maintenance MERCEDES-BENZ SPRINTER 2015 MY15 Operator’s Manual

Welcome to the world of Mercedes-Benz
Before you first drive off, read these Operat-
ing Instructions carefully and familiarize your-
self with your vehicle. Please adhere to the
information and warning notes in these Oper-
ating Instructions for your own safety and to
ensure a longer operating duration of the
vehicle. Failure to observe the instructions
may lead to damage to the vehicle or personal
injury.
Vehicle damage caused by a failure to
observe the instructions is not covered by the New Vehicle Limited Warranty.
The equipment or model designation of your
vehicle may differ according to:
R model
R order
R country specification
R availability
The illustrations in this manual show a left-
hand-drive vehicle. The location of vehicle
parts and controls for right-hand drive vehi-
cles differ accordingly.
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz reserves the right to intro-
duce changes in:
R design
R equipment
R technology
Therefore, the descriptions provided may
occasionally differ from your own vehicle.
The following are integral parts of the vehicle:
R Operating Instructions
R Maintenance/Service Booklet
R service and warranty information
R equipment-dependent operating instruc-
tions
We wish you pleasant motoring at all times.
9065849205É9065849205{ËÍ

Index
....................................................... 4Introduction
......................................... 22 At a glance
........................................... 31 Safety
................................................... 41 Opening and closing
...........................65 Seats, steering wheel and mirrors
....81 Lights and windshield wipers
............91 Climate control
................................. 111 Driving and parking
..........................135 On-board computer and displays
....179 Stowing and features
.......................229 Transporting loads
............................239 Maintenance and care
......................247 Roadside Assistance
........................273 Wheels and tires
............................... 283 Technical data
................................... 315 Contents
3

Warning lamp ................................. 218
Brakes
ABS .................................................. 57
Adaptive Brake Assist .................... 162
Applying the parking brake ............ 150
BAS .................................................. 59
Brake fluid (notes) .........................3 24
Checking brake fluid leve l.............. 254
Display messages .......................... 205
EBD .................................................. 59
Important safety notes .................. 154
Maintenance .................................. 218
Parking brake (notes) ..................... 155
Riding tips ...................................... 154
Breakdown
Fire extinguisher ............................ 276
First-aid kit .................................... 275
Jump-starting ................................. 276
Reflective safety jacket .................. 275
Vehicle tool kit ............................... 274
Warning lamp ................................. 275
Warning triangle ............................ 275
see Flat tire
see Towing away
Bulb
see Changing bulbs
Bulb failure indicator .......................... 92C
Car see Vehicle
Care
Access step in the bumpe r............ 269
Car wash ........................................ 265
Display ........................................... 270
Exterior lights ................................ 268
Interior ........................................... 270
Note s............................................. 265
Paint .............................................. 267
Plastic trim .................................... 270
Power washer ................................ 266
Rear view camera .......................... 269
Roof lining ...................................... 271
Seat belt ........................................ 271
Seat cove r..................................... 271
Selector lever ................................ 270
Sensors ......................................... 268 Sliding door ................................... 269
Steering wheel ............................... 270
Step (electrical) ............................. 269
Trim pieces .................................... 270
Washing by hand ........................... 266
Washing the engine ....................... 266
Wheels ........................................... 267
Windows ........................................ 267
Wiper blades .................................. 268
Cargo compartment
Activating/deactivating ventila-
tion ................................................ 133
Cargo compartment floor ................... 27
Cargo tie-down points and tie
downs
Important safety notes .................. 242
Cargo tie-down rings
Installing ........................................ 244
Permissible tensile load ................. 327
Carrier system
Ladder rack ................................... 245
CD player/CD changer ...................... 188
Cell phone
see Mobile phone
Center console overview .................... 37
Central locking
Automatic locking ............................ 71
Important safety notes .................... 71
Locking/unlocking (buttons) ........... 71
Locking/unlocking (SmartKey )........ 66
Locking/unlocking manually ............ 71
Central locking system
see Central locking
Changing bulbs
Additional indicators (roof) ............ 104
Backup lamp (Chassis Cab) ........... 104
Backup lamps ................................ 103
Bi-Xenon bulbs ................................. 99
Brake lamps ................................... 103
Brake lamps (Chassis Cab) ............ 104
Cornering lamps ............................ 101
Courtesy lights ............................... 105
Daytime running lamps (halogen
headlamps) .................................... 101
Display message ............................ 208
Front interior light .......................... 105
High-beam headlamp s................... 100
Interior light ................................... 105 6
Index

