door lock MERCEDES-BENZ SPRINTER 2015 MY15 Operator’s Manual

Useful information
..............................66
Key ........................................................ 66
Central locking .................................... 71
Driver's door and co-driver's door .....72
Sliding door ......................................... 72
Electrical step ...................................... 73
Rear doors ........................................... 75
Partition sliding door ..........................77
Side windows ...................................... 78 65Opening and closing

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety.
Read the information on qualified specialist
workshops (Y page 25). Key
Important safety notes
G
WARNING
Activate the child-proof door locks if children are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short time. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten- tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
Do not keep the key with remote control:
R with electronic devices, e.g. a mobile
phone or another key with remote control
R with metallic objects, e.g. coins or metal
foil
R in metallic objects, e.g. metal cases
This can affect the key's functionality. Key functions of the remote control
General notes The vehicle is equipped with either 2 or
4 remote controls with a folding key, or 4
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to 32 ft (10 m). Use the remote control of the key only
when in immediate proximity of the vehicle.
This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro- grammed before use. Further information can
be obtained at any authorized Sprinter
Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if the factory settings have not been changed:
R the driver's and the co-driver's door
R the sliding doors
R the rear doors
i If the driver's or co-driver's door is not
closed, the corresponding door is not
locked. If a sliding door or a rear door is not
closed properly, none of the rear doors are
locked. 66
KeyOpening and closing

If there is a key is in the ignition lock, the
remote control is inoperative. When locking
or unlocking the vehicle with the remote con- trol, always pay attention to the indicator
lamp signaling. Also check the locking knobs
of the doors.
Unlocking/locking the vehicle with the
remote control Remote control with an integrated folding key
0043 0042 To unlock the sliding doors and the
rear door
0044 0036 To unlock the driver's door only or
unlock the vehicle centrally
0087 0037 To lock the vehicle centrally
0085 Key release button
0083 Battery check lamp
X To unlock the driver's door: press the
0036 button.
The turn signals flash once. The theft deter-
rent locking system is deactivated.
X To unlock the sliding doors and the rear
door: press the 0042button.
The turn signals flash once.
X To unlock centrally: unlock the driver's
door.
X Press the 0036button again within 2 sec-
onds.
The turn signals flash once.
i If the surround lighting has been switched
on using the on-board computer
(Y page 193), it goes on when the vehicle is
unlocked. If you do not open a Cargo Van or
Passenger Van within approximately
40 seconds of unlocking:
R the vehicle is locked again.
R the theft deterrent locking system is
armed again.
X To lock centrally: press the0037button.
The indicator lamps flash three times when
the theft deterrent locking system has been armed and all doors have been closed.
X Check the locking knobs on all the doors.
The locking knobs must all be in the low-
ered position.
Unlocking/locking the vehicle with the
mechanical key or the folding key The anti-theft alarm system (ATA) is triggered
if you unlock and open the driver's door or the
rear door with the mechanical key or the fold-
ing key.
The alarm can be disabled in the following two ways:
X Press the 0036or0037 button on the
remote control.
Or
X Insert the key into the ignition lock. Key
67Opening and closing Z

Driver's door
Rear door
0047
Locked
0048 Unlocked
X To unlock the driver's or rear door: press
the key release button on the remote con-
trol.
The key folds out.
X Insert the key fully into the door lock and
turn it to position 0048.
The door is unlocked.
X To lock the vehicle: lock all doors except
the driver's door and, if necessary the rear
door, from inside. To do this, press down
the door locking buttons.
X Press the key release button on the remote
control.
The key folds out.
X Insert the key fully into the driver's door
lock and turn it to position 0047.
The driver's door is locked. Remote control battery
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment. Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
The key batteries contain perchlorate mate-
rial, which may require special handling and
regard for the environment. Check with your
local government’s disposal guidelines. Cali-
fornia residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm.
We recommend that you have batteries
changed at a qualified specialist workshop.
Checking the batteries X
Press the 0036or0037 button for longer
than two seconds.
If battery indicator lamp (Y page 66) lights
up briefly, the batteries in the remote con- 68
KeyOpening and closing

