roof MERCEDES-BENZ SPRINTER 2013 MY13 Operator’s Manual

Driving in winter
General notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do no tshift down for additional engine
braking on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open
a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop in good time at the onset
of winter.
i Do not cover the radiator, e.g. with a
winter cover. The measurements of the on-
board diagnostic system may otherwise
return inaccurate values. Some of these
values are legally prescribed and must
therefore always be exact.
Observe the notes in the "Winter operation"
section (Y page 276).
Driving with summer tires Observe the notes in the "Winter operation"
section (Y page 276). Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface. G
WARNING
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
! Vehicles with automatic transmission
may roll only briefly in the neutral position
N.P rolonged rolling of the wheels, e.g.
when being towed, will result in
transmission damage.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to neutral position
N.
X Try to maintai ncontrol of the vehicle using
corrective steering.
Drive particularly carefully on slippery roads.
Avoid sudden acceleration, steering and
braking maneuvers. Do not use cruise
control.
You can find further information on winter
tires and snow chains in the "Wheels and
tires" section (Y page 276).152
Driving tipsDriving and parking

for safe maneuvering and parking. When
maneuvering and parking, make sure that
there are no persons, animals or objects in
the maneuvering area.
The rear view camera is
avisual parking aid.
It shows you the area behind the vehicle on a
separate monitor on the center console.
The camera is in the middle of the roof above
the high-mounted brake lamp (Y page 259).
The rear view camera may show obstacles in
perspectival distortion, incorrectly or not at
all. The rear view camera cannot display all
objects located very near and/or under the
rear bumper. It does not warn you of a
collision, persons or objects.
The area behind the vehicle is displayed in a
mirrored fashion, as in the rear-view mirror or
the exterior mirrors. The guide lines displayed
assist you in backing up.
The function of the rear view camera may be
partially or completely impaired in the
following circumstances:
R it is raining very heavily or snowing, or it is
foggy.
R the parking space is located in a very dark
place.
R the camera is exposed to very strong white
light .White stripes may appearont he
display.
R the surrounding area is illuminated with
fluorescent light. The displaym ay flicker.
R if the temperature changes very quickly, for
example if you drive int oaheated garage
in the winter.
R ambient temperatures are very high.
R the camera lens is dirty or obstructed.
R the rear of the vehicle is damaged. In this
case, have the position and setting
checked at a specialist workshop.
The rear view camera is switched on when
you engage reverse gear R.
You can find information on cleaning the
camera in the "Maintenance and care"
section (Y page 259). Monitor
Monitor in the stowage space on the center
console
Monitor buttons
0005
0008 Down button
0006 0006 Up button
0026 0003 Menu/confirm button
0025 0004 Monitor on/off switch
0023 Speaker cover
X To activate: engage reverse gear R.
The rear view camera is activated. The
monitor switches on.
If you engage reverse gear Rwhile using
auxiliary equipment, the monitor switches
to the rear view camera.
Or
X Press the 0004button.
The monitor shows AUX .T
he input for
auxiliary equipment (AUX) on the monitor
is activated.
i If you have switched the monitor off using
the 0004 button, you must press the 162
Driving systemsDriving and parking

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Loading guidelines
Important safety notes
G
WARNING
As a result of improperly placed or unevenly
distributed loads, the center of gravity of the
load being transported may be too high or too
far back. This can significantly impair handling
as well as steering and braking
characteristics. There is a risk of an accident.
Always make sure that the center of gravity of
the load is:
R between the axles
and
R as low as possible, near the rear axle. G
WARNING
When objects are unsecured or inadequately
secured, they can slip, turn over or be thrown
about, striking vehicle occupants .This also
applies to:
R luggage or loads
R a rear bench seat which has been removed
and is being transported in the vehicle in an
exceptional case.
There is a risk of injury, particularly in the
event of braking maneuvers or abrupt
changes in direction.
Always stow objects in such a way that they
cannot be tossed about. Before traveling,
secure objects, luggage or loads to prevent them slipping or tipping over. If you remove a
rear bench seat, it is advisable to store it
outside the vehicle. G
WARNING
When the permissible wheel loads, axle loads
and/or the maximum permissible gross
vehicle weight are exceeded, driving safety is
compromised. The handling as well as
steering and braking characteristics may be
significantly impaired. Overloaded tires may
overheat, causing them to burst. There is a
risk of an accident.
When transporting a load, always observe the
permissible wheel loads, axle loads and the
maximum permissible gross vehicle weight
for the vehicle (including occupants). G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving
characteristics change. If you exceed the
maximum roof load, the driving
characteristics, as well as steering and
braking, will be greatly impaired. There is a
risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
! If you are using a roof carrier, observe the
maximum roof load and maximum roof
carrier load.
You will find information about the maximum
roof load in the "Technical data" section
(Y page 327) and information about roof
carriers in the "Carrier systems" section
(Y page 236).
R Do not stack luggage or loads higher than
the backrests.
R Objects to be transported should
preferably be stowed in the cargo
compartment. 232
Loading guidelinesTransporting loads