Light switch .....................................92
Low-beam headlamps
...................... 92
Parking lamps .................................. 92
Rear fog lamp .................................. 93
Setting the exterior lighting
delayed switch-off (vehicles with
steering wheel buttons) ................. 193
Switching the daytime running
lamps on/off (switch) ...................... 92
Turn signals ..................................... 94
see Changing a bulb
see Interior lighting
Limited Warranty ................................ 22
Load distribution ............................... 242
Load securing aids
Carrier systems ............................. 245
Loading guidelines
Important safety notes .................. 240
Loading rails
Installing cargo tie-down rings ....... 244
Maximum tensile strength ............. 328
Loads
Securing ........................................ 242
Transporting .................................. 240
Locator lighting
Setting (vehicles with steering
wheel buttons) ............................... 193
Locking
see Central locking
Locking and unlocking manually ....... 71
Locking centrally
see Central locking
Low-beam headlamps
Display message ............................ 208
Driving abroad ............................... 153
Replacing bulb s............................. 100
Switching on/of f.............................. 92
Lumbar support ................................... 83 M
M+S tires ............................................ 286
Maintenance ...................................... 256
Malfunctions
Message memory (on-board com-
puter) ............................................. 198
Maximum speed
Speed limitation ............................. 153 Menu (vehicles with steering
wheel buttons)
Audio ............................................. 187
Operation ....................................... 186
Setting s......................................... 188
Telephone ...................................... 196
Message
see Display message
Message memory (on-board com-
puter) .................................................. 198
Mirrors
Exterior mirrors ................................ 89
Rear-view mirror .............................. 89
Mobile navigation devices ................ 237
Mobile phone ..................................... 237
Important safety notes .................. 236
Pre-installation ............................... 237
Type approval/frequency .............. 316
Mounting wheels
Lowering the vehicle ...................... 310
Mounting a new whee l................... 309
Preparing the vehicle ..................... 306
Raising the vehicl e......................... 307
Removing a whee l.......................... 309
Removing and mounting the spare
wheel ............................................. 313
Securing the vehicle against roll-
ing away ........................................ 306 N
Navigation Fittings for PND mobile navigation
devices .......................................... 237
Notes on breaking-in a new vehi-
cle ....................................................... 136 O
Occupant safety Children in the vehicle ..................... 51
Important safety notes .................... 42
Pets in the vehicle ........................... 56
Odometer
Display (vehicles with steering
wheel buttons) ............................... 187
Display (vehicles without steering wheel buttons) ............................... 182 Index
13

