536 kg). Flat tire
301Wheels and tires Z

and/or valve tool, warning triangle and
warning lamps in the vehicle.
X Pull away immediately.
This enables the tire sealan tto distribute
inside the tire and create a more effective
seal.
X After driving for approximately 3 minutes,
stop the vehicle at a suitable location, e.g.
at a car park or gas station.
X Check the tire pressure again.
The tire pressure must be at least
300 kPa (3.0 bar/43.5 psi). G
WARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot repair
the tire in this instance. Damaged tires and a
tire pressure that is too low can significantly
impair the vehicle's braking and driving
characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i The Mercedes-Benz Service24h
telephone numbers can be found on a
sticker in the driver's door entrance area
and in the vehicle Maintenance Booklet.
i If you check the tire pressure with the tire
inflation compressor, connect angled valve
adapter 0006on tire inflation compressor
hose 0026directly to the tire valve. The tire
pressure will increase when you switch the
tire inflation compressor on. You can
reduce the tire pressure by opening the
pressure release screw on pressure gauge
0023.
If the tire pressure is still at least 300 kPa
(3.0 bar/43.5 psi):
X If possible, inflate the tire to the
recommended tire pressure (Y page 278).
X Drive to the nearest qualified specialist
workshop as soon as possible and have the
tire and tire sealant 0019replaced. Changing wheels
Rotating the wheels
G
WARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tires have different dimensions.
The wheel brakes or suspension components
may also be damaged. There is a risk of
accident.
Rotate front and rear wheels only if the wheels
and tires are of the same dimensions.
! On vehicles equipped with a tire pressure
monitor, electronic components are
located in the wheel.
Tire-mounting tools should not be used
near the valve. This could damage the
electronic components.
Only have tires changed at a qualified
specialist workshop.
Always observe the instructions and safety
notes in the "Mounting awheel" section
(Y page 303).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires
in the center.
If your vehicle's tire configuration allows, you
can rotate the wheels according to the
intervals in the tire manufacturer's warranty
book in your vehicle documents. If no
warranty book is available, the tires should be
rotated every 3,000 to 6,000 miles (5,000 to
10,000 km), or earlier if tire wear requires. Do
not change the direction of rotation.
Clean the contac tsurface softhe wheel and
the brake disc thoroughly every time a wheel
is rotated. Check the tire pressure and
reactivate the tire pressure monitor if
necessary. 302
Changing wheelsWheels and tires

equipment of this kind is retrofitted, its
electromagnetic compatibility must be
checked and verified.
If these devices are linked to functions
associated with resistance to interference,
they must have type approval. This applies to
the device or its interfaces to the vehicle
electronics, e.g. charging brackets.
At elephone or two-way radio to be installed
in the vehicle must be approved. Further
information can be obtained from any
Sprinter Dealer.
For operation of mobile phones and two-way
radios, we recommend connection to an
approved exterior antenna. This is the only
way to ensure optimum reception quality
inside the vehicle and to minimize mutual
interference between the vehicle electronics,
mobile phones and two-way radios.
The transmission output of the mobile phone
or two-way radio may not exceed the
following maximum transmission output
(PEAK): Frequency range Maximum
transmission
output (PEAK)
Short wave
(f < 50 MHz) 100 W
4 m waveband 30 W
2 m waveband 50 W
Trunked radio/Tetra 35 W
70 cm waveband 35 W
GSM 900/AMPS 10 W
GSM 1800 10 W
UMTS 10 W Identification plates
Vehicle identification plate with
vehicle identification number (VIN)
Vehicle identification plate for vehicles or chassis
on the base of the driver's seat
X
Open the driver’s door.
You will see vehicle identification plate 0005
with the vehicle identification number
(VIN), the paint code and the permissible
weight data. Example: vehicle identification plate (US vehicles)
Example: chassis identification plate (US vehicles) Identification plates
315Technical data Z

Capacities
!
Do no tadd too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
Oil change including oil filter Engine oil
Approximately
13.21 US qt. (12.5 l) Information about oil consumption
!
If the vehicle is predominantly used for
short-distance driving, this could lead to a
malfunction in the automatic cleaning
function for the diesel particle filter. As a
result, fuel may accumulate in the engine
oil and cause engine failure.
Therefore, if you mainly drive short
distances, you should drive on a highway or
on rural roads for 20 minutes every
310 miles (500 km). This ensures sufficient
regeneration of the diesel particle filter.
Depending on the driving style, the vehicle
consumes a maximum of 1.0 US qt (1.0 l)of
engine oil over a distance of 620 miles
(1000 km).
Oil consumption may be higher if:
R the vehicle is new.
R you mainly operate the vehicle under
arduous operating conditions.
R you frequently drive at high engine speeds.
Regula rmaintenance is one of the
preconditions for moderate rates of
consumption.
You can only estimate th eoil consumption
after you have drive naconsiderable distance.
Check the engine oil level on a regular basis,
e.g. weekly or each time you refuel
(Y page 242). Transmission and power steering oil
Automatic transmission Service product: automatic transmission
fluid
Product name/number Maintenance
interval Shell ATF 3403/M-115
MB Sheet No. 236.10 60000 miles
(96000 km) Fuchs/Shell ATF 3353
MB Sheet No. 236.12
Further information can be obtained at any
qualified specialist workshop.
Rear axle
Service product: transmission oil
Product name/number Maintenance
interval BP Energear Hypo DC
80W-90
MB Sheet No. 235.20 10 years or
180000 miles
(288000 km) 17 Mobil Delvac Synthetic
Gear Oil 75W-90
MB Sheet No. 235.8
Further information can be obtained at any
qualified specialist workshop.
Steering
Service product: power steering fluid
Product name/number Maintenance
interval Mobil ATF-D,
Exxon Mobil Corporation
or equivalent
MB Sheet No. 236.3 —
17
The maintenance interval with the criterion (time or distance) that comes first is applicable. Service products and capacities
323Technical data Z