Cargo tie-down points (example
:Cargo Van)
0005 Cargo tie-down rings
0006 Load rails
Secure loose loads with a tested lashing net
or a tarpaulin.
X Always fasten the lashing net or tarpaulin
to all available cargo tie-down points .Make
sure that the retaining hooks are secured
against accidental opening.
If your vehicle is equipped with loading
rails 0006in the floor, you can place lashing rods
directly in fron tofand behind the load .The
lashing rods directly absorb the potential
shifting forces.
Securing loads on the cargo compartment
floor by lashing them down is only
recommended for lightweight loads. Place
non-slip mats (anti-slip mats) under the load
to increase load security. Installing/removing cargo tie down
rings for the load rails
G
WARNING
If the cargo tie-down ring is not properly
installed, it may slip or become detached in
the event of abrupt changes in direction,
braking maneuvers or an accident. This may
cause objects, luggage or the load to slip, tip over or be tossed about, striking vehicle
occupants. There is a risk of injury.
Before using the cargo tie-down rings, always
make sure they are properly installed and
cannot be moved.
X
To install: slide the cargo tie-down ring
through a recess in the loading rail close to
the load until locking mechanism 0005
engages in the recess.
i When you pull locking mechanism 0005up
and out of the recess, the cargo tie-down
ring is able to move within the loading rail.
Make sure that locking mechanism 0005is
always engaged in a recess.
X Check the cargo tie-down ring for firm
seating.
X To remove: pull locking mechanism 0005up
and pull the cargo tie-down ring towards
the locking mechanism and out of the
loading rail through a recess. Carrier systems
G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving
characteristics change. If you exceed the
maximum roof load, the driving
characteristics, as well as steering and
braking, will be greatly impaired. There is a
risk of an accident.
Never exceed the maximum roof load and
adjust your driving style. 236
Carrier systemsTransporting loads

You can find information about the maximum
roof load in the "Technical data" section
(Y page 327).
! Make sure that:
R the screws for the roof carrier are
tightened in the sliding blocks to a torque
of 6.0 – 7.4 lb-f t(8 – 10 Nm)
R the bolts, whe ntightened, do not touch
the rails.
R the slot nuts are not located in the area
of the plastic caps.
R the slot nuts have the right cross-section.
R the mounting rails in the interior are free
of dirt.
R the screws are retightened evenly after
approximately 300 miles (500 km).
We recommend that you only use roof
racks tested and approved by Sprinter.
These help avoid vehicle damage.
! If you want to retrofit securing rails, have
it done at a qualified specialist workshop.
You could otherwise damage the vehicle. 0005
Securing rails
It is possible to install aroof carrier if your
vehicle is equipped with securing rails on the
roof. Special mounting elements (grooved
plates) are available as accessories.
These mounting elements are available at any
authorized Sprinter Dealer. Carrier systems
237Transporting loads Z