Trailer
Brake force booster malfunction ... 219
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights .............................................. .177
Trailer towing
Blind Spot Assist ............................ 165
PARKTRONIC ................................. 170
Permissible trailer loads and
drawbar noseweights ..................... 177
Transmission
see Automatic transmission
Transmission oil ................................ 324
Transport
Loading guidelines ......................... 240
Vehicle .......................................... .280
Transport by rail ................................ 154
Transportation
Rail ................................................ 154
Transporting
Load distribution ............................ 242
Securing a load .............................. 242
Trim pieces (cleaning instruc-
tions) ................................................. .270
Trip computer (on-board com-
puter) ................................................. .195
Trip meter
see Trip odometer
Trip odometer
Display (vehicles with steering
wheel buttons) ............................... 187
Display (vehicles without steeringwheel buttons) ............................... 182
Resetting ....................................... 181
see Trip computer (on-board computer)
Turn signals
Replacing bulbs (front) ................... 102
Replacing bulbs (rear) .................... 103
Switching on/off .............................. 94
Turn signals (Chassis Cab)
Replacing bulbs (rear) .................... 104
Twin co-driver's seat
Folding table .................................. 234
Stowage compartment .................. 232
Two-way radios
Type approval/frequency .............. 316 TWR (Tongue Weight Rating) (defi-
nition)
................................................. 305 U
Unlocking From inside the vehicle (central
unlocking button) ............................ .71
USB port .............................................2 38 V
Vehicle Data acquisition ............................... 29
Display message ............................ 216
Electronics ..................................... 316
Equipment ....................................... 22
Individual settings (vehicles with
steering wheel buttons) ................. 188
Limited Warranty ............................ .22
Loading .......................................... 295
Locking (SmartKey) .......................... 66
Lowering ........................................ 310
Maintenance .................................... 28
Parking for a long period ................ 151
Pulling away ................................... 140
Raising ........................................... 307
Registration ............................... 25, 28
Reporting problems ......................... 28
Securing from rolling away ............ 149
Towing away .................................. 277
Transporting .................................. 280
Unlocking (SmartKey )...................... 66
Vehicle battery
see Battery (vehicle)
Vehicle bodies
Body/equipment mounting direc-
tives for trucks ................................. 26
Vehicle data ....................................... 327
Vehicle identification number .......... 316
Vehicle identification plate .............. 316
Vehicle tool kit .................................. 274
Vents
see Air vents
Voltage supply
Fuses ............................................. 280 20
Index

Operating Instructions
Before the first journey
These instructions, the Maintenance Booklet
and the additional equipment-related instruc-
tions are integral parts of the vehicle. Keep
these documents in the vehicle at all times. If you sell the vehicle, always pass on all docu-
ments to the new owner.
Before you first drive off, read these docu-
ments carefully and familiarize yourself with
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in these Operating Instructions. Failure to
observe the instructions may lead to damage
to the vehicle or personal injury.
Vehicle damage caused by a failure to
observe the instructions is not covered by the
New Vehicle Limited Warranty. Limited Warranty
! Follow the instructions in this Operator's
Manual about the proper operation of your vehicle as well as about possible vehicle
damage. Damage to your vehicle that ari-
ses from culpable contravention of these
instructions is not covered by the Limited
Warranty of the distributor named on the
inside of the front cover. Vehicle equipment
The Operating Instructions describe all mod-
els and standard and optional equipment of
your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety. The equipment in your
vehicle may therefore differ from that shown
in the descriptions and illustrations. The original purchase contract documenta-
tion for your vehicle contains a list of all of the
systems in your vehicle.
If you have questions about equipment and
operation, consult any authorized Sprinter
Dealer. Proper use
Observe the following information when oper- ating your vehicle:
R the safety notes in these operating instruc-
tions
R the technical data in these Operating
Instructions
R traffic laws and regulations
R motor vehicle laws and safety standards
There are various warning stickers affixed to
the vehicle. If you remove warning stickers,
you and others may fail to recognize the dan- gers. Leave the warning stickers in their orig-
inal position. G
WARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
The general operating permit for your vehicle could be rendered invalid if you carry out
modifications to electronic components,
their software as well as wiring. 22
Introduction