Problems with the key/remote control
Problem
Possible causes/consequences and
0050
0050Solutions It is no longer possible
to lock the vehicle
using the remote con-
trol.
The turn signals do not
flash when the vehicle
is locked. The doors are not closed properly.
X Close the doors properly and lock the vehicle again. The central locking system has malfunctioned.
X Lock the vehicle using the folding key (Y page 66).
X Have the central locking system checked as soon as possible at
a qualified specialist workshop. It is no longer possible
to lock or unlock the
vehicle using the
remote control. The key battery is weak or discharged.
X Point the remote control at the driver's door handle from very
close range and press the 0036or0037 button.
If this does not work:
X Replace the key battery (Y page 69).
or
X Lock the vehicle using the folding key (Y page 66). The remote control is faulty.
X Lock the vehicle using the folding key (Y page 66).
X Have the key checked at a qualified specialist workshop. The key cannot be
turned in the ignition
lock. The steering lock has jammed mechanically.
X Remove the key and insert it again into the ignition lock. Turn the
steering wheel from side to side while doing so. The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off all non-essential consumers, such as interior lighting,
and try to start the engine again.
If this does not work: X Check the starter battery and charge it if necessary
(Y page 263).
or
X Jump-start the vehicle (Y page 276).
or
X Consult a qualified specialist workshop. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the mechanical locks replaced. 70
KeyOpening and closing

Central locking
Important safety notes
G
WARNING
Activate the child-proof door locks if children are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short time.
You can open a locked front door from the
inside at any time. You can open a locked
sliding door or rear door from the inside if it
has been previously unlocked from inside. Locking and unlocking manually
Central locking buttons
Use the central locking buttons to centrally
lock/unlock either the entire vehicle or just
the sliding doors and rear doors from the
inside.
X To lock/unlock the entire vehicle: press
the upper 00BFcentral locking button
when the doors are closed.
When the entire vehicle is locked, the indi-
cator lamp in the 00BFcentral locking but-
ton lights up.
i If the key has been removed or is in posi-
tion 0in the ignition lock, the indicator
lamp in the 00BFcentral locking button
remains lit for 5 seconds.
X To lock/unlock the sliding doors and
rear doors: press the lower section of the
00C0 central locking button when the
doors are closed.
When the sliding doors and rear doors are
locked, the indicator lamp in the upper
00BF central locking button lights up. Automatic locking
General notes The vehicle locks automatically as standard
once a speed of 9 mph
(15 km/h)has been
reached. Depending on the vehicle's equip-
ment, the doors may be locked automatically once the ignition is switched on. Information
on the functions of the automatic locking Central locking
71Opening and closing Z

mechanism of your vehicle can be obtained
from any authorized Sprinter Dealer.
If the automatic locking when driving function
is activated, there is a risk of being locked out
when the vehicle is pushed or towed.
For this reason, deactivate the automatic
locking when driving function:
R before pushing the vehicle
R before towing the vehicle
If activated, automatic locking is deactivated
when the vehicle is unlocked or locked using
the central locking button.
Automatic locking is reactivated after the
ignition is switched off or a door is opened
with the vehicle stationary.
Activating automatic locking when driv- ing X
Turn the key to position 1or 2in the ignition
lock when the doors are closed.
X For the entire vehicle: press the upper
00BF central locking button until the indi-
cator lamp in the button flashes four times.
X For the sliding doors and rear doors
only: press the 00C0lower central locking
button until the indicator lamp in the 00BF
upper button flashes four times.
Deactivating automatic locking when
driving X
Turn the key to position 1or 2in the ignition
lock when the doors are closed.
X For the entire vehicle: press the00BF
upper central locking button until the indi-
cator lamp in the button flashes twice.
X For the sliding doors and rear doors
only: press the 00C0lower central locking
button until the indicator lamp in the 00BF
upper button flashes twice. Driver's door and co-driver's door
! Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the
doors. Otherwise, you could damage your
vehicle or other vehicles. You can open the driver's or co-driver's door
from the inside at any time, even if it is locked.
X Pull door handle 0043.
Locking knob 0044pops up.
The door opens. Sliding door
Important safety notes
G
WARNING
If the open sliding door is not engaged, it could move on its own if the vehicle is on a slope.
This could trap you or other persons. There is a risk of injury.
Always make sure that the open sliding door is
engaged.
! Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the
doors. Otherwise, you could damage your
vehicle or other vehicles.
The sliding door of your vehicle can be equip-
ped with an electrical access step. Observe
the notes on the electrical step when opening and closing the sliding door (Y page 73).72
Sliding doorOpening and closing