Vehicle interior
Air filter for the rear-compartment air
conditioning
! Regularly check the ai rfilters for visible
dirt .Clean or replace a dirty filter mat .The
dirt may otherwise lead to damage to the
air-conditioning system. Filter magazine, located on the roof in the rear
compartment
An increased amount of sand or dust may
collect in the air filter of the rear-
compartmenta
ir conditioning when you drive
on dusty or sandy roads.
X To remove the filter mat: carefully pry
cover 0005out of recesses 0006and remove.
X Remove the filter mat from cover 0005.
X To clean the filter mat: wash the dirty
filter mat with clear water.
X Leave the filter mat to dry.
i The filter mat must not be cleaned or dried
in a machine.
X To install the filter mat: insert the filter
mat in cover 0005.
X Replace and engage cover 0005.Maintenance
General notes
H
Environmental note
Observe measures to protect the
environment when working on the vehicle. You must observe the legal requirements
when disposing of service products, e.g.
engine oil. This also includes all components,
e.g. filters, which have come into contac twith
service products. Any qualified specialist
workshop can provide information about this.
Dispose of empty containers, cleaning cloths
and care products in an environmentally
responsible manner. Comply with the
instructions for use of the care products.
Do not run the engine for longer than
necessary when the vehicle is stationary.
Before having maintenance and repairs
performed, it is essential to read the materials
related to the maintenance and repairs:
R the applicable sections of the technical
documentation, e.g. the Operator's Manual
and workshop information.
R regulations such as industrial safety
regulations and accident prevention
regulations.
While working under the vehicle, you must
secure the vehicle on jackstands with
sufficient load capacity.
Never use the jac kasas ubstitute .the
vehicle's jack is intended only to raise the
vehicle for a short time when changing a
wheel. It is not suited for performing
maintenance work under the vehicle.
Please also refer to the notes about qualified
specialist workshops (Y page 26).
The scope and regularity of the inspection
and maintenance work primarily depend on
the often diverse operating conditions.
Specialist knowledge beyond the scope of
this Operator's Manual is required when
carrying out testing and maintenance work.
This work should only be carried out by
trained staff.
The vehicle's Maintenance Booklet describes
the extenta nd frequency of the maintenance
work and contains additional informatio non
the New Vehicle Limited Warranty and on the
service products. 248
MaintenanceMaintenance and care

message appears in the display,f
or
example:
R 0002 Service A due in ... days R
0002 Service A due in ... mi (km )
Battery
Important safety notes
Risk of explosion. Explosive
oxyhydrogen is produced when
batteries are being charged. Only
charge batteries in well-ventilated
areas.
Risk of explosion. Avoid creating
sparks. Avoid open flames and do
not smoke in the vicinity of the
battery.
Battery acid is caustic. Wear acid-
proof protective gloves. If skin or
clothes are splashed with acid,
neutralize the splashes
immediately with soapy water or
an acid neutralizer, and then clean
the affected areas with water.
Wear eye protection. When mixing
water and acid, the liquid can
splash into your eyes. Rinse acid
splashes to the eyes immediately
with clean water and contact a
doctor immediately.
Keep children at a safe distance.
Children are not able to assess the
dangers posed by batteries and
acid.
When handling batteries, observe
the safety precautions and special
protective measures contained in
this Operator's Manual. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner
.Take discharged
batteries to a qualified
specialist workshop or a
special collectio npoint for
used batteries.
Observe the following notes:
R Have the condition of charge checked for
the batteries more frequently if you use the
vehicle mainly for short trips or if you leave
it parked for an extended period.
In order for the batteries to achieve their
maximum possible service life, they must
always be sufficiently charged.
R When replacing a battery, only use
batteries that are recommended for use in
Sprinter vehicles.
R Have the battery removed at a qualified
specialist workshop.
R If you intend to leave your vehicle parked
for a long period:
-consult a qualified specialist workshop
or
- switch off the electrical system using the
battery main switch (Y page 132).
i When you park the vehicle, remove the
key if you do not require any electrical
consumers .The vehicle will then use very
little energy, thus conserving battery
power. Installation locations
Your vehicle may be equipped with two
batteries, depending on the equipment
version:
R a starter battery in the battery case in the
driver's footwell
R additional battery in the engine
compartment 250
BatteryMaintenance and care

