MERCEDES-BENZ SPRINTER 2017 MY17 Operator’s Manual

Further information can be obtained at any
authorized Sprinter Dealer.
GWARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly anymore and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist work-
shop.
If you intend to make modifications to your vehi-
cle, we strongly recommend that you contact
the distributor named on the inside of the front
cover. There you will receive all the necessary
information and a charge may be levied.
You alone accept the responsibility if body man-
ufacturers or dealers make modifications that
affect the final certification of the engine, the
vehicle or the equipment. This also applies to
the identification and documentation of modifi-
cations to the affected vehicle components.
You are responsible for certification and confir-
mation that:
Rall the applicable standards and regulations
that are affected by the vehicle modification
are met
Rthe modified vehicle fulfills the vehicle safety standards and emissions laws and regula-
tions
Rthe modifications or installation of accesso-
ries does not affect the safety of the vehicle
We are not responsible for the final certification,
product liability or warranty claims which result
from the modifications. This applies to:
Rthe modified components, assemblies or sys-
tems
Rany resulting noncompliance with any of the
emissions laws and regulations or the motor
vehicle safety standards
Rany consequences arising from the changes
that make the vehicle less safe or even render it defective
We do not assume responsibility as the final-
stage manufacturer or for the consequential
product liability.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter driv-
ing, is not permitted. Do not cover up the radi-
ator. Do not use thermal mats, insect protection
covers or anything similar.
Otherwise, the values of the diagnostic system
may be affected. Some of these values are
legally prescribed and must always be correct.
Information on the cargo compartment
floor
!The wooden or plastic cargo area floor fitted
at the factory is an integral component of the
vehicle structure. The vehicle body could be
damaged if you have the load area floor
removed. This then affects the securing of
loads and the maximum loading capacity of
the lashing points is no longer guaranteed.
Therefore, do not have the load area floor
removed.
Genuine Mercedes-Benz parts
!
Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
HEnvironmental note
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
ranty applies as for new parts.
Introduction29
Z

The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
We test genuine Sprinter parts, as well as con-
version parts and accessories that have been
specifically approved for the type of vehicle, for:
RReliability
RSafety
RSuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Therefore,
we accept no responsibility for the use of such
parts in Sprinter vehicles, even if they have been
officially approved or independently approved
by a testing center.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Sprinter parts satisfy these requirements.
Make sure that all parts are suitable for your
vehicle.
Always specify the vehicle identification number
(VIN) and engine number when ordering genuine Sprinter parts (
Ypage 272).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card
for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in a com-
pact form.
Further information can be found at http://
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data Recording
A wide range of electronic components in your
vehicle contain data memories. These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Revents
Rfaults
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. airbag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in detecting and rectifying faults and
defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and fault data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranty events
Rquality assurance
The vehicle is read out by employees of the ser- vice network (including the manufacturer) using
special diagnostic testers. You can obtain more
information there, if required.
After a fault has been rectified, the information
is deleted from the fault memory or is continu-
ally overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
30Introduction

tion with other information (if necessary, after
consultation with an authorized expert), could
be traced to a person.
Examples include:
Raccident reports
Rdamage to the vehicle
Rwitness statements
Further additional functions that have been con-
tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi-
cle as well. The additional functions include, for
example, vehicle location in case of an emer-
gency.
COMAND/mbrace (Canada: TELEAID)
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions.
Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record, in certain crash or near crash-like sit-
uations, such as an air bag deployment or hitting a road obstacle, data that will assist in under-
standing how a vehicle’s systems performed.
The EDR is designed to record data related to
vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
RHow various systems in your vehicle were
operating;
RWhether or not the driver and passenger
safety belts were buckled/fastened;
RHow far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
RHow fast the vehicle was traveling.
These data can help provide a better under-
standing of the circumstances in which crashes and injuries occur. NOTE: EDR data are recorded
by your vehicle only if a non-trivial crash situa- tion occurs; no data are recorded by the EDR
under normal driving conditions and no personal
data (e.g., name, gender, age, and crash loca-
tion) are recorded. However, other parties, such
as l
aw enforcement could combine the EDR data
with the type of personally identifying data rou-
tinely acquired during a crash investigation.
Access to the vehicle and/or the EDR is needed
to read data that is recorded by an EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the
vehicle or the EDR.
EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, acci-
dent claims, and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enforce- ment; by federal, state or local government; in
connection with or arising out of litigation invol v-
i

ng MBUSA or its subsidiaries and affiliates; or,
as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with, alter-
ing, modifying or removing the EDR component
may result in a malfunction of the Restraint Sys-
tem Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted.
This means that in the event of such conflict, the
federal regulation governs. As of February 2013, 13 states have enacted laws relating to EDRs.
Introduction31
Z

Cockpit
FunctionPage
:Door control panel38
;Light switch80
=Combination switch
• turn signals82
• high-beam headlamps82
• windshield wipers94
• rear window wiper95
?Cruise control lever137
ASteering wheel without or
with buttons36
BInstrument cluster33
CStowage compartment
• 3.5 mm audio jack207
• USB port207
DTimer for the auxiliary warm-
air heater (auxiliary heating)112
E• Stowage compartment
with interior light85
• Overhead control panel37
FRear-view mirror78
FunctionPage
GPARKTRONIC warning dis-
play148
HOpens/closes the right-hand
side window70
IStowage compartment (jack
and vehicle tool kit)236
JGlove box200
KCenter console36
LSelector lever (automatic
transmission)121
MIgnition lock117
NFurther control panels38
OSteering wheel buttons36
PEngages/releases the park-
ing brake133
QHorn
ROpens the hood214
SSteering wheel buttons36
32Cockpit
At a glance