tions when disposing of materials. This helps
to protect the environment. Operating safety and vehicle approval
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
Air bags and pyrotechnic Emergency Tension-
ing Devices (ETDs) contain perchlorate mate-
rial, which may require special handling and
regard for the environment. The guidelines
must be observed during disposal.
In California, you can find more information
on the Internet at www.dtsc.ca.gov. Notes on operating the vehicle
There is a risk of damage to the vehicle if:
R the vehicle makes contact with the ground,
e.g. on a high curb or a loose road surface
R you drive too quickly over an obstacle, e.g.
a curb or a pothole
R a heavy object hits the underbody or chas-
sis component
In these or similar situations, the vehicle
body/frame, the underbody, chassis compo-
nents, wheels or tires could be damaged even
if this is not visible from the outside. Compo-
nents that have been damaged in this way can
unexpectedly fail or no longer be able to
assimilate the loads occurring in the event of an accident. If the underbody paneling is
damaged, flammable material, such as
leaves, grass or twigs, could collect between the underbody and underbody paneling.
These materials could ignite if they remain in contact with hot components of the exhaust
system for an extended period. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
Have the vehicle checked and repaired imme- diately at a qualified specialist workshop. If
you become aware when continuing the jour-
ney that driving safety has been effected,
stop as soon as possible in accordance with
the traffic conditions. In such cases, consult a
qualified specialist workshop. Declaration of conformity
Radio-based vehicle components USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Oper-
ation is subject to the following two condi-
tions: 1) These devices may not cause harm-
ful interference. 2. This device must accept
any interference received, including interfer-
ence that may cause undesired operation.
Changes or modifications not expressly
approved by the party responsible for com-
pliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: 1) These devices
may not cause interference, and 2) these
devices must accept any interference
received, including interference that may
cause undesired operation of the device". 24
Introduction

Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result, the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. Changing the engine power output
! Increases in engine power can:
R change the emission values
R cause malfunctions
R cause consequential damage
The operating reliability of the engine is not
guaranteed in all cases.
Any tampering with the engine management
system in order to increase the engine power output will lead to the loss of the New Vehicle
Limited Warranty and other warranty entitle-
ments.
If you sell the vehicle, inform the purchaser
about the changes to the engine power out-
put of the vehicle. If you do not inform the
buyer, this may constitute a punishable
offense under national legislation. Qualified specialist workshops
An authorized Sprinter Dealer is a qualified
specialist workshop.
A qualified specialist workshop has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on the vehicle.
This is especially the case for work relevant to
safety. Observe the information in the Main-
tenance Booklet. The following work should always be carried
out at qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications as well as installations and
alterations
R work on electronic components
For this reason, we recommend an authorized Sprinter Dealer.
! Only have work carried out on the engine
electronics and its associated parts, such
as control units, sensors, actuating com-
ponents and connector leads, at a qualified specialist workshop. Vehicle components
may otherwise wear more quickly and the
vehicle's operating permit may be invalida-
ted. Registering your vehicle
We may ask our authorized Sprinter Dealers
to carry out technical inspections on certain
vehicles to improve their quality or safety. We can only inform you about vehicle checks if
we have your registration data.
Your registration data is not stored if:
R you did not purchase your vehicle at an
authorized Sprinter Dealer.
R your vehicle has never been inspected at an
authorized Sprinter Dealer.
It is advisable to register your vehicle with an
authorized Sprinter Dealer. Please inform us
as soon as possible about any change of
address or vehicle ownership. Exhaust gas aftertreatment
To function properly, exhaust gas aftertreat-
ment must be operated with Diesel Exhaust
Fluid (DEF) reducing agent . The DEF range is dependent on operating and driving condi-
tions. Therefore, add to the DEF supply tank
regularly during vehicle operation or, at the Int
roduction
25 Z