H
Environmental note
Only clean your vehicle at specially designed
wash bays. Dispose of empt ycontainers and
used cleaning products in an environmentally
responsible manner. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
Regula rcare of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved for Sprinter
vehicles. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle .There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that the automatic car wash is
suitable for the size of the vehicle.
Before washing the vehicle in an automatic
car wash, fold in the exterior mirrors and
remove any additional antennas.
Otherwise, the exterior mirror, antenna or
the vehicle itself could be damaged.
Make sure that the exterior mirrors are fully
folded out again and that any additional
antennas are re-installed when you leave
the automatic car wash. !
Make sure that:
R the side windows and the roof are
completely closed
R the climate control blower is switched off
R the windshield wiper switch is at position
0
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the
vehicle in an automatic car wash.
After putting the vehicle through an
automatic car wash, wipe off wax from:
R the rear view camera lens (Y page 259)
R the windshield
R the windshield wiper blades
This will prevent smears and reduce wiping
noises caused by residue on the
windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each
individual country.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft car sponge.
X Use a mild cleaning agent, e.g. a car
shampoo approved for use with Sprinter
vehicles.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlets.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agents dry on the
paintwork. 256
CareMaintenance and care

cleaning cloths could scratch or damage
the plastic light lenses.
X Clea nthe plastic covers of the exterior
lighting with a damp sponge and a mild
cleaning agent, e.g. car shampoo for
Sprinter vehicles, or with cleaning cloths.
Cleaning the mirror turns ignal!
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the mirror turn signals.
X Clean the plastic lenses of the mirror turn
signals in the exterior mirror housing using
a wet sponge and mild cleaning agent, e.g.
car shampoo or cleaning cloths.
Cleaning the sensors !
Do not use dry, coarse or hard cloths and
do not scrub. You will otherwise scratch or
damage the sensors.
If you clean the sensors with a power
washer or steam cleaner, observe the
information provided by the manufacturer
regarding the distance to be maintained
betwee nthe vehicle and the nozzle of the
power washer. PARKTRONIC sensors (example: front bumper, left
side of vehicle)
X Cleana ll sensors 0005in the front and rear
bumpers with water, shampoo and a soft
cloth. Cleaning the rea
rview camera !
Do not use dry, coarse or hard cloths and
do not scrub. Otherwise, you will scratch or
damage the lens of the rear-view camera.
If you clean the vehicle with a high-pressure
or steam cleaner, maintain a distance of at
least 1.650 cm from the rear-view camera.
Do not aim directly at the rear-view camera
or at the microphone opening on the
underside of the rear-view camera. You
could otherwise damage the rear-view
camera. Rear view camera in the middle of the roof above
the high-mounted brake lamp
0005
Camera lens
0006 Microphone openings
X Clean camera lens 0005with clear water and
a soft cloth.
Make sure that you do not apply any wax to
camera lens 0005when waxing the vehicle. If
necessary, remove the wax using water,
shampoo and a soft cloth.
Cleaning the sliding door X
Remove foreign objects from the vicinity of
the contact surfaces and contact pins of
the sliding door.
X Clean the contact surfaces and contact
pins with a mild cleaning agent and a soft
cloth.
Do not oil or grease the contac tplates and
contact pins. Care
259Maintenance and care Z

X
Wipe the trim elements with a damp, lint-
free cloth, e.g. a microfiber cloth.
X Heavy soiling: use care products and
cleaning agents recommended and
approved for Sprinter vehicles.
Cleaning the seat covers !
Do not use microfiber cloths to clean
artificial leather covers. If used often, a
microfiber cloth can damage the cover.
! Clean:
R artificial leather covers with a cloth
moistened with a solution containing
1% detergent, e.g. dish washing liquid.
R cloth covers with a microfiber cloth
moistened with a solution containing
1% detergent, e.g. dish washing liquid.
Wipe entire seat sections carefully to
avoid leaving visible lines. Leave the seat
to dry afterwards. Cleaning results
depend on the type of dirt and how long
it has been there.
Cleaning the seat belts G
WARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event
of an accident .This poses an increased risk
of injury or fatal injury.
Never bleach or dye the seat belts.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
by heating at temperatures above 176 ‡
(80 †) or in direct sunlight.
Remove any stains or dirt immediately .This
will avoid residue or damage.
X Use clean, lukewarm water and soap
solution. Cleaning the roof trim X
Use a soft brush or dry shampoo to remove
heavy soiling. Care
261Maintenance and care Z