Instrument cluster
Displays and controls
Instrumentcluste ron vehicles without steering whee lbuttons
Instrumen tcluste rin vehicles wit hsteering-wheel buttons
FunctionPag e
:Speedometer159
;Tachometer159
=f, gBrightens/dims th e
instrumen tcluste rlighting15 9
?Fue lgage wit hfuel filler flap
location indicator15 9
ADisplay
Vehicles without steering
whee lbuttons16 0
Vehicles wit hsteering whee l
buttons16 1
FunctionPag e
BReset butto n933
CMen ubutto n4
• changes standard display16 0
•select smenus16 1
DService butto nË
Checks th eengin eoil level21 6
Instrument cluster33
At a glance

Indicator and warning lamps
Instrumentcluste ron vehicles without steering whee lbuttons
Instrumen tcluste rin vehicles wit hsteering-wheel buttons
FunctionPag e
:Speedometer with warn-
ing and indicator lamps
dESP®warning lamp19 0
AS Rwarning lamp19 0
%Coolan tlevel to olow19 5
?Coolan ttemperature to o
high19 5
6Restrain tsystems malfunc -
tion40
ÄIndicato rlamp ,distanc e
warning14 0
·Warning lamp ,distanc e
warning14 0
ÃWarning and indicator lamps,
Lan eKeepin gAssist14 4
FunctionPag e
bBrake fluid level to olow19 2
EBDmalfunctioning19 1
Trailer brak eforce booste r
malfunction19 2
4Engin eoil level warning19 5
;Chec kEngin eindicator lamp19 6
%Preglow118
Preglow system malfunction197
;Indicator and warning
lamps
GLeft-han dtur nsignal82
!AB Smalfunction19 1
hTirepressur eloss or th etire
pressur emonitor is malfunc -
tioning (US Aonly)
19 7
Tirepressur eloss (Canada
only)25 1
34Instrument cluster
At a glance

FunctionPage
¦Fluid level too low in wind-
shield washer/headlamp
cleaning system
198
åDEF supply low or contami-
nated/diluted159
Exhaust gas aftertreatment
malfunction193
ÄIndicator lamp, distance
warning140
·Warning lamp, distance
warning140
ÃWarning and indicator lamps,
Lane Keeping Assist144
1Door or hood open198
Electrically operated step
malfunction199
#Brake pads/linings worn194
+LOW RANGE active145
KHigh-beam headlamps on
(vehicle with steering wheel
buttons)
82
JRight-hand turn signal82
:ASR malfunction54
BAS malfunction191
hESP®malfunction190
ÈDirt accumulation in air filter197
6Reserve fuel159
Fuel filler cap open196
FunctionPage
:Water in the fuel198
mFuel filter dirty198
#Battery charging malfunction194
bBulb defective198
=Tachometer with warning
and indicator lamps
cParking brake applied133
LLow-beam headlamps on80
KWorking speed governor
(ADR) on151
ÐPower steering assistance
malfunction199
KHigh-beam headlamps on
(vehicle without steering
wheel buttons)
82
åDEF supply low or contami-
nated/diluted159
Exhaust gas aftertreatment
malfunction193
|Reserve fuel196
Fuel filler cap open196
hESP®malfunction190
7Fasten seat belts198
iCorresponding messages may also be
shown in the display (Ypage 173).
Instrument cluster35
At a glance

Steering wheel buttons
FunctionPage
:Display161
On-board computer opera-
tion
;Selects a submenu or adjusts
the volume161
WUp/increases the vol-
ume
X Down/reduces the vol-
ume
Using the telephone172
6 Accepts a call/starts
dialing
~ Ends a call/rejects an
incoming call
=Scrolls from one menu to
another161
V Forwards
UBack
Scrolls within a menu161
9Forwards
:Back
Center console
FunctionPage
:Stowage compartment201
;Audio 10 or Audio 15 (see the
separate operating instruc-
tions)
=Air-conditioning control
panel97
Paper holder1203
?Center console control
panel
cSwitches the left/right-hand
seat heating on/off77
zSwitches the windshield
heating on/off103
|Switches the rear window
defroster on/off103
fActivates/deactivates
PARKTRONIC150
£Switches the hazard warning
lamps on/off83
1Only on vehicles without rear-compartment climate control.
36Center console
At a glance

FunctionPage
àActivates/deactivates ASR54
Ã
ÄCentral locking, interior/rear
compartment63
æActivates/deactivates the
distance warning function140
jActivates/deactivates Lane
Keeping Assist144
kActivates/deactivates Blind
Spot Assist141
A• Stowage compartment or
• CD changer; see the sepa-
rate operating instructions,
or
BCup holder with:204
• Ashtray205
• Cigarette lighter205
C12 V socket206
Overhead control panel
FunctionPage
:Microphone for the mobile
phone206
;Switches the right-hand
reading lamp on/off85
=Switches the automatic inte-
rior lighting on/off85
?• Eyeglasses compartment
or201
• Anti-Theft Alarm system
(ATA)57
ASwitches the interior lighting
on/off85
BSwitches the left-hand read-
ing lamp on/off85
Overhead control panel37
At a glance

Door controlpanel
FunctionPage
:Adjust sth eexterio rmirrors78
;Selects an exterio rmirro r78
=Opens/closes th eleft-han d
sid ewindow70
?Opens/closes th eright-hand
sid ewindow70
Further contro lpanels
Contro lpanel between th eligh t
switch an dth esteering wheel
FunctionPage
ySwitches th eauxiliar yheat -
in g on/off10 7
±Switches th eheater booster
function on/off11 0
E
FSets th eworking speed15 1
ESwitches th eworking speed
governor (ADR) on/off15 1
´
·Ventilates th ecargo com-
partmen t115
38Further control panels
At a glance