safety-relevant systems, e.g. the brake sys-
tem. Only use genuine Mercedes-Benz parts
or parts of equal quality. Only use tires,
wheels and accessories that have been spe-
cifically approved for your vehicle.
We test genuine Sprinter parts, as well as
conversion parts and accessories that have
been specifically approved for the type of
vehicle, for:
R reliability
R safety
R suitability
Despite ongoing market research, Mercedes- Benz is unable to assess other parts. There-
fore, we accept no responsibility for the use of
such parts in Sprinter vehicles, even if they
have been officially approved or independ-
ently approved by a testing center.
In some countries, certain parts are only offi- cially approved for installation or modification
if they comply with legal requirements. All
genuine Sprinter parts satisfy these require-
ments. Make sure that all parts are suitable
for your vehicle.
Always specify the vehicle identification num- ber (VIN) and engine number when ordering
genuine Sprinter parts (Y page 316).Service and vehicle operation
Maintenance and literature
The Service and Warranty Information Book-
let contains detailed information on the types
of warranty that your Sprinter is covered by,
including:
R New Vehicle Limited Warranty
R Diesel Engine Limited Warranty
R Anti-Perforation Warranty
R Limited Warranty for Restraint Systems
(only vehicles that have been sold and reg- istered in the state of Kansas)
R Legally required Emission Performance
Warranty Replacement parts and accessories are sub-
ject to the Replacement Part and Accessory
Warranty of the dealer mentioned on the
inside cover. You can obtain these from any
authorized Sprinter dealer. Maintenance
The Maintenance Booklet and the Service and
Warranty Information Booklet describe all
necessary maintenance work that should be
carried out at regular intervals.
When you take the vehicle to an authorized
Sprinter dealer, always be sure to bring the
Maintenance/Service/Warranty Information
Booklet. Your customer service advisor
enters each maintenance service into the
Maintenance Booklet for you. Registering your vehicle
We may ask our authorized Sprinter Dealers
to carry out technical inspections on certain
vehicles to improve their quality or safety.
We can only inform you about vehicle checks if we have your registration data.
Your registration data is not stored if:
R you did not purchase your vehicle at an
authorized Sprinter Dealer.
R your vehicle has never been inspected at an
authorized Sprinter Dealer.
It is advisable to register your vehicle with an
authorized Sprinter Dealer. Please inform us
as soon as possible about any change of
address or vehicle ownership. Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to con-
tact an authorized Sprinter Dealer immedi-
ately to have the problem diagnosed and rec-
tified. 28
Introduction

Cornering lamps
The cornering lamps improve the illumination of the road over a wide angle in the direction
you are turning, enabling better visibility in
tight bends, for example.
The cornering light function switches on
automatically, if:
R you are traveling at a speed of less than
25 mph (40 km/h) and you switch on a turn signal or turn the steering wheel.
R you are traveling at a speed between
25 mph (40 km/ h)and 43 mph (70 km/h)
and turn the steering wheel.
The cornering lamp may remain lit for a short
time, but is automatically switched off after
no more than 3 minutes.
i If reverse gear is engaged the lamp on the
opposite side of the vehicle switches on
instead. Hazard warning lamps
G
WARNING
The rear exterior light will be covered if you:
R open the rear doors by 90°
R open the rear dropside.
The vehicle will then be difficult for other road users to see or will not be seen by them at all,
particularly if it is dark or visibility is poor.
There is a risk of an accident.
You should therefore ensure in this and simi-
lar situations that the vehicle is visible from
the rear in accordance with the relevant
national regulations, by using the warning tri- angle, for instance. Hazard warning lamp switch
X
To switch on/off: press the002Fhazard
warning lamp switch.
If you have indicated a turn while the hazard
warning lamps are switched on, only the turn signal lamps on the side of the vehicle selec- ted will light up.
The hazard warning lamps switch on auto-
matically if:
R an air bag is deployed.
R you brake sharply and bring the vehicle to a
halt from a speed of more than 45 mph
(70 km/h).
If the hazard warning lamps have been
switched on automatically, press the 002F
hazard warning lamp switch to switch them
off.
i The hazard warning lamps work even
when the ignition is switched off. Headlamp cleaning system
The headlamps are cleaned automatically
with a high-pressure water jet if the "Wipe
with washer fluid" function is activated
(Y page 107) while the low-beam headlamps
are on and the engine is running.
You can find information on refilling washer
fluid in the "Maintenance and care" section
(Y page 255). Exterior lighting
95Lights and windshield wipers Z