Opening/closing from the outside
The sliding door is equipped with an active
retainer, which engages the door at the end
stop when opened.
i You can also lock the sliding door in place
around halfway when opening/closing. The door does not have to be opened fully whengetting into or out of the vehicle. The inter-
mediate detent does not fully engage the
sliding door.
X To open: pull door handle 0043.
The sliding door opens.
X Push back the sliding door using door han-
dle 0043until it engages.
X Check the sliding door detent.
X To close: slide the sliding door firmly for-
wards by handle 0043until it closes. Opening/closing from the inside
Interior door handle on the sliding door The sliding door is equipped with an active
retainer, which engages the door at the end
stop when opened.
You can only open a sliding door from the
inside if the child-proof locks have not been
activated.
i You can also lock the sliding door in place
around halfway when opening/closing. The door does not have to be opened fully whengetting into or out of the vehicle. The inter-
mediate detent does not fully engage the
sliding door.
X To unlock: pull locking knob 0087upwards.
Only this sliding door unlocks. The other
doors remain locked.
X To open: press button 0043.
X Slide the sliding door by handle 0044back to
the stop.
X Check the sliding door detent.
The sliding door must be engaged.
X To close: slide the sliding door firmly for-
wards by handle 0044until it engages.
X To lock: press locking knob 0087down.
Only the sliding door is locked. All other
doors that were previously unlocked
remain unlocked. Electrical closing assist
If your vehicle is equipped with electrical clos- ing assist, you will require less force to close
the sliding door. Electrical step
Important safety notes
If you do not use the grab handle and the step,
you could injure yourself when getting in and
out of the vehicle. Electrical step
73Opening and closing Z

In order to reduce risks:
R draw the passengers' attention to the elec-
trical step. Wait until the electrical step is
fully extended.
R do not jump out of the vehicle.
R only use the grab handle and step. Only
they are designed for such a load.
R keep grab handles, access steps and entry
sills free from dirt, e.g. mud, clay, snow and ice. Operation and obstacle detection
Electrical step
The sliding door of your vehicle can be equip- ped with an electrical step.
X When getting in and out of the vehicle, use
the grab handles and electrical step 0043.
Electrical step 0043automatically extends
when the sliding door is opened and retracts
when it is closed.
Electrical step 0043is equipped with an
obstruction detection device on the front
side. If the step comes into contact with an
obstacle while it is extending, it stops.
After you have removed the obstacle, you
must first close the sliding door and open it
once again so that the step can extend com-
pletely.
i If the electrical step obstructs loading,
you can prevent the step from extending
when opening the sliding door via obstacle
detection. The electrical step can then
remain retracted and a forklift or other lift- ing equipment can be moved nearer to the
cargo compartment.
Vehicles without steering-wheel buttons:
if the 003E indicator lamp in the instrument
cluster lights up and a warning tone sounds,
electrical step 0043is malfunctioning
(Y page 227).
Vehicles with steering wheel buttons: if
the Electrical Step
Electrical Step message is shown in
the display and a warning tone sounds, elec-
trical step 0043is malfunctioning (Y page 216).
If electrical step 0043is malfunctioning, the
step may only partially extend/retract or may not extend/retract at all. If a malfunction
does occur, you will have to retract and lock
electrical step 0043manually before continuing
the journey (Y page 74).
Before passengers get out of the vehicle, let
them know that electrical step 0043might not
be extended. Emergency release
! Driving with the step extended may result
in it being damaged.
If the electrical step does not retract auto-
matically, you will have to push it in and
lock it into place manually before continu-
ing your journey. X
Pull R-clips 0044on both rods 0043on the
underside of the step out of their respective
pins.
X Remove washers 0087and detach both
rods 0043. 74
Electrical stepOpening and closing

X
Fold rods 0043into the housing in the step.
X Push the step into its housing. i
When securing the step for the first time,
you must pierce a film with the R-clips.
X Insert R-clips 0044into the step as far as they
will go through the holes on both sides of
the housing.
The step is secured in its housing. Rear doors
Important safety notes
G
WARNING
If you open a rear door, you could:
R endanger other people or road users
R be caught by oncoming traffic
This is particularly the case if you open the
rear door more than 90°. There is a risk of an
accident and injury.
Only open the rear doors when traffic condi-
tions permit. Always make sure that the rear
doors are properly locked. G
WARNING
If you open the rear doors to 90° (detent posi- tion), the rear lamps are no longer visible.
The vehicle is no longer sufficiently visible
from the rear and will only be recognized as an
obstacle at a late stage by other road users.
This could lead to an accident.
Therefore, in such a situation, ensure that the vehicle is visible from the rear according to
the respective national regulations, e.g. with a
warning triangle.
! Make sure that there is sufficient clear-
ance when opening the rear doors. You
could otherwise damage the vehicle and
objects in close range of the rear doors.
You can lock the rear doors at an angle of 90°,
180° and 270°. Always make sure that the
open rear door is correctly engaged in the
detent. Opening/closing from the outside
Opening the right-hand rear door X
Pull handle 0043.
X Swing the rear door to the side until it
engages. Rear doors
75Opening and closing Z